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1 – 10 of 271
Article
Publication date: 11 June 2018

Miranda Kajtazi, Hasan Cavusoglu, Izak Benbasat and Darek Haftor

This study aims to identify antecedents to noncompliance behavior influenced by decision contexts where investments in time, effort and resources are devoted to a task – referred…

1834

Abstract

Purpose

This study aims to identify antecedents to noncompliance behavior influenced by decision contexts where investments in time, effort and resources are devoted to a task – referred to as a task unlikely to be completed without violating the organization’s information security policy (ISP).

Design/methodology/approach

An empirical test of the suggested relationships in the proposed model was conducted through a field study using the survey method for data collection. Pre-tests, pre-study, main study and a follow-up study compose the frame of our methodology where more than 500 respondents are involved across different organizations.

Findings

The results confirm that the antecedents that explain the escalation of commitment behavior in terms of the effect of lost assets, such as time, effort and other resources, give us a new lens to understand noncompliance behavior; employees seem to escalate their commitments to the completion of their tasks at the expense of becoming noncompliant with ISP.

Research limitations/implications

One of the key areas that requires further attention from this study is to better understand the role of risk perceptions on employee behavior when dealing with value conflicts. Depending on how risk-averse or risk seeking an employee is, the model showed no significant support in either case to influence their noncompliance behavior. The authors therefore argue that employees' noncompliance may be influenced by more powerful beliefs, such as self-justification and sunk costs.

Practical implications

The results show that when employees are caught in tasks undergoing difficulties, they are more likely to increase noncompliance behavior. By understanding better how project obstacles result in such tasks, security managers can define new mechanisms to counter employees’ shift from compliance to noncompliance.

Social implications

Apart from encouraging compliance with enforcement mechanisms (using direct behavioral controls like sanctions or rewards), indirect behavior controls may also encourage compliance. The authors suggest that the ISPs should state that the organization would take positive actions toward task completion and help their employees to resolve their problems quickly.

Originality/value

This study is the first to tackle escalation of commitment theories and use antecedents that explain the effect of lost assets, such as time, effort and other resources can also explain noncompliance with ISP in terms of the value conflicts, where employees would often choose to forego compliance at the expense of finishing their tasks.

Article
Publication date: 1 February 1998

Scott W. Geiger, Christopher J. Robertson and John G. Irwin

Research in escalating commitment has shown that escalation situations are primarily a function of psychological traits such as self‐justification and risk propensity. However…

Abstract

Research in escalating commitment has shown that escalation situations are primarily a function of psychological traits such as self‐justification and risk propensity. However, the extent to which these factors affect decision making is dependent upon a number of variables which include the situation, the level of commitment, and the cultural norms involved No studies to date examine the relationship between escalating commitment and cultural values. The purpose of this paper is to extend the work on escalating commitment by examining it from an international perspective. Research propositions explore cultural values and their impact on the escalation of commitment process.

Details

The International Journal of Organizational Analysis, vol. 6 no. 2
Type: Research Article
ISSN: 1055-3185

Article
Publication date: 23 September 2013

Ethel Brundin and Veronika Gustafsson

The purpose of this paper is to investigate entrepreneurs’ investment decisions under uncertainty in continued investments where the authors test the role of emotions to continue…

4423

Abstract

Purpose

The purpose of this paper is to investigate entrepreneurs’ investment decisions under uncertainty in continued investments where the authors test the role of emotions to continue or discontinue the investment.

Design/methodology/approach

A conjoint analysis is carried out on 101 entrepreneurs’ 3,232 investment decisions. The entrepreneurs were provided with a scenario of an investment where the dependent variable was the entrepreneur's propensity to allocate further resources to the described investment. They assessed their willingness to allocate further resources to the investment on a seven-point Likert-type scale. The independent variables in the experiment were the experienced emotions of the entrepreneur each of which was described by the two levels of high and low.

Findings

It was found that self-confidence, challenge, and hope increase the propensity to continue investments as do increased level of uncertainty. Embarrassment and strain do not increase this propensity, however, high uncertainty decreases the propensity to continue investments. In contrast to the escalation of commitment theory, embarrassment does not make entrepreneurs more prone to invest under uncertainty. Frustration does not yield significant results, which runs contrary to the theory and the hypothesis finds no support.

Research limitations/implications

The paper focussed on a limited number of emotions, and also on one specific moderating factor that impacts the effect of these emotions on the investment decision.

Practical implications

To understand the role of their emotions in investment decisions under different levels of uncertainty may help entrepreneurs to improve the quality of their decision making.

