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Article
Publication date: 1 February 1993

The Industrial Marketing Implications of Perceptual Differences between Shippers and Motor Carriers

Shane R. Premeaux, Roger D. Abshire, Charles R. Huston and Sonya Premeaux

Focusses on the identification of the significant differences inthe assessment of the importance of 35 carrier selection variables byboth carriers and shippers. The…

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Abstract

Focusses on the identification of the significant differences in the assessment of the importance of 35 carrier selection variables by both carriers and shippers. The results indicate that significant perceptual differences do exist for those surveyed, and it is quite possible that such differences also exist in the general population. Industrial marketing managers involved in satisfying shipper needs must gain an appreciation of actual shipper needs in order to develop service mixes which will satisfy those needs more thoroughly.

Details

Journal of Business & Industrial Marketing, vol. 8 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/08858629310041384
ISSN: 0885-8624

Keywords

  • Logistics
  • Marine transport
  • Road transport
  • Transport
  • USA
  • Marketing management

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Article
Publication date: 1 August 1999

International containership carrier selection criteria: Shippers/carriers differences

John L. Kent and R. Stephen Parker

Examines the difference in perceptions of 18 carrier selections factors between import shippers, export shippers, and international containership carriers. MANOVA was used…

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Abstract

Examines the difference in perceptions of 18 carrier selections factors between import shippers, export shippers, and international containership carriers. MANOVA was used to determine differences between the three groups. Suggests that there are significant differences between import shippers and carriers; export shippers and carriers; and import shippers and export shippers. Significant differences between the import shipper and carrier groups were found on the loss and damage and equipment availability factors. Significant differences between the export shipper and carrier groups were found on the rate changes, service frequency, financial stability, service changes, and equipment availability factors. The only significant difference between the import shipper and export shipper groups was found on the door‐to‐door transportation rates factor.

Details

International Journal of Physical Distribution & Logistics Management, vol. 29 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/09600039910283613
ISSN: 0960-0035

Keywords

  • Imports
  • Export
  • Shipping
  • Freight transporting
  • Containerization
  • Cargo

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Article
Publication date: 28 December 2020

Exploring shippers' motivations to adopt collaborative truck-sharing initiatives

Samsul Islam, Mohammad Jasim Uddin, Peter Shi, Taimur Sharif and Jashim Uddin Ahmed

A seaport is an essential part of a supply chain, but many ports experience truck shortages, creating pressure for port authorities from shippers who need more trucks that…

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Abstract

Purpose

A seaport is an essential part of a supply chain, but many ports experience truck shortages, creating pressure for port authorities from shippers who need more trucks that move cargo. This study explores and ranks the motives for adopting a truck-sharing concept (where shippers share the same truck for delivery) as a mechanism to improve transport capacity.

Design/methodology/approach

This study adopts a multi-method approach – both interviews and surveys. Interviews are first conducted with shippers to explore truck-sharing usage motives. Next, quantitative surveys of both shippers and carriers are conducted to rank those motives.

Findings

The study identifies five motives (operational efficiency goal, quick transport solution, sustainability policy, convenience-seeking behavior and secure transport process) for truck-sharing, four critical transport attributes (lower charges for freight, distance travelled, full capacity utilization and environmental recognition), four psychological consequences (monetary savings, greater safety, instant availability of trips and clarification of environmental values), and six core values (secure transport process, being careful of money, ease of doing business, sustainability, status in the community and recognition by customers of shippers).

Research limitations/implications

The qualitative results will help researchers better understand how usage motives influence shippers' willingness to share a truck for transport needs. The quantitative results are useful for ranking truck-sharing motives by their importance.

Practical implications

Based on the findings, managers of carriers can categorize shippers according to their specific needs and thereby customize promotions to attract more shippers.

Originality/value

The findings provide the first, exploratory insights into shippers' motives.

Details

International Journal of Physical Distribution & Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJPDLM-10-2019-0303
ISSN: 0960-0035

Keywords

  • Sharing economy
  • Sustainability
  • Truck-sharing
  • Shared-transportation
  • Seaport

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Article
Publication date: 24 December 2020

Environmental uncertainty and cross-buying in logistics outsourcing arrangements: a resource dependence perspective

Adriana Rossiter Hofer, Yao Henry Jin and A. Michael Knemeyer

This study follows the tenets of the resource dependence theory (RDT) to investigate the effects of four dimensions of industry-level environmental uncertainty …

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Abstract

Purpose

This study follows the tenets of the resource dependence theory (RDT) to investigate the effects of four dimensions of industry-level environmental uncertainty – munificence, dynamism, complexity and innovative intensity – on a shipper's cross-buying (i.e. outsourcing across multiple service categories) in logistics outsourcing arrangements.

