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The purpose of this paper is to propose a method for the assessment of library space use and user experience by combining seating studies, surveys and observational data.

Seating usage studies (called seating sweeps), technology-assisted face-to-face surveys and observational data were used to assess library space usage and identify user behaviors.

Results from the study revealed higher library use than expected and provided insight into user behaviors and patterns.

The methods and study described aid in raising awareness of user experience within library spaces and provide valuable data for space redesign efforts.

The study builds upon methods described by Linn (2013) and combines traditional user experience methodologies to gain insight into library space use and user needs.

This paper seeks to examine the spatial patterns of student use of machines in each laboratory to whether there are underlying commonalities.

The research was carried out by assessing the user behaviour in 16 computer laboratories at a regional university in Australia.

The study found that computers within easy access to doors are disproportionately more used than computer that are further away, irrespective of other “incentive” such as windows, wall anchoring or security camera positioning.

This paper has implications for any division within a university environment responsible for the spatial positioning of computer in a student laboratory.

Previous research of the use of computer laboratories in schools and universities has focussed on educational issues. None of the studies so far have considered matters of situational territoriality and spatial patterning that govern human behaviour.

The purpose of this paper, conducted at Penn State University, is to inform a redesign of the library facility integrating a Collaboration Commons projected to cost over $20m.

A mixed-methods design comprised of observation, focus groups, conversations with students, interviews with Knowledge Commons personnel and a UX Café was employed. Researchers investigated the students’ need for workspaces and soft-seating.

Findings suggested that students generally come to the libraries with a goal of being productive and they value the productivity generated by spacious and well-designed workspaces over the comfort of soft-seating. Students desire an increase in the availability of workspaces.

These findings informed facility enhancement recommendations, and have been integrated into the program statement made available to design firms bidding on the renovation project.

This paper proposes a systematic method to manage students to use limited seat resources in Chinese university libraries, with the aid of mobile phone app, at the same time, its use is being investigated.

Use mixed research methods, quantitative and qualitative research. Through observation, questionnaire and interview to achieve research purpose. The survey was conducted in the library of Nanjing agricultural university.

The result shows system can offer convenient, accurate, more personalized, mobility service to each user. Actual average seat usage rate is over 51.7% in a day, most of users are satisfied with the seat management system, students' satisfaction degree are 94.8%. It is also an extension of mobile phone library service.

Seat management system innovate traditional people-oriented service mode of study room into smart, readers can browse usage information of seats anytime and anywhere, get what they want, service become fast and convenient. In period of COVID-19, the seat system also plays an important role, it is easy for librarians to control the number of students to enter, the trajectory of readers in the library can be tracked and the possible epidemic risk can be accurately prevented and controlled.

A decision on the allocation of seating space within an academic library requires information on the complex pattern of behaviour of library users in relation to the services of that library. In a period of particularly stringent limitation on library funding, especially on the capital account, it might be argued that the constrained space within an existing library should be even more effectively managed than in the past. This would seem to justify a correspondingly more intense process of monitoring of the use and potential use of library services by library managers. The information obtained should be relevant to decision taking in that it is appropriate and immediate but at the same time as inexpensive as to justify its gathering.

The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch activities of users as a part of a library strategic planning process. Survey results were used in combination with branch statistics, postal code circulation statistics, neighbourhood demographics and other data sources to document the in-library use of the two facilities.

Questionnaires were administered to library users 15 years of age or older at the exits of the central and community branches. The survey collected data on their activities and services used during their current visit. Additional sources such as branch-level statistics, furniture tally sheets, photographs, Canada Census data and circulation analysis by patron postal code and lending branch were used during the analysis stage.

Both branches are heavily used but in different ways. Branch circulation and gate count per square foot of floor space were high relative to other Canadian libraries. Patron visits to the community branch were short in duration, in line with previous public library studies. User visit duration and in-library activities within the main branch somewhat resembled those of the central branch of a larger library system but likely for different reasons.

The study was exploratory. Data were collected during two coinciding days of library operation, a Thursday and a Saturday, and may not be representative of the underlying population. The study was limited in scope as it was a community service project for undergraduate university students.

Branch library use surveys, in combination with library statistics and demographics, can provide useful insights concerning in-library patron behaviour when the use of ethnographic techniques is not feasible.

