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Article
Publication date: 5 February 2021

Richa Tripathi, Shalini Singh, Siddharth Sarkar, Rakesh Lal and Yatan Pal Singh Balhara

There is a paucity of comparative literature on pathway to care among patients with co-occurring disorders and those with only substance use disorders. This paper aims to…

Abstract

Purpose

There is a paucity of comparative literature on pathway to care among patients with co-occurring disorders and those with only substance use disorders. This paper aims to compare the pathways to care among patients with co-occurring disorder and those with only substance use disorders.

Design/methodology/approach

A cross-sectional observational study was carried out on male treatment seekers at a tertiary care substance use disorder treatment center in India. Participants were recruited in two groups, those with co-occurring psychiatric and substance use disorders and those with only substance use disorders. The two groups were matched for age and socio-economic status.

Findings

A total of 189 subjects with co-occurring psychiatric and substance use disorders and 197 subjects with substance use disorders only were recruited. Psychiatric services were the most common first point of care. However, a larger proportion of the subjects in the co-occurring disorder group received the first care from faith healers, while a greater proportion received first care from the therapeutic communities in substance use disorder only group. Initial care was sought mostly following suggestion from the family members in both the groups. The time to treatment for substance use disorders did not differ between the two groups, though the treatment seeking for substance use disorder was more delayed than that of psychiatric disorder in the co-occurring disorder group.

Research limitations/implications

The findings shed light on the pathway of care followed in India and is a matter of further research.

Practical implications

Expansion of services and dissemination of information about psychiatric disorders and substance use disorders can provide timely care to patients with substance use disorders and co-occurring disorders.

Social implications

The findings have a social implication as well. More awareness is needed currently in India for timely treatment of dual disorders.

Originality/value

The paper is an original research by the authors. The data were collected from the participants who reported to the dual diagnosis clinic. The findings are important as they tell us about the current understanding of dual diagnosis by the general public.

Details

Advances in Dual Diagnosis, vol. 14 no. 1
Type: Research Article
ISSN: 1757-0972

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Article
Publication date: 8 April 2021

Shikha Rana and Shalini Singh

Performance appraisal (PA) is one of the most indispensable human resource management practices as many critical decisions regarding employees’ performance are heavily…

Abstract

Purpose

Performance appraisal (PA) is one of the most indispensable human resource management practices as many critical decisions regarding employees’ performance are heavily based on the PA results as they are responsible for various attitude-related outcomes. This study aims to investigate the relationship between PA justice and affective commitment (AC) of employees in the Indian banking sector, and to examine the moderating effects of age and gender on this relationship.

Design/methodology/approach

A total of 298 employees from the banking sector were randomly selected to examine the relationship between PA justice and AC along with the moderating role of age and gender on this relationship through structural equation modelling using AMOS 21.

Findings

The findings of the study supported hypothesized relationships as PA justice significantly predicted the AC of bank employees in India. The moderating effects of age and gender on the relationship of PA justice and AC are found to be high for older employees and female employees, respectively.

Research limitations/implications

As the present study was cross-sectional, so any inferences regarding causality are limited. Theoretical and managerial implications have been discussed in the context of banking sector.

Originality/value

The paper contributes new insights to the existing literature by examining the moderating effects of age and gender on the relationship of PA justice and AC in the context of Indian banking sector.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 30 June 2020

Shalini Singh and Ashulekha Gupta

Dynamic changes in the marketing scenario lead to the changes in consumer purchase preferences and it is often observed that consumers get more inclinations for the…

Abstract

Purpose

Dynamic changes in the marketing scenario lead to the changes in consumer purchase preferences and it is often observed that consumers get more inclinations for the purchase of green products. This paper aims to focus on the influence of factors affecting the purchase of green products.

Design/methodology/approach

This study has used two different research phases. The first phase includes identification of factors from the extensive review of the literature followed by the second phase entailing the interpretive structural modeling (ISM).

Findings

The identification phase led to 20 factors after the literature review and in consultation with 3 academicians and 2 industry experts. In the second phase, ISM is applied to establish a hierarchical paradigm for the factors affecting the purchase of green products and to develop the contextual relationships among those factors.

Research limitations/implications

This study can be used by researchers, academicians, marketing practitioners and environmentalists for filling the academic gap and to increase the usage of green products among consumers to a higher extent.

