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A family of three pays a premium to upgrade to Concierge Class cabins for a cruise vacation. After setting sail, they decide to add a shore excursion (sight-seeing option) to their vacation package. Upon making their way to the Concierge Desk, they are told that excursions are an “add-on” service provided by a third party company. The family felt that the butler service provided for Concierge Class passengers had overlooked sharing this information. The misunderstanding results in dissatisfaction with the premium Concierge services as well as the whole vacation experience. What should the cruise line company do?

Composite slabs are gaining wide acceptance in many countries as they lend themselves to faster, lighter and more economic in construction buildings. The strength of composite slabs system relies on the bonding action between the concrete and the steel deck, the shear connections and the cross-sectional resistance of steel beam. However, structural behaviour of composite slab is a complex phenomenon and therefore experimental study is often conducted to establish the actual strength of the structure under ultimate load capacity. The main objective of this study is to determine the structural behaviour of composite slab system until ultimate limit state. Total of two specimens are examined in order to obtain failure mechanism of the composite structure under full load capacity. A new design approach of composite slab for roofing system are proposed in this study to construct a composite slab system that can float in the water but not wash away by flood. The lightweight materials in this composite construction are cold-formed steel and foam concrete. The system focuses on the concept of Industrialised building system (IBS) to reduce the cost and construction time.

This chapter overviews the articulation of inquiry in the three International Baccalaureate (IB) levels, Primary Years (ages 3–12), Middle Years (11–16), and the Diploma Program (16–18) that is widely accepted by universities for matriculation. It reviews inquiry-based instruction in the publicly available IB research literature. The IB advocates inquiry as its pedagogical approach. We identified empirical classroom research involving IB teachers or students from four databases; 35 reports matched inclusion criteria and 31 of these had appeared in gifted-education journals. The IB’s inquiry philosophy, interdisciplinary emphasis, and specific elements in the Diploma Program such as the Theory of Knowledge course, a program entitled Creativity, Action, and Service, and the Extended Essay, comprise qualities that should inform higher education. There has been disproportionate attention to the planning part of inquiry (e.g., generating worthy questions and deciding how to answer them) versus enactment or reflection; this leaves room for other research input about enacting inquiry in university instruction that creates a cycle of creative engagement. Successful IB experiences, through some of the IB pedagogy and content, raised learners’ expectations about their higher education learning experiences. However, as one moves from the Primary Years through to the Diploma Program, students report increasing “teaching to the test” and content-coverage that constrain inquiry opportunities students value. The importance of providing detailed, supportive, step-by-step introductions to inquiry, and attending to the social and emotional correlates of the substantive learning, were highlighted.

Awareness of gender perspectives in the maritime sector has been growing in recent years. The International Maritime Organization (IMO) adopted the World Maritime Day 2019 theme of ‘empowering women in the maritime community’, inspiring maritime stakeholders to respond to this global initiative. The maritime sector has been traditionally characterised as male-dominated and women represented only 1.28 per cent of the total seafaring population in 2021. The majority of women seafarers work in catering and hotel sections on cruise ships and ferries, where women are stereotypically considered to be more suited than working in technical and operational sections on board ships. Despite the political and legal will to promote women in the maritime sector, this figure has not changed over the last 30 years. This chapter provides an overview of gender ratios in various maritime jobs which are based at sea, in ports, and on shore. The chapter also offers an account of how various barriers impede the attraction, recruitment and retention, and leadership of women in the maritime sector. Women working in the maritime sector may face sexual harassment and discrimination at training as well as in the workplace. Some shipping companies are hesitant to employ women as they perceive women as risk factors in a man’s world. In addition to cultural and legal barriers, there are structural barriers that de-value women as human capital through unequal investment and training opportunities. The chapter discusses the future of the maritime sector, in relation to automation, smart and green shipping, digitalisation and energy efficiency, and the challenges and opportunities this presents for women. Furthermore, the COVID-19 pandemic has significantly affected the sector and its workers. In order to build a transformative and resilient maritime industry, gender equality is the key to driving success in this transition and it is necessary to mainstream gender in every step of designing and implementing new processes for the future maritime sector.

