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Article
Publication date: 30 January 2024

Luke Fletcher, Shaun Pichler and Lakshmi Chandrasekaran

Based on authentic leadership (AL) theory and research on lesbian, gay, bisexual and transgender (LGBT) workplace experiences, this study proposes that AL explains variance beyond…

Abstract

Purpose

Based on authentic leadership (AL) theory and research on lesbian, gay, bisexual and transgender (LGBT) workplace experiences, this study proposes that AL explains variance beyond transformational leadership (TL) in attitudinal outcomes for LGBT managers compared to non-LGBT managers. It is further predicted that core self-evaluations (CSEs) bound relationships between AL, LGBT status and outcomes.

Design/methodology/approach

A time-lagged survey of 193 LGBT and 218 non-LGBT (i.e. heterosexual and cisgender) managers was conducted. The first survey assessed respondents' evaluations of their leadership behavior and CSEs whereas the second survey, conducted one month later, assessed role engagement and career satisfaction.

Findings

Regression and moderation analyses revealed support for the hypotheses. AL seems especially relevant for LGBT leaders, particularly at low levels of CSEs.

Practical implications

Leadership development programmes emphasizing AL could be particularly beneficial for LGBT managers, especially those low in CSEs. Harnessing a leader’s sense of identity could help those who have been marginalized.

Originality/value

The current study proposes, explains and demonstrates that relationships between AL and leader outcomes will likely be different between managers with and without stigmatized identities, in this case those who are (not) LGBT.

Details

Journal of Managerial Psychology, vol. 39 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 18 September 2017

Shaun Pichler and Oscar Holmes IV

The purpose of this paper is to investigate whether sexual minority candidates are viewed as less likely to fit-in in their work environments than heterosexual candidates and…

Abstract

Purpose

The purpose of this paper is to investigate whether sexual minority candidates are viewed as less likely to fit-in in their work environments than heterosexual candidates and, hence, to their being evaluated as less promotable.

Design/methodology/approach

Consistent with previous research, the authors used a hiring scenario where evaluators saw one of four different resumes, which varied based on candidate sexual orientation and gender, yet were equal on all factors, including candidate qualifications. The research included a pre-test and manipulation check to ensure the validity of the authors’ research design.

Findings

As the authors expected based on stigma theory, gay and lesbian candidates were more likely to be perceived as unable to fit-in than heterosexual candidates. Perceptions of a lack of fitting-in were negatively related to promotability ratings, as were beliefs about the controllability of sexual orientation. However, counter to the authors’ expectations, gay and lesbian candidates were rated more promotable than heterosexual candidates. This presents a more nuanced picture of sexual orientation discrimination than has been offered heretofore.

Originality/value

Previous research has suggested that gay men and lesbians may be trapped in “gay ghettos,” yet there is little if any research on evaluations of sexual minority candidates in employment decisions beyond hiring. The present study extends research on sexual orientation discrimination by investigating whether decision makers are biased against gay and lesbian candidates in promotion decisions, and the factors that are related to promotability ratings.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 36 no. 7
Type: Research Article
ISSN: 2040-7149

Keywords

Content available
Article
Publication date: 13 March 2017

Shaun Pichler

1141

Abstract

Details

Equality, Diversity and Inclusion: An International Journal, vol. 36 no. 2
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 13 February 2017

Shaun Pichler, Enrica Ruggs and Raymond Trau

The purpose of this paper is to develop a cross-level conceptual model of organizational- and individual-level outcomes of lesbian, gay, bisexual, and transgender…

3299

Abstract

Purpose

The purpose of this paper is to develop a cross-level conceptual model of organizational- and individual-level outcomes of lesbian, gay, bisexual, and transgender (LGBT)-supportive policies for all workers regardless of their sexual orientation.

Design/methodology/approach

This is a conceptual paper based on an integration of propositions from perceived organizational support and organizational justice theories.

Findings

The model suggests that LGBT-supportive policies should be related to perceptions of organizational support directly and indirectly through diversity climate and perceptions of distributive, procedural, and interactional justice.

Practical implications

The model implies that employees should feel more supported and more fairly treated among firms with LGBT-supportive policies and practices, and that these feelings will be reciprocated.

Originality/value

This is the first paper to develop propositions about the outcomes of LGBT-supportive policies for all workers, and advances the literature by developing a multi-level model of outcomes of these policies.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 36 no. 1
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 15 January 2019

Shaun Pichler, Beth Livingston, Andrew Yu, Arup Varma, Pawan Budhwar and Arti Shukla

The diversity literature has yet to investigate relationships between diversity and leader–member exchanges (LMX) at multiple levels of analysis. The purpose of this paper is to…

Abstract

Purpose

The diversity literature has yet to investigate relationships between diversity and leader–member exchanges (LMX) at multiple levels of analysis. The purpose of this paper is to test a multilevel model of nationality diversity and LMX. In doing so, the authors investigate the role of surface- and deep-level diversity as related to leader–member exchange differentiation (LMXD) and relative LMX (RLMX), and hence to subordinate job performance.

