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Article
Publication date: 28 January 2019

Senthil Kumar Muthusamy

In the extant organizational change literature scant attention has been given to the communication and cognitive processes consequential to organizational transformation. From the…

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Abstract

Purpose

In the extant organizational change literature scant attention has been given to the communication and cognitive processes consequential to organizational transformation. From the communication and sense-making perspectives, this study discusses the role of positive communication involving stories, metaphors or axioms in fostering socio-cognitive routines necessary for organizational change. The study further examines the empirical link between positive communication and organizational transformation with the survey data from professionals who have experienced the organizational change episode. The paper aims to discuss these issues.

Design/methodology/approach

The study examines the empirical link between the positive communication and organizational transformation with a survey data collected from 174 management professionals who have recently experienced the organizational change episodes such as restructuring, reengineering, TQM adoption or new strategy implementation. With the content analysis of narratives containing metaphors, axioms and stories, the study unravels the underlying clusters of organizational and socio-cognitive dimensions associated with organizational transformation.

Findings

The study results affirm the importance of positive communication and its effects on the emotional buy-in, learning and transformation occurring at the individual level, and attest to the transformational effect of positive axioms, metaphors or stories on the organization. The study also revealed that the positive communication diffusing social, cognitive or emotional attributes such as commitment, trust or optimism produces the desired transformational effect.

Practical implications

It is imperative for managers to understand the relationship between socio-linguistic processes and cognitive attributes such as trust, commitment and learning. With the help of right metaphors, stories and axioms that resonate with changing industry conditions, managers can effectively orchestrate the strategic intent and organizational transformation.

Originality/value

Most studies on the relationship between managerial communication and organizational transformation are primarily qualitative case studies focusing on the dialectics of organizational change. This study carries the strong external validity by capturing the connection between managerial communications and their transformational effect with the help of data collected from the management professionals across multiple industries.

Details

Journal of Organizational Change Management, vol. 32 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 16 February 2021

Jennifer Cherneski

The purpose of this research is to reveal the gendered nature of social arrangements in order to bring to the surface the hidden discourses that mediate the opportunities of women…

Abstract

Purpose

The purpose of this research is to reveal the gendered nature of social arrangements in order to bring to the surface the hidden discourses that mediate the opportunities of women leaders in the field of corporate social responsibility (CSR) and sustainability.

Design/methodology/approach

The author uses critical sense-making (CSM) to analyze interviews with CSR leaders toward understanding the interconnected layers of influences they draw from as they make sense of their experiences.

Findings

Despite the positioning of women as being untapped resources within CSR, the reality within CSR leadership indicates that resilient, stereotypical social constructions of gender are being (re)created. However, cues can disrupt the ongoing process of sense-making and create shocks that represent opportunities for resistance as discriminatory practices are revealed.

Research limitations/implications

Applying CSM as a methodology and to the field of CSR adds a component to CSR and gender scholarship that is currently missing. CSM as a methodology bridges broader sociocultural discourses and the local site of sense-making, making visible the structures and processes that enable some narratives to become legitimized by the formative context and protect the status quo.

Social implications

If these leaders are able to use their discursive power to establish an alternate, dominant narrative throughout their organizations – a culture of emotional empathy within CSR – alternate meanings about the nature and purpose of CSR may emerge while highlighting the need for change.

Originality/value

Applying CSM as a methodology and to the field of CSR adds a component to CSR and gender scholarship that is currently missing. CSM as a methodology bridges broader sociocultural discourses and the local site of sense-making, making visible the structures and processes that enable some narratives to become legitimized by the formative context and protect the status quo.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 16 no. 3/4
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 19 July 2022

Mary M. Juzwik, Robert Jean LeBlanc, Denise Davila, Eric D. Rackley and Loukia K. Sarroub

In an editorial introduction essay for the special issue on Religion, Literacies, and English Education in Global Dialogue, the editors frame papers in the special issue in…

Abstract

Purpose

In an editorial introduction essay for the special issue on Religion, Literacies, and English Education in Global Dialogue, the editors frame papers in the special issue in dialogue with previous scholarly literature around three central lines of inquiry: How do children, youth and families navigate relationships among religion, spirituality, language and literacy? What challenges are faced by language and literacy teachers and teacher educators around the globe who seek to respond to diverse religious and spiritual perspectives in their work? And what opportunities do teachers seize or create toward this end? How are developments of language and literacy theory, policy, curriculum and ritual entangled with race and religion?

