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The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile telecommunication sector.

Research suggests that knowledge management strategies are essential capabilities for effective innovation and organisational performance. Through analysis of surveys collected from 220 mid‐level managers, the present study empirically tested a proposed theoretical framework by estimating structural equation model.

The results show that knowledge management strategies had a statistically significant and direct positive effect on innovation and organisational performance. Most outstandingly, the results indicate that knowledge management strategies had a positive and statistically significant effect on organisational performance through the partial mediation effect of innovation.

Conclusions of the present study may help academics and managers in implementing knowledge management strategies in order to enhance innovation and improve organisational performance.

Based on the system of value chain theory, the purpose of this paper is to investigate the impact of social media usage on the performance and the entrepreneurial orientation of the organizations.

A total of 174 organizations responded to the survey.

The result of the study showed that social media usage has a very strong positive impact on organizations’ performance, in terms of cost reduction, improved customer relations, and enhanced information accessibility.

In the study, social media usage was categorized into three sub-constructs such as social media usage for marketing, social media usage for building customer relations, and social media usage for information search. This study investigated the usage of social media and its impact as a whole, considering all social media tools together. Finally, this study used a cross-sectional sample to collect data.

The result of the study benefits the managers to understand the various areas of organizational performance that can be improved by social media usage.

The study also provided evidence that social media usage has strong positive influences on enhancing the entrepreneurial orientation of the organizations.

This study provides a clearer idea on the real importance of social media and its benefits. This study demonstrated the various areas of organizational performance that can be improved through social media usage.

This paper aims to investigate the motivational drivers for knowledge sharing (KS) through the application of mobile social networking (MSN) and their influence on employee productivity in the Malaysian construction industry.

The data was collected by distributing a self-administered questionnaire among employees working in the construction industry. A total of 250 questionnaires were collected and analysed using partial least squares structural equation modeling. This study used a variety of analysis methodologies including correlation analysis, reliability and validity testing, as well as a structural model in evaluating the relationships between KS, motivational factors and influence on productivity.

The empirical results of this study reveal that utilitarian motivation is positively related to internal and external KS. Similarly, internal and external KS have a positive influence on productivity, while internal and external hedonic motivation does not show any significant relationship with productivity.

Considering the paucity of evidence regarding the determinants of KS motivational drives on employee productivity in the Malaysian construction industry, this study enriches the social cognitive theory-based literature on KS.

This study provides some insights to the players in the construction industry in implementing the most appropriate KS promotion strategies that could potentially influence employee productivity. Organisations in the construction industry that place great emphasis on utilitarian motivation including competency, reward and incentives are more likely to have a better influence on KS and, in turn, positively impact employee productivity.

This study meaningfully contributes to enhancing the understanding of the motivational drivers for sharing knowledge on MSN and its influence on productivity. The findings of this study potentially assist construction practitioners in developing a holistic blueprint for managing their KS towards improving the overall productivity of their employees.