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Article
Publication date: 21 December 2017

Leonor Rodriguez

The purpose of this paper is to focus on the methodological challenges in the design and implementation of an emotionally sensitive topic involving research with adolescents based…

Abstract

Purpose

The purpose of this paper is to focus on the methodological challenges in the design and implementation of an emotionally sensitive topic involving research with adolescents based on a study evaluating the experiences of adolescents and families facing a diagnosis of maternal cancer.

Design/methodology/approach

This conceptual paper builds an argument based on experiences from the field of qualitative data collection with adolescents and builds on arguments that were identified in the literature to provide with a detailed argument on the methodological challenges that researchers can face while undertaking sensitive research with young people.

Findings

Carrying out research on sensitive topics is challenging because rigour can be affected by real people experiencing pain, sorrow and other emotions linked to sensitive and difficult moments in their lives. Researchers need to decide how they will deal with the emotional impact that these topics can have on them as people but also continue to carry out high quality research.

Originality/value

This paper adds to the current body of knowledge by describing the challenges faced in the field carrying out data on sensitive issues with adolescents but it also provides alternatives and solutions on how these limitations can be overcome from early stages of the research design until the dissemination of results.

Details

Qualitative Research Journal, vol. 18 no. 1
Type: Research Article
ISSN: 1443-9883

Keywords

Article
Publication date: 21 June 2018

Arosha S. Adikaram

The purpose of this paper is to illustrate how the particular culture within which research is conducted and its norms and values can give rise to additional challenges and…

Abstract

Purpose

The purpose of this paper is to illustrate how the particular culture within which research is conducted and its norms and values can give rise to additional challenges and complications for the researcher when the research area is sensitive in nature.

Design/methodology/approach

Drawing on research on sexual harassment of working women in Sri Lanka, the researcher engages in self and methodological reflections to elucidate the many challenges faced.

Findings

Carrying out sensitive research in an Asian cultural context, with various stereotyping cultural norms, values and beliefs can give rise to additional culture-specific challenges for the researcher, even when the researcher is a cultural insider. How these cultural complexities influence the manner in which the participants respond to data collection and the manner in which the researcher is seen and understood by others are explained. Strategies to overcome these challenges are discussed in light of the cultural competencies propose by Deardorff and Sewyer et al.

Practical implications

The paper highlights the need for researchers engaged in sensitive research to carefully plan and conduct their research, being mindful not only to the sensitive nature of the topic, but also to the cultural edifices and ethos.

Originality/value

The influence of cultural context in conducting sensitive research is not sufficiently addressed. Culture-specific challenges that can arise in cultures outside the West, such as Asia, have specifically being neglected. This paper addresses this knowledge gap by focusing on the culture-specific challenges faced by researchers, whether they are cultural insiders or outsiders.

Details

Qualitative Research Journal, vol. 18 no. 3
Type: Research Article
ISSN: 1443-9883

Keywords

Open Access
Article
Publication date: 26 July 2021

Ylva Hård af Segerstad

This study aims to explore the complexities of methodological, ethical and emotional challenges of studying sensitive and vulnerable communities online from the perspective of…

1083

Abstract

Purpose

This study aims to explore the complexities of methodological, ethical and emotional challenges of studying sensitive and vulnerable communities online from the perspective of simultaneously being a researcher and a research subject. The point of departure for these explorations consists of the author’s past and ongoing studies of the role and use of a closed grief support group on Facebook for bereaved parents – a community of which the author is a member. The aim is not to provide ready solutions for “how to do ethics,” but rather to contribute to the collective and ongoing work initiated by the Association of Internet Researchers (AoIR), among others, and to recognize the necessity of ethical pluralism, cross-cultural awareness and an interdisciplinary approach.

Design/methodology/approach

This is an explorative study, drawing on an (auto)ethnographic case study. The case serves as a point of departure for discussing the complexities of methodological, ethical and emotional challenges of studying sensitive and vulnerable communities online from the perspective of simultaneously being a researcher and a research subject.

