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Open Access
Article
Publication date: 19 November 2019

Shen-cheng Wang, Kin-sun Chan and Ke-qing Han

Aiding employment is an important poverty reduction strategy in many countries’ social welfare systems, as this strategy can help empower the recipients with a better…

4921

Abstract

Purpose

Aiding employment is an important poverty reduction strategy in many countries’ social welfare systems, as this strategy can help empower the recipients with a better living standard, development and social inclusion. The purpose of this paper is to identify the most significant individual and systematic variables for the employment status of low-income groups in urban China.

Design/methodology/approach

The data of this study are drawn from “Social Policy Support System for Poverty-stricken Families in Urban and Rural China 2015” report. The Ministry of Civil Affairs of the People’s Republic of China appointed and funded the Institute of Social Science Survey (ISSS) at Peking University to deliver the related project and organize a research team to write the report. Multiple binary logistic regression analysis is adopted to identify both individual and systematic factors that affect the employment status among low-income groups in urban China.

Findings

According to the results of the binary logistic regression model, individual factors, including: gender; householder status; education; and self-rated health status, play a significant role in determining the employment status of low-income groups in urban China. Clearly, the impacts of individual factors are more influential to marginal families than to families entitled to receive Basic Living Allowance. In contrast, compared with marginal families, systematic factors are more influential to families entitled to receive Basic Living Allowance.

Originality/value

This study highlights the importance of precise poverty reduction strategy and the issue of “welfare dependence” among low-income groups in urban China. Policy recommendations derived from the findings are hence given, including: the promotion of family-friendly policies; the introduction of a smart healthcare system; the establishment of a Basic Living Allowance adjustment mechanism; and the provision of related social services.

Details

Public Administration and Policy, vol. 22 no. 2
Type: Research Article
ISSN: 1727-2645

Keywords

Article
Publication date: 19 July 2022

Yung-Cheng Shen, Heng-Yu Lin, Cindy Yunhsin Chou, Po Han Wu and Wei-Hao Yang

This study investigates the role of source familiarity in moderating the effect of service adaptive behavior (SAB) on customer satisfaction. Applying the…

Abstract

Purpose

This study investigates the role of source familiarity in moderating the effect of service adaptive behavior (SAB) on customer satisfaction. Applying the accessibility–diagnosticity framework and situated cognition theory as the theoretical basis, this research hypothesizes that when customers are familiar with the source that provides the service (i.e. brand familiarity for Study 1 and personal familiarity for Study 2), customer satisfaction responses to SAB would be more moderate than when customers are not familiar with the source. Two studies were conducted to test the hypotheses.

Design/methodology/approach

Two experiments manipulating SAB and the brand name familiarity (Study 1) and personal familiarity with the service staff (Study 2) as the source familiarity were conducted. Customer satisfaction as a function of source familiarity was measured to test the hypothesis that source familiarity moderates the relationship between SAB and customer satisfaction.

Findings

Compared to unfamiliar sources, familiar sources generated a more moderate response in customer satisfaction as a function of SAB. High familiarity with the brand and service staff induced top-down, memory-based processing that overrides external stimuli as the basis of satisfaction judgment; bottom-up, stimulus-based processing relying on SAB for judgment kicked in only when the source familiarity is low.

Practical implications

From a practical point of view, this study indicates the importance of SAB, especially for brands with low awareness, and alludes to the comparative importance of relationship building in service delivery processes.

Originality/value

This study contributes to the literature by validating the role of contextual factors in influencing the impact of SAB on customer satisfaction.

Details

Journal of Service Theory and Practice, vol. 32 no. 5
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 8 October 2020

Chien-Yi Huang, Li-Cheng Shen, Ting-Hsuan Wu and Christopher Greene

This paper aims to discuss the key factors affecting the quality characteristics, such as the number of solder balls, the spread distance of residual underfill and the…

107

Abstract

Purpose

This paper aims to discuss the key factors affecting the quality characteristics, such as the number of solder balls, the spread distance of residual underfill and the completion time of the underfilling.

