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Book part
Publication date: 28 June 2017

Debra A. Noumair, Danielle L. Pfaff, Christine M. St. John, Asha N. Gipson and Sarah J. Brazaitis

The study of group dynamics was central to the field of organization development at its inception. More recently, there has been a move away from considering irrational and…

Abstract

The study of group dynamics was central to the field of organization development at its inception. More recently, there has been a move away from considering irrational and unconscious dynamics in organizational life and more attention focused on rational and observable behavior that can be measured and quantified. We introduce the tool, Beneath the Surface of the Burke-Litwin Model, that invites consideration of how the overt behavior of individuals, groups, and entire systems is linked to covert dynamics. This more comprehensive view of organizational life provides scholar-practitioners with a systemic perspective, a view of covert dynamics by organizational level, and support for the ongoing development of one’s capacity for using self-as-instrument when engaged in organization development and organization change efforts.

Details

Research in Organizational Change and Development
Type: Book
ISBN: 978-1-78714-436-1

Keywords

Article
Publication date: 15 April 2022

John Weng and Lea Hubbard

There exists a variety of programs designed to prepare future leaders. In the arena of graduate programs in leadership, the International Leadership Association (2020) provides…

Abstract

There exists a variety of programs designed to prepare future leaders. In the arena of graduate programs in leadership, the International Leadership Association (2020) provides over 350 programs in their database. Guthrie and Jenkins (2018) have outlined dozens of strategies for leadership education that are utilized in degree programs. As such, there exists a need for informed choices when experiential learning pedagogies are incorporated in leadership education curriculum. One methodology, known as case-in-point, was designed at the Harvard Kennedy School to teach adaptive leadership (Heifetz & Linsky, 2017). There lacks empirical research in demonstrating the effectiveness and impact of case-in-point pedagogy. This qualitative study explored the perceived impact of 12 alumni who took a case-in-point course embedded in a leadership master’s program across a decade. Alumni’s retrospective experiences were collected to understand the impact the course had on them during the time they were in their leadership program and the impact of the learning for their professional lives. Key themes that emerged from the participants included increased levels of awareness in race and power dynamics, an increased use of self-as-instrument, awareness of relationships to authority, and shifts in views of leadership. All participants viewed the case-in point pedagogy as powerful or positive after having graduated from the program despite many recollections of mixed or negative experiences during their time in the course/s. Implications of the findings suggest important considerations relating to scaffolding and proper processing to enhance or improve outcomes for case-in-point pedagogy designed to enhance leadership ability.

Details

Journal of Leadership Education, vol. 21 no. 2
Type: Research Article
ISSN: 1552-9045

Keywords

Book part
Publication date: 23 June 2020

Rosemary C. Reilly

This chapter details the instructional experiences of a group of graduate students, who are emerging Human Systems Intervention practitioners – men and women who self-identify as…

Abstract

This chapter details the instructional experiences of a group of graduate students, who are emerging Human Systems Intervention practitioners – men and women who self-identify as white and work in organizational, community, and educational leadership settings. I outline a series of learning experiences that supported a group of MA students to uncover white supremacist thinking in their work – their approaches to intervention and their mental models regarding effective organizational or community functioning. Using contemplative practices to dig out oppressive, invisible dimensions of white identity, we examined how our whiteness shaped and warped how we enacted our work in community and organization development. We did this by reflective reading, meditation, contemplative arts, deep listening and storytelling, singing and music, and ceremony. This chapter illustrates how higher education can address a fundamental mental model and world view that influences how social responsibility is envisioned and how issues of social justice can be advanced within graduate professional education through socially responsible teaching and learning strategies and activities.

Book part
Publication date: 31 July 2020

David B. Szabla, Elizabeth Shaffer, Ashlie Mouw and Addelyne Turks

Despite the breadth of knowledge on self and identity formation across the study of organizations, the field of organizational development and change has limited research on the…

Abstract

Despite the breadth of knowledge on self and identity formation across the study of organizations, the field of organizational development and change has limited research on the construction of professional identity. Much has been written to describe the “self-concepts” of those practicing and researching in the field, but there have been no investigations that have explored how these “self-concepts” form. In addition, although women have contributed to defining the “self” in the field, men have held the dominant perspective on the subject. Thus, in this chapter, we address a disparity in the research by exploring the construction of professional identity in the field of organizational development and change, and we give voice to the renowned women who helped to build the field. Using the profiles of 17 American women included in The Palgrave Handbook of Organizational Change Thinkers, we perform a narrative analysis based upon the concepts and models prevalent in the literature on identity formation. By disentangling professional identity formation of the notable women in the field, we can begin to see the nuance and particularities involved in its construction and gain deeper understandings about effective ways to prepare individuals to work in and advance the field.

Book part
Publication date: 24 September 2018

Chelsea Palmer and Rochelle Fairfield

In June 2017, The Human Data Commons Foundation released its first annual Quantified Self Report Card. This project consisted of a qualitative review of the privacy policy…

Abstract

In June 2017, The Human Data Commons Foundation released its first annual Quantified Self Report Card. This project consisted of a qualitative review of the privacy policy documentation of 55 private sector companies in the self-tracking and biometric data industry. Two researchers recorded their ratings on concrete criteria for each company’s website, as well as providing a blend of objective and subjective ratings on the overall ease of readability and navigability within each site’s documentation. This chapter explains the unique context of user privacy rights within the Quantified Self tracking industry, and summarises the overall results from the 2017 Quantified Self Report Card. The tension between user privacy and data sharing in commercial data-collection practices is explored and the authors provide insight into possibilities for resolving these tensions. The self-as-instrument in research is touched on in autoethnographic narrative confronting and interrogating the difficult process of immersive qualitative analytics in relation to such intensely complex and personal issues as privacy and ubiquitous dataveillance. Drawing upon excerpted reflections from the Report Card’s co-author, a few concluding thoughts are shared on freedom and choice. Finally, goals for next year’s Quantified Self Report Card are revealed, and a call extended for public participation.

