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1 – 10 of over 2000
Article
Publication date: 1 February 1993

Shane R. Premeaux, Roger D. Abshire, Charles R. Huston and Sonya Premeaux

Focusses on the identification of the significant differences inthe assessment of the importance of 35 carrier selection variables byboth carriers and shippers. The results…

Abstract

Focusses on the identification of the significant differences in the assessment of the importance of 35 carrier selection variables by both carriers and shippers. The results indicate that significant perceptual differences do exist for those surveyed, and it is quite possible that such differences also exist in the general population. Industrial marketing managers involved in satisfying shipper needs must gain an appreciation of actual shipper needs in order to develop service mixes which will satisfy those needs more thoroughly.

Details

Journal of Business & Industrial Marketing, vol. 8 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 1 August 1999

John L. Kent and R. Stephen Parker

Examines the difference in perceptions of 18 carrier selections factors between import shippers, export shippers, and international containership carriers. MANOVA was used to…

3033

Abstract

Examines the difference in perceptions of 18 carrier selections factors between import shippers, export shippers, and international containership carriers. MANOVA was used to determine differences between the three groups. Suggests that there are significant differences between import shippers and carriers; export shippers and carriers; and import shippers and export shippers. Significant differences between the import shipper and carrier groups were found on the loss and damage and equipment availability factors. Significant differences between the export shipper and carrier groups were found on the rate changes, service frequency, financial stability, service changes, and equipment availability factors. The only significant difference between the import shipper and export shipper groups was found on the door‐to‐door transportation rates factor.

Details

International Journal of Physical Distribution & Logistics Management, vol. 29 no. 6
Type: Research Article
ISSN: 0960-0035

Keywords

Abstract

Details

Recent Developments in Transport Modelling
Type: Book
ISBN: 978-0-08-045119-0

Article
Publication date: 7 November 2023

Martina Baglio, Claudia Colicchia, Alessandro Creazza and Fabrizio Dallari

An ever-increasing number of companies outsource logistics activities to third-party logistics (3PL) providers to beat the competition. From the buyer's (shippers') perspective…

Abstract

Purpose

An ever-increasing number of companies outsource logistics activities to third-party logistics (3PL) providers to beat the competition. From the buyer's (shippers') perspective, selecting the right 3PL provider is crucial, and from the 3PL provider's perspective, it is imperative to be attractive and to retain clients. To this aim, a potential lever can be physical assets, such as warehouses, which the literature has traditionally neglected. The objective is to benchmark the importance of warehouses for 3PL providers to attract/retain clients and for shippers to select the right 3PL provider.

Design/methodology/approach

The authors performed an empirical investigation through interviews on dyads (3PL providers/shippers) and utilized the Best-Worst Method (BWM) to rank the criteria used in the 3PL buying process and allow the warehouse's role to emerge.

Findings

Results show that the 3PL buying process consists of four phases and three evaluation steps. The selection criteria are classified into three groups: order qualifiers, order winners and retention factors. The warehouse has different levels of importance throughout the process. It appears that it can indirectly enhance the attractiveness and retention capability of 3PL providers through other selection criteria.

Originality/value

By combining the resource-based view and the customer value theory, this research extends the theory on logistics outsourcing by studying the phases of the 3PL buying process and scrutinizing the criteria used in different evaluation steps. The research adds a double perspective of analysis (3PL providers and shippers), which is missing in the literature, and focuses on the importance of warehouses.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Abstract

Details

Freight Transport Modelling
Type: Book
ISBN: 978-1-78190-286-8

Abstract

Details

Freight Transport Modelling
Type: Book
ISBN: 978-1-78190-286-8

Article
Publication date: 29 May 2023

Alessandro Creazza, Claudia Colicchia and Pietro Evangelista

The organization of services can affect the adoption of sustainable practices within the relationship between a buyer (e.g. a shipper) and a supplier (e.g. a logistics service…

Abstract

Purpose

The organization of services can affect the adoption of sustainable practices within the relationship between a buyer (e.g. a shipper) and a supplier (e.g. a logistics service provider–LSP). The purpose of this paper is to analyse, within this relationship, the mechanisms affecting collaboration between shippers and LSPs towards adopting green logistics practices to reduce the negative environmental effects of logistics processes. The authors take the perspective of small and medium enterprises (SMEs), which represent – although less investigated than large enterprises – a relevant field of investigation given their impact on the environmental sustainability of logistics processes.

Design/methodology/approach

The authors conducted a multiple case-study investigation on a set of dyads involving shippers and LSPs. The authors explored the antecedents shaping the approach to sustainability in logistics and, adopting the absorptive capacity (AC) theory, the learning and knowledge transfer processes leading to the adoption of green practices.

