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Article
Publication date: 17 May 2013

Laith Ali Yousif Al‐Hakim and Shahizan Hassan

The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile…

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1715

Abstract

Purpose

The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile telecommunication sector.

Design/methodology/approach

Research suggests that knowledge management strategies are essential capabilities for effective innovation and organisational performance. Through analysis of surveys collected from 220 mid‐level managers, the present study empirically tested a proposed theoretical framework by estimating structural equation model.

Findings

The results show that knowledge management strategies had a statistically significant and direct positive effect on innovation and organisational performance. Most outstandingly, the results indicate that knowledge management strategies had a positive and statistically significant effect on organisational performance through the partial mediation effect of innovation.

Originality/value

Conclusions of the present study may help academics and managers in implementing knowledge management strategies in order to enhance innovation and improve organisational performance.

Details

Journal of Advances in Management Research, vol. 10 no. 1
Type: Research Article
ISSN: 0972-7981

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Article
Publication date: 17 October 2016

Farzana Parveen, Noor Ismawati Jaafar and Sulaiman Ainin

Based on the system of value chain theory, the purpose of this paper is to investigate the impact of social media usage on the performance and the entrepreneurial…

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7381

Abstract

Purpose

Based on the system of value chain theory, the purpose of this paper is to investigate the impact of social media usage on the performance and the entrepreneurial orientation of the organizations.

Design/methodology/approach

A total of 174 organizations responded to the survey.

Findings

The result of the study showed that social media usage has a very strong positive impact on organizations’ performance, in terms of cost reduction, improved customer relations, and enhanced information accessibility.

Research limitations/implications

In the study, social media usage was categorized into three sub-constructs such as social media usage for marketing, social media usage for building customer relations, and social media usage for information search. This study investigated the usage of social media and its impact as a whole, considering all social media tools together. Finally, this study used a cross-sectional sample to collect data.

Practical implications

The result of the study benefits the managers to understand the various areas of organizational performance that can be improved by social media usage.

Social implications

The study also provided evidence that social media usage has strong positive influences on enhancing the entrepreneurial orientation of the organizations.

Originality/value

This study provides a clearer idea on the real importance of social media and its benefits. This study demonstrated the various areas of organizational performance that can be improved through social media usage.

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