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Article
Publication date: 17 September 2021

Kerstin Bremser, Lynda Crowley-Cyr, Villy Abraham, Maria J. Moreno-Martin and Mercedes Carreño

This paper uses a supplemented health belief model (HBM) to explain the risk perception of COVID-19 coronavirus infection by potential and actual domestic and international…

Abstract

Purpose

This paper uses a supplemented health belief model (HBM) to explain the risk perception of COVID-19 coronavirus infection by potential and actual domestic and international travelers (from primarily European countries) in the early pre-vaccine phase of the pandemic and its influence on their travel intentions, decisions, and actions. With a health crisis of this magnitude, it is vital to understand the effect of COVID-19-associated containment measures and safety industry strategies in abating public fear and apprehension associated with non-essential travel.

Design/methodology/approach

The authors used a sequential transformative design consisting of a (QUAN + Qual) survey to explore the HBM dimensions. The questions in the quantitative part of the survey were disseminated online examine perceptions of the severity and susceptibility of the disease, travel risks and willingness to travel. The questions in the qualitative face-to-face survey examined, how international/cross-border travelers (from Spain and Germany) perceive the benefits and barriers of personal protective behavior and the potential influence of cues to action.

Findings

Results suggest that despite potential fear arousal and confusion associated with this infectious disease, people were willing to travel during periodic on-and-off travel restrictions and perceive the benefits of such travel as outweighing barriers like wearing masks, social distancing and other containment measures.

Research limitations/implications

The conceptual model enabled the capture of real-time traveler's feelings about the benefits of traveling in the presence of the coronavirus and their perceptions of COVID-19 safety strategies used at destinations. This study adds to the lack of existing knowledge about potential psychological factors influencing travel decisions and behavior, including self-protective behavior. As borders reopen and we progress towards tourism and hospitality recovery, the results of this study can assist organizations, including health officials and governments, by reminding them of the likelihood of residual public fear when planning their COVID-19 safety strategies.

Originality/value

Given the scarcity of COVID-19 research on people's travel intentions and behavior following periods of social isolation due to lockdowns and border closures, this study captures sample public perceptions at two stages early in the pandemic. It is the first to apply all of the HBM dimensions with the addition of travel risk as a construct to investigate people's travel intentions and behaviors without vaccinations or treatments and to include cues to action in the investigation.

Details

Journal of Hospitality and Tourism Insights, vol. 5 no. 5
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 16 September 2022

Hyejo Hailey Shin, Miyoung Jeong, Natalia Zapata-Cuervo, Maricela Isabel Montes Guerra, Mi-Hea Cho and Yensoon Kim

This study aims to investigate how customers’ perceived risks of sharing economy (SE) affect their self-protective behaviors when using SE, leading to their future behavioral…

Abstract

Purpose

This study aims to investigate how customers’ perceived risks of sharing economy (SE) affect their self-protective behaviors when using SE, leading to their future behavioral intention. Additionally, this study looks into whether there are any differences between accommodation-sharing and ride-sharing customers in the aforementioned relationships.

Design/methodology/approach

An online survey targeting two groups of SE customers (i.e. accommodation sharing and ride sharing) was used. Using partial least squares structural equation modeling, the mechanism of how SE customers’ perceived risks of SE affect their self-protective behaviors, which in turn influence their future behavior intention. A multigroup analysis was performed to assess the difference between the two groups of SE customers. Finally, a multivariate analysis of variance (MANOVA) was conducted to see the potential differences between the five classifications of self-protective behaviors in their perceived risks.

Findings

SE customers’ psychological risks positively affected their hygiene protective behaviors and social protective behaviors, influencing their behavior intention and relative intention (compared with traditional services). Social risk had a negative impact on SE customers’ hygiene protective behaviors. There was a significant difference between accommodation sharing and ride sharing customers in their psychological mechanism of how perceived risks influence their self-protective behaviors.

Practical implications

The findings of this study help SE platforms and service providers better understand their customers’ perceived risks of their services and suggest them to promote their customers’ self-protective behaviors so that perceived risks can be mitigated, thereby generating strong behavior intentions. As the results indicated that there is a significant difference between the two major forms of SE (i.e. accommodation sharing and ride sharing) in their customers’ perceived risks and self-protective behavior, SE platforms can further refine their operational and marketing efforts based on the findings.