Design/methodology/approach

The Taguchi method is applied to configure the orthogonal table and schedule and execute the experiment. In addition, principal components analysis is used to obtain the points. Then, based on gray relational analysis and the technique for order preference by similarity to ideal solution, the closeness between each quality characteristic and the ideal solution is adopted as the basis for evaluating the quality characteristics.

Findings

The optimal parameter combination is proposed, which includes 4 dispensing (11 mg/dispensing), a “half flow” interval state, 80°C preheating module PCB board and an L-shaped dispensing path and verification testing is performed.

Originality/value

For vehicles and handheld electronic products, solder joints that connect electronic components to printed circuit boards may be cracked due to collision, vibration or falling. Consequently, solder balls are closely surrounded and protected by the underfill to improve joint strength and resist external force factors, such as collision and vibration. This paper addresses the defects caused during the second reflow process of a vehicle electronic communication module after the underfilling process.

Article
Publication date: 30 April 2021

Yung-Cheng Shen, Crystal T. Lee, Ling-Yen Pan and Chung-Yuan Lee

Dealing with online rumors or fake information on social media is growing in importance. Most academic research on online rumors has approached the issue from a…

Abstract

Purpose

Dealing with online rumors or fake information on social media is growing in importance. Most academic research on online rumors has approached the issue from a quantitative modeling perspective. Less attention has been paid to the psychological mechanisms accounting for online rumor transmission behavior on the individual level. Drawing from the theory of stimulus–organism–response, this study aims to explore the nature of online rumors and investigate how the informational characteristics of online rumors are processed through the mediation of psychological variables to promote online rumor forwarding.

Design/methodology/approach

An experimental approach to this issue was taken; the researchers investigated how the informational characteristics of online rumors and the psychological mediators promote online rumor transmission.

Findings

Four information characteristics (sense-making, funniness, dreadfulness and personal relevance) and three psychological motivators (fact-finding, relationship enhancement and self-enhancement) promote online rumor-forwarding behavior.

Originality/value

Because any online rumor transmitted on social media can go viral, companies may eventually encounter social media-driven crises. Thus, understanding what drives rumor-forwarding behavior can help marketers mitigate and counter online rumors.

Details

Online Information Review, vol. 45 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 13 March 2017

Yen-Chun Chen, Yung-Cheng Shen, Crystal Tzu-Ying Lee and Fu-Kai Yu

The purpose of this paper is to develop and validate a multidimensional hierarchical scale for measuring “e-service quality variation.”

1744

Abstract

Purpose

The purpose of this paper is to develop and validate a multidimensional hierarchical scale for measuring “e-service quality variation.”

Design/methodology/approach

Based on the psychometric scale-development approach, qualitative and quantitative methods were employed to develop the e-SERVAR scale. A multidimensional hierarchical factor structure of e-SERVAR is proposed, along with a set of preliminary items derived from literature and the qualitative study. Furthermore, the Yahoo website in Taiwan was chosen to be the target e-service website for data collection to develop the e-SERVAR scale. A series of statistical methods (i.e. item-to-total correlations, exploratory factor analyses, CFAs and structural equation modeling) were adopted to verify construct reliability and validity as well as nomological validity of the scale.

Findings

A 41-item e-SERVAR scale based on the structure of a hierarchical factor model was developed that contains three primary dimensions (i.e. information, system and fulfillment) and nine subdimensions (information accuracy, information quantity, information timeliness, information usefulness, system reliability, system security, merchandise quality, merchandise delivery timeliness and merchandise security).

Practical implications

The results of this study help managers identify sources of quality variability and design efficacious strategies to reduce such variability in order to improve the overall e-service quality.

Originality/value

Prior research of e-service quality has paid less attention to the role of e-service quality variability. Discussion of e-service quality variability was mainly conceptual in nature. This research presents the e-SERVAR scale as a measurement tool that provides a new avenue for researchers to study how to improve e-service quality by measuring service variability.

