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1 – 10 of 520Constructing academic library learning spaces involves ad hoc groups of agents often with fuzzy inter-relationships. Librarians and their user communities are initially hailed…
Abstract
Purpose
Constructing academic library learning spaces involves ad hoc groups of agents often with fuzzy inter-relationships. Librarians and their user communities are initially hailed within these groups as prime-movers in realizing projects. Librarians bring to the table contagious ideas generated from their own profession in the hope of securing appropriate funding and planning pre-requisites. All other agents, be they internal community representatives or external architects, assist them in making sense of each other’s standpoints to co-create dynamic learning spaces in “commons consent”. The paper aims to discuss these issues.
Design/methodology/approach
Using the community culture in The Chinese University of Hong Kong as existed in 2012 as a case study, this paper examines the reality of this process in terms of a new library for learning, teaching and research.
Findings
Can librarians hold sway over the priorities of other individual agents, particularly architects, to gain consent to build their initial concept of the commons which they are vigorously promoting as professionally valid and educationally potent? In the co-creation of a building, individual preferences and organizational power structures in ad hoc groups drawn from the university’s distinct cultural environment fuel compromise and even tension around the librarians’ and architects’ original visions.
Research limitations/implications
Many other case studies of library building learning commons projects would be useful to add to these findings in sensemaking, co-creation and community cultures.
Practical implications
Assists library managers in their management of large buildings projects.
Originality/value
An original case study of a major Asian academic library learning commons project which involves sensemaking, co-creation and community cultures ideas imported from construction science.
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Marion has just taken on the directorship of a joint university/public library. You, as her protégé, are interested in observing how she approaches the new venture. You are…
Abstract
Marion has just taken on the directorship of a joint university/public library. You, as her protégé, are interested in observing how she approaches the new venture. You are curious about what information she will gather, whose advice she will seek, how she will figure out the expectations others have of her and the library, how she will prioritize the many challenges before her, and how she will negotiate her leadership role with the staff. In other words, you want to study Marion's organizational sensemaking.
Using Weick's sensemaking theory within a KM framework, and storytelling methodology, this study aims to deconstruct a recent public internet access policy crisis at the newly…
Abstract
Purpose
Using Weick's sensemaking theory within a KM framework, and storytelling methodology, this study aims to deconstruct a recent public internet access policy crisis at the newly amalgamated Ottawa Public Library (Canada). As the library's former Manager of Virtual Library Services, the author retrospectively enacts the story of how the library board and management resolved a public controversy led by the staff and the community newspaper. At issue were the library staff's right to be protected from viewing internet pornography, the community's reaction to the issue of protecting children's internet access, and the library's commitment to intellectual freedom online.
Design/methodology/approach
Plausible meanings are presented, the public library's identity and beliefs are reinterpreted, organizational vocabularies are challenged and tacit and cultural knowledge is created and shared.
Findings
In keeping with a commitment to knowledge creation and use, the library should be actively engaged in multiple tellings of this organizational story by both staff and management. Such tellings, while perhaps not building any new consensus, would contribute to future sensemaking and could aid future strategic planning.
Originality/value
Applies Weick's theory, developed in a larger KM framework, and using storytelling methodology, to deconstruct the experience of a recent organizational crisis involving public internet access in a Canadian public library.
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Heather Toomey Zimmerman, Katharine Ellen Grills, Zachary McKinley and Soo Hyeon Kim
The researchers conducted a collective case study to investigate how families engaged in making activities related to aerospace engineering in six pop-up makerspace programs held…
Abstract
Purpose
The researchers conducted a collective case study to investigate how families engaged in making activities related to aerospace engineering in six pop-up makerspace programs held in libraries and one museum. The purpose of this paper is to support families’ engagement in design tasks and engineering thinking, three types of discussion prompts were used during each workshop. The orienting design conjecture was that discussion prompts would allow parents to lead productive conversations to support engineering-making activities.
Design/methodology/approach
Within a collective case study approach, 20 consented families (22 adults, 25 children) engaged in making practices related to making a lunar rover with a scientific instrument panel. Data included cases of families’ talk and actions, as documented through video (22 h) and photographs of their engineering designs. An interpretivist, qualitative video-based analysis was conducted by creating individual narrative accounts of each family (including transcript excerpts and images).
Findings
Parents used the question prompts in ways that were integral to supporting youths’ participation in the engineering activities. Children often did not answer the astronomer’s questions directly; instead, the parents revoiced the prompts before the children’s engagement. Family prompts supported reflecting upon prior experiences, defining the design problem and maintaining the activity flow.
Originality/value
Designing discussion prompts, within a broader project-based learning pedagogy, supports family engagement in engineering design practices in out-of-school pop-up makerspace settings. The work suggests that parents play a crucial role in engineering workshops for youths aged 5 to 10 years old by revoicing prompts to keep families’ design work and sensemaking talk (connecting prior and new ideas) flowing throughout a makerspace workshop.
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Yu-Wei Chang and I-Jen Li
This study explored the influence of Dervin’s sensemaking methodology (SMM).
Abstract
Purpose
This study explored the influence of Dervin’s sensemaking methodology (SMM).
Design/methodology/approach
Citation context analysis was used to identify the most influential SMM concepts in 948 articles citing 34 SMM-related studies by Dervin that were published between 1983 and 2017. Moreover, the bibliometric method and content analysis were incorporated to examine the disciplines and research topics influenced by the SMM-related studies and the role of cited content in SMM-related studies.
Findings
The influence of SMM is concentrated in information behavior research in the field of library and information science (LIS). The 1992 book chapter From the mind’s eye of the user was most frequently cited, followed by the first SMM study from 1983; 14 of the 18 content categories were relevant to SMM. “Sensemaking,” at the core of SMM, was the most influential cited concept, primarily cited from the 1983 SMM-related study. Although the SMM was developed as a research method, it has not been primarily applied to design research methods in other studies.
Originality/value
This study explored the interdisciplinary influence of Dervin’s SMM from several aspects and demonstrated the complex information dynamics between SMM-related works and citing articles.
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Tove Faber Frandsen, Kristian Møhler Sørensen and Lyngroes Fladmose Anne
Libraries are increasingly trying to communicate the library's contributions and telling the library stories. Stories can be a component of impact assessment and thus add nuance…
Abstract
Purpose
Libraries are increasingly trying to communicate the library's contributions and telling the library stories. Stories can be a component of impact assessment and thus add nuance to an assessment. Evaluations of libraries can include collecting and presenting stories of change, which can serve as evidence in impact assessments. The narrative field allows for many different approaches to a narrative perspective in the study of libraries, but the existing literature provides little overview of these studies. The purpose of this study is to introduce the narrative field and present a systematic review of the existing studies of libraries that use narrative approaches.
Design/methodology/approach
The methods in this study comprise of a systematic review of publications reporting narrative approaches to studying libraries. To retrieve the relevant studies, Library and Information Science Abstracts, Scopus, Web of Science and Proquest Dissertation were searched. Furthermore, the authors examined reference lists and performed citation searches. Study selection was performed by two reviewers independently. Using designed templates, data from the included studies were extracted by one author and confirmed by another.
Findings
The database searches retrieved 2,096 records across the four databases which were screened in two steps, resulting in 35 included studies. The authors identify studies that introduce narrative enquiries in library studies as well as studies using narrative approaches to the study of libraries.
Originality/value
Exploring narratives and stories for understanding and evaluating the library's worth is a promising field. More work is needed, though, to develop theoretical and methodological frameworks. Several of the included studies can serve as examples of the potential of a narrative perspective in the study of libraries.
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