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The purpose of this paper is to explore the influence of an emerging and idealized leadership style in hospitality research such as servant leadership on employeesâ€…
The purpose of this paper is to explore the influence of an emerging and idealized leadership style in hospitality research such as servant leadership on employeesâ€™ innovative work behavior (IWB) via creative self-efficacy. This study also aims to investigate the moderating role of knowledge sharing between creative self-efficacy and IWB.
Data were collected from employees working in four- and five-star hotels in Pakistan. Partial least square-structural equation modeling via Smart PLS was used for data analysis.
Findings of the study reported the significant mediating effect of creative self-efficacy beliefs between servant leadership and IWB. Furthermore, the relationship between creative self-efficacy and IWB was strengthened to the extent that knowledge sharing among employees in the hotel firms was high.
Practitioners looking to enhance creative self-efficacy and IWB can do so by developing the servant leadership qualities of managers.
This paper contributes to the literature by showing creative self-efficacy as a crucial mediating mechanism through which servant leadership enhances employeesâ€™ IWB in the hospitality industry. Moreover, the findings add understanding in the body of knowledge that knowledge sharing among members in hospitality firms play boundary condition in the creative self-efficacy-IWB linkage.