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Article
Publication date: 21 April 2020

Shouhong Wang and Hai Wang

Big data has raised challenges and opportunities for business, the information technology (IT) industry and research communities. Nowadays, small and medium-sized…

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1625

Abstract

Purpose

Big data has raised challenges and opportunities for business, the information technology (IT) industry and research communities. Nowadays, small and medium-sized enterprises (SME) are dealing with big data using their limited resources. The purpose of this paper is to describe the synergistic relationship between big data and knowledge management (KM), analyze the challenges and IT solutions of big data for SME and derives a KM model of big data for SME based on the collected real-world business cases.

Design/methodology/approach

The study collects eight well-documented cases of successful big data analytics in SME and conducts a qualitative data analysis of these cases in the context of KM. The qualitative data analysis of the multiple cases reveals a KM model of big data for SME.

Findings

The proposed model portrays the synergistic relationship between big data and KM. It indicates that strategic use of data, knowledge guided big data project planning, IT solutions for SME and new knowledge products are the major constructs of KM of big data for SME. These constructs form a loop through the causal relationships between them.

Research limitations/implications

The number of cases used for the derivation of the KM model is not large. The coding of these qualitative data could involve biases and errors. Consequently, the conceptual KM model proposed in this paper is subject to further verification and validation.

Practical implications

The proposed model can guide SME to exploit big data for business by placing emphasis on KM instead of sophisticated IT techniques or the magnitude of data.

Originality/value

The study contributes to the KM literature by developing a theoretical model of KM of big data for SME based on underlying dimensions of strategic use of data, knowledge guided big data project planning, IT solutions for SME and new knowledge products.

Details

Journal of Knowledge Management, vol. 24 no. 4
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 December 2000

Shouhong Wang

Electronic commerce enables organizations to form virtual organizations. Shifting between different linkages of the partners for satisfying a need is the major…

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1813

Abstract

Electronic commerce enables organizations to form virtual organizations. Shifting between different linkages of the partners for satisfying a need is the major characteristic of the virtual organization, and meta‐management beyond the individual organizational level must be applied in order to optimize the benefit for the entire organizational network. This paper proposes a meta‐management support system to support the meta‐management in virtual organizations. Object‐oriented organization modeling and virtual value chain analysis are used to implement the proposed meta‐management support system.

Details

Internet Research, vol. 10 no. 5
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 23 May 2008

Hai Wang and Shouhong Wang

Data mining (DM) has been considered to be a tool of business intelligence (BI) for knowledge discovery. Recent discussions in this field state that DM does not contribute…

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10599

Abstract

Purpose

Data mining (DM) has been considered to be a tool of business intelligence (BI) for knowledge discovery. Recent discussions in this field state that DM does not contribute to business in a large‐scale. The purpose of this paper is to discuss the importance of business insiders in the process of knowledge development to make DM more relevant to business.

Design/methodology/approach

This paper proposes a blog‐based model of knowledge sharing system to support the DM process for effective BI.

Findings

Through an illustrative case study, the paper has demonstrated the usefulness of the model of knowledge sharing system for DM in the dynamic transformation of explicit and tacit knowledge for BI. DM can be an effective BI tool only when business insiders are involved and organizational knowledge sharing is implemented.

Practical implications

The structure of blog‐based knowledge sharing systems for DM process can be practically applied to enterprises for BI.

Originality/value

The paper suggests that any significant DM process in the BI context must involve data miner centered DM cycle and business insider centered knowledge development cycle.

Details

Industrial Management & Data Systems, vol. 108 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 1 October 2002

Shouhong Wang

Knowledge management has recently received considerable attention in the Web‐based business community. This paper discusses the key concepts of human‐computer interaction…

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1366

Abstract

Knowledge management has recently received considerable attention in the Web‐based business community. This paper discusses the key concepts of human‐computer interaction in knowledge development, and identifies new challenges of knowledge management for Web‐based business. Based on theories of knowledge representations and semantic networks, this paper proposes a structure of knowledge maps for knowledge management in the Web‐based business environment. An example of knowledge maps for online auctions is used to illustrate the application of the proposed structure of knowledge maps.

