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This study aims to present property management challenges that municipalities have encountered regarding a public building with noted building-related symptoms. The study goes on to provide reasons for the failure of attempts to manage the symptoms and discusses the current challenges concerning the process.

A participatory case study was used as the research methodology to identify the current challenges concerning a municipal approach to managing the building-related symptoms in a case-study building. The researchers scrutinised the history of the health symptom management process and attended the project planning meetings focused on the investigation of the condition of the building.

Multiple challenges concerning maintenance and omitted or postponed repair actions, as well as vagueness in the management process were found. In addition to this, it was noted that the complexity of the initial design of the building and vandalism have resulted in challenges for the maintenance and moisture performance of the building structures. According to the study, more orderliness and a more systematic process is needed when managing a municipal property.

The identified property management challenges may be of practical value for the facility managers and the property owners, especially when managing the building-related symptoms and a damaged building.

This study highlights the importance of having an in-depth understanding of condition assessments as well as proper maintenance and timely repairs for the successful management of the building-related symptoms in a municipal building. This is a pilot project in a larger project of management of building refurbishment.

The present shift and change in the human lifestyle across the world are undeniable. Currently, individuals spend a substantial amount of time indoors due to the global COVID-19 pandemic that strikes the entire world. This change in human lifestyle has devastating effects on human health and productivity. As a result, the influence of indoor environmental quality (IEQ) on the health and productivity of building users becomes a critical field of research that requires immediate attention. As a result, the purpose of this study is to review the state-of-the-art literature by establishing a connection between the factors that influence health and productivity in any given indoor environment.

The methodology involves a thorough review of selected published journals from 1983 to 2021, and the result was analysed through content analysis. The search included journal articles, books and conference proceedings on the critical factors influencing IEQ and their impact on building occupants, which was sourced from different databases such as ScienceDirect, Taylor, GoogleScholar and Web of Science.

The findings from the 90 selected articles revealed four critical factors influencing the quality of the indoor environment and are categorised into; indoor air quality, indoor thermal comfort, visual comfort and acoustic comfort. The findings suggested that when developing a system for controlling the quality of the indoor environment, the indoor air quality, indoor thermal comfort, visual comfort and acoustic comfort should be taken into account.

The indoor environment deeply impacts the health of individuals in their living and work environments. Industry must have a moral responsibility to provide health facilities in which people and workers feel satisfies and give conditions for prosperity. Addressing these essential aspects will not only help the decision-making process of construction professionals but also encourages innovative construction techniques that will enhance the satisfaction, wellness and performance of building occupants.

Achieving an appropriate indoor environment quality (IEQ) is crucial to a green office environment. Whilst much research has been carried out across the globe on the ideal IEQ for green offices, little is known about which indoor environment New Zealand office workers prefer and regard as most appropriate. This study investigated New Zealand office workers' preference for a green environment.

Workers were conveniently selected for a questionnaire survey study from two major cities in the country – Wellington and Auckland. The perception of 149 workers was analysed and discussed based on the workers' demographics. The responses to each question were analysed based on the mean, standard deviation, frequency of responses and difference in opinion.

The results showed that workers' preferences for an ideal IEQ in green work environments depend largely on demographics. New Zealand office workers prefer work environments to have more fresh air and rely on mixed-mode ventilation and lighting systems. Also New Zealand office workers like to have better acoustic quality with less distraction and background noise. Regarding temperature, workers prefer workspaces to be neither cooler nor warmer. Unique to New Zealand workers, the workers prefer to have some (not complete) individual control over the IEQ in offices.

This study was conducted in the summer season, which could have impacted the responses received. Also the sample size was limited to two major cities in the country. Further studies should be conducted in other regions and during different seasons.

This study provides the opportunity for more studies in this area of research and highlights significant findings worthy of critical investigations. The results of this study benefit various stakeholders, such as facilities managers and workplace designers, and support proactive response approaches to achieving building occupants' preferences for an ideal work environment.

This study is the first research in New Zealand to explore worker preferences of IEQ that is not limited to a particular building, expanding the body of knowledge on workers' perception of the ideal work environment in the country.