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Article
Publication date: 30 May 2023

Baizuri Baharum, Mohd Salehuddin Mohd Zahari, Mohd Hafiz Hanafiah and Muhammad A’rif Aizat Bashir

The importance of shopping streets has long been considered a critical aspect of urban tourism. However, limited exploration focuses on the supply side, especially from the tour…

Abstract

Purpose

The importance of shopping streets has long been considered a critical aspect of urban tourism. However, limited exploration focuses on the supply side, especially from the tour operator’s (TO) perspective. This paper aims to investigate TOs’ perceptions and attitudes towards packaging Tuanku Abdul Rahman Street (TARS) as an urban shopping spot in Kuala Lumpur.

Design/methodology/approach

Study data is gathered through qualitative in-depth interviews among 25 TO managers in Kuala Lumpur, Malaysia. The coding process was done manually, followed by qualitative data analysis using ATLAS.ti version 8 software.

Findings

The results show that the TOs regarded TARS as a must-visit shopping spot for international tourists. They argue that TARS’s competitiveness as a shopping street depends on the supporting infrastructure and safe environment, which are currently neglected by the relevant authorities and jeopardise the sustainability of TARS as a must-visit shopping street in the future.

Practical implications

This study’s findings generate value-added information on the potential of shopping tourism and TARS as must-visit shopping streets in Malaysia. On the other hand, the TOs’ concern about the lack of supporting infrastructure and unsafe environment generates varying consequences and implications for the individual TOs, tourism policymakers and government-related authorities.

Originality/value

This study offers new insight for urban tourism policymakers, managers and entrepreneurs to capture the attributes of a vibrant shopping street. There is exclusive potential for local tourism operators to take greater responsibility in shopping tourism planning processes and management operations through trustworthy planning partnerships among respective tourism stakeholders related to the shopping street domain.

Details

International Journal of Tourism Cities, vol. 9 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 15 March 2019

Marco Tulio Zanini, Fernando Filardi, Fábio Villaça, Carmen Migueles and Aline Menezes Melo

The purpose of this paper is to identify the attributes of shopping streets and shopping malls that influence the satisfaction and patronage intention of low-income consumers in…

Abstract

Purpose

The purpose of this paper is to identify the attributes of shopping streets and shopping malls that influence the satisfaction and patronage intention of low-income consumers in order to understand the consumers’ preferences when it comes to shopping in these retail agglomerations.

Design/methodology/approach

The study is based on quantitative and qualitative research, including in-depth interviews and focus groups with low-income consumers. The research collected data from 396 consumers at 3 retail agglomerations in Rio de Janeiro, Brazil, and used a structured questionnaire to identify 12 attributes as the factors of the agglomerations’ attractiveness.

Findings

The results show that the items “selection” and “value” affect satisfaction and patronage intention at the same intensity in both shopping streets and shopping malls. However, the item “access” proved to be important for shopping malls, and the item “security” proved to be important for shopping streets. The results indicate that shopping streets have a preference for patronage intentions, despite the greater satisfaction generated by shopping malls. In addition, the study looked at consumers’ opinions on these retail agglomerations.

Originality/value

The research findings help to build a conceptual framework on evolved retail agglomerations in comparison to created retail agglomeration, represented by shopping streets and shopping malls, respectively. The findings allow a broader view of low-income consumption, offering insights so entrepreneurs and companies can direct their efforts to better capture value and improve the supply of products and services. Likewise, these findings will help public policy decision-makers to build and provide infrastructure for the preservation of shopping streets, maintaining this option for the consumer.

Details

Marketing Intelligence & Planning, vol. 37 no. 2
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 18 October 2021

Chayanon Phucharoen, Tatiyaporn Jarumaneerat and Nichapat Sangkaew

Based on big data analytical and statistical techniques, this study aims to examine tourists’ shopping experiences at department stores and street markets in Phuket.

Abstract

Purpose

Based on big data analytical and statistical techniques, this study aims to examine tourists’ shopping experiences at department stores and street markets in Phuket.

Design/methodology/approach

A Naïve Bayes machine learning algorithm was used to identify the most frequently used terms in TripAdvisor reviews of both department stores and street markets contributed by the same pool of 729 tourists.

Findings

A total of 18 out of 62 terms used were common in reviews of both shopping settings. However, the study found significant differences in the mean use of the 18 common terms and the likelihood of those terms being used in overall positive reviews.

