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SNS, namely social networking sites, has become one of the most effective and fast channels of information diffusion and dissemination. As an influential way of online marketing, SNS has been increasingly used by tourism organizations and enterprises to shape their destination image. On the basis of previews literature of destination image and SNS, this paper used the text analysis software ROST Content Mining (ROST CM) System to do a case study of the SNS destination marketing of Singapore on Chinese market. The authors analyze the text related to Singapore tourism on the major SNS in mainland China: Renren, Sina Weibo, and Douban, through word frequency analysis and the social semantic network, to summarize the destination image of Singapore on SNS. The paper also focuses on the difference of image building by official and individual SNS. Results found by this paper can be used by the relevant tourism organizations and enterprises to improve their destination marketing and image building on SNS channels.

Purpose: This paper aims to review the effect of the 2003 SARS epidemic on tourism and to analyze the learning outcomes from this crisis critically. The study further proposes practical and strategic tips for airlines, hoteliers and destination marketers in the top Asian tourism market such as India, China, Singapore and Thailand if a similar crisis affects the region.

Study Design/Methodology/Approach: The study followed the qualitative approach for deriving the findings. The research reviewed past literature by using the Prisma method, which is an evidence-based minimum set of items, for reporting in systematic reviews and meta-analyses. The research summarized the previous literature on the SARS outbreak in 2003 and reviewed various practices for tourism industry sustainability.

Finding: The study provides the information of how the airlines, hoteliers and destination marketers tackled the SARS epidemic and proposes the integrated strategy for managing such crisis in future.

Originality/Value: This paper performed the systematic literature review of all the relevant researches related to the 2003 SARS outbreak and its effect on the tourism industry.

Implications: This paper suggests the strategies and practices based on past reviews and learnings from experiences which may be useful for the tourism stakeholders to tackle and minimize the effect of such crisis in future.

This chapter aims to explore representations of information literacy and media literacy in Singapore’s educational discourse as part of its 21st century skills framework. Currently, information literacy and media literacy co-exist in Singapore’s education discourse but there is no related work attempting to clarify these two concepts in Singapore or to bridge them to propose an overarching framework. In what ways are these two terminologies identical or different in the local education context? We try to answer this question through reviewing relevant official documents. We start with a review the literature on the global scale regarding information literacy and media literacy. Then, we focus on Singapore to explore how various governmental agencies defining information literacy and media literacy. This chapter, in other words, is a result from a pilot study to understand how information literacy and media literacy is defined and understood in Singapore’s education system.

Using literature and related documents, the study reviews and analyzes the global trend of liberal arts education (LAE) resurgence and experimentation in different societies across three continents, East Asia, North America, and Western Europe. The study explores how LAE has been incorporated into different societies, how the variations in each model reflect local traditions and values, and what these adaptations contribute to the new LAE model. Through the angle of new institutional theory, the study focuses specifically on how these local models are impacted by institutional factors, the constraint of market, policy, state, as well as historical figures or organizations. This research with document analysis of global LAE summarizes the innovation and insights to date and calls for further research on LAE through new institutional theory and ideal types. This study builds the foundation for further research exploring the implementation and educational outcomes of LAE in different societies.

In recent years, scholars, policy makers, and the popular press have hailed East Asian nations for their impressive educational performance. In China, dramatic expansions in education coincided with a period of dramatic growth in the youth population, setting the stage for a period of unprecedented economic growth (Fang & Wang, 2005; Hannum, Behrman, Wang, & Liu, 2008). Educational expansion in Korea during the past few decades has been remarkable, to the point that now Korea has the highest rate of college graduation in the world among young adult cohorts (Park, 2007). Korea and Japan have achieved some of the highest scores and lowest levels of inequality in comparative tests of achievement, although Japan has fallen in the rankings in recent years (OECD, 2008). The city-states of Hong Kong and Singapore commonly perform well in comparative tests, with Singapore's curriculum for math, in particular, singled out by some scholars and policy makers in the West as a model for emulation (Ginsburg, Leinwand, Anstrom, & Pollack, 2005). The effectiveness of primary and secondary education in East Asia is also reflected in the competitiveness of these students in global higher educational admissions. For example, in the United States, the most frequent destination for international postsecondary educational migration, China, Korea, and Japan alone account for 29.5% of total international student enrollment (Institute of International Education, 2009).

Despite a global consensus that rule of law is desirable, there are important debates about what this entails and how it can be achieved or supported in developing and transitional countries of the Global South. Accordingly, this chapter considers the importance and contextual suitability of rule of law as a building block for ‘peaceful and inclusive societies’ in the context of the Sustainable Development Goals (SDG). We begin by examining key definitional debates and consider the challenges inherent to monitoring progress towards SDG target 16.3 which seeks to ‘promote the rule of law at the national and international levels, and ensure equal access to justice for all’. We proceed to illustrate some of these definitional and methodological limitations by considering how favourable rankings of model Western democracies mask rule of law deficits that relate to access to justice and the protection of human rights for marginalised populations. This critique highlights an important point that is repeatedly emphasised throughout the rule of law literature: rule of law is not an end state but rather an ideal that all countries must continuously work to realise and sustain. The remainder of the chapter considers the challenges of promoting a Western rule of law agenda in a failed and titular democracy (the Solomon Islands) and a peaceful and prosperous country (Singapore) which adheres to a ‘thin’ definition of the rule of law that does not conform with liberal ideals.

In 1983, Charles T. Goodsell reviewed the depictions of bureaucracy in popular culture and academic writing in the United States and concluded that bureaucracy was viewed as “a hate object.” He wrote:Bureaucracy, then, is despised and disparaged. It is attacked in the press, popular magazines, and best sellers. It is denounced by the political right and left. It is assaulted by molders of culture and professors of academia. It is castigated by economists, sociologists, policy analysts, political scientists, organization theorists, and social psychologists. It is charged with a wide array of crimes, which we have grouped under failure to perform; abuse of political power; and repression of employees, clients, and people in general. In short, bureaucracy stands as a splendid hate object. (Goodsell, 1983, p. 11)

Modelling has been a mainstay of conventional planning support tools (PSTs) since the 1960s and is instrumental in transport and land use planning decision-making. Numerous studies have been conducted to model the potential impacts of emerging vehicle automation and sharing technologies. A systematic review of recent modelling studies of autonomous and shared vehicles in the research literature examines the extent of their contribution to ‘smart’ mobility knowledge. The findings suggest a limited knowledge base from which to support future planning. PSTs that can offer more pluralistic, discursive, and transparent methods in order to understand and proactively shape a transition to a planned urban future are also needed.

This chapter discusses the impact of tourism on the Kampong Glam Islamic heritage site in Singapore. For tourism development purposes, the main artery of the district was converted into a pedestrian mall. Planners tried to connect contemporary marketing initiatives for Islamic heritage with the historic role of Kampong Glam as a pilgrim destination, and attempted to legitimize the intense interventions. Despite these efforts, the rapidly induced changes have caused alienation of parts of the local Muslim community from the district. The chapter portrays the challenge to showcase Kampong Glam as a center of Singapore's Islamic heritage for interested tourists, while retaining the district's role as a homestead for the local Muslim minority.