Originality/value

This study offers a comprehensive understanding of SE customers’ self-protective behaviors by examining the effects of SE customers’ different perceived risks on their self-protective behaviors during the unprecedented pandemic. Furthermore, the comparison of the two most popular forms of SE (i.e. accommodation sharing and ride sharing) provides new perspectives to understand customers’ behavior in the SE context.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 17 May 2022

Bingjie Liu-Lastres and Han Wen

The purpose of this study was to examine consumers' dining behaviors and explore their decision-making process when dining out during the COVID-19 pandemic.

Abstract

Purpose

The purpose of this study was to examine consumers' dining behaviors and explore their decision-making process when dining out during the COVID-19 pandemic.

Design/methodology/approach

Based on the extended parallel process model (EPPM) and the related literature, a conceptual model was developed and tested. This study conducted an online survey with 351 responses. In addition, a series of statistical analyses, including descriptive analyses and path analyses, were conducted to analyze the associations among key constructs in the proposed model.

Findings

The findings of this study confirmed the pragmatic utility of applying EPPM in a hospitality management context. The findings of this study also outline the different nature between the participants' enactment of self-protective measures and dining out activities. Lastly, while consumers are hesitant about dining out, the results showed that consumers' dining behaviors are directly related to their personality trait of sensation-seeking.

Research limitations/implications

This study was delimited to a cross-sectional design and self-reported data. Such information may provide insights into individuals' decision-making and behaviors related to dining in a COVID-19 context. In addition, this study only includes US samples, while future studies can extend this study by including samples from different countries and cultural backgrounds.

Originality/value

This study adopts an interdisciplinary approach, which derives from tourism and hospitality management and public health. As a result, the findings of this study not only identify the major influencers affecting consumers' dining behavior but also help contextualize a public health model and contribute to the tourism and hospitality management literature.

Details

British Food Journal, vol. 125 no. 3
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 22 January 2020

Norah Ylang

This paper aims to examine demographic differences between individuals who do not take measures to protect themselves from identity theft victimization and those who do. A…

Abstract

Purpose

This paper aims to examine demographic differences between individuals who do not take measures to protect themselves from identity theft victimization and those who do. A majority of the research on identity theft has focused on predictors of victimization, reporting behaviors of the victims and their health and mental outcomes. However, little remains known about the individuals who choose to take any identity-theft measures despite concerns over this fast-growing breed of crime.

Design/methodology/approach

Guided by Felson and Cohen’s routine activities theoretical framework (1979), this study uses the 2014 Identity Theft Supplement of the National Crime Victimization Survey to identify the demographic characteristics that influence the use of self-protection measures among individuals in the general population.

Findings

This study finds that these individuals are much more likely to be white, older, female and highly educated. The decision to undertake protection against identity theft is also influenced by the following factors: prior experience of misuse, possession of a bank account in the prior 12 months, current possession of at least one credit card and awareness that one is entitled to a free copy of one’s credit report.

Originality/value

This study addresses the gap in scholarship on identity theft prevention by applying the concept of guardianship in Cohen and Felson’s routine activity theory (1979) to the usage of self-protection measures in a general population. Future findings will identify the areas which agencies and researchers can focus on to inform policies that foster individuals’ own initiatives to take self-protection measures against potential identity theft.

Details

Journal of Financial Crime, vol. 27 no. 1
Type: Research Article
ISSN: 1359-0790

Keywords

Open Access
Article
Publication date: 5 February 2021

Sangeeta Mehrolia, Subburaj Alagarsamy and Jeevananda S

This study aimed to develop scales to assess perceptions of coronavirus disease 2019 (COVID-19) self-protective measures (SPMs) and examine the psychometric properties based on…

1879

Abstract

Purpose

This study aimed to develop scales to assess perceptions of coronavirus disease 2019 (COVID-19) self-protective measures (SPMs) and examine the psychometric properties based on the theory of planned behavior (TPB).

Design/methodology/approach

A total of 412 participants from Bangalore, India, randomly volunteered to participate in this research. The questionnaire consisted of items related to the TPB scales and demographic details.

Findings

A structural equation model showed a reasonable model fit. In total, 70% of the individuals' behavioral intentions of following COVID-19 SPMs were predicted by perceived benefits, barriers, social norms and social influence. Participants' age impacted on perceived benefits and perceived social influence and individuals' behavioral intentions of following COVID-19 SPMs, with a 13.6% difference in model prediction.