Originality/value

This study is based on the ISM providing significant insights related to factors affecting the purchase of green products. It provides valuable knowledge to marketing researchers and practitioners.

Details

Journal of Modelling in Management, vol. 16 no. 1
Type: Research Article
ISSN: 1746-5664

Keywords

Content available
Article
Publication date: 3 August 2021

Shalini Singh and Abu Bashar

E-tourism is instilling in the tourism industry with the advancement in the technological infrastructure all over the world and fetching tremendous tourists’ attention…

Abstract

Purpose

E-tourism is instilling in the tourism industry with the advancement in the technological infrastructure all over the world and fetching tremendous tourists’ attention. The dynamic changes in the technological aspects unveil varied developments in the tourism industry. This paper attempts to reveal the developments in the field of e-tourism by a systematic review of the literature using bibliometric analysis.

Design/methodology/approach

In total,146 research articles were retrieved from the Web of Science data during the period of 2004 – 2020, for further analysis using VOSviewer and Biblioshiny package of R Studio.

Findings

Useful insights resulted in the form of most cited papers, contribution in e-tourism research by different authors, countries, institutions, journals and so on, co-occurrence analysis and cluster analysis for major trends or themes of e-tourism. This study solicits an elaborated review of e-tourism research and unveils the future directions for the researchers.

Originality/value

This study adds substantial value to the research of e-tourism by analysing the bibliometric data of the last 16 years, that is, from 2004 – 2020, procured from the Scopus by analysing the significant trends developed in the e-tourism research. It also adds value by indicating the emerging areas of e-tourism.

Details

International Hospitality Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2516-8142

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Article
Publication date: 4 April 2016

Margam Madhusudhan and Vikas Singh

The purpose of this paper is to analyze the various features and functions of Koha, Libsys, NewGenLib and Virtua with the help of specially designed evaluation checklist…

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Abstract

Purpose

The purpose of this paper is to analyze the various features and functions of Koha, Libsys, NewGenLib and Virtua with the help of specially designed evaluation checklist and rank them based on features/functions of integrated library management system (ILMS).

Design/methodology/approach

The evaluation approach taken in this paper is similar to that of Singh and Sanaman (2012) and Madhusudhan and Shalini (2014) with minor modifications, comprising 306 features/functions and categorized as ten broad categories.

Findings

The paper explores different features of open source (OS) and commercial ILMS, which reveals that Virtua got the highest total score of 218 (77.86 per cent), followed by Koha ILMS with 204 score (72.86 per cent). Interestingly, NewGenLib got the lowest total score, that is, 163 (58.21 per cent). ILMS under study are lagging behind in exploiting the full potential of the Web 2.0 features, including cloud computing features, and needs to be addressed in their future development.

Practical implications

It is hoped that both the OS and commercial software will attend to the lacunae and soon develop fully functional Web 2.0/3.0 and cloud-based technologies.

Originality/value

The findings of this paper will not only guide the librarians in the selection of a good ILMS, which can cater to the needs of their libraries, but also abreast the knowledge of evaluation of ILMS for the students of Library and Information Science. And the findings will help the ILMS vendors to know the limitations of their ILMS, so that they can overcome the limitations faced by users and improve their products.

Details

The Electronic Library, vol. 34 no. 2
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 23 November 2012

Shalini Singh and Bhaskar Karn

The purpose of this paper is to study the evolution of Freedom of Information/Right to Information from an international perspective and analyse it as an indispensable…

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Abstract

Purpose

The purpose of this paper is to study the evolution of Freedom of Information/Right to Information from an international perspective and analyse it as an indispensable tool for good governance through the use of information and communication technologies (ICT) with special reference to India.

Design/methodology/approach

This study examines the worldwide occurrence of Right to Information with reference to International Covenants, the genesis of RTI Act in India and the use of ICT in India as a tool for empowering the citizen's.

Findings

The study demonstrates that RTI has far reaching impact and it clearly contributes to a better and informed citizenry however the use of ICT in India can further facilitate the access of such records.

Research limitations/implications

The study focuses on the genesis of RTI from an international perspective but the use of ICT for further facilitating the use of RTI is limited to Indian context.

Practical implications

The paper will outline a detailed analysis on the present usage of ICT and the initiatives taken for facilitating information dissemination and further provide suggestions for the benefit of civil society towards good governance.