Details

Industrial Management & Data Systems, vol. 102 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 1 June 1999

Shouhong Wang

Plant configuration management systems address all phases of the plant’s life cycle, from engineering design, re‐design, maintenance, to operations. However, as yet little…

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1529

Abstract

Plant configuration management systems address all phases of the plant’s life cycle, from engineering design, re‐design, maintenance, to operations. However, as yet little research has been reported on plant configuration management information systems analysis. During the past decade, the object‐oriented approach has received much attention in information systems development. This paper describes an object structure for plant configuration management systems analysis. Three major aspects of configuration management (maintenance, re‐design change, and business process) and fundamental types of objects engaged in configuration management are described. The association between these objects is then built through identifying the messages between the objects. Practical application of this framework shows that it is useful for the analysis and design of a plant configuration management information system.

Details

Industrial Management & Data Systems, vol. 99 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 1 February 2003

Hong Liu, Shouhong Wang and Teng Fei

Online auctions on the Internet have become popular. However, the communication techniques currently used in the online auction industry are primarily based on unicast…

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1208

Abstract

Online auctions on the Internet have become popular. However, the communication techniques currently used in the online auction industry are primarily based on unicast technology. Unicast‐based online auctions suffer from unbearable delay of the communication between the auctioneer and bidders. Recently, multicast is changing the Internet environment, and is penetrating to the online auction field. This study describes a model for multicast‐based online auctions. The laboratory experiments demonstrate that the communication performance of multicast‐based online auctions is significantly better than that of traditional unicast‐based auctions.

Details

Benchmarking: An International Journal, vol. 10 no. 1
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 26 April 2011

Sharon M. Ordoobadi and Shouhong Wang

The purpose of this paper is to change the traditional supplier selection methods by shifting the emphasis from using a single model to using multiple models in the…

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4192

Abstract

Purpose

The purpose of this paper is to change the traditional supplier selection methods by shifting the emphasis from using a single model to using multiple models in the unstructured decision‐making context and to provide a tool for decision makers to make informed decisions of supplier selection in the multiple perspectives.

Design/methodology/approach

There are various supplier selection models available in the literature. However, using the result of a single model as a basis for making the final decision could lead to a biased decision given the fact that any model has its limitations. The qualities of the decision‐making process and the decision itself increase by applying a multiple perspectives approach rather than a single model. The multiple perspectives decision‐making allows collaboration and knowledge sharing among the participants which leads to a less‐biased decision. This study examines commonly applied supplier selection models, formulates general perspectives of these models, and proposes a framework of multiple perspectives decision making for supplier selection. It further provides a structure of supplier selection system based on the proposed approach. Through a prototype of web portal, the study demonstrates the usefulness of the proposed multiple perspective system approach in the decision context of collaboration and knowledge sharing.

Findings

The general finding from this study is that the multiple perspectives approach to supplier selection enables the decision makers to actively participate and fully understand the decision‐making process through knowledge sharing which in turn ensures high quality of the final decisions.

Practical implications

Supplier selection decision makers can make more informed decisions through collaboration among all decision‐making participants in the multiple perspectives. It informs supply chain managers of the potentially positive effect of knowledge sharing on the decision‐making process in supplier selection.

Originality/value

Multiple perspectives decision making provides a novel approach that emphasizes on the knowledge sharing and collaboration between the experts, who are familiar with the supplier relations, and the decision makers who are responsible for the final decisions.

Details

Industrial Management & Data Systems, vol. 111 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 1 August 2001

Shouhong Wang

Electronic commerce applies new business models. To use information technology to support a new business model, the supplier enterprise needs to develop an information…

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3999

Abstract

Electronic commerce applies new business models. To use information technology to support a new business model, the supplier enterprise needs to develop an information system model for electronic commerce. Proposes a framework for developing an information system model to fit the business model of electronic commerce. This framework is structured around three domains: EC business model, information system model, and object‐oriented methodology.

Details

Industrial Management & Data Systems, vol. 101 no. 6
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 1 December 2000

Nick Bontis and Akemi De Castro

Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000…

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1509

Abstract

Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25 countries. Outlines two meta‐management issues including: the importance of taking a strategic approach to Internet ventures as well as considering infrastructure design during implementation. Several of the papers presented fell into three broad functional categories including operations, human resources and marketing. Finally, a summary of internationalization and education implications is discussed.

Details

Internet Research, vol. 10 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Content available
Article
Publication date: 28 January 2014

Sang M. Lee

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183
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