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The UK government has suggested that women's inequality can be addressed through improved education and training. The aim of this paper is to explore the extent to which this is the case by examining the opportunities for learning in a range of low‐paid jobs in local government, which are predominantly but not exclusively occupied by women.

Drawing on a case study involving over 100 face‐to‐face interviews with low‐paid workers, their supervisors, managers, trainers and union representatives in one local authority, it uses Scherer's 2004 framework to examine whether low‐paid jobs and the opportunities they provide for training act as “stepping stones” or “traps” to job progression and better pay.

As a solution to the problem of low pay, the discourse of individual self‐improvement under‐estimates the structural problems facing low‐paid workers, their lack of resources and entitlements to learning. Moreover, it ignores the fact that many low‐paid workers in the public sector value their work as socially useful. This public service ethos should not be a justification for low basic pay.

This paper extends the theme of gender equality in UK public services by examining to what extent measures focusing on education and training can lift women workers off the “sticky floor” of low‐paid low status work.

The purpose of this paper is to explore the experiences of a significant group of retail employees, specifically the African‐American operations and service workers that worked behind the scenes in department stores during the Jim Crow era, defined here as 1890‐1965.

Department stores have rightly occupied a prominent place in business historiography. This wealth of scholarship can be explained partly by substantial archival resources, but especially by department stores' significance to US business, cultural, and social history. Yet, despite this rich historiography, a significant number of department store employees have been overlooked, and this omission has distorted the picture of the work culture and marketing strategies of these massive and influential retail institutions. Department stores employ a large number of operations and service staff, such as delivery people, housekeeping and maintenance workers, elevator operators, stock workers, packers, and warehouse workers. These positions make up roughly one‐fifth of all department store work. This paper presents a close study of the two most prominent department stores of early and mid‐twentieth century Richmond, Virginia – Thalhimers and Miller & Rhoads – to offer insight into the work culture and workplace experiences of these employees.

Ultimately, this paper shows that African‐American employees played an important role in the maintenance and image of Richmond department stores. Store managers place high demands for “loyalty” and “faithfulness” on their black staff to demonstrate their lavish services to the buying public. For black employees, this means that the work environment can be highly stressful, as they seek to meet competing demands from customers and co‐workers. However, department store work offers opportunities, in particular, steady employment among a close network of African‐American coworkers. Finally, the presence of segregated black employees undermines managements' attempts to convey their workforce as one “happy family.”

The research is entirely based on two high‐end department stores, Miller & Rhoads and Thalhimers, both based in Richmond, Virginia. Two store archives – available at the Valentine Richmond History Center and the Virginia Historical Society – are the primary resources for this project. Because, the papers in these archives are donated by store managers, a limitation to this study is the dearth of unmediated voices of the employees themselves.

This research adds to the historiography of department stores by shedding light on employees who are expected by employers to remain nearly invisible in their jobs, and unfortunately, have been fairly invisible in the historical record as well.

The purpose of this paper is to consider the relationship between “entrepreneurial segregation” – self‐employment in a gender typical or atypical sector – and social capital.

This paper is based on analysis of data from the 2006 wave of the European Social Survey (ESS). A sample of 2,214 male and female business owners is extracted from the dataset. The sample comprises four sub‐samples – females in female‐dominated industries (n=283); females in male‐dominated industries (337); males in male‐dominated industries (n=1,476) and males in female‐dominated industries (n=118). Regression analysis is used to determine the impact of business owners' gender and the sector of their firm upon their levels of social capital.

Women who operate firms in traditionally female sectors are found to have the highest levels of social capital. In stark contrast, those individuals – men and women – working in traditionally male sectors exhibit lower levels of social capital, measured in terms of trust, community engagement and social networks. Furthermore, self‐employment in a gender traditional or non‐traditional sector is found to be a significant predictor of social capital.

This paper adds to the literature on female entrepreneurship in general but also contributes to the embryonic body of work that is concerned with segregation in self‐employment. To date, very little research has been conducted on women in atypical enterprises, or on the nature of their activities. This paper is a preliminary step towards filling this academic gap. No prior study has assessed the social capital men and women entrepreneurs operating traditional and non‐traditional enterprises.

This paper maps gender‐related outcomes of the World Trade Organization Government Procurement Code (GPC) by highlighting the role of deskilling in changing labor market rewards for women employed in traditionally feminine service occupations.

The emergence of the “contract state” is examined as a major response to the GPC, one, that generates fragmentation and promotes deskilling in public service jobs. Fragmentation is examined by comparing average income in direct public employment and in public procurement contracts.