Findings

Being a researcher and a research subject rolled into one, as it were, presents both opportunities and challenges. To conduct responsible research from both these perspectives pose high demands on the researchers’ ethical as well as emotional capacities and responsibilities. Hopes and expectancies of the community under study might put the researcher into a dilemma, ethical aspects of anonymity and informed consent might have to be reconsidered as well as emotional challenges of engaging in and with sensitive research, all of which makes for a complex balancing act. Ethics and methods are inextricably intertwined, so are the emotional challenges of conducting sensitive research intermingled. Studying vulnerable individuals and closed communities online highlights the necessity for case and context sensitive research and for flexibility, adaptivity and mindfulness of the researcher. It also highlights the importance of discussing and questioning theoretical, methodological and ethical developments for studying everyday life practices online.

Originality/value

The challenges encountered in this case study contribute to the experientially grounded approach to research ethics emphasized in AoIR’s ethics guidelines. This case offers an opportunity to explore and discuss complex issues arising from the researcher’s insider position in a closed group devoted to the sensitive topic of supporting bereaved parents. Further, it highlights the necessity for research to be case and context sensitive as well as for the researcher and the research design to be flexible and adaptive. Research on vulnerable communities also heightens the demands of ethical responsibility of the researcher and the research process.

Details

Journal of Information, Communication and Ethics in Society, vol. 19 no. 3
Type: Research Article
ISSN: 1477-996X

Keywords

Open Access
Book part
Publication date: 9 December 2021

Alex Stedmon and Daniel Paul

In many security domains, the ‘human in the system’ is often a critical line of defence in identifying, preventing and responding to any threats (Saikayasit, Stedmon, & Lawson

Abstract

In many security domains, the ‘human in the system’ is often a critical line of defence in identifying, preventing and responding to any threats (Saikayasit, Stedmon, & Lawson, 2015). Traditionally, such security domains are often focussed on mainstream public safety within crowded spaces and border controls, through to identifying suspicious behaviours, hostile reconnaissance and implementing counter-terrorism initiatives. More recently, with growing insecurity around the world, organisations have looked to improve their security risk management frameworks, developing concepts which originated in the health and safety field to deal with more pressing risks such as terrorist acts, abduction and piracy (Paul, 2018). In these instances, security is usually the specific responsibility of frontline personnel with defined roles and responsibilities operating in accordance with organisational protocols (Saikayasit, Stedmon, Lawson, & Fussey, 2012; Stedmon, Saikayasit, Lawson, & Fussey, 2013). However, understanding the knowledge that frontline security workers might possess and use requires sensitive investigation in equally sensitive security domains.

This chapter considers how to investigate knowledge elicitation in these sensitive security domains and underlying ethics in research design that supports and protects the nature of investigation and end-users alike. This chapter also discusses the criteria used for ensuring trustworthiness as well as assessing the relative merits of the range of methods adopted.

Article
Publication date: 28 June 2022

Arosha S. Adikaram, Subashini Weerakotuwa and Dilusha Madushanka Liyanage

This paper aims to revisit the debate on the insider-outsider positionality of the researcher in conducting qualitative research by highlighting the challenges of researching

Abstract

Purpose

This paper aims to revisit the debate on the insider-outsider positionality of the researcher in conducting qualitative research by highlighting the challenges of researching sexual harassment and harassment among stigmatized or hidden groups of individuals in a culturally value-laden backdrop in South Asia.

Design/methodology/approach

The authors drew on a bricolage of methods to analyze and write this paper. First, the authors borrowed from the case study approach to select three research projects that would shed light on the argument raised in the study. Then, narratives, together with self and critical reflexivity were used to write reflective narratives, which served as data for this paper. Next, the authors used the thematic analysis method to analyze the reflective narratives. Finally, the authors drew from literature and the experiences to provide recommendations for the challenges thus identified.