Design/methodology/approach

Negative binomial regression was used to test the hypotheses with a sample of US manufacturers. Measures were developed through information acquired from a proprietary database of 3PL companies obtained through Armstrong and Associates, Inc. and publicly available industry measures from the US Manufacturing Census and Compustat.

Findings

The findings indicate that individual dimensions of environmental uncertainty exhibit distinct influences on shippers' cross-buying in their logistics outsourcing arrangements. Specifically, the growth and initial innovative intensity of shippers' industries lead to an increased number of logistics service categories outsourced to 3PLs, while industry dynamism and exceptionally high innovative intensity drive the opposite effect.

Practical implications

These findings provide valuable guidance to 3PLs with respect to decisions related to the acquisition of specialized transportation, storage, information systems and personnel assets to serve specific industries. The findings highlight industry conditions that are more likely to lead shippers to outsource across a wider array of logistics service categories and, as a result, potentially yield higher customer retention and profit margins.

Originality/value

While extant 3PL literature posits that shippers' individual strategic orientations and capabilities impact their outsourcing strategy, this study contributes to the literature by providing a theoretical-based empirical examination of the industry-level influencers of such behavior.

Details

International Journal of Physical Distribution & Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJPDLM-04-2019-0121
ISSN: 0960-0035

Keywords

  • Cross-buying
  • Logistics outsourcing
  • Environmental uncertainty
  • Resource dependence theory
  • Innovative intensity
  • Negative binomial regression

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Article
Publication date: 8 September 2020

Supply chain collaboration: differing perspectives of Brazilian companies

Nayara Louise Carvalho, Juliana Veiga Mendes, Erica Kushihara Akim, Ricardo Coser Mergulhão and José Geraldo Vidal Vieira

This article examines the extent of collaboration experienced by 191 Brazilian shippers, logistics service providers (LSPs) and carriers in their logistics operations in…

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Abstract

Purpose

This article examines the extent of collaboration experienced by 191 Brazilian shippers, logistics service providers (LSPs) and carriers in their logistics operations in urban freight transport. This study investigates relationships over time, the type of service and the nuances associated with the frequency of meetings, frequency of technical visits and frequency of training.

Design/methodology/approach

The authors carried out a component analysis and, based on factor loadings, calculated indexes for use in non-linear canonical correlations to evaluate company-level differences in perceptions of the degree of collaboration and strength of relationship over time.

Findings

The results indicate that in the triad, LSPs are the strongest supporters of collaboration over time regardless of whether the logistics service is shared or dedicated; shippers demonstrate the weakest support for collaboration and prioritize relationships of one to three years in length. Carriers seek to develop short-term relationships and participate actively in meetings and technical visits because they strongly support strategic and interpersonal collaboration. Carriers also follow LSPs in terms of strategic and interpersonal collaboration and shared logistics services.

Originality/value

This article contributes to understanding the perceptions of interactions among specific logistics collaboration elements related to strategic, tactical and interpersonal relationships that the Brazilian companies face in their daily urban freight transport.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJLM-10-2019-0284
ISSN: 0957-4093

Keywords

  • Urban freight transport
  • Buyer–supplier collaboration
  • Canonical correlation analysis
  • Supply chain collaboration

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Book part
Publication date: 1 October 2008

Discrete Choice Analysis of Shippers' Preferences

Moshe Ben-Akiva, Denis Bolduc and Jay Q. Park

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Abstract

Details

Recent Developments in Transport Modelling
Type: Book
DOI: https://doi.org/10.1108/9781786359537-008
ISBN: 978-0-08-045119-0

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Book part
Publication date: 14 May 2013

Dynamic Optimization and Differential Stackelberg Game Applied to Freight Transport

Terry L. Friesz, Amir H. Meimand and Bo Zhang

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Abstract

Details

Freight Transport Modelling
Type: Book
DOI: https://doi.org/10.1108/9781781902868-005
ISBN: 978-1-78190-286-8

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Article
Publication date: 18 August 2020

Environmental alignment between logistics service providers and shippers – a supply chain perspective

Maria Huge-Brodin, Edward Sweeney and Pietro Evangelista

Various suggested paths for greening logistics and supply chains often address the specific perspectives of single supply chain actors. Drawing on stakeholder theory, the…

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Abstract

Purpose

Various suggested paths for greening logistics and supply chains often address the specific perspectives of single supply chain actors. Drawing on stakeholder theory, the purpose of this paper is to develop a deeper understanding of the alignment between logistics service providers (LSPs) and shippers in the context of adopting more environmentally sustainable logistics practices.

