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Article
Publication date: 5 June 2017

Shahin Dezdar

The effect of global warming on our environment has shifted the focus to green technologies worldwide. Subsequently, multiple research studies have attempted to assess awareness…

2473

Abstract

Purpose

The effect of global warming on our environment has shifted the focus to green technologies worldwide. Subsequently, multiple research studies have attempted to assess awareness around the concept of “Green IT” in different countries. This paper aims to examine the factors that affect the intention to use green information technology (IT) (INT) and their subsequent influence on the actual use of green IT (ACT) among students in the context of a developing country.

Design/methodology/approach

The data were collected using survey questionnaires administered to six public university students. A total of 633 valid questionnaires were received and analyzed using structural equation modeling.

Findings

A positive relationship of INT with attitude toward green IT, subjective norms toward green IT, perceived behavioral control toward green IT, consideration of future consequences and openness was found, and also, a positive relationship between INT and ACT was found.

Originality/value

Many of prior research focused on factors influencing green IT adoption and usage from the organizational point of view, and there is not much literature dedicated to the study of IT users’ belief and behavior about green IT. Moreover, most studies tend to focus on developed nations, while a lesser number of studies gave consideration to developing nations. This study proposes a research framework that incorporated two personality trait factors to the theory of planned behavior to investigate individual factors influencing INT among students in the context of a developing country.

Article
Publication date: 27 October 2017

Shahin Dezdar

Knowledge sharing is very important in non-profit organizations such as academic institutes and universities. This research is a laudable attempt in this vital area to…

Abstract

Purpose

Knowledge sharing is very important in non-profit organizations such as academic institutes and universities. This research is a laudable attempt in this vital area to collaborate, refine and advance knowledge production endeavours in universities. The purpose of this study is to formulate a theoretical framework to investigate the non-monetary factors that encourage knowledge-sharing behaviour among postgraduate students.

Design/methodology/approach

A field survey was conducted among postgraduate students in Iranian public universities to obtain empirical evidence. Structural equation modelling was used to analyse the collected data.

Findings

The results revealed that knowledge-sharing behaviour is influenced by humility, interpersonal trust, reputation, self-efficacy and enjoyment of helping others.

Originality/value

Most of the prior studies focussed on rewards and monetary incentive factors to encourage knowledge sharing, whereas this paper examines the non-monetary factors that increase the willingness to share knowledge.

Details

Library Review, vol. 66 no. 8/9
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 8 November 2011

Shahin Dezdar and Sulaiman Ainin

The purpose of this paper is to identify factors that are crucial for the successful implementation of enterprise resource planning (ERP) systems. Although there are many factors…

4480

Abstract

Purpose

The purpose of this paper is to identify factors that are crucial for the successful implementation of enterprise resource planning (ERP) systems. Although there are many factors that influence the success, this study focuses on factors related to the ERP project environment, namely, project management, team composition and competence, and business process reengineering.

Design/methodology/approach

The study was conducted using a survey questionnaire distributed to ERP users in Iranian organizations. In total, 384 responses were collected and analyzed.

Findings

A significant relationship was found between project management and team composition with ERP implementation success. The better the project management activities the more likely the implementation will be successful. Likewise, the possibility of successful implementation is higher when the ERP team is more coordinated and experienced.

Practical implications

ERP adopting organizations and managers could gain an understanding of the complexities inherent in ERP installations to avoid barriers and increase the likelihood of achieving desired results. The outcomes of this study are also useful to ERP vendors and consultants to prepare some strategies to overcome the misfit between their ERP products and ERP adopting organizations in developing countries.

Originality/value

This study is one of the few that examine the success of ERP implementation from the perspective of key stakeholders (operational/unit/functional managers). It has contributed to academic research by producing empirical evidence to support the theories of critical success factors and ERP implementation success. The findings may be useful to ERP vendors and other organizations in other countries, as they could be used as a guideline for future ERP adoption and implementation.

Details

Business Process Management Journal, vol. 17 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 28 September 2012

Shahin Dezdar

The purpose of this paper is to identify strategic and tactical factors that are crucial for the successful implementation of enterprise resource planning (ERP) systems. Although…

2606

Abstract

Purpose

The purpose of this paper is to identify strategic and tactical factors that are crucial for the successful implementation of enterprise resource planning (ERP) systems. Although there are many factors that influence the success, the paper focuses on strategic factors, namely, top management support, project management, business process reengineering, and tactical factors, namely, enterprise‐wide communication, user training and education, and ERP vendor support.

Design/methodology/approach

The study was conducted using a survey questionnaire. The questionnaires were distributed to ERP users in Iranian organizations and in total, 384 responses were collected and analyzed.

