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– The purpose of this paper is to identify the role of universities in the service sector innovation system of India.
Abstract
Purpose
The purpose of this paper is to identify the role of universities in the service sector innovation system of India.
Design/methodology/approach
Use was made of secondary sources of data such as various reports, books and journals, to gather information on what constitutes the national innovation system (NIS) of a country. An attempt was made to assess the performance of India ' s innovation system, which comprises investment, infrastructure, knowledge and skill generation, and relations and linkages. The author made broad use of this conceptual framework to make an assessment of the performance of the changing service sector innovation system in India. To examine the performance of India ' s NIS, three elements were focused on: R & D, FDI in services, and status of higher education sector.
Findings
The paper concludes that India has a well-functioning service sector innovation system yet much needs to be done if India wants to keep alive her ambition of becoming a knowledge powerhouse or innovation superpower. Moreover, the private sector can play an important role in the improvement of quality of education, as has been revealed by the example of NASSCOM.
Originality/value
While there is some research on the NIS of India, not much has been written about the service sector innovation system of India. The paper fills this gap in the current literature to some extent.
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Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
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Martijn Poel, Linda Kool and Annelieke van der Giessen
ICT is everywhere, but information society policy cannot address all the sectors and policy issues in which ICT plays a role. This paper's aim is to develop an analytical…
Abstract
Purpose
ICT is everywhere, but information society policy cannot address all the sectors and policy issues in which ICT plays a role. This paper's aim is to develop an analytical framework to assist policy makers in deciding on the priorities and coordination of information society policy.
Design/methodology/approach
The analytical framework is based on public management literature and innovation literature. The framework can be applied to individual ICT issues – when to lead, advise, explore or refrain from policy intervention. The framework consists of seven questions, including the rationale for intervention, stakeholders, the mandate of fellow policy makers (e.g. other ministries) and the costs, benefits and risks of intervention. The framework was applied in three cases.
Findings
A leading role for information society policy is most clear for e‐skills. For services innovation, several market failures and system failures appear to be relevant. This calls for a mix of policy instruments, with roles for several ministries. Policy coordination is crucial. For ICT in health sectors – and other public sectors – the conclusion is that information society policy can take the lead on cross‐cutting ICT issues such as privacy, standardisation and interoperability.
Originality/value
The article addresses one of the main challenges of information society policy: how to increase its scope, yet maintain effectiveness and coherence.
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Pawan Budhwar, Andy Crane, Annette Davies, Rick Delbridge, Tim Edwards, Mahmoud Ezzamel, Lloyd Harris, Emmanuel Ogbonna and Robyn Thomas
Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce …
Abstract
Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce – not even, in many cases, describing workers as assets! Describes many studies to back up this claim in theis work based on the 2002 Employment Research Unit Annual Conference, in Cardiff, Wales.
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“It should also be noted that the objective of convergence and equal distribution, including across under-performing areas, can hinder efforts to generate growth. Contrariwise…
Abstract
“It should also be noted that the objective of convergence and equal distribution, including across under-performing areas, can hinder efforts to generate growth. Contrariwise, the objective of competitiveness can exacerbate regional and social inequalities, by targeting efforts on zones of excellence where projects achieve greater returns (dynamic major cities, higher levels of general education, the most advanced projects, infrastructures with the heaviest traffic, and so on). If cohesion policy and the Lisbon Strategy come into conflict, it must be borne in mind that the former, for the moment, is founded on a rather more solid legal foundation than the latter” European Commission (2005, p. 9)Adaptation of Cohesion Policy to the Enlarged Europe and the Lisbon and Gothenburg Objectives.
Sven Lindmark, Erik J. Andersson, Erik Bohlin and Mattias Johansson
To analyse the evolution of the Swedish telecommunications sector (1970‐2003), with a focus on barriers and drivers of innovative activity.
Abstract
Purpose
To analyse the evolution of the Swedish telecommunications sector (1970‐2003), with a focus on barriers and drivers of innovative activity.
Design/methodology/approach
Developing a functional approach to innovation systems analysis, where six basic interdependent functions need to be served for a new technology to be developed and diffused and for a supporting industry to evolve. The sector is divided into four major sub‐sectors: traditional fixed telecom; mobile telephony; fixed data communications (including internet); and mobile data communications (including mobile internet).
Findings
Relate to two questions: first, how did it happen that Sweden developed a leading innovation system for mobile telephony but not for data communication; and second, what are the strengths and weaknesses of the innovation system for mobile data communications? Findings include that early developments mattered, innovative search direction is crucial as are the provision of incentives for innovative activity.
Research limitations/implications
Functional analysis of innovation systems useful for guiding policy actions, which should have the purpose of strengthening weak functions, removing bottlenecks and stimulating inducement mechanisms, in particular if used to stimulate the transition from one phase to another. It needs further development, in particular with respect to the understanding of diffusion processes.
Practical implications
The stimulation of innovation in, and diffusion of, mobile and broadband data services is crucial to development of the innovation system, globally, in Europe and in Sweden. An innovation system which allows for entrepreneurial experimentation should be fostered. Early stage financing and diffusion of services are major system weaknesses. Regulatory authorities should consider addressing innovation explicitly.
Originality/value
New (adapted) approach for guiding policy action. Better understanding of dynamics in the telecom sector, and the comparative success and failure of Swedish industry in sub‐sectors.
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Satu Pekkarinen, Lea Hennala, Vesa Harmaakorpi and Tomi Tura
The purpose of this study is to examine the ongoing dynamics of the public service sector reform through an embedding process of a municipal enterprise from the field of basic…
Abstract
Purpose
The purpose of this study is to examine the ongoing dynamics of the public service sector reform through an embedding process of a municipal enterprise from the field of basic social and health care services – a pilot model in Finland.
Design/methodology/approach
The framework of a multi‐level perspective on transitions is used to describe the change process. At the lowest level of this perspective are the experimental niches acting as “seeds of change” represented by the case organisation, a municipal enterprise operating in the basic social and health care sector. The data consist of 16 thematic interviews with the key persons of the operating system, analysed with the principles of content analysis.
Findings
The examination uncovers diverse pressures affecting niche level innovations and manifesting as clashes and controversies between old and new ways of thinking, but these clashes can also act as a platform for innovations when opened up, analysed and facilitated.
Practical implications
Clashes that appear in societal transition processes and regime changes, both in the regimes and also on the organisational level, should not be seen solely as bottlenecks, because they can act as innovation potential when opened up and facilitated. This implies the need for not only new technological, service‐related and organisational innovations in the public sector reform, but also innovative practices, “second level innovations”.
Originality/value
This paper contributes to the discussion on the ongoing change processes in the reform of the social and health care sector, emphasising emerging clashes not only as obstacles but opportunities.
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Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and…
Abstract
Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.
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