Findings

The critical reflections highlight three overarching challenges the authors encountered as insider-outsiders in researching a sensitive topic among stigmatized/hidden groups in a value-laden cultural backdrop: 1) difficulty in recruitment, 2) internalized gender norms and 3) unconscious biases. Based on these challenges, the authors posit that what is pertinent is not whether a researcher is an insider, outsider or in-betweener per se, but how to maximize benefits and minimize pitfalls of being an insider or outsider and employing other means of overcoming the drawbacks. The authors also claim that being more sensitive to the culture, reflexive, flexible and experienced would help overcome challenges faced when conducting research of this nature as insiders-outsiders.

Originality/value

There appears to be little empirically derived inquiry on the insider-outsider positionality of the researchers at the intersection of sensitive topics, stigmatized participants and culture. Our reflections and suggestions address this lacuna while revisiting the simplistic use of insider-outsider dichotomy and proposing other means to overcome the drawbacks brought on by the researcher positionality.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 17 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 30 May 2018

Colin Rogers

The purpose of this paper is to illustrate how practical research can be undertaken into sensitive issues within the criminal justice system having cognisance of the needs of…

Abstract

Purpose

The purpose of this paper is to illustrate how practical research can be undertaken into sensitive issues within the criminal justice system having cognisance of the needs of those subject to the research process.

Design/methodology/approach

A mixed methods design which was complicated due to the subject matter being explored, that of historical reporting of sexual offences. Confidential questionnaires and focus group method utilised, but in constant contact with specialised victim support service to ensure rights of victims understood and interwoven into the design.

Findings

Even though there are some very sensitive areas within the criminal justice system where it is believed research is difficult to undertake, it can be achieved by constant reference to the needs of the victim and strict confidentiality. Given the right circumstances and approach, research into what has been previously considered areas of difficulty can be researched effectively.

Research limitations/implications

Due to the research methods explored an utilised, a template for research methodology can be seen which can be transferred into any other sensitive topic that requires research. In addition, by undertaking this method, previously unheard voices of victims of historical crimes can be utilised to inform official policy and practice. However, a limitation of the approach can be the low number of respondents wishing to take part.

Practical implications

Victims have an opportunity to influence public policy. The methods utilised “opens up” the possibility for replication of research into other sensitive areas of the CJS. The methods utilised involved a number of Criminal Justice Agencies which assisted in maximising their understanding of victims experiences thorough the partnership approach. The research methods and results influencing training methods of the police as first responders to such incidents.

Social implications

The social implications of this paper are that it will encourage other researchers not to be afraid of what appears to be “hard to reach” and sensitive topics in terms of social science research. This will allow for greater numbers of marginalised individuals and victims to engage and influence the criminal justice system, thereby influencing public policy and improving the way victims of crime are treated.

Originality/value

This paper is one of the few, if any, that explores ethical problems and sensitive topics such as historical reporting of sexual offences. It will have resonance for those who wish to undertake similar types of research.

Details

Journal of Criminological Research, Policy and Practice, vol. 4 no. 2
Type: Research Article
ISSN: 2056-3841

Keywords

Article
Publication date: 1 February 1998

Julie Barnett

The literature relating to asking sensitive questions in surveys is reviewed and evaluated. It is argued that work relating to the nature of associated response effects and the…

1981

Abstract

The literature relating to asking sensitive questions in surveys is reviewed and evaluated. It is argued that work relating to the nature of associated response effects and the development of strategies designed to cope with these embodies a number of largely unexamined assumptions. These are identified in three main areas. First, clarification is necessary in relation to the way in which sensitivity is defined and operationalised. Second, the relationship between sensitivity and context is explored with particular reference to identity. Finally, some of the implications of the link between assurances of anonymity and responses to sensitive questions are explored. In conclusion it is suggested that the benefits of methodology sophistication will be most apparent in the context of the theoretical development of these issues.

Details

Journal of Managerial Psychology, vol. 13 no. 1/2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 12 October 2021

Nicholas Woodrow, Hannah Fairbrother, Mary Crowder, Elizabeth Goyder, Naomi Griffin, Eleanor Holding and Helen Quirk

The use of online focus groups to explore children and young people's (CYP) perspectives of inequalities in health and associated “sensitive” topics raises important ethical and…

Abstract

Purpose

The use of online focus groups to explore children and young people's (CYP) perspectives of inequalities in health and associated “sensitive” topics raises important ethical and methodological issues to consider. The purpose of the paper is to discuss lessons learnt from navigating the authors' way through some of the key challenges the authors encountered when researching inequalities in health with CYP through online focus groups.

