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Despite the prevalent use of professional status and service feedback in online healthcare markets, the potential interaction relationship between two types of information is still unknown. This study used the signaling theory to examine the substitute relationship between professional status and service feedback in patients' doctor choice, as well as the moderating effect of illness severity.

To test the paper's hypotheses, we constructed a panel data model using 418 doctors' data collected over a period of six months from an online healthcare market in China. Then, according to the results of the Hausman test, we estimated a fixed-effects model of patients' choice in online healthcare markets.

The empirical results showed that the effect of a doctor's professional status and service feedback on a patient's doctor choice was substitutable. Moreover, patients' illness severity played a moderating role, in that the influence of professional status on a patient with high-severity illness was higher than that on a patient with low-severity illness, whereas the influence of service feedback on a patient with low-severity illness was higher than that of a patient with high-severity illness. In addition, we found that illness severity negatively moderated the substitute relationship between professional status and service feedback on a patient's choice.

These findings not only contribute to signaling theory and research on online healthcare markets, but also help us understand the importance of professional status and service feedback on a patient's choice when seeking a doctor online.

This paper aims to construct a comprehensive theoretical framework for interpreting voluntary IC disclosure practices by organizations.

Four most‐commonly used theories in the area, namely agency theory, stakeholder theory, signalling theory, and legitimacy theory, were integrated in terms of the interrelated concepts relating to voluntary IC disclosure.

The constructed theoretical framework includes three concepts: to reduce information asymmetry; to discharge accountability to various stakeholders; and to signal organizational legitimacy and excellence (or superior quality) to society, which are seen as motivations for organizations to disclose their IC on a voluntary basis.

The framework ignores some other theoretical perspectives which are also relevant to voluntary IC disclosure; the framework is not justified by any empirical evidence.

This research is the first attempt to construct a comprehensive theoretical framework for the voluntary disclosure of IC; the constructed framework can be employed as a theoretical foundation for future empirical studies in relation to voluntary IC disclosure.

The COVID-19 pandemic exacerbated the talent challenges faced by hospitality organisations. This paper aims to propose a new concept – industry talent branding – which, is argued, offers industry stakeholders the opportunity to reduce such issues through working more collaboratively and strategically to magnify the pool in which individual organisations compete for talent.

This paper proposes a conceptual framework of industry talent branding, based on brand equity theory, signalling theory and the employer branding literature.

Industry talent branding opens a potentially new stream of research on how talent attraction and retention issues may be addressed. The authors propose that there is merit in moving beyond the organisational-level phenomenon of employer branding to industry talent branding through articulating a broader collaborative and strategic agenda to increase and widen the talent pool available to organisations.

The proposed framework offers the hospitality industry and its encompassing stakeholders a means to adopt a more proactive, collective and strategic approach to address long-standing talent challenges.

This paper combines brand equity and signalling theories to develop the concept of industry talent branding, defined as a strategically curated, yet realistic impression of the employee value proposition (i.e. the benefits and rewards received by employees in return for their work performance) available within the industry, that by design will sustainably attract new employees into the industry and retain existing talent.

The study of entrepreneurship in the twentieth century can be characterized as the import era: psychological trait theories (Brockhaus & Horowitz, 1986; McClelland, 1965; Powell & Bimmerle, 1980); psychological cognition theories (Busenitz, 1999; Katz, 1992); strategy theories (McDougall & Robinson, 1990; Sandberg, 1992); finance theories (Brophy & Shulman, 1992; McMahon & Stanger, 1995); marketing theories (Hills, 1981); population ecology theories (Aldrich, 1990); sociological network theories (Aldrich & Zimmer, 1986; Birley, 1985) and creativity theories (Long & McMullen, 1984) among others were imported to shape the development of entrepreneurship as an academic discipline. Thus far, the results of this prodigious effort are ambiguous at best; findings warrant continued effort in each stream but have to produce consequential insights into the nature, process, and dynamics of entrepreneurship. Why this may be so will be considered later. However, such a track record should prompt considerable reluctance to heed McMullen and Shepherd’s (2003) suggestion to import yet another theory – signal detection – rather than approach the study of entrepreneurship directly. Based on their exposition, such reluctance would be well founded except for the rather exciting fact that the framework has the potential for consequential insights if applied in another way. The purpose of this commentary is to critically evaluate the authors’ conceptualization and outline the alternative.