The study explored differences and similarities in user behaviour in two types of library facilities, a central and a community branch. Few published studies make such a direct comparison. The study explored the perceived benefits received by patrons from public library use and incorporated branch statistics, circulation analysis and Census data.

The purpose of this paper is to present the design and development of transfer seat system which aids the disabled drivers to get in and out of the car without outside help thereby reducing physical effort. The design of the model is carried out taking into account the vehicle specification and the weight of the person. After careful measurement and analysis, the required seat system parameters were estimated. The three movements associated with the system are satisfied with motors controlled by switches. The design calculations and the tests carried out are validated using the ANSYS finite element software.

The whole process begins with the definition of the problem of eliminating the support of an additional person to help people with disabilities enter and leave a car, making it feasible and economical for the patients. Literature review includes and develops information from different sources. The research gap is identified and a necessary improvement is proposed. Design and analysis involves optimum design and calculation that achieves the efficiency, reliability and comfortable movement of the system. It also involves validation to support stress analysis in the system that is performed using ANSYS. The material supply includes the required materials taking into account factors such as strength, durability and availability. Manufacturing selects appropriate manufacturing techniques taking into account design, materials and space limitation. Operations such as welding, cutting, drilling and grinding are considered. The tests consist of performing a physical test to check the approximate load capacity of the system for a gentle, comfortable and secure comfort. Validation ensures that the results of the test coincide with the existing results of the supporting documentation. This process also involves taking corrective action and re-doing the design process to achieve the desired results.

The results that are plotted suggest that with the increase in downward force, the power required to balance it is greater. Similarly, the speed increases with increasing power. ANSYS analysis can be performed for the support structure and for obtaining deformation. The entire work can be implemented on the actual vehicle, and the time required for the patient to enter and exit could be calculated. The entire transfer system that operates by the engine can be modified, and a hydraulic system can be used to make the movements possible. The section of the rail can also be modified accordingly, and the comparison of the possible results can be carried out with the present system.

The entire system can be improvised by working on the mechanism which reduces the overall operating time without causing discomfort to the user when entering and exiting the car. Furthermore, the safety feature must be considered in the car to prevent the mechanism from altering the seating position of the seat, for which a mooring system can be inserted with a switch to hold it in place and release it. A powerful motor can be integrated into the mechanism to improvise the second movement, which is the deployment of the legs on the ground with the motorized wheels. The set of cast iron rails is used to support more weight without failure.

The main objective is to design a system that allows a disabled person to enter and exit easily without the support or assistance of a second person. The design process had to be modified, and various methods were tried to incorporate this flawless movement onto the chassis of the car. Necessary changes have been made in the case of the material used and of the yarn to obtain the desired movement at the desired speed at the desired time. By performing these three movements, the secondary objective had to be integrated into the system to automate the door to facilitate the entry and exit of the car and to open the door simply by pressing a button. These results were taken into account to make the engine speed changes and the speed at which the chair will descend and move horizontally to ensure a safe design.

The developed transfer seat system can be widely used in healthcare sectors which greatly helps the movement of disabled persons.

The design calculations and tests carried out are validated using the ANSYS®, a finite element software.

This paper aims to identify the main themes shared in online reviews by airline travellers, as well as which of these themes were linked with higher and lower value for money ratings.

The research used mixed content analyses (i.e. quantitative and qualitative) to examine 1,200 reviews of six airline companies shared by airline travellers in a social media platform.

The analyses revealed nine themes in descriptions of airline travel experiences. These are the core services during “flights”, “airport” operations, crew and ground “staff”, ticket “classes”, “seats”, inflight “services”, “entertainment”, overall experiences of “airlines” and post-purchase recommendations of with which companies to “fly”. Low value for money ratings are linked with the “airport” and “flights” themes.

The results offer useful insights into airline travellers’ overall experiences based on social media information and facilitate the identification of the main themes linked with different value for money ratings.

Function libraries, and indeed the majority of organisations, especially those operating on a commercial basis or utilising public funds, consist of material and human structures. The leaders of the human structure utilise personnel and materials in the pursuit of certain goals. Brech itemises four main elements in this process of planning and regulating enterprise activities. They comprise: