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Article

Arvid O.I. Hoffmann, Aida Tutic and Simone Wies

The purpose of this paper is to show the role of educational diversity in improving investor relations (IR) quality and examine how this impacts the number of shareholder…

Abstract

Purpose

The purpose of this paper is to show the role of educational diversity in improving investor relations (IR) quality and examine how this impacts the number of shareholder activism incidents a firm encounters.

Design/methodology/approach

The paper reviews literature on marketing, finance, and corporate communications to develop a conceptual framework which is tested using a combination of secondary data and primary data collected through a survey amongst IR professionals working at companies in the Euronext 100 stock index.

Findings

The empirical results support the conceptual framework, showing higher IR quality levels and lower shareholder activism intensity for companies with educationally diverse IR teams. In particular, the presence of marketing and communication experts in IR teams contributes to higher IR quality and lower shareholder activism.

Research limitations/implications

Future research may investigate the robustness of the results with larger and internationally diversified samples and examine how, besides educational diversity, other organizational arrangements through which finance professionals work together with marketing and communication professionals impact IR quality.

Practical implications

The results suggest that to improve their IR quality and minimize shareholder activism, companies should check and when necessary increase the educational diversity of their IR teams.

Originality/value

This is the first paper investigating the role of educational diversity on IR quality and the impact on shareholder activism, developing and testing an innovative conceptual framework that integrates marketing, finance, and corporate communication theory.

Details

Corporate Communications: An International Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1356-3289

Keywords

Content available
Article

Wim J. Elving

Abstract

Details

Corporate Communications: An International Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1356-3289

Content available

Abstract

Details

Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

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Abstract

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Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

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Book part

Sarah Lenz and Sighard Neckel

German ethical banks have experienced a significant increase in customers, deposits, and lending. They aim to establish a fairer banking system. But the simultaneous…

Abstract

German ethical banks have experienced a significant increase in customers, deposits, and lending. They aim to establish a fairer banking system. But the simultaneous pursuit of social, ecological, and economic goals leaves them vulnerable to conflicting orders of worth. The authors examine the normative foundations that ethical bank employees refer to when they describe their everyday practices and identify the specific problems that arise from negotiating between moral principles and economic demands to provide insights into the impacts, constraints, and paradoxes of normatively oriented business practices. Drawing on the theoretical framework of the sociology of critique, the authors assume that moral categories, social processes of interpretation, and justification are an essential part of markets. Ethical banking is characterized by the need to meet both market-limiting and market-expanding requirements, and this particularly becomes contentious when dealing with economic growth. By analyzing ethical banks’ freely accessible documents, the authors first outline the institutional guidelines. In a second step, the authors analyze 27 qualitative interviews with employees of ethical banks to gain insights into everyday lending practices and action-guiding normative orientations. The goal of this chapter is to examine the tensions that may arise from applying normative guidelines under the condition of increasing economic requirements and to disclose the way that ethical banks negotiate between mechanisms of expansion and limitation. The analysis of this chapter points out a paradox of ethical banking: due to the banks’ economic expansion, investments corresponding to their ethical commitments tend to become a luxury they cannot afford.

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Book part

William Outhwaite

After some discussion of Habermas’ model of reconstruction and the ways in which he and others have applied it to the European Union (EU), I venture some remarks about the…

Abstract

Purpose

After some discussion of Habermas’ model of reconstruction and the ways in which he and others have applied it to the European Union (EU), I venture some remarks about the development of EU law and European democracy.

Methodology/approach

I trace the way in which a meta-theory of social science can be extended to illuminate questions of political and constitutional legitimacy.

Findings

It is found that Habermas’s model points to the double character of EU citizenship, in which one is a citizen both of the Union and of one if its member states, and the corresponding creative tension between these two levels of governance.

Originality/value

A contribution to the so-far rather under-developed theorisation of the political philosophy of a united Europe.

Details

Reconstructing Social Theory, History and Practice
Type: Book
ISBN: 978-1-78635-469-3

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Article

Simone Fuehles-Ubach

The purpose of this paper is to describe the different positions and roles that German research libraries may have in their funding organizations: center or periphery…

Abstract

Purpose

The purpose of this paper is to describe the different positions and roles that German research libraries may have in their funding organizations: center or periphery, making a change with respect to the overall strategy or having just a strategy of their own; having strong communication links to the top management or just to their users.

