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Many organisations are responding to the diminishing stability of their operating environments by developing flexible methods of performing their core function. This creates demand for flexible supporting building space. While the architectural problems of providing such space have been solved for many years, its servicing remains problematic. This difficulty is manifested in the rising cost of services alterations necessitated when spaces are changed in use. The current inflexibility of services installation construction has prompted a study of reusable building services components. It is anticipated that this approach will increase services installation adaptability by reducing alteration costs. Focusing on the UK National Health Service, this paper presents a survey of trends in organisational function, their estate implications and the extent to which facilities managers can control or plan estate responses to frequent core function revision. Existing services component reuse practices are reviewed and component and process attributes conducive to disassembly and refurbishment are identified. It is concluded that, while reusable services components will achieve the required services installation adaptability, their technical feasibility and economic viability remain to be determined.

The purpose of this study is to describe the experiences with the development and use of an agile component‐based architecture for enabling the requirements for the transformation of financial services.

The methodology used is a case study. Findings –The findings of the case study indicate that while technically it is feasible to develop and implement such an architecture, a number of managerial and organizational issues need to be addressed before such architecture can become successful.

For the practitioners and managers in the financial services industry, this study provides a potential solution to its need for an agile technology platform that can keep aligned with its evolving business requirements.

Examines the effects of four factors (the bundle: pure or mixed, the price discount, the functional complementarity of bundle components, and the number of bundle components) on consumers’ intentions to purchase product and service bundles. The findings were relatively consistent across product (automobile) and service (automotive service) contexts, and illustrate that pure bundles are preferred to mixed bundles, and a greater price discount is preferred to a lesser one. The results also indicate that five component bundles generate greater purchase intention than either three or seven component bundles, and that “very related” bundle components result in greater purchase intention than either moderately or not related components. Additionally, several interactions are present.

Proposes that facilities managers can viably utilize building services components that have been designed to be more readily reused to satisfy growing client demands for adaptable buildings. In an increasingly dynamic business environment, many organizations seeking to remain competitive have focused on performing their core function in the short‐term by shedding, among other functions, responsibility for their supporting buildings to external organizations. The growth of the facilities management support industry illustrates this trend. The increasing contribution of services installations to building complexity and value means that the greatest opportunity for facilities managers to improve their efficiency in satisfying constantly changing client space use demands lies in their management of this building element. By utilizing reusable services components, facilities managers may be able to increase the adaptability of both new and existing buildings and reduce the financial impact of change. It is concluded that a new industrial sector may emerge to support services component reuse. This sector will undertake the remanufacture (reconditioning) of such component to ensure their fitness for purpose for reuse.

Any computing architecture cannot be designed with complete confidentiality. As a result, at any point, it may leak the information. So, it is important to decide leakage threshold in any computing architecture. To prevent leakage more than the predefined threshold, quantitative analysis is helpful. This paper aims to provide a method to quantify information leakage in service-oriented architecture (SOA)-based Web services.

To visualize the dynamic binding of SOA components, first, the orchestration of components is modeled. The modeling helps to information-theoretically quantify information leakage in SOA-based Web services. Then, the paper considers the non-interference policy in a global way to quantify information leakage. It considers not only variables which interfere with security sensitive content but also other architectural parameters to quantify leakage in Web services. To illustrate the attacker’s ability, a strong threat model has been proposed in the paper.

The paper finds that information leakage can be quantified in SOA-based Web services by considering parameters that interfere with security sensitive content and information theory. A hypothetical case study scenario of flight ticket booking Web services has been considered in the present paper in which leakage of 18.89 per cent information is calculated.

The paper shows that it is practically possible to quantify information leakage in SOA-based Web services. While modeling the SOA-based Web services, it will be of help to architects to identify parameters which may cause the leakage of secret contents.

The purpose of this paper is to present a supervised adaptation platform for applications‐based components.

The platform is designed using a model based top‐down approach. The authors use UML diagrams and particularly scenarios and activity diagrams.

The CSC (component, service and connector) platform is based on a component/service model that allows adaptation of component‐based applications and uses service‐oriented architecture for providing adaptation services to be embedded in adaptation connectors.

The paper proposes CSC, a self‐adaptation platform based on MMSA, to describe software architectures for multimedia‐oriented application and providing adaptation capabilities. The platform is based on services and offer architecture, with three layers particularly adapted to adaptation of multimedia flow (types, formats, properties) and which allows solving the heterogeneity problems of components.

Examines the factors which are important in the choice of freight services for both shippers and freight suppliers and explores whether the service choice decision is based on different sets of criteria for the two groups and further, whether freight suppliers use different criteria in selecting sea and air transport services. Principal components analysis is used to elicit the factors important in freight service choice. Carrier timing and price characteristics are more important for freight shippers while performance and schedule are more important for freight suppliers purchasing sea services and a combination of schedule and space is more important for freight suppliers purchasing air services. Discusses strategic implications for marketing.

The performance of public–private partnership (PPP) projects depends on how the project has been structured. The traditional PPP option analysis for structuring project scope and size relating to the bundling of functions concerning a single component of the value chain will need to be extended to handle multi-component sectors such as municipal solid waste (MSW) in formulating the project scope. This analysis is currently missing in the extant literature. The paper aims to discuss these issues.

Through a comprehensive literature review as the methodological backbone, this study develops a testable holistic framework for the procurement of MSW PPP projects that examines how various factors of bundling affect the performance of the PPP projects.

Using transaction cost economics, agency and auction theories, the review identifies that innovation, maturity, quality specifiability, scope, competition, information asymmetries and transaction attributes have a significant influence on the performance and success of the PPP projects.

Alternative supply chain management possibilities and firm-level organisational ways can be predicted using this framework to strategize the solutions for the municipal infrastructure. Based on this contribution, future research can test the framework to increase the knowledge of bundling theory about how to structure network infrastructure PPP projects.

Studies on how to bundle/unbundle the projects having components of the value chain are in a nascent stage. The present study attempts to extend the body of knowledge on PPP to the complexity of bundling both the functions and components of the value chain in structuring the PPP project scope.

The purpose of this study is to measure the gap and compare the quality of services provided by the Central Library of the University of Tehran and Allameh Tabataba'i University and identify the components of service that need improvement in these libraries.

In this study, a descriptive survey method is used for data collection. The study sample contains 205 people selected out of 31,000 members of Tehran University and 100 people out of 15,000 members at Allameh Tabataba'i University. The LibQual tool is used to measure different levels of users' perceptions of library service quality.

Based on the findings of the study, the level of service received at the University of Tehran was higher than the minimum expected level, and at Allameh Tabataba'i University, the level of service received was lower than the minimum level of expected, which indicates users' satisfaction at this index at the University of Tehran and users' dissatisfaction at Allameh Tabataba'i University. In the index of information control and library as a place in Tehran University, the level of service received was higher than the minimum level and in Allameh Tabataba'i University, the level of service received was lower than the minimum level, which indicates the satisfaction of users in this index at the University of Tehran and users' dissatisfaction at Allameh Tabataba'i University.

Service quality, or quality of service, is the measurement and comparison of the size of service provided with users' expectations. The following principles illustrate the dimensions of service quality: Quality of service is much more difficult to measure than the quality of goods. The quality of service is based on users' expectations. Quality of service varies in status, meaning that the quality of a service is measured against the customer's initial expectations of that service (Parasuraman et al., 1985).

Being the first performance evaluation, community synchronization, economic justification, user satisfaction and customer orientation are the values of the present study.