Originality/value

This study is an experiment where practitioner entrepreneurs participate which increases the ecological validity of the study. Emotions can explain, partly, why entrepreneurs persist with some underperforming projects, but not others. Uncertainty is a powerful moderating variable in the decision-making process. The results enhance existing knowledge about the emotive side of entrepreneurs’ propensity to make investment decisions under uncertainty. The results also supplement and refine existing theories on self-justification.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 19 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

Book part
Publication date: 22 August 2014

Vincent K. Chong and Matt Wan

This chapter addresses the criticisms that escalation of commitment research has focused only on individual (as opposed to team or group) decision-making. It has been suggested…

Abstract

This chapter addresses the criticisms that escalation of commitment research has focused only on individual (as opposed to team or group) decision-making. It has been suggested that research findings of individual-based decision on managers’ escalation behaviors may not be applicable in today’s business environment which is increasingly dominated by team or group-based decision. Specifically, this chapter examines the effects of information availability (public vs. private information) and type of responsibility (sole and joint responsibility) on managers’ project evaluation decisions. A laboratory experiment was conducted to test the hypotheses developed for this study. The results indicate that, consistent with prior research, project managers exhibited a greater tendency to continue a failing project under private information than public information conditions. In addition, in the private information condition, project managers with joint responsibility for an investment project expressed a greater tendency to continue a failing project than those with sole responsibility. Implications of our results for the design of management control systems are discussed.

Details

Advances in Accounting Behavioral Research
Type: Book
ISBN: 978-1-78350-445-9

Keywords

Article
Publication date: 30 August 2018

Lee Li, Gongming Qian, Zhengming Qian and Irene R.R. Lu

Using behavioral theory of the firm, the purpose of this paper is to examine how a small firm’s performance relative to historical and social aspirations is related to its…

Abstract

Purpose

Using behavioral theory of the firm, the purpose of this paper is to examine how a small firm’s performance relative to historical and social aspirations is related to its international entrepreneurial orientation (IEO). This study also explores two environmental factors, liability of foreignness (LoF) and host-country market potential (HMP), as the moderators for the relationship of performance and IEO.

Design/methodology/approach

This study uses survey for data collection from Canadian small firms and employs regression models for data analysis.

Findings

The results show that small firms demonstrate stronger IEO when their performance is below aspirations, but their IEO diminishes when their performance exceeds aspirations. The authors also found that a small firm’s LoF does not moderate the impact of its performance feedback on IEO. However, the authors found HMP plays a moderating role when a small firm’s performance is below aspirations.

Originality/value

This study investigates the relationship of IEO to aspiration and found that this relationship is moderated by HMP. The study advances our knowledge on small firms’ international behavior.

Details

International Marketing Review, vol. 35 no. 6
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 10 December 2018

Cees J. Gelderman, Jelle Mampaey, Janjaap Semeijn and Mark Verhappen

This study aims to get a deeper understanding of one of the antecedents of opportunistic behavior in strategic supplier relationships at the individual level of analysis. The…

Abstract

Purpose

This study aims to get a deeper understanding of one of the antecedents of opportunistic behavior in strategic supplier relationships at the individual level of analysis. The authors specifically focus on self-justification, which could be seen as a mechanism that relaxes the moral scruples of purchasing professionals and, hence, facilitates actual opportunistic behavior.

Design/methodology/approach

The critical incident technique was deployed to interview purchasing professionals in the Netherlands about their personal opportunistic behavior in strategic supplier relationships. This resulted in rich autobiographical accounts of 29 critical incidents of opportunistic behavior. The data were analyzed through the lens of the self-justification theory.

Findings

The study identified a set of self-justification strategies underlying opportunistic purchasing behavior in strategic supplier relationships. Opportunistic professionals tended to deploy six strategies: acknowledgement, denial, rationalization, attributional egotism, sense of entitlement and ego aggrandizement.

Research limitations/implications

This study is limited to Dutch industrial purchasers and was exploratory by nature. Future research could extend the perspective to other sectors, cultures and professional roles.

Practical implications

The study draws attention to radically new interventions at the individual level of analysis. To understand and minimize opportunistic behavior in strategic supplier relationships, organizations should acknowledge and address the important issue of self-justifications of purchasing professionals.

Originality/value

In contrast to the existing literature at the firm level of analysis, this study sheds new light on the antecedents of buyer opportunism from an alternative theoretical perspective at the individual level of analysis. The authors do not draw on the narrow perspective of personality psychology, but rather focus on the role of self-justification as an antecedent of buyer opportunism in strategic supplier relationships.