Design/methodology/approach

The authors test a multilevel model of diversity and LMX using multisource survey data from subordinates nesting within supervisors. The authors do so in a context where diversity in nationality is pervasive and plays a key role in LMXs, i.e., a multinational organization in Dubai. The authors tested the cross-level moderated model using MPlus.

Findings

The results suggest surface-level similarity is more important to RLMX than deep-level similarity. The relationship between surface-level similarity and RLMX is moderated by workgroup nationality diversity. When workgroups are more diverse, there is a positive relationship between dyadic nationality similarity and RLMX; when workgroups are less diverse, similarity in nationality matters less. Moreover, LMXD at the workgroup level moderates the relationship between RLMX and performance at the individual level.

Originality/value

This study is one of very few to examine both diversity and LMX at multiple levels of analysis. This is the first study to test the workgroup diversity as a cross-level moderator of the relationship between deep-level similarity and LMX. The results challenge the prevailing notion that that deep-level similarity is more strongly related to LMX than surface-level diversity.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 38 no. 1
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 1 July 2014

Jesse S. Michel, Shaun Pichler and Kerry Newness

Despite the abundance of dispositional affect, work-family, and leadership research, little has been done to integrate these literatures. Based primarily on conservation of…

5992

Abstract

Purpose

Despite the abundance of dispositional affect, work-family, and leadership research, little has been done to integrate these literatures. Based primarily on conservation of resources theory, which suggests individuals seek to acquire and maintain resources to reduce stress, the purpose of this paper is to provide an empirical examination of the relationships between leader dispositional affect, leader work-family spillover, and leadership.

Design/methodology/approach

Survey data were collected from a diverse sample of managers from a broad set of occupational groups (e.g. financial, government, library). Regression and Monte Carlo procedures were used to estimate model direct and indirect effects.

Findings

The results indicate that dispositional affect is a strong predictor of both work-family spillover and leadership. Further, the relationship between negative/positive affect and leadership was partially mediated by work-family conflict/enrichment.

Research limitations/implications

Data were cross-sectional self-report, which does not allow for causal interpretations and may increase the risk of common method bias.

Practical implications

This study helps address why leaders experience both stress and benefits from multiple work and family demands, as well as why leaders engage in particular forms of leadership, such as passive and active leadership behaviors.

Originality/value

This study provides the first empirical examination of leader's dispositional affect, work-family spillover, and leadership, and suggests that manager's dispositional affect and work-family spillover have meaningful relationships with leader behavior across situations.

Details

Leadership & Organization Development Journal, vol. 35 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 13 June 2016

Gerard Beenen and Shaun Pichler

Managerial interpersonal skills (MIPS) are widely considered important for management development, yet the nature of MIPS has eluded researchers. The purpose of this paper is to…

4265

Abstract

Purpose

Managerial interpersonal skills (MIPS) are widely considered important for management development, yet the nature of MIPS has eluded researchers. The purpose of this paper is to propose five MIPS core skills, giving attention to the role of context, the relationship of MIPS to traits, and implications for training design, assessment and evaluation.

Design/methodology/approach

The authors interweave a discussion forum of domain experts (Hillary Anger-Elfenbein, Timothy Baldwin, Paulo Lopes, Bronston T. Mayes, Ronald Riggio, Robert Rubin and David Whetten) with research commentary and implications for management development. The discussion focussed on: first, how do we define MIPS? Second, how important is context for defining, assessing or developing MIPS? Third, are MIPS traits, or skills that can be developed?

Findings

The authors propose MIPS include five core skills that sequentially build upon one another: managing-self, communicating, supporting, motivating and managing conflict. Although context may impact the importance of each skill across cultures, situations and jobs, the authors offer these skills as a useful starting point for MIPS assessment, training design and evaluation.

Research limitations/implications

The proposed five core skill model for MIPS needs further research and psychometric validation.

Originality/value

By proposing MIPS include five specific trainable skills that are relevant across contexts, this paper advances MIPS research, assessment and development.

