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Article
Publication date: 26 December 2023

Sally Sambrook, Charlotte Hillier and Clair Doloriert

This paper revolves around the central question: is it possible to do “proper ethnography” without complete participant observation? The authors draw upon a student's experiences…

Abstract

Purpose

This paper revolves around the central question: is it possible to do “proper ethnography” without complete participant observation? The authors draw upon a student's experiences of negotiating National Health Service (NHS) ethical approval requirements and access into the student's research field, a British NHS hospital and having to adapt data collection methods for the student's doctoral research. The authors examine some of the positional (insider/outsider, native gone academic), methodological (long-term/interrupted, overt/covert) and contextual challenges that threatened the student's ethnographic study.

Design/methodology/approach

The paper draws on reflexive vignettes written during the student's doctorate, capturing significant moments and issues within the student's research.

Findings

The authors highlight the temporal, practical, ethical and emotional challenges faced in attempting an ethnography of nursing culture within a highly regulated research environment. Having revealed the student's experience of researching this specific culture and finding ways to overcome these challenges, the authors conclude that the contemporary ethnographer needs to be increasingly flexible, opportunistic and somewhat covert.

Research limitations/implications

The authors argue that it is possible to do “proper” and “good” ethnography without complete participant observation – it is not the method, the observation, that is the essence of ethnography, but whether the researcher achieves real understanding through thick descriptions of the culture that explain “what is really going on here”.

Practical implications

The authors hope to assist doctoral students engage in “good” ethnographic research within (potentially) risk-averse host organisations, such as the NHS, whilst being located in neo-liberal performative academic organisations (Foster, 2017; McCann et al., 2020). The authors wish to contribute to the journal to ensure good ethnography is accessible and achievable to (particularly) doctoral researchers who have to navigate complex challenges exacerbated by pressures in both the host and home cultures. The authors wish to see doctoral researchers survive and thrive in producing good organisational ethnographies to ensure such research is published (Watson 2012), cognisant of the pressures and targets to publish in top-ranked journals (Jones et al. 2020).

Originality/value

Having identified key challenges, the authors demonstrate how these can be addressed to ensure ethnography remains accessible to and achievable for, doctoral researchers, particularly in healthcare organisations. The authors conclude that understanding can be attained in what they propose as a hybrid form of “propportune” ethnography that blends the aim of the essence of “proper” anthropological approaches with the “opportunism” of contemporary data collection solutions.

Details

Journal of Organizational Ethnography, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 11 July 2016

Kjetil G. Lundberg and Liv Johanne Syltevik

– The purpose of this paper is to provide a sociological analysis of everyday interaction on the physical front line of the Norwegian welfare state.

Abstract

Purpose

The purpose of this paper is to provide a sociological analysis of everyday interaction on the physical front line of the Norwegian welfare state.

Design/methodology/approach

The data are from a short-term ethnographic study in the reception/waiting rooms of three local welfare offices. These are important sites for access to benefits and services. The focus is on the situational and interactional aspects: how do people behave and interact with fellow visitors as well as with front line staff in this institutional context? For the analysis, Goffman’s conceptual framework on behaviour in public places is combined with concepts from a theory of access to welfare benefits.

Findings

The analysis shows how people fill these spaces with different activities, and how they are characterized by a particular type of welfare “officialdom”, boundary work and the handling of welfare stigma. Everyday interaction on the front line gives insights into the tensions in an all-in-one welfare bureaucracy and into the implementation of digitalization. The paper concludes that “old” and “new” tensions are expressed and managed at the front line, and suggests that more attention be paid to the new barriers that are developing.

Originality/value

The study contributes an ethnographic approach to a seldom studied part of welfare administration. The waiting rooms in the Norwegian welfare organization are actualized as a social arena influenced by new trends in public administration: one-stop shops, a new heterogeneity, activation policies and digitalization processes.