This chapter examines why U.S. offshore wind farms do not exist and identifies sites most suitable for development based on European offshore wind farms. A survey of current literature indicates that U.S. development is stalled due to a lack of government and financial support. The literature identifies common attributes associated with the successful deployment of European offshore farms and provides a basis for a multi-criteria decision analysis of potential U.S offshore wind farm sites. A review of European wind farms indicates that a small, 10–50 MW farm located in shallow waters of less than 20 m might be more successful than previous U.S. development efforts. The review also identifies common European attributes deemed critical for success. These attributes are modified, taking into account unique U.S. factors, and a set of nine critical attributes are derived for use in a multi-criteria decision analysis model of suitable U.S. locations. The nine critical attributes (wind quality, water depth, shore distance, state support, public support, industrial support, population density, weather, and energy costs), along with associated utility function values, are applied to 23 past and current proposed U.S. sites. The model identified three sites, in Galveston Island, TX, Port Isabel, TX, and Block Island, RI, as being most favorable for a small wind farm.

Policing in much of the developing world has always been, in many respects, both dominated by the nonstate and pluralised. Yet, plurality and the nonstate are predominantly conceptualised, by scholars and practitioners alike, as problematic, noninclusive and/or undemocratic. Yet the reality is far more complex than this. In this chapter, we turn the tables on conventional wisdom by looking to the positive features of plural or polycentric forms of security governance by asking how these features might be utilised to provide for more inclusive forms of security governance in the Global South. Drawing on empirical research in South Africa on plural policing arrangements, this chapter considers how Sustainable Development Goal 16 which seeks to ‘promote peaceful and inclusive societies’ might be realised within plural governance systems. This chapter seeks to demonstrate that certain conditions need to be in place for plural or polycentric systems of security governance to coprovide effective and inclusive security for the collective good and, furthermore, that the positive features of the nonstate can be harnessed to give effect to the SDGs.

A great deal of uncertainty accompanies predictions of the potential effects of global climate change on the coastal hazards associated with severe storms. One way to obviate the effects of this uncertainty on the design of policies is to understand the manner in which populations are currently vulnerable to these types of hazards. In this chapter, we develop a method for constructing a relative composite measure of vulnerability using data envelopment analysis (DEA). Through the application of this index, and one constructed using a weighted average, to four costal towns along Boston's North Shore, we demonstrate their potential usefulness to policy formulation and implementation. The DEA composite index is shown to complement the information provided by the weighted average and helps overcome some of its shortcomings such as assigning importance weights and masking of the influence of one or a subset of vulnerability attributes. Acknowledging the spatial implications of floodplain protection and mitigation efforts, the indices are constructed and analyzed at a number of different geographic scales.

The current book chapter seeks to respond to the existing literature on early career researchers, using an autoethnographic approach to further unravel the crossroads of identity formation, research politics, and successful promotion through the eyes of early career researchers. Combining autobiography and ethnography, we systematically analyze our own experiences to make sense of wider social and political practices. Ellis, Adams, and Bochner (2010) remind us that autoethnography is not to be dismissed as a form of self-therapy but is to be presented in a rigorous manner as other research forms by carefully justifying the data sources and techniques, analyzing the data and crafting the findings. Our sources were both found texts (e.g., university policies) and created texts (our journal entries and personal communications). Using analytic techniques such as highlighting critical incidents or epiphanies, we structured coherent narratives to illuminate the complexity and uncertainty of the lives of early career academics. This chapter’s focus on early career researcher experiences makes poignant commentary on neoliberalism’s impact on and within higher education. The chapter concludes with the authors’ reflections on the dilemmas of academic and research choices made within the limitations of institutional structures, processes, and systems that shape career trajectories.