Originality/value

The TPB can be used as a strong psychometric property to assess behavioral determinants of COVID-19 SPMs.

Details

Journal of Health Research, vol. 35 no. 4
Type: Research Article
ISSN: 0857-4421

Keywords

Article
Publication date: 17 May 2022

Stephanie Hui-Wen Chuah, Siriprapha Jitanugoon, Pittinun Puntha and Eugene Cheng-Xi Aw

This study aims to simultaneously examine the influence of demographic, psychographic and situational factors on consumers’ willingness to pay a price premium (WTPp) for robotic…

1829

Abstract

Purpose

This study aims to simultaneously examine the influence of demographic, psychographic and situational factors on consumers’ willingness to pay a price premium (WTPp) for robotic restaurants and to profile market segments based on consumers’ WTPp levels (positive, neutral and negative).

Design/methodology/approach

Using an online survey, the data were gathered from a sample of 897 Thai consumers who had dined at a robotic restaurant in the past 12 months. Structural equation modeling, chi-square tests and the one-way analysis of variance were used for data analysis.

Findings

Demographic (gender, age, income and marital status), psychographic (perceived advantages/disadvantages, personal innovativeness and personality traits) and situational factors (perceived health risk and self-protection behavior) significantly influence consumers’ WTPp for robotic restaurants. The positive price premium group differs significantly from the neutral and negative price premium groups in terms of demographic, psychographic and situational profiles.

Practical implications

The findings of this study help restaurateurs target the correct customers and set up appropriate price fences to safeguard profits and maximize return on investment.

Originality/value

This study contributes to the literature on technology-based services and hospitality by heeding the calls made by Ivanov and Webster (2021) and providing much-needed empirical evidence of possible changes in consumers’ WTPp for robot-delivered services in restaurants due to COVID-19.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 10
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 June 2005

Gorazd Meško and Branko Lobnikar

The purpose of the paper is to explore some dimensions of the community policing strategy of the Slovene police, which emphasizes establishment, reinforcement and maintenance of…

1888

Abstract

Purpose

The purpose of the paper is to explore some dimensions of the community policing strategy of the Slovene police, which emphasizes establishment, reinforcement and maintenance of good relations with local communities and new organized ways of setting of priorities in crime prevention and provision of local safety at the local level (i.e. local safety councils). In addition, the paper seeks to present the development of local safety and security efforts in Slovenia based on ideas of making local communities responsible and on partnership in setting priorities in safety/security efforts, prevention of everyday criminal offences and public disorder.

Design/methodology/approach

The authors have conducted a study on a sample of 178 representatives of local safety councils in several Slovenian towns. The study focused on the functioning of local safety councils in Slovenia and dealt with advantages and obstacles related to the work of such councils. The authors also reflected on the councils within a broader concept of democratisation and inclusion of citizens in crime prevention and partnership‐oriented local problem solving.

Findings

Findings show the development of some dimensions of community policing safety, especially democratic ways in setting priorities in local safety and crime prevention efforts. Despite some obstacles, the main advantages of such councils are as follows: democratisation of formal social control and control over the police; cooperation of (responsible) citizens and knowing one another; development of more active cooperation between all local key persons; facilitating of “safety consciousness” and discussions on local problems and “communities that care” mentality.

Research limitations/implications

The present research used both quantitative and qualitative approaches, which gave a relatively clear overview of the situation studied. A possible problem in studying priorities in crime prevention and safety provision can be related to the population, which attended the local safety council meetings. They do not necessarily represent the public opinion of local citizens but opinions of local élites dealing with crime and public security issues.

Practical implications

The main implications of the paper for policy makers and practitioners are challenges to the further development of local crime prevention efforts, which should be based on partnership, good knowledge (information‐ and knowledge‐based decision making), clear rules or legal framework, financing and accountability.

Originality/value

The paper presents the first such study conducted in a post‐socialist country, and presents some ideas for the development of common efforts in local (communal) crime prevention and efforts for a safer life in local communities.