Originality/value

The study is the first to address the issue of the implementation of right to information act through the use of ICT and also suggests methodology for its further improvement. Also, the study comprehends the genesis of RTI both from the international as well as Indian perspective.

Details

Journal of Information, Communication and Ethics in Society, vol. 10 no. 4
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 24 May 2013

Shalini Singh, Amitabh Deo Kodwani and Rakesh Kumar Agrawal

The purpose of this paper is to explore the role of lifestyle orientation and perceived organizational functioning in psychological empowerment perceptions of information…

Abstract

Purpose

The purpose of this paper is to explore the role of lifestyle orientation and perceived organizational functioning in psychological empowerment perceptions of information technology (IT) professionals.

Design/methodology/approach

This study is a cross‐sectional survey of 242 IT professionals across ten software product and services companies based in India. Established scales of the research instruments were used for data collection.

Findings

Findings indicate that professionals with aggressive, individualistic and resistive lifestyle orientation are likely to feel more psychologically empowered. Organizational functioning is also found to have a strong effect on psychological empowerment perceptions of IT professionals.

Research limitations/implications

Use of self‐reported measures for all the variables may cause desirability bias on the part of participants. Future studies may explore demographic differences and incorporate empowerment climate as well.

Practical implications

Insights from the study would help organizations facilitate employee performance using the empowerment tool and consequently gain competitive advantage by retaining skills and experience within the organization rather than outside it.

Originality/value

Studies of such nature being few in the Indian IT context, findings present both opportunities and challenges for IT human resource managers and can also be taken up for future research work.

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Article
Publication date: 5 November 2019

Rodrigo Petrus, John Churey and Randy Worobo

High pressure processing (HPP) has been widely used for high-acid (pH<4.6) juices. The purpose of this study was to investigate optimal parameters aimed at achieving 5-log…

Abstract

Purpose

High pressure processing (HPP) has been widely used for high-acid (pH<4.6) juices. The purpose of this study was to investigate optimal parameters aimed at achieving 5-log reduction of the pathogens of reference in Concord grape juice (pH 3.39).

Design/methodology/approach

Grape juice was inoculated with five strain cocktails of Escherichia coli O157:H7, Salmonella enterica and Listeria monocytogenes. In total, 11 trials were carried out based on a Central Composite Rotational Design (CCRD). The pressure (P), ranging from 319 to 531 MPa, and dwell time (t), from 35 to 205 s, were tested. The performance of the combinations (P × t) was evaluated by pathogen challenge microbiological assays.

Findings

E. coli O157:H7 was more resistant to HPP than S. enterica. L. monocytogenes did not grow in unprocessed juice (before HPP). Findings demonstrated that moderate pressures (~400 MPa) and short dwell times (~2 min) were effective in achieving a greater than 5-log reduction in the pathogens of reference.

Practical implications

Because the maintenance costs of equipment exponentially increase with pressure beyond 600 MPa, significant reductions in process pressure are highly desirable.

Originality/value

The results of this study can supplement the dearth of information on the applicability of high pressure as a Concord grape juice processing technology in terms of the pathogens inactivation. Furthermore, the use of a cocktail of five strains of pathogens inoculated in Concord grape juice to challenge different HPP parameters has not been reported.

Details

British Food Journal, vol. 122 no. 1
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 12 September 2019

Shalini Ramdeo and Riann Singh

Based on the social exchange theory and the reactance theory, the purpose of this paper is to investigate the effects of workplace abuse from two sources. The study…

Abstract

Purpose

Based on the social exchange theory and the reactance theory, the purpose of this paper is to investigate the effects of workplace abuse from two sources. The study explores the linkage between abusive supervision and co-worker abuse on the targeted employee’s organizational commitment, organizational citizenship behavior and intention to quit as mediated by procedural justice. Furthermore, this study extends understanding workplace abuse consequences by investigating its effects on organizational citizenship behavior directed to individuals and organizational citizenship behavior directed to the organization.

Design/methodology/approach

To test the proposed hypotheses, a cross-sectional research design was used. The sample comprised 500 employees working in various private and public sector organizations in the Republic of Trinidad and Tobago. Using a split-sample approach, mediation analyses were performed on the test and validation samples.

Findings

The research results showed that procedural justice mediated the relationship between abusive supervision and affective and normative commitment, organizational citizenship behavior directed to individuals and intention to quit. Procedural justice was found to mediate the relationship between co-worker abuse and affective and normative commitment, and intention to quit.