Details

Journal of Business & Industrial Marketing, vol. 34 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Book part
Publication date: 10 December 2018

Thomas Keil, Pasi Kuusela and Nils Stieglitz

How do organizations respond to negative feedback regarding their innovation activities? In this chapter, the authors reconcile contradictory predictions stemming from behavioral…

Abstract

How do organizations respond to negative feedback regarding their innovation activities? In this chapter, the authors reconcile contradictory predictions stemming from behavioral learning and from the escalation of commitment (EoC) perspectives regarding persistence under negative performance feedback. The authors core argument suggests that the seemingly contradictory psychological processes indicated by these two perspectives occur simultaneously in decision makers but that the design of organizational roles and reward systems affects their prevalence in decision-making tasks. Specifically, the authors argue that for decision makers responsible for an individual project, responses given to negative performance feedback regarding a project are dominated by self-justification and loss-avoidance mechanisms predicted by the EoC literature, while for decision makers responsible for a portfolio of projects, responses to negative performance regarding a project are dominated by an under-sampling of poorly performing alternatives that behavioral learning theory predicts. In addition to assigning decision-making authority to different organizational roles, organizational designers shape the strength of these mechanisms through the design of reward systems and specifically by setting more or less ambiguous goals, aspiration levels, time horizons of incentives provided, and levels of failure tolerance.

Article
Publication date: 13 November 2017

Dmitriy V. Chulkov

This study aims to explore the challenges that the escalation of commitment poses to information security.

Abstract

Purpose

This study aims to explore the challenges that the escalation of commitment poses to information security.

Design/methodology/approach

Two distinct scenarios of escalation behavior are presented based on literature review. Psychological, organizational and economic theories on escalation of commitment are reviewed and applied to the area of information security.

Findings

Escalation of commitment involves continuation of a course of action after receiving negative information about it. In the information security compliance context, escalation affects a firm when an employee decides to break the firm’s information security policy to complete a failing task. In the information security investment context, escalation occurs if a manager continues investment in policies and solutions that are ineffective because of psychological, organizational or economic factors. Both of these types of escalation may be prevented with de-escalation techniques including a change in management or rotation of duties, monitoring, auditing and governance mechanisms.

Practical implications

Implications of escalation of commitment behavior for information security decision-makers and for future research are discussed.

Originality/value

This study complements the literature by establishing the context of escalation of commitment in decisions related to information security and reviewing managerial and economic theories on escalation of commitment.

Details

Information & Computer Security, vol. 25 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 1 February 1997

Helga Drummond

Examines a case study of an unsuccessful employment decision. Explains that although it was apparent soon after the appointment that the employee’s performance fell short of…

1589

Abstract

Examines a case study of an unsuccessful employment decision. Explains that although it was apparent soon after the appointment that the employee’s performance fell short of expectations, the employer (a lone trader responsible only to himself), persisted with the appointment for over a year, damaging his business in the process. Seeks to identify the reasons for such apparently irrational behaviour. Concludes that escalation theory overemphasizes the conflict between economic rationality and ego‐defensiveness. Persistence reflects a complex combination of variables, and any judgement of the decision maker’s behaviour is ultimately subjective. Calls into question the bounding assumption of escalation theory that decisions are objectively verifiable. Discusses the theoretical, practical and policy implications of the study.

Details

Personnel Review, vol. 26 no. 1/2
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 10 October 2008

Dmitriy V. Chulkov and Mayur S. Desai

The purpose of this paper is to examine how the real option theory is applicable to evaluation of cases of escalation and premature termination of Management Information Systems…

1813

Abstract

Purpose

The purpose of this paper is to examine how the real option theory is applicable to evaluation of cases of escalation and premature termination of Management Information Systems (MIS) projects.

Design/methodology/approach

The paper compares the implications of psychological and economic escalation theories with lessons from the real option theory as applied to MIS projects. Then, it examines published case studies, and discuss when project continuation enhances and reduces value for the manager and the firm.

Findings

Escalation of commitment is continuation of an investment project after receiving negative signals. Escalation was identified as a significant problem in MIS projects often explained by the desire of the manager to avoid recognizing mistakes and to protect reputation. The opposite problem of premature termination of certain investment projects was also identified. This study argues that accurate application of real option theory is critical to distinguish between escalation and premature termination. Under the real option theory, an investment project is analogous to a financial option, in that there is an opportunity to continue the project, but no obligation. Continuation has value when there is uncertainty and new information about the project may be revealed. Failure to account for the real options in a project is value‐reducing as it may lead to mistakes in premature termination of projects when projects with real option value are labeled as cases of irrational escalation.

Practical implications

The paper details the implications of real option theory to evaluating project continuation in the MIS setting.

Originality/value

This paper applies insights from real option theory to studies of escalation in MIS. Continuing a project may be seen as escalation when it actually has value for the firm, as new information received by continuing the project reduces uncertainty.

Details

Information Management & Computer Security, vol. 16 no. 4
Type: Research Article
ISSN: 0968-5227

Keywords

1 – 10 of 271