Details

Journal of Management Development, vol. 35 no. 5
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 30 September 2014

Shaun Pichler, Arup Varma, Andrew Yu, Gerard Beenen and Shahin Davoudpour

The purpose of this paper is to develop and test hypotheses about the independent relationships between high-performance work systems (HPWS) and high-performance work cultures…

2827

Abstract

Purpose

The purpose of this paper is to develop and test hypotheses about the independent relationships between high-performance work systems (HPWS) and high-performance work cultures (HPWC) and employee turnover. Given the growth of women in the workforce, the authors also develop competing predictions about how organizational gender demography (i.e. a higher percentage of women) may either strengthen or weaken the relationship of HPWSs to turnover.

Design/methodology/approach

A survey of 171 human resource (HR) executives across organizations of various sizes and industries in the Chicago metropolitan area in the USA was conducted.

Findings

The authors found that HPWS and HPWC are associated with lower turnover, though the relationship between HPWC and turnover was stronger. Results also indicate that HPWS are more strongly related to lower turnover among organizations that employ relatively more women.

Research limitations/implications

The results indicates that HPWS may not be universalistic in terms of their effectiveness specifically as related to turnover. This was a cross-sectional study; it would be useful for future research to use a longitudinal research design.

Practical implications

The findings suggest that organizations should consider how their cultures, use of high-performance work practices, and gender demography are related to important HR metrics such as turnover.

Social implications

This paper represents an important contribution to understanding the importance and implications of changes in the workforce demographic characteristics.

Originality/value

This is the first study to integrate an organizational demography perspective with HPWS.

Details

Employee Relations, vol. 36 no. 6
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 21 September 2012

Arup Varma, Shaun Pichler, Pawan Budhwar and Shannon Kupferer

This study aims to build on recent research, by investigating and examining how likely it is that Chinese locals (i.e. host country nationals (HCNs)) would offer support to…

2447

Abstract

Purpose

This study aims to build on recent research, by investigating and examining how likely it is that Chinese locals (i.e. host country nationals (HCNs)) would offer support to expatriates from India and the USA.

Design/methodology/approach

Data were gathered from 222 participants in Chinese organizations, asking them to respond to questions about their willingness to offer support to expatriates.

Findings

As predicted, perceived values similarity was significantly related to higher dogmatism, which had a significant positive relationship with ethnocentrism. Further, ethnocentrism had a significant negative relationship with willingness to offer support.

Research limitations/implications

All data were collected from the participants at one point in time, so the study's results are subject to common method bias. Also, it only included India and the USA, as the two countries of origin of the expatriates.

Practical implications

Given HCNs do not automatically offer support to all expatriates, organizations might consider sending expatriates who are culturally similar to HCNs, as they are more likely to receive support, which will help their adjustment and thus organizational effectiveness.

Originality/value

This study adds to the small, but growing, number of empirical investigations of HCN willingness to support expatriates.

Details

Journal of Managerial Psychology, vol. 27 no. 7
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 1 April 2006

Arup Varma, Soo Min Toh and Shaun Pichler

The purpose of present study is to examine the influence of impression management (IM) tactics (e.g. ingratiation) applied in job application letters on perceived qualifications…

4917

Abstract

Purpose

The purpose of present study is to examine the influence of impression management (IM) tactics (e.g. ingratiation) applied in job application letters on perceived qualifications and hiring recommendations. The study aims to build on recent research done in the interview context, by studying IM specifically in the written form pertaining to a job application.

Design/methodology/approach

Data were gathered from 94 respondents asked to evaluate the job application letters of applicants for a mentoring program. IM was manipulated through the cover letter, such that, each subject received five cover letters, four of which engaged in ingratiation and one that had no ingratiation. Participants were required to evaluate the applicants' qualifications and make selection decisions.

Findings

The results of the study were consistent with those of the interview context. More specifically, ingratiation led to significantly higher ratings of applicants, and self‐focused tactics were more effective than other‐focused tactics.

Research limitations/implications

The findings of this research conveyed that most of the IM tactics significantly improve recruiters' evaluations of the applicants. Still, future research needs to further investigate this relationship in order to understand the specific nature of the IM tactics and develop a deeper understanding of the underlying processes that cause IM tactics to have an impact on recruiters' judgments.

Practical implications

The present study highlights the need for greater understanding of how IM tactics may influence the decisions of employers who rely on written applications, or a combination of job application letters and interviews. Therefore, employers need to be aware of the use of IM in written applications and emphasize the importance of interviews in the selection process.

Originality/value

Existing research has been concerned with how IM tactics influence interview outcomes and has overlooked how these same IM tactics may be used in job application letters to influence selection decisions. This study addresses this gap by focusing on the job application letter as a means of conveying and managing impressions by candidates.

Details

Journal of Managerial Psychology, vol. 21 no. 3
Type: Research Article
ISSN: 0268-3946

Keywords

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