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The author takes a comprehensive look at the accessibility of e-resources for all people, including those with disabilities, in the context of collection development (CD).

Employing a combination of research methodologies — policy analysis, content analysis, and phone survey—the author explores the extent to which the needs of people with disabilities are considered.

Several professional library organizations recommend accessibility-sensitive selection and procurement procedures. However, not all students enrolled in library school programs might learn about the issue. Few books on the subject cover the issue adequately. Nationwide, CD policies requiring conformance to accessibility standards are the exception; and when librarians meet to make decisions about the selection of specific e-resources, the needs of people with disabilities are rarely on their radar screens.

Researchers conducting similar surveys in the future might want to not only select a statistically more representative sample of academic libraries but also widen their focus and include both accessibility and usability in their investigations.

Textbook authors and course instructors in the area of CD need to address accessibility and usability. Librarians need to raise the issue with database and e-book vendors during license negotiations.

The acquisition of e-resources designed to be accessible and usable for all will enable people with disabilities to participate more fully in our information-driven society.

The data collected provide for a broad discussion of the extent to which the needs of people with disabilities are considered in connection with CD.

This chapter discusses a bottom-up design strategy to support the principles of Universal Design and Universal Design for Learning adapted for online course development. The concept of Universal Design demands a holistic, bottom-up instructional design model for online course development that integrates technology, accessibility, recent instructional and learning theories, and a participatory postmodern worldview. This study is intended for faculty, instructional designers, administrators, assistive technology staff, and Web multimedia software vendors associated with higher education. The research assists these target audiences to design and develop online courses that are accessible without special adaptation or modification. The components of Universal Design for online learning support newer emergent approaches to instructional design, various programming solutions used in the software engineering field for efficiency, Universal Design for Learning, and legal guidelines associated with accessibility.

Digital inclusivity is about making web sites available to users regardless of a user’s device or disability. This study seeks to find out how accessible and mobile ready state library web sites are and if there is a relationship between web site accessibility and mobile readiness.

I examined web site accessibility through automated code evaluation and manual code inspection of the web site homepage. I evaluated mobile readiness by comparing how homepages displayed on a desktop computer vs. a smart phone.

Most state library web sites had accessibility problems, including missing alternative text for images (82%), inaccessible forms (54%), and poor contrast between text and background (56%). Only 36% of the sites were mobile ready. A Spearman rho analysis of accessibility and mobile readiness found that the more accessible a site is, the more likely it is mobile ready (and vice versa).

While this study identified accessibility and mobile readiness issues, it does not address why these problems exist. In addition, the unit of analysis was limited to the web site homepage. The study’s results emphasize the need to combine manual code inspection with automated analysis, particularly for images’ alternative text.

The study suggests that state libraries need to take greater care in meeting accessibility standards, particularly easily followed standards such as providing appropriate alternative text for images.

Despite the importance of state libraries in organizing and funding local libraries, there has been little research to date on state library web sites.

To provide librarians with a better understanding of what makes online content truly accessible and to increase awareness of the current common accessibility issues found in library web sites and vendor supplied electronic resources.

A through and in-depth literature review takes a look at the web accessibility problems historically found in library web sites. It then briefly explains the basics of web accessibility and delves more deeply into structural content access, which is the hallmark of true accessibility. The simple mechanics as well as the pros and cons of traditional methods of providing keyboard access to web content is discussed. The chapter then provides a gentle introduction to HTML5 and the Web Accessibility Initiative-Accessible Rich Internet Applications (WAI-ARIA), current use, techniques for use, and application opportunities. The chapter also provides the research results of a broad examination of the basic structural accessibility state of many current database providers.

The research shows that the accessibility of library web sites is improving; however many library vendor database products still have significant accessibility problems.

Through the practical accessibility explanations, the chapter points out the ways librarians can use this knowledge to work with users and communicate with product providers regarding the accessibility of library resources.

This chapter provides a rich resource for understanding and implementing web accessibility, particularly as it applies to keyboard navigation and the new accessibility features in HTML5 and WAI-ARIA.

