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Article
Publication date: 1 June 2010

Shihao Zhou, Felix Siu and Minhong Wang

The aim of this study is to explore the role of social tie content in the interpersonal knowledge transfer process and to test the effects of different social ties, i.e

Abstract

Purpose

The aim of this study is to explore the role of social tie content in the interpersonal knowledge transfer process and to test the effects of different social ties, i.e. distinguishing instrumental tie and expressive tie, on knowledge transfer, using cognition‐ and affect‐based trust as the mediators.

Design/methodology/approach

A theoretical model was tested through a survey carried out on 152 MBA students of a university in east China, and structural equation modelling (SEM) was employed for data analysis.

Findings

This research proved that both instrumental and expressive ties will facilitate trust and knowledge transfer. Cognition‐based trust is not essential when low‐tacit, general knowledge is transferred, and the effect of the expressive tie becomes negative when trust is controlled. When transferring general knowledge the instrumental tie is more efficient. However, contrary to the hypothesis, it is found that the effect of the expressive tie is not significantly larger than that of the instrumental tie during the tacit knowledge transfer process.

Research limitations/implications

Besides tacitness, future research may consider involving more dimensions of knowledge into the theoretical model. Longitudinal and cross‐national studies are also needed.

Practical implications

The paper suggests that managers can enhance knowledge transfer among co‐workers by enhancing their instrumental and expressive ties. However, overuse of the expressive tie is risky. The importance of trust construction in organizations is also underscored.

Originality/value

The study reminds scholars to pay attention to the role of tie content in knowledge transfer. The findings also help managers to know how to increase knowledge transfer through promoting intra‐organizational networking.

Details

Journal of Knowledge Management, vol. 14 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 29 January 2021

Honggui Di, Shihao Huang, Longlong Fu and Binglong Wang

The paper aims to predict longitudinal deformation of a tunnel caused by grouting under the tunnel bottom in advance according to the grouting parameters, which can ensure…

Abstract

Purpose

The paper aims to predict longitudinal deformation of a tunnel caused by grouting under the tunnel bottom in advance according to the grouting parameters, which can ensure the safety of the tunnel structure during the grouting process and also help to design the grouting parameters.

Design/methodology/approach

The paper adopted the analytical approach for calculating the longitudinal deformation of a shield tunnel caused by grouting under a tunnel, including usage of the Mindlin’s solution, the minimum potential energy principle and case validation.

Findings

The paper provides a variational method for calculating the longitudinal deformation of a shield tunnel in soft soil caused by grouting under the tunnel, which has high computational efficiency and accuracy.

Originality/value

This paper fulfils an identified need to study how the longitudinal deformation of a shield tunnel in soft soil caused by grouting under the tunnel can be calculated.

Details

Engineering Computations, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0264-4401

Keywords

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Article
Publication date: 1 September 2017

Kanhua Yu, Jian Gong, Yan Jing, Shuqian Liu and Shihao Liang

Many cities of various types are distributed in the large area of mountainous regions in China. In these cities, there are acute contradictions between man and earth…

Abstract

Many cities of various types are distributed in the large area of mountainous regions in China. In these cities, there are acute contradictions between man and earth. Considering that the space growth mode of mountainous cities is widely different from that of flatland cities, the fractal method was adopted in the research aimed at demarcating the urban growth boundary of mountainous cities. The fractal features of the investigated mountainous cities in space were figured out via inference from their function, dimension, region, grade, and environment, and the fractal mode and conceptual framework of urban growth boundary of Qin-Ba mountainous region were constructed according to some concepts and methods such as fractal dimension, fractal network, and fractal order. In the research, the traditional urban growth boundary form-was decomposed into scattered points (point form), paths (linear form), and patches (plane form) to form the fractal theory units for the research of urban growth boundary, and the leading idea, procedure, and control method for “fractal demarcation of urban growth boundary” were established to provide strategies for demarcation of urban space growth boundary of Qin-Ba mountainous region.

Details

Open House International, vol. 42 no. 3
Type: Research Article
ISSN: 0168-2601

Keywords

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Article
Publication date: 21 January 2021

Shihao Li, Yanghong Hu, Lan Xu and Guoqun Fu

This paper aims to explore how different service relationships (mentoring relationship versus partnering relationship) in service co-production affect service outcomes…

Abstract

Purpose

This paper aims to explore how different service relationships (mentoring relationship versus partnering relationship) in service co-production affect service outcomes. Specifically, it aims to explore whether the effects of service relationships on customers’ intention to purchase the service are contingent upon service appeals’ regulatory focus (promotion versus prevention focus) and when the regulatory fit effects exist.

Design/methodology/approach

Three experimental studies were conducted to test hypotheses. ANOVA and bootstrapping were used to analyze the data.

Findings

The findings of the three experiments provide convergent evidence for the hypotheses. Specifically, when customers view service employees as mentors (versus partners) in service co-production, promotion-focused (versus prevention focused) service appeals effectively enhance customers’ intention to purchase the service because customers experience a regulatory fit. Moreover, the regulatory fit effects are strengthened or attenuated according to customers’ subjective social status.

Practical implications

Service firms should adopt promotion-focused (versus prevention-focused) service appeals if employees and customers are having mentoring (versus partnering) relationships, especially when customers have higher (lower) social status.

Originality/value

To better manage service co-production, this paper investigates beneficial outcomes of mentoring and partnering relationships from a regulatory fit perspective. It highlights the importance of compatibility between service relationship and service appeals’ regulatory focus and demonstrates a novel regulatory fit effect. It also uncovers engagement as the underlying mechanism for the regulatory-fit effect and identifies social class as a boundary condition.

Details

Journal of Services Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0887-6045

Keywords

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Article
Publication date: 20 May 2020

Shihao Li, Hongxia Zhang, Xuefang Wang and Guoqun Fu

This article investigated the relationship between loneliness and anthropomorphic products.

Abstract

Purpose

This article investigated the relationship between loneliness and anthropomorphic products.

Design/methodology/approach

The authors conducted three studies to examine their hypotheses.

Findings

The authors confirmed that highly lonely people would like to seek for social relationship. What's more, they may try to compensate by creating a sense of connection with nonhuman products so they will prefer anthropomorphic products. Further, the authors demonstrated that information framework can moderate this effect. Highly lonely consumers would increase their preference to anthropomorphic product under promotion-focus information, whereas they would decrease their preference to anthropomorphic product under prevention-focus information. These effects do not exist in lowly lonely consumers. At the same time, the authors demonstrate that the effect is mediated by perceived social connection.

Originality/value

This article contributes to loneliness literature in the consumer behavior field and proves the moderation effect of the information framework, which can deepen our understanding of the relationship between loneliness and anthropomorphic products.

Details

Journal of Contemporary Marketing Science, vol. 3 no. 1
Type: Research Article
ISSN: 2516-7480

Keywords

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