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21 – 30 of 121Sahil Singh Jasrotia, Kalyani Mulchandani and Shalini Srivastava
COVID-19 pandemic led to changes in the mental processes of tourists towards online travel agents. Therefore, the study aims to determine the factors affecting experiential…
Abstract
Purpose
COVID-19 pandemic led to changes in the mental processes of tourists towards online travel agents. Therefore, the study aims to determine the factors affecting experiential loyalty intention of travellers during pre- and post-COVID times.
Design/methodology/approach
Empirical data analysis using structural equation modelling was performed in the study.
Findings
Results indicate that there is a change in the mental process of tourists. Travel companies need to understand that post-COVID, travel has transformed into a completely new world and it is essential to change behaviour accordingly. Traveller’s satisfaction would still be the key to driving loyalty of travellers towards a company.
Research limitations/implications
The study implies that managers must put more effort into creating confidence among travellers because many people are still scared to travel due to the prevalence of the COVID-19 virus. Motivation to travel has declined significantly, which can only be regenerated if managers develop great strategies to drive demand from people.
Originality/value
This study will help in filling the gap that exists in extant literature of tourism by developing a robust model for analysing the factors enhancing experiential loyalty intention of travellers towards online travel agents in the pre- and post-COVID scenarios.
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Shalini Srivastava, Sajeet Pradhan, Lata Bajpai Singh and Poornima Madan
The present study aims to investigate the direct and indirect relationship between abusive supervision (AS) and employees’ intention to quit (ITQ) and employee misconduct (EM)…
Abstract
Purpose
The present study aims to investigate the direct and indirect relationship between abusive supervision (AS) and employees’ intention to quit (ITQ) and employee misconduct (EM). Though the direct relationship was investigated in past studies; however, the indirect effect of the said relationships via workplace ostracism (WO) and the interaction effect of resilience on the direct relationship based on the conservation of resource theory and social exchange theory were hardly explored.
Design/methodology/approach
The data was collected through a cross-sectional survey using standardized measures. In the current study, the responses from 575 respondents were analysed using partial least squares structural equation modeling to test the hypotheses.
Findings
The study’s findings stressed that AS positively affects an employee’s ITQ and EM. WO was found to be a significant mediator and resilience as a significant moderator for AS, ITQ and EM relationships.
Originality/value
The study is one of the few studies in the Indian context linking AS to ITQ and EM in the presence of WO as a mediator and resilience as a moderator.
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Shalini Srivastava and Lata Bajpai Singh
The success of an organisation is very much determined by the organisational citizenship behaviour of its employees, and the leader plays a substantial role in strengthening this…
Abstract
Purpose
The success of an organisation is very much determined by the organisational citizenship behaviour of its employees, and the leader plays a substantial role in strengthening this positive behaviour as it helps in disseminating the best practises amongst its stakeholders. The aim of this study is to examine if psychological ownership mediates the association between inclusive leadership and organisational citizenship behaviour. Additionally, it is examined whether leader–follower value congruence has a moderating role in the influence of inclusive leadership on the psychological ownership of the employees.
Design/methodology/approach
Data from 292 employees working in Indian hotels were collected utilising supervisor–supervisee dyadic design. The study utilised partial least squares (PLS-SEM) to test the hypothesised associations.
Findings
The outcomes of the study found that psychological ownership acts as a complementary mediator between inclusive leadership and organisational citizenship behaviour and the moderating impact of leader–follower value congruence strengthens the association concerning inclusive leadership and psychological ownership. The study’s findings indicate that leader–follower value congruence is of utmost importance in strengthening follower's constructive behaviour.
Practical implications
The study offers relevant inputs and measures for HR professionals in the Indian hospitality industry to acknowledge, strengthen and reward inclusive leadership, along with ways of promoting leader–follower value congruence that have significant positive outcomes in terms of the improvement in the sense of ownership and citizenship behaviour amongst the employees.
Originality/value
In the post-pandemic scenario, the hospitality industry has picked up the pace of growth, leading to an increased requirement for talented resources in the industry. Keeping this background in mind, the top management must keep an eye on their inclusive leaders, as they are the pillars in creating a culture of ownership and positive behaviours in the organisation.
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Lata Bajpai Singh, Alok Kumar and Shalini Srivastava
This paper aims to assess the relationship between academic burnout-student engagement relationships on management students of the Delhi-NCR region of Northern India. It further…
Abstract
Purpose
This paper aims to assess the relationship between academic burnout-student engagement relationships on management students of the Delhi-NCR region of Northern India. It further attempts to study the moderating impact of internal locus of control and mediating impact of loneliness on the academic burnout-student engagement relationship.
Design/methodology/approach
The data was collected using standardized instruments from 264 respondents. Descriptive statistics, correlation and moderated-mediated regression analysis were used to test the hypotheses.
Findings
The study found a negative association between student engagement and academic burnout and loneliness. A positive association between academic burnout and loneliness and a moderating impact of internal locus of control on academic burnout and student engagement relationship. Loneliness acted as a partial mediator for the moderated relationship between the academic burnout-student engagement relationship.
Research limitations/implications
Sample size and sampling units are the limitations of the study.
Practical implications
The conclusion of the presented study offers different inferences including validating the self-determination theory (Ryan and Deci, 2000) and possible courses of actions to be taken by academic institutions and students themselves. It ranges from careful investigation of student’s behaviors, design and implements collaborative projects along with student’s involvement in social networking based groups for collaborations and help.
Social implications
With the help of the study, the society including parents, family, friends, officials and academicians at educational institutions can offer useful insights to students through recreational and social activities for behavior modifications.
Originality/value
The major contribution of the study is to understand the psyche of the budding professionals perceiving increased stress and pressure. Limited studies are found in the Indian context and no studies in the past have used the study variables together. Internal locus of control as a personality variable has not been studied with respect to student’s burnout and engagement. Furthermore, none of the studies done in the past have deliberated upon loneliness with respect to the student community.
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Shalini Saha, Amares Chattopadhyay and Abhishek Kumar Singh
The purpose of this paper is to develop a numerical (finite-difference) model exploring phase and group velocities of SH-wave propagation in initially stressed transversely…
Abstract
Purpose
The purpose of this paper is to develop a numerical (finite-difference) model exploring phase and group velocities of SH-wave propagation in initially stressed transversely isotropic poroelastic multi-layered composite structures and initially stressed viscoelastic-dry-sandy multi-layered composite structures in two distinct cases.
Design/methodology/approach
With the aid of relevant constitutive relations, the non-vanishing equations of motions for the propagation SH-wave in the considered composite structures have been derived. Haskell matrix method and finite-difference scheme are adopted to deduce velocity equation for both the cases. Stability analysis for the adopted finite-difference scheme has been carried out and the expressions for phase as well as group velocity in terms of dispersion-parameter and stability-ratio have been deduced.
Findings
Velocity equations are derived for the propagation of SH-wave in both the composite structures. The obtained results are matched with the classical results for the case of double and triple-layered composite structure along with comparative analysis. Stability analysis have been carried out to develop expressions of phase as well as group velocity in terms of dispersion-parameter and stability-ratio. The effect of wavenumber, dispersion parameter along with initial-stress, porosity, sandiness, viscoelasticity, stability ratio, associated with the said composite structures on phase, damped and group velocities of SH-wave has been unveiled.
Originality/value
To the best of authors’ knowledge, numerical modelling and analysis of propagation characteristics of SH-wave in multi-layered initially stressed composite structures composed of transversely isotropic poroelastic materials and viscoelastic-dry-sandy materials remain unattempted inspite of its importance and relevance in many branches of science and engineering.
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