Details

Journal of Service Theory and Practice, vol. 27 no. 2
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 9 November 2018

Shen Cheng, Zhihao Zheng and Shida Henneberry

The relationship between farm size and land productivity is a hotly debated issue in the study of agricultural economics and development economics. The purpose of this…

Abstract

Purpose

The relationship between farm size and land productivity is a hotly debated issue in the study of agricultural economics and development economics. The purpose of this paper is to explore the causes leading to the inverse productivity relationship by examining the relationship between farm size and factor inputs.

Design/methodology/approach

With a large panel data set of farm households in China during 2010–2011, this study uses the factor demand models to examine the relationship between farm size and per-mu labor and non-labor inputs while employing a stochastic frontier production function in determining the difference of labor efforts in farming operation across farm sizes. Moreover, the models for value-added margins and profits are used to further determine producer behavior of small-size farms.

Findings

Results of this study show that, as compared to larger farms, smaller farms not only utilize more labor and non-labor inputs per mu, but also benefit from a higher labor effort. Moreover, smaller farms concentrate more on grain output and cash costs while focusing less on the family labor input costs in an effort to maximize value-added margins rather than profits. The higher yields on smaller farms are thus a result of the utilization of a relatively higher level of labor and non-labor inputs along with skilled-oriented precision farming technology. The inverse productivity relationship is explained by the behavior of small-size producers with employment constraints, leading to smaller farms generating a higher yield than larger farms.

Originality/value

While Sen (1966), Feder (1985), Eswaran and Kotwal (1986) and others have theoretically derived the causal relationship between the incomplete factor markets, especially incomplete labor markets, and the inverse productivity, empirical studies to test the causal relationships are limited. In particular, a solid foundation based on an empirical analysis is lacking when it comes to explaining the inverse productivity in China. Results of this study are expected to have significant policy implications in terms of the understanding of small-size producer behavior and the associated mechanism underlying the inverse relationship between farm size and land productivity.

Details

China Agricultural Economic Review, vol. 11 no. 2
Type: Research Article
ISSN: 1756-137X

Keywords

Article
Publication date: 17 May 2021

Feisen Wang, Sifei Ai, Qian Wang, Yinfen Cheng, Haiqi Huang, Chuang Cai, Di Xie, Hui Chen and Wei Hu

The purpose of this paper is to promote the corrosion resistance of the 5083-111H aluminum alloy by laser cleaning.

Abstract

Purpose

The purpose of this paper is to promote the corrosion resistance of the 5083-111H aluminum alloy by laser cleaning.

Design/methodology/approach

Laser with 2 ns pulse width was adopted in this project and the corrosion resistance of cleaned samples was tested by copper-accelerated salt spray (CASS). The surface morphology, elemental composition and distribution were then characterized by SEM. Moreover, surface morphology, elemental composition and distribution were also tested.

Findings

Results suggested a higher corrosion resistance was successfully obtained by laser cleaning. Compared with samples cleaned by 2000 grit sandpaper, mechanical cleaning resulted in a 53% larger height difference between the peak and valley. The content of the oxygen is 8.85% on the surface cleaned mechanically and the distribution is dependent on the distribution of aluminum whereas that of the laser cleaning sample is 24.41% and the distribution existed even in the Al-poor area.

Originality/value

In this project, the 2-ns laser cleaning was proved to have the capability to remove the oxide layer on the aluminum alloy surface while retaining an excellent corrosion resistance and smooth surface. Meanwhile, a thorough elemental distribution and smaller grain size lead to a smaller difference in elemental concentration. This retards the diffusion of oxygen into the substrate and hence increases the corrosion resistance of the surface.