Details

Journal of Organizational Ethnography, vol. 5 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Open Access
Article
Publication date: 20 January 2023

Henriett Primecz

Focussing on the stratification of expatriates and the boundaries between different types of expatriates and locals, this study investigates the lived experiences and testimonies…

1449

Abstract

Purpose

Focussing on the stratification of expatriates and the boundaries between different types of expatriates and locals, this study investigates the lived experiences and testimonies of Eastern European expatriates and their relationships in Dubai. The purpose of this article to develop the current knowledge on expatriates cohabiting in a cosmopolitan city by providing empirical evidence on expatriate bubbles in Dubai.

Design/methodology/approach

Explorative qualitative research was conducted using online and face-to-face interviews, along with a week-long intensive ethnography with observations, interviews and informal discussions.

Findings

Three distinct groups of people live in Dubai, namely, Westerners, expatriates from the East and Emiratis. They hardly mingle with each other on equal terms, but they do work in a complementary fashion. In Dubai, the status of East European experts, a subgroup of Westerners, is similar to their Western counterparts and in that they are considered European. Consequently, they experience a slight status development in comparison to when they work in the West. The research provides evidence on social stratification of expatriate bubbles.

Research limitations/implications

This very short ethnography with a relatively small number of qualitative interviews could be complemented by a further in-depth study.

Originality/value

Expatriate bubbles have not previously been empirically investigated from an Eastern European perspective, nor has the unique case of Dubai been analysed extensively. Distinct expatriate bubbles with their stratified hierarchies have been identified in this study.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 11 no. 1
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 29 January 2020

Kathryne M. Young

The purpose of this paper is to discuss the tests the author faced in her sociolegal fieldwork on Hawaiian cockfighting, and to draw broader lessons from these tests for other…

Abstract

Purpose

The purpose of this paper is to discuss the tests the author faced in her sociolegal fieldwork on Hawaiian cockfighting, and to draw broader lessons from these tests for other ethnographers of illegal organizations.

Design/methodology/approach

The author draws on six weeks of in-depth ethnographic fieldwork and interviewing.

Findings

Relational work in ethnographic fieldwork requires skills academia does not always impart – including humility, a sense of humor and patience with yourself and other people. Each test we face is a part of the ongoing process of building these relationships.

Originality/value

As ethnographers, it is sometimes considered “taboo” to tell our stories – to explain our internal and external struggles in the field. This taboo makes a certain amount of sense. After all, we are trying to understand society, not reflect on our own development as people. Yet the taboo is also a pity. For one, it is unrealistic to think that we are “mere observers” whose presence in the field does not affect it. “Scrubbing” ourselves from the field necessarily scrubs out some of our data. It also omits parts of the story that other researchers might find interesting or instructive.

Details

Journal of Organizational Ethnography, vol. 9 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Book part
Publication date: 18 February 2008

Sophie Bond and Michelle Thompson-Fawcett

Understanding the intricate details and intertwined power plays and shifts in complex urban processes is a key to actually empowering change for the better. A longitudinal…

Abstract

Understanding the intricate details and intertwined power plays and shifts in complex urban processes is a key to actually empowering change for the better. A longitudinal qualitative research approach can be particularly valuable to that endeavour. In this chapter, a ‘phronetic long-haul’ methodology is proposed, based on the authors’ ongoing research into certain practices that have been popularised in the name of urban sustainability. The motivation for articulating such an option derives from discontent with the predominance of perfunctory, snapshot studies of contemporary urban development projects. To offset that ascendancy, the authors have sought ways to facilitate a rich, deep, holistic and integrated understanding of contemporary urban change over time, underpinned by the concept of phronesis. Phronetic practice involves the exercise of situational knowledge, intuition and common sense derived from experience, values and judgement.1 Keeping attention on issues of power, using multiple narratives to show how power works, the approach seeks to comprehend urban planning situations in a practical way by maintaining a long-term, ethnographic and reflective connection with the practices under study.

Details

Qualitative Urban Analysis: An International Perspective
Type: Book
ISBN: 978-0-7623-1368-6

Article
Publication date: 9 April 2019

Anton Robert Sabella and Mira Taysir El-Far

The purpose of this paper is to problematise the dominant conceptualisation of entrepreneurship by recognising the everyday resistance inherent in mundane entrepreneurial…

Abstract

Purpose

The purpose of this paper is to problematise the dominant conceptualisation of entrepreneurship by recognising the everyday resistance inherent in mundane entrepreneurial practices. Its principle purpose is to show how entrepreneurial activities enacted by ordinary individuals in a marginalised and oppressed context can be an important means of resisting economic adversity, social marginalisation and political (colonial) domination.

