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Article

Shuchih Ernest Chang, Yi-Chian Chen and Tzu-Ching Wu

The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment.

Abstract

Purpose

The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment.

Design/methodology/approach

A blockchain-based re-engineering process is designed by employing the blockchain and its affiliated smart contract technology to harvest the benefits of distributed ledger and distributed business workflow automation.

Findings

Comparative analysis and feasibility study were conducted to identify and validate the prospects, in terms of facilitating process flow and enhancing overall trade performance, of the proposed blockchain-based international trade process model.

Practical implications

Traditional trade processes suffer from a great number of issues about intermediaries, information latency and trust, which, in turn, hinder overall process efficiency. The emerging blockchain technology may have potentials to mitigate those issues by revolutionizing business processes across enterprise borders in various industries.

Originality/value

This study contributes to the conceptual design of a blockchain- and smart-contract-based process along with a provision of practical case in business process re-engineering. Further endeavors devoted to blockchain research and application across different sectors are suggested to reach better performance of business process operations.

Details

Industrial Management & Data Systems, vol. 119 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

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Article

Shuchih Ernest Chang, Anne Yenching Liu and Sungmin Lin

– The purpose of this paper is to evaluate privacy boundaries and explores employees’ reactions in employee monitoring.

Abstract

Purpose

The purpose of this paper is to evaluate privacy boundaries and explores employees’ reactions in employee monitoring.

Design/methodology/approach

The research used the metaphor of boundary turbulence in the Communication Privacy Management (CPM) theory to demonstrate the psychological effect on employees. The model comprised organizational culture, CPM, trust, and employee performance in employee monitoring to further investigated the influence exerted by organizational culture and how employees viewed their trust within the organization when implementing employee monitoring. Variables were measured empirically by administrating questionnaires to full-time employees in organizations that currently practice employee monitoring.

Findings

The findings showed that a control-oriented organizational culture raised communication privacy turbulence in CPM. The communication privacy turbulence in CPM mostly had negative effects on trust in employee monitoring policy, but not on trust in employee monitoring members. Both trust in employee monitoring policy and trust in employee monitoring members had positive effects on employee commitment and compliance to employee monitoring.

Research limitations/implications

This research applied the CPM theory in workplace privacy to explore the relationship between employees’ privacy and trust. The results provide insights of why employees feel psychological resistance when they are forced to accept the practice of employee monitoring. In addition, this study explored the relationship between CPM and trust, and offer support and verification to prior studies.

Practical implications

For practitioners, the findings help organizations to improve the performance of their employees and to design a more effective environment for employee monitoring.

Originality/value

A research model was proposed to study the impacts of CPM on employee monitoring, after a broad survey on related researches. The validated model and its corresponding study results can be referenced by organization managers and decision makers to make favorable tactics for achieving their goals of implementing employee monitoring.

Details

Industrial Management & Data Systems, vol. 115 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

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Article

Shuchih Ernest Chang and Chin‐Shien Lin

This paper aims to examine the influence of organization culture on the effectiveness of implementing information security management (ISM).

Abstract

Purpose

This paper aims to examine the influence of organization culture on the effectiveness of implementing information security management (ISM).

Design/methodology/approach

Based on a literature review, a model of the relationship between organizational culture and ISM was formulated, and both organizational culture characteristics and ISM effectiveness were measured empirically to investigate how various organizational culture traits influenced ISM principles, by administrating questionnaires to respondents in organizations with significant use of information systems.

Findings

Four regression models were derived to quantify the impacts of organizational culture traits on the effectiveness of implementing ISM. Whilst the control‐oriented organizational culture traits, effectiveness and consistency, have strong effect on the ISM principles of confidentiality, integrity, availability and accountability, the flexibility‐oriented organizational culture traits, cooperativeness and innovativeness, are not significantly associated with the ISM principles with one exception that cooperativeness is negatively related to confidentiality.

Research limitations/implications

The sample is limited to the organizational factors in Taiwan. It is suggested to replicate this study in other countries to reconfirm the result before adopting its general implications. Owing to the highly intrusive nature of ISM surveys, a cautious approach with rapport and trust is a key success factor in conducting empirical studies on ISM.

Practical implications

A culture conducive to information security practice is extremely important for organizations since the human dimension of information security cannot totally be solved by technical and management measures. For understanding and improving the organization behavior with regard to information security, enterprises may look into organizational culture and examine how it affects the effectiveness of implementing ISM.

Originality/value

A research model was proposed to study the impacts of organizational factors on ISM, after a broad survey on related researches. The validated model and its corresponding study results can be referenced by enterprise managers and decision makers to make favorable tactics for achieving their goals of ISM – mitigating information security risks.

Details

Industrial Management & Data Systems, vol. 107 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

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Article

Shuchih Ernest Chang and Chienta Bruce Ho

This paper aims to examine the influence of organization factors on the effectiveness of implementing BS7799, an information security management (ISM) standard.

Abstract

Purpose

This paper aims to examine the influence of organization factors on the effectiveness of implementing BS7799, an information security management (ISM) standard.

Design/methodology/approach

Based on literature review, a research model was formulated by extracting the antecedents of ISM, and an empirical study was conducted to show how the organizational factors influence organizations in carrying out BS7799.

Findings

The study result revealed that there were significant impacts of organizational factors, including IT competence of business managers, environment uncertainty, industry type, and organization size, on the effectiveness of implementing ISM.

Research limitations/implications

The sample is limited to the organizational factors in Taiwan. It is suggested to replicate this study in other countries to reconfirm the result before adopting its general implications. Owing to the highly intrusive nature of ISM surveys, a cautious approach with rapport and trust is a key success factor in conducting empirical studies on ISM.

Practical implications

IT competence is conducive to ISM implementation through subjective norms, leadership, belief, and behavior of ISM activities. Environmental uncertainty positively influences the need for greater innovation, which increases the dependence on IT, and therefore makes the effectiveness of ISM more desirable. Companies in an industry sensitive to security threats should pay more attentions to ISM practice. Corporate executives should also realize the size difference for adopting appropriate ISM strategies.

Originality/value

A research model was proposed to study the impacts of organizational factors on ISM, after a broad survey on related researches. The validated model and its corresponding study results can be referenced by enterprise managers and decision makers to make favorable tactics for achieving their goals of ISM.

Details

Industrial Management & Data Systems, vol. 106 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

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