This research aims to examine the influence of brand signals (transparency, innovativeness and reputation) on brand trust and price fairness toward organic food restaurant brand.

The empirical data were gathered with the survey instrument from respondents who had previously visited organic food restaurant. The formulated hypotheses were analyzed with structural equation modeling.

The collected data demonstrated the positive effect of brand signals on brand trust and price fairness. Trust in organic food restaurant brand was found to positively impact both price fairness and brand loyalty. Additionally, the results provided evidence of the positive linkage between price fairness and brand loyalty. Among brand signals, brand transparency exerted the greatest impact on brand trust and price fairness. The findings also indicated the significant indirect linkage of brand signals on restaurant brand loyalty through brand trust and price fairness.

Through the lens of signaling theory and equity theory, this study provides novel insights into how brand signals contribute to brand trust, price fairness and organic food restaurant brand loyalty. The managerial implications for implementing brand strategies for organic food restaurants were discussed.

The purpose of this study is to examine how the quality management of small and medium-sized enterprises (SMEs) impacts their supply chain financing performance (SCFP). This study also investigates the mediating roles of organisational dependence between quality management and the SCFP of SMEs, as well as the moderating role of environmental dynamics.

Questionnaires were administered to 248 financial managers responsible for supply chain finance (SCF) in SMEs in China. Data analysis techniques used include necessary condition analysis and multiple regression analysis.

Research findings show that, in SCF, the quality management of SMEs positively predicts their SCFP through the mediation of the organisational dependence of the focal enterprises in the supply chain network. Environmental dynamics are also found to moderate the relationship between quality management and SCFP through the organisational dependence of capital providers.

To the best of our knowledge, this is the first study to explore the relationships between SMEs' quality management and their SCFP. Also, this study provides a new theoretical lens through which to study SCF by introducing signalling theory.

The purpose of this study is to examine the consumer-side effects of “under new management” (UNM) signs. The authors integrate cue-utilization theory and relevance theory to guide hypotheses about the conditions under which these signs are and are not beneficial.

Two consumer-based experiments were used to examine the quality and reputation effects of restaurants signaling a management change on potential and existing customers.

The results suggest that positive and negative effects are possible. The direction of these effects is contingent upon consumers’ prior experience, type of service (i.e. search/experience) and the relevance of the signal.

The study is limited to one industry (i.e. restaurants) and examines the effects of market signals on perceived quality and reputation. In addition, this research brought forth the notion of “signal relevance” and suggested that it may be explicitly tied to attributions. However, this assertion must examine multiple signals (relevant/irrelevant) and their contingent effects on consumer perceptions.

The findings advise businesses to use caution when using signals such as an “UNM” sign, as they appear to have different effects depending on the experience of the consumer with the service and the relevance of the signal.

This research contributes to the literature on cue utilization theory to understand the effects of marketplace cues on consumer perceptions. It contributes to marketing theory and practice by proposing a model of cue effects based on prior customer experience, type of service and cue relevance.

The signal detection theory has evolutionary foundations such that our ancestors who were able to detect signals of aggression survived, while those who could not were extinguished. The paper examines the detection of conflict escalation signals in a domestic argument in a married couple as a consequence of history with prior victimization and perpetration of violence. The purpose of this paper is threefold: escalation detection differences between a trained special victim’s detective and untrained individuals; escalation detection for individuals with domestic violence victimization; and physiological arousal during escalation detection.

Subjects with various histories of victimization and perpetration using the Straus conflict tactics scale watched a video of an argument that escalated in conflict while their heart rate and electrodermal activity (EDA) was measured. Participants were asked to pause the tape and write any verbal and non-verbal signal of escalating conflict. The signal coding used deductive, a prioi coding based on Gottman’s (1994, 2011) corrosive behaviors indicative of conflict. A repeated measures general linear model in sex and conflict initiation using two measures of physiological arousal revealed significant effects on EDA while watching escalating conflict as a function of victimization history.