Design/methodology/approach

Framed within de Certeau’s conceptualisation of the practices of everyday life, this study utilises a “focussed ethnography”, relying on “participant observation” and “informal interviews”, to explore the perceptions and experiences of Palestinian women street vendors, and how they use everyday entrepreneurial practices in the open-air market of the Old City of Jerusalem to become socially and politically empowered.

Findings

The arguments in this paper demonstrate how marginalised Palestinian women, who are equipped with a genuine critical vision of their reality and a biophiliac attitude, use entrepreneuring to enact new possibilities for themselves and for their families. Through their entrepreneurial act of street vending, these women exemplify a struggle against economic and socio-political constraints, transforming the act of entrepreneuring from a mere economic practice to an all-encompassing human project, one with a more human face.

Originality/value

This paper extends the argument for the complex and dynamic nature of the phenomenon and exposes its political nature, hitherto inadequately addressed in existing literature, as well as uncovers the potential of entrepreneurialism to enhance individual empowerment and contribute to meaningful social change. In addition, it addresses the need for scholarly work that focuses on the everyday entrepreneurial activities carried out by ordinary individuals experiencing various forms of oppression in new and challenging spaces, which are seldom acknowledged within the dominant theoretical and research frameworks.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 25 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 25 January 2023

Bamidele Emmanuel Ola

Little is known about gender relations in young African migrant families residing in Hong Kong (HK). This study aims to present a first-hand account of daily lived experiences of…

Abstract

Purpose

Little is known about gender relations in young African migrant families residing in Hong Kong (HK). This study aims to present a first-hand account of daily lived experiences of African international doctoral student couples residing in HK, with special emphases on their Africa–HK migratory motivations, perceptions of female-breadwinning status, the effects of HK Immigration policy on marital power structures and the influence of spousal relative statuses (“breadwinner” versus “dependent”) on couples gender role performances and decision-making participations.

Design/methodology/approach

This study used ethnographic method involving several indoor family visits, non-participant observations and 21 in-depth interviews in six African student families. Fieldnotes were taken and interviews were tape-recorded, transcribed and interpreted using thematic content analysis.

Findings

Couples, especially dependent men, had a hard time deciding to migrate to HK for family reunion, unlike dependent women who willingly resigned to join their husbands in HK. Among the male dependents, the main reasons for migrating included anticipated economic returns, while women migrated in response to neolocal cultural expectations. Overall, patriarchy persisted – while men had the final say over key household decision-making domains, women remained primary performers of household chores, but manifested little bargaining power, restraining husband’s ability to spend family income when they are the family’s sole-earners. Women’s relative breadwinning status had very minimal significant impact.

Originality/value

To the best of the author’s knowledge, this is the first study to examine the effects of HK’s immigration policy on married African students’ migration motivations and the effects of female-breadwinning status on spousal gender relations in HK’s African student migrant households.

Details

Social Transformations in Chinese Societies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 24 December 2021

Ea Høg Utoft, Mie Kusk Søndergaard and Anna-Kathrine Bendtsen

This article offers practical advice to ethnographers venturing into doing participant observations through, but not about, videoconferencing applications such as Zoom, for which…

Abstract

Purpose

This article offers practical advice to ethnographers venturing into doing participant observations through, but not about, videoconferencing applications such as Zoom, for which the methods literature offers little guidance.

Design/methodology/approach

The article stems from a research project about a BioMedical Design Fellowship. As the COVID-19 pandemic hit, the Fellowship converted all teaching activities to online learning via Zoom, and the participant observations followed along. Taking an autoethnographic approach, the authors present and discuss concrete examples of encountered obstacles produced by the video-mediated format, such as limited access and interactions, technical glitches and changing experiences of embodiment.