Design/methodology/approach

With a case study approach, a dual perspective is taken in which both LSPs and shippers were researched. The cases comprise eight LSPs and six shipper companies in Sweden, Italy and Ireland. Information was first analysed in relation to levels of environmental awareness, customer requirements and provider offerings and critical success factors (CSFs) and inhibitors. In a second step, the findings were analysed using stakeholder theory.

Findings

LSPs demonstrate higher ambition levels and more concrete offerings compared to shippers' requirements for green logistics services. Paradoxically, customers are an important CSF and also an inhibitor for both LSPs and shippers. Both LSPs and shippers perceive financial factors and senior management priorities as important CSFs. The application of stakeholder theory helps to illuminate the importance of the many secondary stakeholders vs that of one or a relatively small number of primary stakeholders.

Originality/value

The three-dimensional analysis of environmental alignment between LSPs and shippers reinforces existing knowledge and provides new insights. A novel use of stakeholder theory in a supply chain context underlines its usefulness in research of this kind.

Details

The International Journal of Logistics Management, vol. 31 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJLM-04-2019-0101
ISSN: 0957-4093

Keywords

  • LSPs
  • Shippers
  • Buyers
  • Environmental alignment
  • Green logistics
  • Stakeholder theory
  • Case study analysis

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Article
Publication date: 21 August 2020

Measuring the gaps between shippers and logistics service providers on green logistics throughout the logistics purchasing process

Amer Jazairy and Robin von Haartman

The purpose of this study is to measure the gaps between the engagements of shippers (i.e. logistics buyers) and logistics service providers (LSPs) in different green…

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Abstract

Purpose

The purpose of this study is to measure the gaps between the engagements of shippers (i.e. logistics buyers) and logistics service providers (LSPs) in different green logistics practices (GLPs) throughout the key phases of the logistics purchasing process: request for proposal, negotiations, contracting and execution.

Design/methodology/approach

A large-scale survey of shippers and LSPs in Sweden was conducted. Respondents were 331 firms (169 shippers, 162 LSPs). Mean values of the actors' perceptions were analysed using independent- and paired sample t-tests.

Findings

While this study supports previous research indicating that LSPs engage more extensively in selling GLPs than shippers do in buying them, it shows that this conclusion does not uniformly apply to all GLPs nor all purchasing phases. Three patterns emerged for the gaps between the actors' buying-selling engagements throughout the purchasing process: (1) steady and wide gaps, (2) steady and narrow gaps and (3) emergent gaps. Distinct GLPs were associated with each pattern. It is also shown that the prioritisation of GLPs is fairly aligned between shippers and LSPs.

Research limitations/implications

This study contributes to the green logistics purchasing literature by systematically and simultaneously creating three types of distinction, between (1) shippers and LSPs, (2) different GLPs and (3) different logistics purchasing phases. Future studies could replicate the analysis in countries other than Sweden.

Practical implications

Managers of shipper/LSP firms learn tips to spot the GLPs that their partners prioritise, enabling them to modify their purchasing/marketing strategies accordingly.

Originality/value

The three types of distinction represent a novel approach in the green logistics purchasing literature.

Details

International Journal of Physical Distribution & Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJPDLM-08-2019-0237
ISSN: 0960-0035

Keywords

  • Environmental sustainability
  • Logistics buyer
  • LSP
  • Procurement
  • Third-party logistics
  • Transport
  • Sweden
  • Survey

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Book part
Publication date: 14 May 2013

Discrete Choice Analysis of Shippers’ Preferences

Moshe Ben-Akiva, Denis Bolduc and Jay Q. Park

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Abstract

Details

Freight Transport Modelling
Type: Book
DOI: https://doi.org/10.1108/9781781902868-006
ISBN: 978-1-78190-286-8

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