Book part
Publication date: 28 June 2017

Philip H. Mirvis and Mitchell Lee Marks

We review our work as collaborators over nearly 40 years as researchers and OD practitioners on the human, cultural, and organizational aspects of mergers and acquisitions (M&A)…

Abstract

We review our work as collaborators over nearly 40 years as researchers and OD practitioners on the human, cultural, and organizational aspects of mergers and acquisitions (M&A). This chapter addresses (1) how our thinking, research methods, and practices developed over time, (2) accounts of deriving theory from practice and contrariwise of applying theory to practical matters, (3) how our respective shifts from academe toward scholarly-practice influenced our thinking and how we write, and (4) varieties of scholarly collaboration – ranging from intensive interchange to sequential pitch and catch. Early work covers a study of a “white-knight” acquisition and then advising on post-merger integration in a hostile takeover, revealing the stages of a deal, dynamics of buyers and sellers, and human factors that produce the “merger syndrome.”

Throughout we talk about confronting challenges of the scholar-practitioner divide as it pertains to role definition and boundary management as well to our theorizing, writing, and publication agenda. The chapter concludes with reflections on doing applied research in collaboration with a colleague (and friend).

Article
Publication date: 17 May 2013

Marie‐Anne Chidiac

The purpose of this paper is to expand understanding of how Gestalt psychotherapy theory and practice can support the facilitation of change management efforts in organisations.

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Abstract

Purpose

The purpose of this paper is to expand understanding of how Gestalt psychotherapy theory and practice can support the facilitation of change management efforts in organisations.

Design/methodology/approach

The methodology is based on action research approach in which the author has applied Gestalt principles to her work as a change management practitioner. Case study material is used to support the development of an emergent model for change management based on Gestalt psychotherapy theory and praxis.

Findings

This paper emphasises the need to attend in change management efforts to three interrelated capabilities: Sensing, Supporting and Sustaining. Together these emphasise the need to track and stay responsive to the organisational environment; to ensure the right amount of support and challenge is present in the change effort and finally, to provide a focus on experimentation and the embedding of learning for sustainable change.

Research limitations/implications

This contribution is limited by looking at only four cases in the private sector and the current paper should be considered as a preliminary/exploratory research.

Practical implications

This study has two key implications for scholars and practitioners. First, it shows the usefulness of continuous sensing into the phenomenological experience of the organisation throughout the lifetime of a change project. Second, this study shows that learning and experimentation with new ways of being is crucial to an organisation that wants to grow and remain fluid and responsive to its environment.

Originality/value

This article offers a conceptualisation of how the theory and practice of relational Gestalt psychotherapy theory can shape the practice of organisational development practitioners. Its uniqueness lies in that it offers to Gestalt practitioners a sense of the applicability of Gestalt theory to large‐scale organisational interventions; and for non‐Gestalt informed OD practitioners it offers new insights into a theory base that promotes a relational, holistic and emergent view of change.

Details

Journal of Organizational Change Management, vol. 26 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Abstract

Details

Purpose-driven Innovation: Lessons from Managing Change in the United Nations
Type: Book
ISBN: 978-1-80382-143-6

Article
Publication date: 18 June 2019

Jeremias Jesaja De Klerk

The purpose of this paper is to explore change leadership in the context of traumatically experienced change. “Being-centeredness” is proposed as a change leadership paradigm…

Abstract

Purpose

The purpose of this paper is to explore change leadership in the context of traumatically experienced change. “Being-centeredness” is proposed as a change leadership paradigm, with the leader becoming a facilitative instrument who assists restoration of a healthy working environment, healed emotions and change transitioning.

Design/methodology/approach

This paper is a conceptual research paper. Conceptualizations of being-centeredness are developed by building on the discourse of change emotions in organizations and research on change leadership.

Findings

Change interventions are experienced more traumatic than often believed. Healing of these emotions is essential to avoid stuckness. Becoming an instrument of change enables being-centered leaders to assist the emotional healings of victims and survivors when change is experienced as traumatic, promoting individual transitioning, restricting resistance to enhance change readiness and resilience.

Research limitations/implications

Although conceptualizations are supported by an abundance of research and practical experience, as with any conceptual research, it lacks direct empirical evidence to support the conceptualizations.

Practical implications

Being-centeredness is an untapped inner capacity in many change leaders and change interventions. Explicitly normalizing and promoting being-centeredness and the further development of this capacity in leaders will allow this latent capacity to surface from its suppressed state, to be applied overtly.

Originality/value

The paper provides a new paradigm on leaders can and should deal with acute emotions that are often experienced from change, which focus more on the way of being of leaders, than competencies or change activities that must be done. This is likely to further emotional healing, change transitioning, resilience and ultimately change success.

Details

Journal of Organizational Change Management, vol. 32 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Content available
Book part
Publication date: 23 June 2020

Abstract

Details

Civil Society and Social Responsibility in Higher Education: International Perspectives on Curriculum and Teaching Development
Type: Book
ISBN: 978-1-83909-464-4

1 – 10 of 35