Practical implications

The study’s findings indicate differences in tourist shopping experiences at department stores and street markets. Several concrete recommendations are made, including a greater focus on the linkage to the national characteristic of street markets, and particularly the quality of local fruit, to enhance the tourist shopping experience.

Originality/value

Understanding the differences between shopping malls and street markets from the tourist’s perspective would further enhance the coexistence of shopping malls and street markets in tourism-led growth cities. As such, using reviews of both shopping malls and street markets from an identical pool of tourists, the present study will analyse and compare tourists’ actual shopping experiences, thereby addressing this gap in the research canon via integrated statistical and big data analysis techniques.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 16 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 1 August 2003

Edmund O’Callaghan and Don O’Riordan

This research examined changes in Dublin’s tertiary city centre shopping streets over a 30‐year period to 2002. An observational study of the occupancy of the city’s tertiary…

1732

Abstract

This research examined changes in Dublin’s tertiary city centre shopping streets over a 30‐year period to 2002. An observational study of the occupancy of the city’s tertiary streetscape was undertaken in the summer of 2002 and compared with historical data. Results indicate significant change over the period examined: an increased vacancy rate, a very low survival rate, a considerable incidence of non‐retail specific activities, a decline in traditional retail offerings and the emergence of new categories of retailer. The paper concludes by suggesting a proactive approach is required by present day retailers in the tertiary streets to ensure future survival.

Details

International Journal of Retail & Distribution Management, vol. 31 no. 8
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 December 2019

Mahboubeh Rakhshanifar and Norsidah Ujang

In the context of asian cities, streets define the diversity and vibrancy of public spaces despite facing a constant threat of losing the spaces to motorized vehicles and…

Abstract

In the context of asian cities, streets define the diversity and vibrancy of public spaces despite facing a constant threat of losing the spaces to motorized vehicles and large-scale development. The social life of streets is eroded as a result of new developments that are exclusive and privately regulated. This paper discusses the attributes that influence the sociability of shopping streets based on the street users' assessment. A questionnaire survey was conducted involving 332 respondents in four main shopping streets in the Kuala lumpur city centre, Malaysia. Identification of the sociability attributes using analytic network Process (anP) was applied to determine the sociability factors based on the order of priority. The study found that users tended to participate in social activities while visiting the shopping streets. However, their social behaviour indicated that the actual engagement in optional and informal activities was not regular. Perceived safety and spatial accessibility mainly influenced the users' level of engagement with the streets' activities. To retain streets as inclusive social spaces, urban designers could prioritise mixed-land uses, positive pedestrian experience and good accessibility in boosting sociability of urban places.

Details

Open House International, vol. 44 no. 4
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 13 July 2010

Colin Jones

This paper aims to examine the reasons for the rise and fall of the UK high street shop as an investment class for financial institutions.

7213

Abstract

Purpose

This paper aims to examine the reasons for the rise and fall of the UK high street shop as an investment class for financial institutions.

Design/methodology/approach

The paper begins by tracing the scale of investment by financial institutions in shops and the reasons for their historic popularity. The next sections review the changes in retailing and the consequences in terms of the current retail offering. The consequences and implications for retail investment are then considered in terms of institutional portfolios and (relative) investment yields. The research is based on a review of a range of secondary sources and an analysis of the Investment Property Databank database.

Findings

The traditional UK high street as an investment class has been challenged by the decentralisation of retailing and new retail forms over the last 30 years. While the city centre is still the principal location for comparison retailing, the consequence has been a restructuring of institutional investment portfolios and of relative yields. The number of high street shops in investment portfolios has halved since the mid‐1990s. There are threats from online shopping and the recent recession has further queried the original arguments for investing in high street shops. However, the driving force for the decline of investment in high street shops by financial institutions appears to be the short‐termism.

Originality/value

The paper reviews the changing fundamentals of retail property investment to explain the decline of the high street shop as a property investment class.

Details

Journal of Property Investment & Finance, vol. 28 no. 4
Type: Research Article
ISSN: 1463-578X

Keywords

Abstract

Details

Pedestrian Behavior
Type: Book
ISBN: 978-1-848-55750-5

Article
Publication date: 24 June 2020

Bob Mckercher

The purpose of this paper is to analyse the factors that make tourist shopping districts successful.

Abstract

Purpose

The purpose of this paper is to analyse the factors that make tourist shopping districts successful.