Design/methodology/approach

Taking an essayist, humanistic approach, this paper summarizes, interprets and comments on previous scholarly works to frame the articles published in the special issue “Religion, Literacies, and English Education in Global Dialogue” in relation to the field and in relation to one another.

Findings

Denise Dávila, Matthew Deroo and Ilhan Mohamud reveal the relationships young people and families forge and navigate among spiritual literacies and literatures, digital technologies and ethnic identities. Heidi Hadley, Jennifer Wargo and Erin McNeill illuminate how teachers’ vocations, as well as their pedagogical goals and curricular artifacts, can become deeply entangled with religious and spiritual sense-making. Kasun Gajasinghe and Priyanka Jayakodi expand perspectives on both the ritualization and racialization of religion through nationalist policies surrounding national anthem performances in Sri Lanka. Anne Whitney and Suresh Canagarajah discuss how spiritual commitments, communities and experiences interact with their scholarly trajectories.

Research limitations/implications

The essay concludes with a discussion of scholarly capacity building that may be needed for conducting research on religion and spirituality in relation to languages, literacies and English education on a global scale.

Practical implications

The second section of the essay discusses challenges faced by language and literacy teachers and teacher educators around the globe who seek to integrate diverse religious and spiritual perspectives into their work. It foregrounds how many teachers and teacher educators work within contexts where ethnoreligious nationalism is on the rise. It highlights the need for language and literacy educators to develop curiosity and basic knowledge about diverse religions. Further it calls for teacher educators to engage with teacher candidates’ religious identities and sense-making.

Social implications

Because it considers religious and spiritual sense-making in relation to language and literacy education, the social implications of this work are significant and wide-reaching. For examples, the paper questions the conceit of secularism within education, pushing readers to consider their own spiritual and religious identifications and influences when they work across religious differences.

Originality/value

This paper identifies, interprets and assesses current threads of work on religious and spiritual sense-making within scholarship on languages, literacies and English education.

Details

English Teaching: Practice & Critique, vol. 21 no. 3
Type: Research Article
ISSN: 1175-8708

Keywords

Content available
Book part
Publication date: 4 October 2012

Abstract

Details

Social Information Research
Type: Book
ISBN: 978-1-78052-833-5

Article
Publication date: 13 February 2017

Suna Løwe Nielsen and William B. Gartner

The purpose of this paper is to study different aspects and tensional forces that play a role in the internal and contextual negotiation that takes place within students in the…

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Abstract

Purpose

The purpose of this paper is to study different aspects and tensional forces that play a role in the internal and contextual negotiation that takes place within students in the exploration of the possible identity of entrepreneur. It expands the knowledge of how the university context influences student entrepreneurial processes from a multiple identity perspective. The findings are related to discussions of entrepreneurship education.

Design/methodology/approach

A conceptual paper that presents a framework on student entrepreneurial identity sense making that is grounded in a multiple identity perspective. The framework is illustrated by ten narrative cases on student entrepreneurship.

Findings

The framework suggests four different ways students make sense of identity in the process of exploring the entrepreneurial identity along with their university studies. In this process students negotiate between the two identities of “student” and “entrepreneur”, both demanding in time, effort and commitment, and they in different manners struggle with balancing university belonging and entrepreneurial distinctiveness.

Originality/value

The framework serves as a point of departure for discussing the psychological processes and tensions associated with students’ entrepreneurial identity construction, and what it means to entrepreneurship education. It is suggested that universities to a higher degree have to view themselves as psychological institutional moratoriums and thus as platforms of identity explorations rather than deterministic systems preparing students for certain careers to support students in becoming entrepreneurs.

