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Content available
Book part
Publication date: 19 August 2017

Abstract

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Human Capital and Assets in the Networked World
Type: Book
ISBN: 978-1-78714-828-4

Content available
Book part
Publication date: 13 May 2019

Jiří Šubrt

Abstract

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Individualism, Holism and the Central Dilemma of Sociological Theory
Type: Book
ISBN: 978-1-78769-038-7

Content available
Book part
Publication date: 17 October 2018

Abstract

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Toward Permeable Boundaries of Organizations?
Type: Book
ISBN: 978-1-78743-829-3

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66

Abstract

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Kybernetes, vol. 36 no. 3/4
Type: Research Article
ISSN: 0368-492X

Content available
Article
Publication date: 9 August 2011

629

Abstract

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Kybernetes, vol. 40 no. 7/8
Type: Research Article
ISSN: 0368-492X

Open Access

Abstract

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Online Anti-Rape Activism: Exploring the Politics of the Personal in the Age of Digital Media
Type: Book
ISBN: 978-1-83867-442-7

Content available

Abstract

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Information Technology & People, vol. 18 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Open Access
Article
Publication date: 21 August 2017

Sataporn Roengtam, Achmad Nurmandi, David N. Almarez and Anwar Kholid

This research aims to investigate the impact of the use of social media on the organizational form and function in selected local governments of Indonesia, Thailand and the…

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Abstract

Purpose

This research aims to investigate the impact of the use of social media on the organizational form and function in selected local governments of Indonesia, Thailand and the Philippines.

Design/methodology/approach

This research used quantitative and qualitative methods. The researchers not only conducted comparative– explanatory studies among the three ASEAN cities but also used multiple-informant and secondary data analyses. All variables are operationalized into indicators and transformed into a questionnaire in three languages: English, Indonesian and Thai. Primary data for the research were collected using a cross-sectional survey conducted in Bandung City, Indonesia; Iligan City, the Philippines; and Pukhet City, Thailand.

Findings

This research found that social media use has not yet affected the internal organizational processes in the three cities. Also, social media use is not appropriated as a space for citizen–government interaction. It is used for only information dissemination to the public; social media seems to have been used for only collecting information from citizens but not for involving them in the decision-making process.

Research limitations/implications

This research covers only three cities in the ASEAN countries, and the findings cannot be generalized to others. Moreover, this research looks at the supply-side dimension or government organization side only. However, the findings confirm that findings of previous research studies that social media use in the local government is only for information dissemination.

Practical implications

Legal bases for social media use could be an urgent matter to address to advance more fundamental changes in government processes.

Originality/value

There is no prior comparative study on the use of social media by local governments in the ASEAN countries. Social media owing to its sense of personalization or sense of community improves communication between citizens and government better than e-government sites; however, as articulated by Mirchandani et al. (2008), social media may hinder rather than facilitate the delivery of services (Mirchandani et al., 2008). This is due to the absence of a legal basis of its use, as well as agreements on the manner of its use, which prevents full integration of social media into the governance process, particularly in the cases of the cities of Iligan, the Philippines, and Phuket, Thailand.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Open Access
Article
Publication date: 22 November 2021

Isabel Dean, Laura Beckmann, Kathrin Racherbäumer and Nina Bremm

In the present study, we assessed how school improvement consultants, as part of a six-year model project conducted in North Rhine-Westphalia, Germany, were perceived by school…

Abstract

Purpose

In the present study, we assessed how school improvement consultants, as part of a six-year model project conducted in North Rhine-Westphalia, Germany, were perceived by school leaders and how they defined their role(s), tasks and working methods as external consultants at the beginning of the project.

Design/methodology/approach

Our analyses are based on a mixed-methods approach, involving a standardized online survey of school leaders and 18 guideline-based interviews with school improvement consultants, which were conducted at the beginning of the model project. The interviews were analyzed using qualitative content analysis and typifying structuring of the interview material.

Findings

Our results based on the quantitative survey data showed that the school administrators generally rated the collaboration with the external consultants as not very positive. Furthermore, our qualitative findings showed that the school improvement consultants in the model project faced resistance to their coaching efforts, which may be attributed to the obligatory nature of their work on the project. In general, the consulting process appeared to be little differentiated according to the school principals' perceptions of the school needs, with the consultants mainly proceeding as they also do in other coaching processes.

Originality/value

This study contributes to our understanding of coaching in improvement activities among schools serving disadvantaged communities by offering insights into the role(s) and working methods of external school improvement consultants.

Details

International Journal of Mentoring and Coaching in Education, vol. 10 no. 4
Type: Research Article
ISSN: 2046-6854

Keywords

Content available
Article
Publication date: 7 March 2008

Craig Henry

226

Abstract

Details

Strategy & Leadership, vol. 36 no. 2
Type: Research Article
ISSN: 1087-8572

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