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Purpose – This chapter describes how radical aims for community-owned broadband became compromised by the consequences of clientelism and elite patronage as some campaigners engaged in lobbying government.

Design/methodology/approach – Five years of participant observation and an auto-ethnographic methodology richly describe the author's involvement in a community broadband co-operative, various regional and national support groups and finally with a national group conducting campaigning, research and co-ordination activities for community ownership of Next Generation Access broadband.

Findings – This illustrates the difficulties faced by Third Sector and Civil Society organisations attempting to engage in lobbying activities in the same manner as conventional commercial lobbyists. In particular, it describes how lobbying necessitates a complex interlocking of activities, such as research, consultancy, conference organisation and other such forms of networking; and it describes how all of these activities can become subordinated to the interests of political patrons. It also suggests that the uncertainty around the meanings and relevance of the Third Sector/Civil Society has allowed the entry of older forms of exerting power such as clientelism and patronage.

Research limitations/implications – Further research is needed into a much larger group of organisations to examine the processes by which Third Sector and Civil Society groups engage with government.

Originality/value – The chapter uniquely applies Critical Management Studies and a political studies perspective on clientelism and patronage to the analysis of Third Sector and Civil Society organisations.

This case study describes practices in a micro-entrepreneur peer-to-peer network (MicroENTRE network), an example of a community of practice (CoP) where entrepreneurs, researchers and local public business advisory services (PBAS) seek to promote entrepreneurial behaviour through joint activities, such as sharing ideas, peer learning and business development. The concept was originally established to address the practical needs of micro-entrepreneurs and business development agencies in sparsely populated areas (SPA). Through the network, micro-entrepreneurs and PBAS are provided with direct contact to the university research team, which transfers recent research-based knowledge to the network. This chapter bridges the literature on micro-entrepreneurship and entrepreneurial behaviour in networks through an empirical description of micro-entrepreneurs’ activities in the context of a peer-to-peer network using the typical CoP activity classifications developed by Wenger as the framework. The case study is based on the longitudinal analysis of monthly meetings (from 2015 to 2019) of 13 micro-entrepreneur groups. The data consist of participatory observations during the network meetings and the audio recordings and meeting memos of the authors. The findings describe typical examples of CoP activities in the network. For example, entrepreneurs use the network to share ideas, make requests for advice based on experience of fellow entrepreneurs and reuse the assets of other network members. Moreover, the data show that regular, peer-to-peer network meetings, jointly facilitated by PBAS and researchers, are an acceptable and accessible platform for micro-enterprise development in SPA.

Many corporations engage in corporate social responsibility (CSR) activities voluntarily, but there is an ongoing debate about whether the government should intervene in CSR, particularly in countries with challenging institutional contexts. While some have argued that CSR should remain a discretionary exercise, as any attempt to make CSR mandatory through any form of state intervention will negate the meaning and objectives of CSR. However, drawing on the institutional theory, this chapter argues for the need to have some form of legislated CSR for banks operating in countries with challenging institutional contexts. The chapter further acknowledges that a universal CSR framework would be difficult to achieve due to differences in institutional contexts between countries; consequently, the nature, scope, and application of CSR legislation would vary significantly amongst countries as CSR is context dependent. Nonetheless, given the crucial role banks plays in society besides acting as the country's payment system, banks also transform illiquid liabilities into liquid assets, therefore making the banks the drivers of national economic developments globally. Governments in developing and emerging markets (DEMs) should ensure that banks' CSR initiatives are not only meaningful but also impactful by implementing a limited legislated CSR framework. This framework would require banks to establish a CSR committee of the board, make mandatory non-financial disclosures on their CSR activities in their Annual Reports, provide mandatory CSR continuous professional development (CPD) training for bankers, and mandate banks to contribute a certain percentage of their yearly profits before tax to agreed CSR initiatives, among other requirements.

Students entering higher education often lack a sense of cultural awareness and a basic understanding of what diversity, multiculturalism, and intercultural competence (ICC) have to do with their future goals. Ironically, student populations tend to be diverse in and of themselves. Yet the critical element that is often missing is their ability to interact across these differences, to confront (and engage with) their discomfort in the face of something new and unfamiliar. Getting students to overcome this discomfort so that meaningful learning and critical skill-building can take place is challenging for a number of reasons. Students are typically more motivated to expend effort in a course if they can recognize and appreciate the value and relevance that the material may have on other areas of their lives, most notably their professional pursuits. This appreciation can best be cemented though the use of active, rather than passive, learning strategies. This chapter introduces strategies for the intentional design of a classroom environment that will engage students and promote the development of ICC. Activities and assignments designated as promoting the accumulation of specific knowledge (K), the development of particular skills (S), or the exploration of certain attitudes (A) are shared.

Efforts to make the television landscape more equitable for people of color have been evident both within and outside the industry as early as the 1940s. These advancements made by individuals within broadcasting were an attempt to allow more people of color to get opportunities to prove themselves competent in front of and behind the scenes in broadcast television. While these early attempts were ultimately unsuccessful, they laid the groundwork for future diversity initiative efforts. The purpose of this chapter is to expose the landmark events that introduced changes in diversity policy that eventually resulted from diversity initiatives at NBC despite the racial barriers within its corporate structure. This chapter will show that the trajectory of these early events exhibits that the diversity initiatives seen today resulted from decades of pressure from the government, the press and outside citizen activist groups.

This chapter delves into the controversy over detention and interrogation in the war on terror carried out by American operatives. While attending to political, legal, and ethical concerns, critical attention is directed at the manner by which certain interrogation techniques have been framed as being “scientific” and therefore effective in extracting truthful disclosures from terror suspects.

Drawing on extensive legal and medical literature, the critique offers a postmodern analysis by raising serious questions over the effectiveness and legitimacy of enhanced interrogation espoused by the Bush administration. By doing so, the conceits of the war on terror are exposed and confronted.

In 2014, the report of the Senate Select Committee on Intelligence (Study of the CIA’s Detention and Interrogation Program) was unclassified and released to the public. Among other revelations, the document clearly shows that interrogators and their psychological consultants committed torture. In doing so, they often relied on medical knowledge for harming, rather than healing. Ethical and legal remedies aimed at correcting those problems are recommended.

The chapter delivers a sophisticated critique that blends recently revealed evidence of torture with postmodern interpretation. While casting doubt on the effectiveness and legitimacy of enhanced interrogation, discussion throws critical light on incidents of human rights abuses committed by health professionals. Paradoxically, those physicians and psychologists opted to use their medical skills and expertise to inflict suffering rather than alleviating it. Those acts constitute egregious ethical and legal violations that warrant prosecution.