Several factors must align if web accessibility can be achieved and maintained. It is critical that web developers, designers, and content creators each know what to do. Moreover, it is vital that administrators create systems to support enterprise-wide web accessibility. The chapter will cover key issues found in education, predominantly higher education, and share resources to accomplish this complex endeavor.

This chapter aims to present best practices in providing inclusive resources and services offered to persons with disabilities at a public university library, in light of the 25th anniversary of the Americans with Disabilities Act (ADA).

A review of past practices and future considerations are presented from the perspective of providing both effective services and acquiring accessible resources.

Effective practices, at a college library serving individuals with disabilities, need to be a consistent part of daily practices and policies. Due to changing populations of students with disabilities, library outreach to the local disability office and communication to library professionals is essential. Practices for acquiring, assessing, and purchasing library resources require conformity to legal standards in order to be an “accessible” library.

Success for college students with disabilities also requires an institutional and system-wide university commitment to accessibility. As a case study in practice, the College of Staten Island (CSI) Library actively assesses accessibility at their library, which can be relevant to other academic libraries.

Limited amount of studies document the application of compliance with the ADA to daily library acquisition practices. Initiatives are also presented that can lead to future procurement guidelines at the CSI and similar organizations.

E-government involves the use of technology for the betterment of government and for making government more responsive to the governed. However, as practiced, some barriers complicate the achievement of this goal. This chapter provides an overview of e-government at the US national level; identifies access barriers; proposes a research agenda intended to make e-government more accountable and helpful to the audiences it intends to serve; and discusses the implications of e-government to the library community.

This chapter analyzes the ways national, international, and library professional policies address Internet access as a human right. This includes documenting the ways rural libraries fulfill their patrons’ human right to the Internet and demonstrating how Mathiesen’s (2014) framework can be used by library professionals and policymakers to ensure that people have physical, intellectual, and social access to the Web. The author’s intention is to help facilitate a more meaningful definition of access that goes beyond just providing hardware access to bridge the digital divide, but instead asserts the need for librarian assistance and technology training if we wish to allow all members of a society, without exception, to fully enjoy their human rights.

The author analyzes existing national and international policies pertaining to providing information and Internet access in rural and otherwise underserved areas, as well as precedents involving the deployment of previous information and communication technologies (ICTs) in rural areas. This segues into an analysis of barriers to rural Internet access using facets and determinants developed by Mathiesen, leading to the argument that rural librarians’ ability to help underserved populations use the Internet is essential to making Web access meaningful.

• The United Nations (UN) has supported arguments that people have a right to information access and the technologies that support this, suggesting that Internet access is a human right.

• The U.S. government has a history of facilitating access to ICTs in rural areas that dates back to 1934 and continues through the present.

• Funding mechanisms that facilitate Web access in the United States focus primarily on making broadband connections, hardware, and software accessible, leaving out the essential training and assistance components that are essential to making many rural residents and other underserved persons able to actually use the Internet.

The United Nations (UN) has supported arguments that people have a right to information access and the technologies that support this, suggesting that Internet access is a human right.

The U.S. government has a history of facilitating access to ICTs in rural areas that dates back to 1934 and continues through the present.

Funding mechanisms that facilitate Web access in the United States focus primarily on making broadband connections, hardware, and software accessible, leaving out the essential training and assistance components that are essential to making many rural residents and other underserved persons able to actually use the Internet.

Scholarship on rural libraries, including some of the research in this volume, has argued that rural public libraries provide an invaluable service by offering both access to and guidance in using the Internet. While these publications commonly discuss the socioeconomic benefits of providing this access, they often treat the motivation for providing such services as self-evident. This chapter analyzes policies and legal precedents to argue that Internet access for rural residents, through public libraries and other means, is not merely a privilege that will benefit people if funded, but instead a human right that cannot be ignored.

Developments in online learning today closely resemble the development of modern traditional education. In the latter half of the twentieth century, new judicial decisions and law guided traditional education from exclusive to inclusive, from inaccessible to accessible, and from curriculum-centered to student-centered. The authors present a brief history of these developments and compare them to current trends in online learning. Notably, online learning programs seem to be making the same mistakes present in traditional education’s development – mistakes that took decades to correct. The authors suggest theories and practices that can bridge the gap between current trends and online learning’s future promise.