Findings

Changing embodiment in particular initially led the authors to believe that the “messiness” of ethnography (i.e. misunderstandings, emotions, politics, self-doubts etc.) was lost online. However, over time the authors realized that the mess was still there, albeit in new manifestations, because Zoom shaped the interactions of the people the authors observed, the observations the authors could make and how the authors related to research participants and vice versa.

Practical implications

The article succinctly summarizes the key advice offered by the researchers (see Section 5) based on their experiences of converting on-site ethnographic observations into video-mediated observations enabling easy use by other researchers in relation to other projects and contexts.

Originality/value

The article positions video-mediated observations, via e.g. Zoom, which are distinctly characterised by happening in real time and having an object of study other than the online sphere itself, vis-à-vis other “online ethnography” methods. The article further aims to enable researchers to more rapidly rediscover and re-incite the new manifestations of the messiness of ethnography online, which is key to ensuring high-quality research.

Details

Journal of Organizational Ethnography, vol. 11 no. 3
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 29 September 2021

Foluké Abigail Badejo, Ross Gordon and Robyn Mayes

This study aims to introduce context-specific intersectionality and trauma-informed perspectives for transformative services theory and practice. While transformative service…

Abstract

Purpose

This study aims to introduce context-specific intersectionality and trauma-informed perspectives for transformative services theory and practice. While transformative service research concerning vulnerable people has focused on well-being and alleviating suffering, there has been less attention paid to how the intersection of scales of social categorisation such as class, gender and cultural norms shapes experiences and outcomes. Likewise, there is a paucity of attention to how lived experiences of trauma among people, such as human trafficking survivors, can and should influence service interactions, delivery and outcomes.

Design/methodology/approach

The authors draw upon insights from a focused ethnographic study featuring narrative interviews with ten human trafficking survivors and seven rescue service industry stakeholders, as well as field observations, in Nigeria. Thus, this work enriches the limited scholarship on transformative services across Africa, where local cultural contexts have a significant influence on shaping service environments.

Findings

The authors identify how the intersections of socio-economic class, gender dynamics, cultural norms and trauma shape the service experience for survivors.

Originality/value

The authors argue for the criticality of intersectionality and trauma-informed perspectives to transformative services to improve the mental and economic well-being of survivors of human trafficking in the long term.

Details

Journal of Services Marketing, vol. 35 no. 7
Type: Research Article
ISSN: 0887-6045

Keywords

Open Access
Article
Publication date: 3 January 2023

Tuomo Peltonen and Sirkka-Liisa Huhtinen

While there is anecdotal evidence that internationally mobile workers often form isolated nation-based communities or “expatriate bubbles,” previous academic scholarship on the…

Abstract

Purpose

While there is anecdotal evidence that internationally mobile workers often form isolated nation-based communities or “expatriate bubbles,” previous academic scholarship on the expatriate communities and their subjective boundaries is limited. The primary purpose of this article is to advance the theoretical or conceptual understanding of expatriate communities as bubbles.

Design/methodology/approach

As developed by Lamont and Molnár (2002), the theory of symbolic boundaries is applied and set to scrutinize the production and maintenance of insulated expatriate communities. Empirically, an ethnographic study of a community of Finnish expatriates in a Southeast Asian country is undertaken to describe how symbolic boundaries are constructed.

Findings

The main theoretical implication of the paper is the recognition that expatriates themselves are involved in creating the “bubble.” The boundaries separating the national expatriate community are not externally imposed but can be viewed as consequences of the active boundary work of the expatriates. The empirical study demonstrates how the Finnish expatriates negotiated the symbolic boundaries of their community, drawing on cultural, moral and spatial modalities in different levels of boundary work.

Originality/value

There need to be more systematic attempts to develop a theoretically grounded understanding of insulated expatriate communities and their boundaries. This article contributes to the sociological conceptualization of expatriate bubbles by utilizing the symbolic boundary approach, which adds perspective to the embryonic theory of the subjective boundaries of expatriate communities. The multiplicity of different types of symbolic boundaries and their modalities suggests that an expatriate bubble is rarely a finished state or structure.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 11 no. 1
Type: Research Article
ISSN: 2049-8799

Keywords

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