Design/methodology/approach

Since 2008, the Joint Science Conference (Gemeinsame Wissenschaftskonferenz (GWK)) in Germany deals with all questions of research funding, science and research policy strategies and the science system which jointly affect the Federal Government and the Länder. For the big four German national research societies (Max-Planck, Helmhold, Fraunhofer, Leibnitz), the GWK formulated a set of performance indicators that are used to compare the different societies in a monitoring report published every year. Interestingly, there are several aspects affecting the libraries and their services and products, but the performance of the libraries (approximately 200) is not clearly mentioned.

Findings

An exemplary matrix is developed that can be adapted by all research libraries to show to which extent the research library is able to support and influence the level of different performance indicators and thereby to contribute to the overall goal of the organization. A graduated traffic light system is used to highlight which contributions in which areas can be expected from the research library.

Research limitations/implications

Research libraries are usually quite different from each other and there are not many tools to compare their contributions and to show their performance to the management level. In this paper, a method to show the influence and impact in the German research context is used, which may not be applicable to other countries with other research structures.

Practical implications

The paper identifies the importance of playing an essential role in the fulfillment of the overall strategic goals of the funding organization, especially for research libraries as there are usually special metrics to compare the big scientific research organizations in Germany.

Social implications

It is shown that there are simple ways to derive strategic goals and key figures and translate them into a benchmark and even use existing reports and systems.

Originality/value

The value of research libraries has usually been seen as supporting the research process for the users in the best possible way. As more competition arises between different research institutions or societies, the role of the library with respect to the contribution to the stakeholder’s strategy opens up another perspective.

Details

Library Management, vol. 39 no. 3/4
Type: Research Article
ISSN: 0143-5124

Keywords

Content available

Abstract

Details

Transregional Europe
Type: Book
ISBN: 978-1-78769-494-1

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Book part

Jacob Reilley and Tobias Scheytt

This study sets out to shed light on those infrastructures underlying the ubiquitous, yet contested nature of governing by numbers. Investigating the 30-year long…

Abstract

This study sets out to shed light on those infrastructures underlying the ubiquitous, yet contested nature of governing by numbers. Investigating the 30-year long emergence of Germany’s “external quality assurance system” for hospitals, the authors show how methods for quantifying quality align with broader institutional and ideational shifts to form a calculative infrastructure for governance. Our study focuses on three phases of infrastructural development wherein methods for calculating quality, institutions for coordinating data and reform ideals converge with one another. The authors argue that the succession of these phases represents a gradual layering process, whereby old ways of enacting quality governance are not replaced, but augmented by new sets of calculative practices, institutions and ideas. Thinking about infrastructures as multi-layered complexes allows us to explore how they construct possibilities for control, remain stable over time and transform the fields in which they are embedded. Rather than governance being enacted according to a singular goal or value, we see an infrastructure that is flexible enough to support multiple modalities of control, including selective intervention, quality-based competition and automatized budgeting. Infrastructural change, instead of revolving around crises in measurement, is shaped by incubation periods – times of relative calm when political actors, medical practitioners, mathematicians, and many others explore and reflect past experiences, rather than follow erratic reforms fads. Finally, analysing infrastructures as multi-layered constructs underlines how they produce multiple images of care quality, which not only shift existing power relations, but also change the ways we understand and make sense of public services.

Details

Thinking Infrastructures
Type: Book
ISBN: 978-1-78769-558-0

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Article

Jorcho van Vlijmen

This study aims to explore what it is like to be a cleaner in the Netherlands. Drawing on the dirty work theory, it answers the question of how cleaners in the Netherlands…

Abstract

Purpose

This study aims to explore what it is like to be a cleaner in the Netherlands. Drawing on the dirty work theory, it answers the question of how cleaners in the Netherlands cope with the dirty work stigma.

Design/methodology/approach

This study used a qualitative approach: 24 cleaners were interviewed and the researcher participated in a three-month cleaning course. By doing so, an insiders’ perspective was taken. Drawing upon the dirty work theory, a thematic analysis was made.

Findings

Cleaners take great pride in their work, but because of their social invisibility, they are not recognized by the people they work for, and they fail in being proud of themselves. This has moral consequences since cleaners start doubting whether they are seen as equal. Eventually, cleaners have an ambivalent relationship with their job.

Practical implications

Given the moral consequences, FM practitioners and researchers should take these findings into account. As FM value is dependent on the quality of the relations between FM and its stakeholders (e.g. cleaners), FM is challenged to think about its responsibilities toward cleaners and other dirty workers in its context.

Originality/value

There is not much research done in cleaning. The research that is done focuses on efficiency and organization of cleaning. Only little research focuses on the cleaner, an insiders’ perspective is scarce.

Details

Facilities, vol. 37 no. 5/6
Type: Research Article
ISSN: 0263-2772

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