Design/methodology/approach

In the paper, the authors draw on reflections and notes from the fieldwork design, public involvement and engagement (PIE) activities and data collection for their research project.

Findings

Collecting data online influenced the authors' ability to develop rapport and relationships with CYP and to provide effective support when discussing sensitive topics. The authors note that building activities to develop rapport with participants during recruitment and data collection and establishing clear support and safeguarding protocols helped navigate challenges of online approaches around effective and supportive participant engagement.

Originality/value

The paper highlights that despite ethical and methodological challenges of conducting online focus groups with CYP on potentially sensitive topics, the adoption of practical steps and strategies before, during and following data collection can facilitate the safe participation of CYP and generate useful and valid data in meaningful and appropriate ways.

Details

Qualitative Research Journal, vol. 22 no. 2
Type: Research Article
ISSN: 1443-9883

Keywords

Content available
Article
Publication date: 1 June 2005

Roy Langer and Suzanne C. Beckman

This paper discusses how netnography can be applied in order to conduct covert research on sensitive research topics. An analysis of a Danish internet message board on cosmetic…

18108

Abstract

Purpose

This paper discusses how netnography can be applied in order to conduct covert research on sensitive research topics. An analysis of a Danish internet message board on cosmetic surgery illustrates suggestions concerning modifications of netnography guidelines.

Design/methodology/approach

Owing to the relevance of studying sensitive research topics – in particular when access to informants is difficult – netnography has been applied in an analysis of cross consumer online‐communication about cosmetic surgery on a Danish internet message board. Methodological stages and procedures including entreé, data collection, analysis and interpretation have been followed. In terms of research ethics and member checks, however, the suggested guidelines have been modified.

Findings

Empirical findings verify that consumers use internet message boards in order to exchange information and advice about cosmetic surgery. Especially the opportunity to masquerade and to cover their identities allows them to express attitudes, opinions, and experiences freely – and hence to study these in order gain deeper insights into consumption motives, concerns, and experiences.

Originality/value

The paper suggests that netnography is a suitable methodology for the study of sensitive research topics, enabling the researcher in an unobtrusive and covert way to gain deeper insights into consumers' opinions, motives, and concerns. Based on a discussion of netnography's position in between discourse analysis, content analysis and ethnography, it is argued for the legitimacy of covert research, including a revision of existing guidelines for research ethics with regard to informed consent when conducting netnography.

Details

Qualitative Market Research: An International Journal, vol. 8 no. 2
Type: Research Article
ISSN: 1352-2752

Keywords

Open Access
Article
Publication date: 2 June 2022

Marie Eneman

This article aims to describe the personal experience and ethical dilemmas that the author encountered when conducting qualitative research on a highly sensitive topic, i.e…

Abstract

Purpose

This article aims to describe the personal experience and ethical dilemmas that the author encountered when conducting qualitative research on a highly sensitive topic, i.e. interviews with offenders convicted of child pornography.

Design/methodology/approach

This study uses an autoethnographic approach to describe and reflect on my personal experience, emotions and ethical dilemmas when undertaking sensitive research that examines illegal acts.

Findings

Ethical dilemmas and emotional challenges highlighted refer to the issue of access to useful empirical material, conducting interviews with convicted offenders in prison environments, the complexity surrounding confidentiality when interviewing offenders about their criminal activities, vulnerability and insecurity for the researcher and emotional challenges for the researcher when listening to the offenders’ stories describing serious crimes against children.

Originality/value

This article contributes with insights and reflections on conducting qualitative research with a marginalized and stigmatized group in prison environments.

Details

Journal of Information, Communication and Ethics in Society, vol. 20 no. 3
Type: Research Article
ISSN: 1477-996X

Keywords

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