Details

Anti-Corrosion Methods and Materials, vol. 68 no. 3
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 8 August 2016

Cheng-Che Shen, Ya-Han Hu, Wei-Chao Lin, Chih-Fong Tsai and Shih-Wen Ke

The purpose of this paper is to focus on examining the research impact of papers written with and without funding. Specifically, the citation analysis method is used to…

Abstract

Purpose

The purpose of this paper is to focus on examining the research impact of papers written with and without funding. Specifically, the citation analysis method is used to compare the general and funded papers published in two leading international conferences, which are ACM SIGIR and ACM SIGKDD.

Design/methodology/approach

The authors investigate the number of general and funded papers to see whether the number of funded papers is larger than the number of general papers. In addition, the total citations and the number of highly cited papers with and without funding are also compared.

Findings

The analysis results of ACM SIGIR papers show that in most cases the number of funded papers is larger than the number of general papers. Moreover, the total captions, the average number of citations per paper, and the number of highly cited papers all reveal the superiority of funded papers over general papers. However, the findings are somewhat different for the ACM SIGKDD papers. This may be because ACM SIGIR began much earlier than ACM SIGKDD, which relates to the maturity of the research problems addressed in these two conferences.

Originality/value

The value of this paper is the first attempt at examining the research impact of general and funded research papers by the citation analysis method. The research impact of other research areas can be further investigated by other analysis methods.

Details

Online Information Review, vol. 40 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 11 October 2021

Bo Tian, Zizhao Wang, Chunhao Li and Jiaxin Fu

According to relational contract theory, relational governance has potential to improve public-private partnership (PPP) infrastructure project sustainability. The main…

Abstract

Purpose

According to relational contract theory, relational governance has potential to improve public-private partnership (PPP) infrastructure project sustainability. The main purpose of this research is to investigate the association between relational governance and the sustainability of PPP infrastructure projects. Further, this study examines the mediating effect of managerial innovation and the moderating role of public involvement.

Design/methodology/approach

Research data were collected from 158 valid questionnaires completed by Chinese PPP professionals. Structural equation modeling (SEM) was then employed to test five hypotheses.

Findings

Results indicate a positive correlation between relational governance and PPP infrastructure project sustainability. This linkage is regulated by public involvement. In addition, managerial innovation plays a mediating role between relational governance and the sustainability of PPP infrastructure projects.

Originality/value

This study verifies the relationship between relational governance and PPP infrastructure project sustainability, as well as intermediary and regulatory factors, providing a new approach to achieving sustainability in PPP infrastructure projects.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Book part
Publication date: 6 December 2017

Osikhuemhe O. Okwilagwe

Public–Private Partnerships (PPPs) continue to gain increased attention from the Nigerian government. However, since PPP adoption in the country not all have attained…

Abstract

Public–Private Partnerships (PPPs) continue to gain increased attention from the Nigerian government. However, since PPP adoption in the country not all have attained expected outcomes. The purpose of this chapter is to explore PPP implementation practices and implications on contractual expectations of partner organizations. A qualitative approach using data collected from 23 semi-structured interviews with key stakeholders involved in a Road Partnership and in a Transport Partnership in Nigeria was employed. Documentary evidence was also collected. The institutional nature of the PPP environment; bureaucratic practices in government institutions; disruptive actions of external actors and ineffective mitigation of project risks were main challenges faced in the implementation of the Road and Transport Partnerships. This study is based on the opinions and experiences of key stakeholders on PPP implementation practices in Nigeria, and this is most appropriate to elicit data richness. Partner organizations involved in infrastructure PPPs have the obligation to ensure that they are effectively implemented. If partnerships are poorly implemented, there is no reason to expect that the partnership objectives will be achieved, and this is likely to have a negative impact on the collaborative nature of partnership working in fulfilling the contractual obligations. This study is imperative to provide an understanding of challenges inherent in achieving partnership implementation goals in a developing economy. Findings will inform practices within the PPP policy area in the Nigerian context.

Details

The Emerald Handbook of Public–Private Partnerships in Developing and Emerging Economies
Type: Book
ISBN: 978-1-78714-494-1

Keywords

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