A series of hypotheses and research questions tested untrained people’s signal detection abilities with a trained, special victim’s unit police investigator as a consequence of male and female-initiated conflict. Untrained viewers reported fewer aggression signals than the police investigator. A repeated measures general linear model using two measures of physiological arousal revealed significant effects on EDA while watching escalating conflict as a function of victimization history. Results are discussed in terms of the signal detection and excitation-transfer theories toward explaining responses to escalating conflict.

A limitation of this study was asking participants to document all abuse while not differentiating between different forms (i.e. emotional, verbal, physical). A future study could investigate how well participants can detect different forms of abuse. This area of research could be beneficial especially in the form of past history. For example, if an individual has been a recipient of emotional abuse, do they detect significantly more signals of emotional abuse than they would for physical abuse?

The findings of our study have could practical publications for advising people who cope with conflict as they vary in their use of negotiation and physical force. The fact that physiological arousal was heightened after exposure to the conflict escalation video as a function of victimization due to physical force has ramifications for watching media with violent content. Therapists could ask survivors if they feel based on their experience, that they could help others to recognize aggressive signals or if they are immune to these signals, given the debate over victim desensitization vs heightened sensitivity.

The authors feel it is imperative to note that our current study was designed to gain a deeper understanding of domestic violence in order to ultimately benefit victims in the recovery process and to (ideally) prevent recurrence of domestic violence in the future. This research is not intended to implicate victims in anyway as being responsible for the consequences of domestic violence due to an inability to detect signals of aggression. Indeed, future research should examine how to skillfully advise domestic violence victims while protecting their already vulnerable self-images.

Every day, people are exposed to violence through social media, news, movies and television. Hence, we may become either sensitized to violence or desensitized. These are competing hypotheses that we tested in conjunction with physiological arousal. It is important to analyze reactions to viewing violence due to the sheer amount that is readily disseminated.

Based on signaling theory, this paper aims to explore the impact of supply chain transparency (SCT) on firms' bank loan (BL) and supply chain financing (SCF) in the context of voluntary disclosure of supplier and customer lists.

Based on panel data collected from Chinese-listed firms between 2012 and 2021, fixed-effect models and a series of robustness checks are used to test the predictions.

First, improving SCT by disclosing major suppliers and customers promotes BL but inhibits SCF. Specifically, customer transparency (CT) is more influential in SCF than supplier transparency (ST). Second, supplier concentration (SC) weakens SCT’s positive impact on BL while reducing its negative impact on SCF. Third, customer concentration (CC) strengthens the positive impact of SCT on BL but intensifies its negative impact on SCF. Last, these findings are basically more pronounced in highly competitive industries.

This study contributes to the SCT literature by investigating the under-explored practice of supply chain list disclosure and revealing its dual impact on firms' access to financing offerings (i.e. BL and SCF) based on signaling theory. Additionally, it expands the understanding of the boundary conditions affecting the relationship between SCT and firm financing, focusing on supply chain concentration. Moreover, it advances signaling theory by exploring how financing providers interpret the SCT signal and enriches the understanding of BL and SCF antecedents from a supply chain perspective.

Drawing on signaling theory and the “signal transmission–interpretation–feedback” framework, this study explores the effects of perceived distributive justice and respect from managers on nurses' work meaningfulness and work effort in public hospitals in China and examines the moderating role of work self-efficacy.

We collected 341 paired questionnaires for nurses and managers from four public hospitals in China. The data were analyzed by structural equation modeling and hierarchical regression analysis.

Distributive justice and managers' respect for employees are positively related to work meaningfulness. Additionally, work self-efficacy negatively moderates this relationship. Work meaningfulness is positively related to work effort and fully mediates the relationships between perceived distributive justice and respect from the manager and work effort.

This study provides useful insights for healthcare organizations to improve nurses' work meaningfulness from the perspectives of their material and emotional needs, according to their work self-efficacy characteristics, thus promoting their work effort. The findings offer important guidance for improving the effectiveness of grass-roots human resources to cope with unpredictable situations such as the COVID-19 pandemic.

This study focuses on the organization's environmental factors that affect the primary staff's work meaningfulness. Further, it analyzes the differences in signal interpretation among nurses with different work self-efficacy characteristics, thus providing new insights into work meaningfulness. Through manager–nurse pairing data, it reveals the important role of work meaningfulness in motivating work effort.