Design/methodology/approach

In total, 12 sets of face-to-face interviews were conducted in 7 cities on 4 continents in September and October, 2019. In total, 21 individuals participated in the interviews. Interviews were conducted in Bangkok Thailand, Singapore, Melbourne and Brisbane Australia, Ottawa Canada, New York USA (three sets of interviews) and London England (four sets of interviews).

Findings

The literature focusses on operational issues, while respondents highlighted higher order issues relating primarily to organisational structure, governance and funding.

Research limitations/implications

The study focusses primarily on English speaking jurisdictions, with the exception of Bangkok. As such, the results may not be generalisable to non-English speaking economies.

Practical implications

Insights into factors influencing the success of tourism retail shopping districts are highlighted, especially the role of governance and creativity.

Social implications

The paper indicates that local stakeholders also play a key role in the success of such districts.

Originality/value

This is the first comprehensive, global study of the factors that make tourism shopping districts successful.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 7 June 2019

Christopher J. Parker and Lu Wenyu

The purpose of this paper is to establish the influence of shopping motivations on Chinese fashion retail engagement relative to demographics, monthly spend on fashion items and…

2801

Abstract

Purpose

The purpose of this paper is to establish the influence of shopping motivations on Chinese fashion retail engagement relative to demographics, monthly spend on fashion items and high street/electronic commerce (e-commerce) preference. This is to determine how international fashion retailers should design more effective retails channels, expanding upon established theory in Hedonic and utilitarian motivations. While earlier research suggests shopping motivations associate with demographics while influencing retail channel preference and consumer spending, much of this exploration is Western focused, with all variables being influential. However, the degree to which these apply to China, and the unique fingerprint of influential motivations remains unknown. This paper answers these questions to allow international retailers to develop more efficient marketing strategies and design more effective retail channels.

Design/methodology/approach

In all, 403 Chinese consumers generalisable to the broader population were surveyed on their hedonic and utilitarian motivations to shop for fashion apparel in high street and e-commerce environments. Statistical analysis was commenced through direct logistic regression and MANOVA.

Findings

Demographics have limited association with shopping motivations, with gender and age only producing small effect sizes, while occupation, income and education has no significance. High street store preference is influenced by adventure and social shopping and e-commerce preference only by idea shopping. Spending over ¥1k per month on fashion apparel is influenced by gratification and idea shopping, and regular spending habits inspired by value shopping.

Originality/value

This empirical paper characterises the fingerprint of shopping motivations’ influence as singular to China while proving their limitation and need for a wider plethora of influential factors to be recognised.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 1 August 1996

Alan Millington

Presents theoretical and methodological considerations and techniques which bear directly on the valuation of retail properties in Australia and, to lesser extents, the UK and the…

2133

Abstract

Presents theoretical and methodological considerations and techniques which bear directly on the valuation of retail properties in Australia and, to lesser extents, the UK and the USA. Surveys the Australian retail sector in terms of its overall significance for the national economy as well as the relative performance of the sector’s constituents. Considers the current domination of the sector by the regional and local shopping centres and the correlative decline in importance of retail outlets in traditional shopping streets. Contends that the dominance of shopping centres has produced an oligopolistic situation with regard to the supply of retail space in regional shopping centres because of the high regard in which such centres are held by major investing organizations. Despite the ability of shopping centres to produce income flows with apparently substantial year‐by‐year increases, this trend has been bucked in recent years by below replacement cost sale prices achieved by a number of shopping centres. Raises the crucial question of which factors should be considered most influential by valuers in assessing the capital worth of retail properties. Provides exemplary calculations by which realistic assessments are achievable. Casts a critical eye over entrenched “axioms” of the trade, such as that retail tenants can pay increased rents annually regardless of economic considerations and irrespective of the actual profitability of their retail activities. Considers the difficulties which now beset the position of specialty retailers in relation to the shopping centres in which they rent space. Argues for the importance of partnership relationships between landlords and tenants and predicts that the constant quest to maximize the rentals of individual retail outlets within shopping centres may seriously threaten the long‐term security of those centres. Presents recommendations for improving the prospects of successful trading by shopping centres against a consideration of potential developments of other purchasing means (warehouse retailing, TV retailing and catalogue shopping). Concludes that many shopping centres currently regarded as prime investments may appear less attractive when reconsidered in the light of the developments here outlined.

Details

Journal of Property Valuation and Investment, vol. 14 no. 3
Type: Research Article
ISSN: 0960-2712

Keywords

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