In the context of service procurement, previous collective agreements recognizing skill and experience are circumvented generating precarious employment for skilled employees.

The analysis unveils the ways in which the contract state through its prioritization of low‐cost bids, promotes women's deskilling in public services. It contributes to a better understanding of the importance of employees' representatives' active participation in tender committees as well as in long‐term auditing of service contractors.

Traditionally, participation in the local community has been considered a crucial component of community living for people with learning disabilities. Highlighted in Valuing People (DH, 2001) and in Valuing People Now (DH, 2007), this concept ‐ now appearing as ‘inclusion’ ‐ has retained its prominence, and is an important area for service development and monitoring. Monitoring of community activities was undertaken pre‐ and post‐closure of two small day service facilities. The findings indicate that for this group of people (generally older with higher support needs) the closure of the day service facilities did not, overall, result in a significant increase in community activities. The availability of the time that the person had previously spent in specialist day services was not, by and large, used to develop social inclusion. Even though, for some individuals, some gains were recorded, overall these gains were considered a poor return for the hours released from the closure of the day service facilities.

In pre‐industrial times women managed, not only the household, but aspects of agricultural work such as the dairy, milking, butter and cheese‐making, often disposing of any surplus through trade or commerce. In the nineteenth century women could be found running businesses such as lodging houses and shops. By 1911 women constituted 19 per cent of employers and proprietors and 20 per cent of managers and administrators and higher professionals. Many of today's women managers are “organization” women, part of the professional managerial class which emerged, in the UK, in the immediate post‐war period and it is on these women that the literature concentrates, in an effort to explain why, despite almost 30 years of equality legislation, women remain under represented in management, tend to be occupationally segregated and are paid less than male managers. This paper explores the experiences of today's women managers and compares them with those of their foremothers.

People with intellectual disability have a low rate of employment in Australia and internationally. Their low employment rate is set within a context of limited employment choices. Further, the most common types of work currently undertaken by people with intellectual disability – open and sheltered employment – have limitations and may not be suitable for everyone. Expanding the employment choices available represents an important way forward, but evidence is needed to guide the expansion. This paper aims to contribute to the evidence required by comparing people with intellectual disability’s experience and outcomes in open and sheltered employment to their experience and outcomes working in social enterprises, which is becoming an important alternative employment option for this group.

The paper uses the qualitative accounts of 51 people with intellectual disability to compare experiences and outcomes in open, sheltered and social enterprise employment in Australia.

The paper finds that social enterprises combine some of the benefits of open and sheltered employment and thus expand employment choice. However, the level of business/market development and opportunities for employment in social enterprises are currently limited and require further development and scale to enable social enterprises to be an option for more people with intellectual disability. Policy implications are drawn out for expanding employment choice, in particular through social enterprise employment, for people with intellectual disability.

The paper offers the first three-way comparison of open, sheltered and social enterprise employment for people with intellectual disability, contributing to both the disability employment and social enterprise literature.

Traditionally, participation in the local community has been considered a crucial component of community living for people with learning disabilities. As one of the key principles in Valuing People (DH, 2001), this concept ‐ now appearing as ‘inclusion’ ‐ has retained its prominence, and is an important area for service development and monitoring. In 1995, following the closure of a large long‐stay hospital, a survey of the community activities of a group of people with learning disabilities living in the community was undertaken. The study was repeated in 2005, for 18 people. For those individuals there was no difference in the frequency of community activities over the 10‐year period. The findings indicate that, for this group of people (people with more severe learning disabilities, requiring 24‐hour support), any aspirations that the frequency of participation in community activities would increase over time have not been met. This is in spite of the re‐focusing on ‘inclusion’ ‐ with the publication of the White Paper, Valuing People ‐ during this period.

Increases in female employment in post‐war Britain are characterized by the concentration of women in low‐paid and low status occupations. Demographic change in the late 1980s and early 1990s could have improved the employment status of women, with employers devising “women friendly” initiatives to deal with the accompanying predicted skill and labour shortages. Discusses research undertaken in the late 1980s and early 1990s to examine the extent to which some of the major employers of women (public and private sector) were responding to the threat of demographic change. It was found that only a small number of employers provided “women friendly” initiatives. These initiatives, however, only eased access into the existing low‐paid occupations in which women already predominated.

This paper is a discussion of how an organisation providing community support developed its employment strategy to focus on gainful employment, valued employment roles, citizenship and human rights, from a traditional model with support/activity workers and sheltered employment, to social firms, employment development and supported employment at differing levels.