Details

Education + Training, vol. 59 no. 2
Type: Research Article
ISSN: 0040-0912

Keywords

Book part
Publication date: 23 November 2011

Siobhan O'Mahony and Karim R. Lakhani

The concept of a community form is drawn upon in many subfields of organizational theory. Although there is not much convergence on a level of analysis, there is convergence on a…

Abstract

The concept of a community form is drawn upon in many subfields of organizational theory. Although there is not much convergence on a level of analysis, there is convergence on a mode of action that is increasingly relevant to a knowledge-based economy marked by porous and shifting organizational boundaries. We argue that communities play an underappreciated role in organizational theory – critical not only to occupational identity, knowledge transfer, sense-making, social support, innovation, problem-solving, and collective action but also, enabled by information technology, increasingly providing socioeconomic value – in areas once inhabited by organizations alone. Hence, we posit that organizations may be in the shadow of communities. Rather than push for a common definition, we link communities to an organization's evolution: its birth, growth, and death. We show that communities represent both opportunities and threats to organizations and conclude with a research agenda that more fully accounts for the potential of community forms to be a creator (and a possible destroyer) of value for organizations.

Details

Communities and Organizations
Type: Book
ISBN: 978-1-78052-284-5

Article
Publication date: 21 September 2015

Anika Meyer and Ina Fourie

The purpose of this paper is to explore the value of utilising a holistic ergonomic approach, covering engineering, cognitive and social perspectives, to cultivate beneficial and…

1153

Abstract

Purpose

The purpose of this paper is to explore the value of utilising a holistic ergonomic approach, covering engineering, cognitive and social perspectives, to cultivate beneficial and productive collaborative information seeking (CIS) systems and environments, specifically with regard to three main CIS pillars (control, communication and awareness).

Design/methodology/approach

A qualitative research approach, based on a selective corpus of CIS literature, was utilised to perform a content analysis to note if terms and concepts normally associated with engineering, cognitive and social ergonomics can be used to eliminate terms reflecting issues related to three CIS pillars (control, communication and awareness) that can benefit from a holistic ergonomic approach.

Findings

The content analysis revealed that a fairly extensive amount of holistic ergonomic terminology is prominent within the CIS literature, therefore establishing a connection between the two disciplines: CIS and ergonomics. This suggests that CIS system issues could benefit from the insights of a holistic ergonomic approach.

Research limitations/implications

Since this is an exploratory study the scope of CIS literature utilised in the content analysis was limited to a selection considered most important by the authors; this should be supplemented by further research.

Practical implications

Intended to instigate interest in further exploration of the beneficial and productive implications and practical application of holistic ergonomics in designing CIS systems and environments.

Originality/value

This is the first research paper in the Library and Information Science literature that explores the potential of utilising holistic ergonomics to cultivate CIS systems and environments.

Details

Library Hi Tech, vol. 33 no. 3
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 29 June 2012

Peter Stokes and Phil Harris

This paper's aim is to examine the catalytic and pivotal role of micro‐moments in organizations and their role in producing the possibility of sustainable or unsustainable change…

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Abstract

Purpose

This paper's aim is to examine the catalytic and pivotal role of micro‐moments in organizations and their role in producing the possibility of sustainable or unsustainable change and transformation.

Design/methodology/approach

The paper employs participant observation within an interpretivistic methodological approach. This provides critical incident vignettes with which to explore issues.

Findings

The argument contends that macro‐events in relation to either (un)sustainable and (ir)responsible events are rooted in “micro‐moments” centred on behaviour and choices. These myriad choices occur repeatedly – a dilemma captured by the metaphor of Janus. Underpinned by templates of Aristotelian virtue ethics and Kantian deontology, the paper argues that consistent “good” character” and “good behaviour” are central to ensuring sustainable change. Alternatively, “bad” character and behaviours have a propensity to engender ambivalent unsustainable and irresponsible environments.

Social implications

The work heightens awareness of seemingly “insignificant” micro‐behaviour in organizations undergoing processes of change. If allowed to occur without redress, negative micro‐moments lead to negative impacts on the macro‐aspects of the organization whereas positive moments tend to engender more sustainable and responsible environments.

Originality/value

The paper builds an amalgam of extant literatures on business ethics, organizational behaviour, corporate culture, organizational change management and sustainability and focuses attention on the under‐developed phenomenon of the micro‐moment.

Details

Journal of Organizational Change Management, vol. 25 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

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