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ON THE DAY that this leader was being written (for between then and publication day is quite a long time) the Bank rate went up for the fourth time in a short period. By the time these words are offered to the reader, the rate might go up again.

The paper aims to describe a new national system for resource sharing and document supply in Turkey.

The paper takes a historical and descriptive approach.

KITS has been very successful in linking academic and other institutions in Turkey to an effective and efficient system of document supply. This is illustrated by figures provided on its expansion in the last two years.

The paper is useful for all librarians concerned with national document supply systems, especially in the developing world.

This is the first published review of the national system that is transforming document supply in Turkey, and it deals frankly with the obstacles that KITS faces, at the same time indicating the ways in which success has been achieved.

A reference stand among regular stalls offering fruit and vegetables was to be seen in the market‐place of a small town during the library week in Sweden last October. The local public library was marketing its reference service, using reference books as well as a terminal for on‐line searching.

This study aims to focus on the application of a multiple criteria decision analysis (MCDA) method to compare results presented by the Integrated Goals System based on the 12th edition of the Integrated Public Safety Areas (IPSAs) Award, which achieved goals established for Strategic Crime Indicators for the state of Rio de Janeiro, Brazil. The main objective of this research was to limit the compensatory effects of classification criteria on IPSAs that have achieved goals established for crime indicators by applying the MCDA method.

The methodology was based on the application of MCDA. The MCDA method selected and used was ELECTRE III, being implemented by J-Electre software.

Compared to results of the current method, the results of the ELECTRE III method showed a 94.87 per cent change in ranking positions revealed via the SIM method. This finding denotes the elimination of compensatory effects of the criteria. As a consequence, it can be affirmed that the application of resources by IPSA managers to reduce the prevalence of a single strategic crime indicator is no longer a success factor for awarding in the established goal system.

As limitations, it is possible to indicate the time cut used to carry out the research. The research may be extended to other issues of the productivity award.

The methodology applied with the use of ELECTRE III revealed that the government could reduce the cost with the incentive program to reduce criminal indices.

As the MCDA method is based on a binary pairwise comparison system, the methodology imposes a change of attitude on local managers fighting crime to reduce crime indicators and to consequently build a local sense of safety in IPSAs.

This research fills a gap in the literature because there are few studies using the MCDA method in the field of public security. The value of the work lies in the creation of a method that gives the decision-maker, of the law enforcement agency, an alternative to improve the process of rewarding by productividad of the integrated areas of public security.