Findings

Collaboration between shippers and LSPs for better sustainability in logistics seems not to work when relationships are limited to simple annual (or pluriannual) contracts, and when shippers do not show ambition to improve the level of sustainability of their logistics processes (regardless of whether they show an interest in general sustainability matters). On the other hand, successful cases show higher commitment in the dyadic relationship with respect to improving logistics sustainability, good levels of communication and a more structured process of knowledge sharing, enabled by IT integration, shared performance monitoring, and creation of inter-organizational teams.

Originality/value

While most of the existing research focuses on the perspective of shippers or LSPs, this work is original since it explores collaborative mechanisms within a buyer-supplier relationship simultaneously taking the perspective of both parties, according to the lens of the AC. It identifies directions for improving collaboration within the shipper-LSP relationship in the context of SMEs to foster the adoption of collaborative green logistics practices to impact sustainability positively.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 8 September 2020

Nayara Louise Carvalho, Juliana Veiga Mendes, Erica Kushihara Akim, Ricardo Coser Mergulhão and José Geraldo Vidal Vieira

This article examines the extent of collaboration experienced by 191 Brazilian shippers, logistics service providers (LSPs) and carriers in their logistics operations in urban…

Abstract

Purpose

This article examines the extent of collaboration experienced by 191 Brazilian shippers, logistics service providers (LSPs) and carriers in their logistics operations in urban freight transport. This study investigates relationships over time, the type of service and the nuances associated with the frequency of meetings, frequency of technical visits and frequency of training.

Design/methodology/approach

The authors carried out a component analysis and, based on factor loadings, calculated indexes for use in non-linear canonical correlations to evaluate company-level differences in perceptions of the degree of collaboration and strength of relationship over time.

Findings

The results indicate that in the triad, LSPs are the strongest supporters of collaboration over time regardless of whether the logistics service is shared or dedicated; shippers demonstrate the weakest support for collaboration and prioritize relationships of one to three years in length. Carriers seek to develop short-term relationships and participate actively in meetings and technical visits because they strongly support strategic and interpersonal collaboration. Carriers also follow LSPs in terms of strategic and interpersonal collaboration and shared logistics services.

Originality/value

This article contributes to understanding the perceptions of interactions among specific logistics collaboration elements related to strategic, tactical and interpersonal relationships that the Brazilian companies face in their daily urban freight transport.

Details

The International Journal of Logistics Management, vol. 32 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 1 August 1992

Benjamin J. Allen, Michael R. Crum and Charles D. Braunschweig

Estimates the extent to which electronic data interchange (EDI) iscurrently used in the motor carrier industry and examines motor carrierEDI issues. The analysis is based on data…

Abstract

Estimates the extent to which electronic data interchange (EDI) is currently used in the motor carrier industry and examines motor carrier EDI issues. The analysis is based on data collected from a survey of 266 Class I and II motor carriers. The major findings include: the use of EDI industry‐wide is fairly significant in terms of freight revenues coming from EDI shippers; smaller motor carriers lag behind in the use of EDI; the motor carrier decision to implement EDI appears to be customer‐service – or marketing‐driven; and EDI use by motor carriers is evolving towards standardization. Suggests that further research is needed to gain a better understanding of the degree to which the trucking industry is sharing in the benefits of EDI use and the role which the smaller carrier will have in the growth of EDI use.

Details

International Journal of Physical Distribution & Logistics Management, vol. 22 no. 8
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 8 May 2017

Vendela Santén

Increasing load factor is crucial for transport efficiency and may benefit shippers because of its potential to reduce both environmental impact and transportation costs. The…

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Abstract

Purpose

Increasing load factor is crucial for transport efficiency and may benefit shippers because of its potential to reduce both environmental impact and transportation costs. The purpose of this paper is to explore how shippers can increase load factor in their road transport by identifying opportunities for logistics action and influences on load factor performance measures created by such opportunities.

Design/methodology/approach

A case study is performed of the outgoing goods flow from the central warehouse of a large retailer in Sweden. Data are collected from interviews with the shipper and its contracted freight forwarder, as well as from archival sources and visual observations, and applied to produce a framework.

Findings

Logistics actions that can increase load factor are identified and categorised according to packaging efficiency, loading efficiency and booking efficiency, all of which are linked to logistics variables and specific performance measures in the framework. Visual observations of volumetric load factor in vehicles indicate room for improvement via, for example, making lead times more flexible.

Practical implications

The framework’s principles can be used to support shippers in finding opportunities to increase load factor.

Originality/value

The framework clarifies the concept of load factor as a whole by explaining each logistics action’s contribution to increasing load factor, as well as the actions’ combined effect in the context of a shipper and its purchased transport share.

Details

The International Journal of Logistics Management, vol. 28 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

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