Findings

A significant relationship was found between top management support, project management, enterprise‐wide communication, user training and education, and ERP vendor support with ERP implementation success. However, the relationship between business process reengineering and ERP implementation success was not supported.

Originality/value

This paper is one of the few that examine the success of ERP implementation from the perspective of key stakeholders (operational/unit/functional managers). It has contributed to academic research by producing empirical evidence to support the theories of critical success factors and ERP implementation success. The outcomes of this research are useful to ERP vendors and consultants to prepare some strategies to overcome the misfit between their ERP products and ERP adopting organizations in developing countries. Moreover, ERP adopting organizations and managers could gain an understanding of the complexities inherent in ERP installations to avoid barriers and increase the likelihood of achieving desired results.

Article
Publication date: 28 June 2011

Shahin Dezdar and Sulaiman Ainin

This study aims to examine organizational factors (i.e. top management support, training and education, enterprise‐wide communication) that may influence the enterprise resource…

12146

Abstract

Purpose

This study aims to examine organizational factors (i.e. top management support, training and education, enterprise‐wide communication) that may influence the enterprise resource planning system implementation success in Iran.

Design/methodology/approach

Empirical data were collected via a survey questionnaire. The questionnaires were distributed to selected managers of companies adopting ERP systems in Iran.

Findings

The results indicate that the companies' top management must provide full support and commitment to the project if the system is to be successful. In addition, management must also ensure the plans are communicated and understood by the entire company. Finally it is also illustrated that adequate training and education pertaining to the systems must be given to all users to ensure that they are able to use the system effectively and efficiently thus contributing to their satisfaction which will subsequently influence the implementation success.

Research limitations/implications

The ERP implementation success dimensions were measured using subjective and perceptual measures. This was due to the difficulty in securing the related factual data from the participating organizations.

Practical implications

The findings may help companies planning to implement an ERP system to strategise their efforts and process to ensure successful implementation.

Originality/value

This study examines how organizational factors, namely top management support, training and education as well as enterprise wide communication among ERP users, affect ERP implementation success in Iran.

Article
Publication date: 25 September 2009

Shahin Dezdar and Ainin Sulaiman

The purpose of this paper is to investigate the current literature base of critical success factors (CSFs) of enterprise resource planning (ERP) implementations, provide a…

6442

Abstract

Purpose

The purpose of this paper is to investigate the current literature base of critical success factors (CSFs) of enterprise resource planning (ERP) implementations, provide a systematic compilation of CSFs, and present a new comprehensive taxonomy of CSFs for ERP system implementation.

Design/methodology/approach

This paper compiles literature that highlighted possible references to CSFs for ERP implementation projects. Given that the purpose of this paper is to achieve a depth of understanding of the various CSFs already identified by other researchers, “content analysis” is used. Four stages of content analysis are adopted to collect and analyse the literature, i.e. data collection, open coding, axial coding, and selective coding.

Findings

By analyzing all CFSs mentioned in literature during the last ten years (1999‐2008), taxonomy of ERP CSFs implementation was formulated. In total 17 CSFs were identified, which is then categorized into five main categories.

Research limitations/implications

Literature is collected from selected databases and journals from 1999 to 2008.

Practical implications

This paper is significant because taxonomy helps us organize the knowledge. Taxonomy can help the researchers to make their search easier by assigning CSFs to a category and defining relationships between those categories.

Originality/value

The output of this paper will help future researchers to increase identification of related studies in the literature review phase of their work.

Details

Industrial Management & Data Systems, vol. 109 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 12 August 2021

Aws Al-Okaily, Manaf Al-Okaily and Ai Ping Teoh

This paper aims to propose a theoretical extension of the information system success model (ISSM) to evaluate enterprise resource planning (ERP) success at an organizational level…

1096

Abstract

Purpose

This paper aims to propose a theoretical extension of the information system success model (ISSM) to evaluate enterprise resource planning (ERP) success at an organizational level in Jordan. It explores whether information quality, system quality and service quality have a positive impact on both perceived usefulness and user satisfaction as antecedents of organizational impact.

Design/methodology/approach

A questionnaire was undertaken to gather data from chief information officers among Jordanian firms, with a total of 134 valid returns tested via partial least squares structural equation modeling.

Findings

The results showed that most of the research hypotheses proposed are empirically supported, with the exception of the influence of service quality on user satisfaction which was extremely low.

Originality/value

To the best of the authors’ knowledge, this is the first empirical work that measured ERP success from an organizational perspective in Jordan. It also provides insight into how the factor of perceived usefulness is incorporated into ISSM in the mandatory system case and its influences on organizational benefits.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 53 no. 6
Type: Research Article
ISSN: 2059-5891

Keywords

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