Originality/value

This study extends previous academic studies on workplace abuse by comparing the effects of abusive supervision and the lesser researched source of co-worker abuse on the targeted employee’s organizational commitment, organizational citizenship behavior and intention to quit. It also reports on the effects of each source on an employee’s organizational citizenship behavior directed to individuals and organizational citizenship behavior directed to the organization, as there is limited empirical research within the workplace abuse literate on these two dimensions.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 7 no. 3
Type: Research Article
ISSN: 2049-3983

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Article
Publication date: 4 September 2017

Nidhi Singh, Shalini Srivastava and Neena Sinha

The purpose of this paper is to test the conceptual model of consumers’ intention and satisfaction towards mobile wallets. This study uses the integrated UTAUT model which…

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4176

Abstract

Purpose

The purpose of this paper is to test the conceptual model of consumers’ intention and satisfaction towards mobile wallets. This study uses the integrated UTAUT model which includes variables such as ease of use, trust, security, self-efficacy, etc., and an additional variable (hedonism) to test consumers’ behaviour in the context of mobile banking technologies. Regression analysis, ANOVA and descriptive analysis are used to test the relationship among several dimensions such as perceptions, preferences, satisfaction and usage rate of mobile wallets in North India. A sample of 204 North Indian consumers was taken to understand the consumers’ adoption behaviour towards mobile wallet. The study explains the significance of the proposed model and its effectiveness to understand the behaviour of North Indian consumers. The result shows a significant association between consumers’ perception, preference, usage and satisfaction. Security, trust and hedonism are few of the most influencing variables in the study. Demographic variables such as gender and age also influence consumer satisfaction and usage rate of mobile wallets in North India. The proposed model and results of the study bring valuable insights into researchers and practitioners in the context of usage of mobile wallets.

Design/methodology/approach

Various standardized scales were used in the present study. Statistical techniques like descriptive statistics, analysis of variance, t-test, χ2 and regression analysis were used to assess the data. The data were collected with three separate questionnaires on variables perception, preference, usage and satisfaction.

Findings

Findings of this study show a strong relation between customer’s perception, preference and satisfaction of mobile wallet users. The result also shows the impact of customer’s perception, satisfaction and preference on the usage rate of mobile wallets in India. The authors have collected responses from the various regions in south and North India.

Research limitations/implications

The first contribution of this study is that it shows a strong correlation between consumers’ perception, preferences and satisfaction. Various studies are available to understand the impact of perception on satisfaction (Samudra and Phadtare, 2012; Venkatesh and Davis, 2000, Thakur, 2013), but very few studies have integrated it with preference and mobile wallet usage. Moreover, no study is available on these variables specifically for North Indian consumers. This study is unique in the sense that it discuss the association of consumer’s perception with type of transactions they prefer to do in M-wallets. This paper also identify one more crucial factors, “hedonism” which is not discussed extensively in the literature.

Practical implications

The study has several implications to the mobile technology industry and the banking system to identify new strategies for mobile wallet usage. Factors like security, convenience and trust influence consumers’ intention. This indicates that industries and banks must verify users’ privacy norms and evaluate social trends to enhance user’s satisfaction and usage rate. Hedonism is determined as one of the significant variable to measure consumer’s satisfaction and usage tendency. Mobile technology providers should work on the appearances and design of the apps, and promote its convenience and benefits to increase its usage in North India. Based on the findings of this study, companies can also evaluate preferred wallet services for consumers, and factors affecting those services. This will help them to add more attractive services based on consumers’ feedback, and remove unwanted services.

Social implications

The study also stressed the impact of society and family/friends on mobile wallet’s usage. Customers learn new things from family and society and get influence with their choice and preferences. This will help institutions to understand various factors leads to mobile wallet usage and enhance the satisfaction level of customers.

Originality/value

Although various studies have been conducted on the perception of customers on various mobile payment systems, but this paper is the first of its kind to study customer’s perception about wallets and type of transactions; they prefer to do through mobile wallets. This paper also study the impact of mobile wallet usage and various factors affecting the usage rate. This paper also identified one crucial factor, “hedonism”, which is not discussed thoroughly in the literature, and its significance in North India.

Details

International Journal of Bank Marketing, vol. 35 no. 6
Type: Research Article
ISSN: 0265-2323

Keywords

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