Details

Policing: An International Journal of Police Strategies & Management, vol. 28 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 9 February 2015

Jose Navarro Martinez and Willy Walter Cortez-Yactayo

The purpose of this paper is to evaluate the impact of social exposure activities, risk awareness measures, individual and family characteristics and the socioeconomic environment…

Abstract

Purpose

The purpose of this paper is to evaluate the impact of social exposure activities, risk awareness measures, individual and family characteristics and the socioeconomic environment where the individual resides on the probability of property crime victimization.

Design/methodology/approach

A state preference model of crime is employed using victimization surveys data for several years complemented with municipality level data from population census. Logit regressions for the probability of victimization are run for males and females separately and using different specifications.

Findings

Regression estimates show that self-protection measures do not offset significantly the probability of victimization and that the likelihood of repeat victimization is highly significant. The most likely victims of property crime in Mexico do not live in highly marginalized communities. Finally, the covariates related to income are stronger predictors of victimization than the level of social exposure.

Research limitations/implications

Further research is needed that considers other types of crime and complements the victimization data with police resources data.

Social implications

This paper helps to obtain a better understanding of property crime in Mexico and its victims. The main results can help policy makers to allocate scarce resources more efficiently and design more efficient measures to fight property crime in Mexico.

Originality/value

The data set used combines individual and family data from several victimization surveys and complements it with municipality level characteristics from population census. The analysis of victimization is made for the entire country and not for large cities only.

Details

International Journal of Social Economics, vol. 42 no. 2
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 4 November 2020

Kristjan Kikerpill

As a well-known social institution, crime prevention has traditionally been in the purview of public authorities. However, the ceaseless increase in the use of online resources…

Abstract

Purpose

As a well-known social institution, crime prevention has traditionally been in the purview of public authorities. However, the ceaseless increase in the use of online resources and governments’ responsibilisation approach to cybercrime prevention has created an ecosystem, which necessitates the empowerment of individuals. By introducing the concept of internal spheres of protection, the purpose of this paper is to show how traditionally public responsibilities require increased facilitation by individuals to adequately safeguard what they value.

Design/methodology/approach

This is a brief conceptual paper, which recasts the individual’s role in cybercrime prevention through a critique of the routine activity theory (Cohen and Felson, 1979) and explains how responsibilisation (Garland, 1996) has created an unavoidable need to provide individuals with the knowledge and tools required to avoid online victimisation.

Findings

In the context of cybercrime, criminological theories that are limited in considering the individual both as the target of crime and the person likeliest to prevent it are quickly becoming outdated. Public authorities either cannot intervene or are moving away from intervening on citizens’ behalf to effectively stymie the pressure from cybercriminals. Thus, there is a need of an approach that starts with individuals and their value-based motivations.

Originality/value

The concept of internal spheres of protection is a novel way of looking at cybercrime prevention. The internal spheres are based on individuals’ values, and the value of security in particular, and take cyber-knowledge as a point of departure towards safeguarding such values, i.e. through risk-decreasing actions and the use of relevant tools.

Details

Kybernetes, vol. 50 no. 4
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 17 August 2012

Mark T. Sedevic

Police recruits need to be prepared the moment they graduate from the police academy for any type of situation. It is during the initial recruit training phase at the police…

Abstract

Purpose

Police recruits need to be prepared the moment they graduate from the police academy for any type of situation. It is during the initial recruit training phase at the police academy where police recruits need to learn about terrorism and how to respond to a terrorism incident. The purpose of this paper is to examine whether the Emergency Response Week portion of the Chicago Police Academy's recruit curriculum was adequate and provided Chicago Police Department recruits with adequate knowledge of terrorism awareness and the skills necessary to respond to a terrorism incident.

Design/methodology/approach

Descriptive research was used with a non‐experimental fixed design, along with quantitative survey research.

Findings

The results indicated that the Chicago Police Department recruit curriculum in Emergency Response Week was perceived as above adequate by Chicago Police Department recruits. Additionally, the Chicago Police Department recruits perceived their knowledge concerning terrorism awareness and their skill levels concerning responding to a terrorism incident as above adequate following completion of Emergency Response Week.

Originality/value

Previous researchers mostly examined the breadth of police recruit curricula, which has left a need for an in‐depth knowledge base. This research paper probed deeply into the satisfaction of the Emergency Response Week curriculum at the Chicago Police Department Recruit Academy and narrowed the focus from previous studies.

Details

Policing: An International Journal of Police Strategies & Management, vol. 35 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

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