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The purpose of this paper is to evaluate two recent examples of the New Zealand Ministry of Education's approach to reducing the persistent disparities in achievement between students of different social and ethnic groups. The first example is cluster‐based school improvement, and the second is the development of national standards for literacy and numeracy across the primary sector.

The evaluative framework used was derived from recent international analyses of the characteristics of school systems, which are either high performers or successful reformers on recent international surveys. Policy documents and evaluation reports provided the evidence on which the evaluation of the two New Zealand (NZ) examples is based.

The six criteria associated with high system performance and/or reform success were: system‐wide commitment to educational improvement; ambitious universal standards; developing capacity at the point of delivery; professional forms of accountability; strategic resourcing; and institutionalizing the improvement of practice. The present analysis of the NZ reform examples suggests that while there is a broad commitment to more equitable outcomes, a new resolve to introduce and report against national standards, and a high level of espousal of professional accountability, there are significant contradictions between school self‐management and the work that needs to be done to reduce achievement disparities.

This paper's evaluation of these two examples raises important policy questions about the assumptions that are made in the NZ self‐managing system about teacher and leader capability and about where responsibility for school improvement lies.

The purpose of this paper is to explore the role and leadership practices of executive leaders in English multi-academy trusts (MATs) considering the meaning of system-level leadership and its perceived impact on schools' improvement processes, conditions and culture.

This paper was guided by an ecological systems approach emphasizing the interactions between the micro-, meso-, macro-, exo- and chronosystems, and was used to develop context-sensitive accounts of leadership across groups of schools. It involves interview-based multi-perspective case studies using a sample of five MATs and collecting data from 31 interviews with various school and MAT leaders.

The primacy of leadership at the executive level was central to efforts for school and MAT transformation and that was evident throughout the findings of the study. System leadership was multifaceted and was understood through the multiple layers of the organizational structure of MATs. Four major domains of practice highlight the efforts of these leaders to address complex and systemic challenges. These are setting strategic directions, developing people and organizational capacity, establishing organizational infrastructure to support schools' improvement efforts and providing instructional guidance.

Findings reveal new empirical data about the role of executive leaders in English MATs and highlight the ways in which they seek to establish, manage and sustain school and MAT-wide improvement providing the research with a holistic idea of system leadership.

Asks the question: what if the focus of educational supervision was to shift from inspecting individual teacher‐behaviour to examining and improving three sets of key organizational variables ‐ work processes, social architecture and environmental relationships? What if supervision could be transformed from performance evaluation into a process for designing high performing schools? Presents the paradigm of Knowledge Work Supervision, an innovative model of educational supervision designed to achieve what is alluded to in the above questions. It is a systemic and systematic model for redesigning the anatomy (structures), physiology (flow of information and webs of relationships) and psychology (beliefs, values) of an entire school system. Explains that the paradigm is cyclical, having four phases each with several activities, and it was constructed by reviewing real‐world practices in several interrelated areas: socio‐technical systems design, knowledge work, quality improvement, business process re‐engineering and organization development. Claims that Knowledge Work Supervision marks the leading edge of an emerging paradigm shift in the field of educational supervision.

The purpose of this paper is to present the author's commentary on the special issue of Journal of Educational Administration entitled “Systemwide reform: examining districts under pressure”.

The major thesis of this commentary and reflection on the preceding papers is that there is a need to recognize that “school districts” as known in the USA are examples of a more general phenomenon of intermediary organizational entities in education systems in North America and elsewhere in the world and that there is a need to problematize, not take for granted, the form, purpose, and influence of these mediating layers of the school system on the quality and improvement of schools, and on the implementation of government policies that are intended to regulate and support education in schools.

This issue of the Journal of Educational Administration presents a series of papers that highlight different aspects and contemporary trends in school district practice and research – organizational characteristics associated with district effectiveness (see Trujillo this issue), how districts are responding to political and public demands for accountability (see Hamilton et al., this issue), the invention of school district authorities as portfolio managers of diverse school provider systems (see Marsh et al., this issue), and how social communication networks linking school and district staff interface with the use of evidence to support school improvement (see Finnigan and Daly, as well as Wohlstetter and Smith this issue).

The simple thesis of this commentary is to argue that school districts function as an intermediate level of education governance, management, and support within national and state education systems, and that current research and discussion on the school district role in improving and sustaining the quality of education would be strengthened by broadening the scope of research and discussion to alternative kinds of intermediate level governance and support systems that exist in North America and in other regions of the world.

Using a large-scale school improvement program in Sweden as a case, this article aims to explore the state governance of a large-scale school improvement program in Sweden and how officials at the state agency level made sense of the reform ideas and operationalized them in policy actions.

Data were integrated from Swedish Government Official Reports and formal directives from the Ministry of Education. Officials of the Swedish National Agency for Education (SNAE) were also interviewed. Data were analyzed to identify how regulatory rules, professional norms and cultural–cognitive beliefs shaped SNAE's design of the program.

The article shows how different types of governance (i.e. regulatory rules, professional norms and cultural–cognitive beliefs) set the direction for managing large-scale school improvement. In particular, in the studied case, the lack of clear regulatory directives enabled sensemaking processes clearly influenced by normative ideas and cultural–cognitive beliefs.

The findings are mostly presented from the perspective of managers, so further study is required to attain a broader understanding of the state agency level's role and function.

By illustrating the strengths of understanding various dimensions of educational governance, the findings are highly relevant to both policymakers and educational managers at different levels of school systems.

The article offers a valuable perspective on large-scale school improvement and educational governance by focusing on a level that has hitherto received little attention.

Follett's relational process theory illuminates key aspects of interdependence among organizations in the field of education that are essential to fostering capacities for interorganizational resilience. The article argues for the necessity of developing mutualism in systems of education as essential preparation for times of instability and crisis, as demonstrated through recent experiences with the COVID-19 pandemic.

This article provides an introduction to the relational process theory of Mary Parker Follett, a foundational theorist of organizing and administration. This theoretical review uses worked examples drawn from a collaborative, continuous improvement partnership focused on educational leadership preparation and development.

The author identifies four aspects of Follett's theory that connect most directly to collaborative, continuous improvement partnerships. These include mutualism as circular response, coactive power, embrace of difference through constructive conflict and integrating experience through learning. The article discusses how these offer an integrated framework of foundational concepts for nurturing and sustaining educational systems capable of adaptive change in the face of complex challenges.

Follett's relational process theory offers a perspective on partnering as a dynamic and evolving constellation of interactions and activity. The implications of Follett's core ideas for education resonate beyond improvement partnerships and offer guidance at all levels of educational systems seeking to orient towards an evolutionary logic.

The purpose of this study is to evaluate the application of quality management systems (QMS) based on international standards of quality in education (ISO 9001:2008) and ascertain the influence of this quality model on primary and secondary schools in Spain.

The study was conducted in 26 publicly funded, private schools in Spain. The research design was a three-phase, mixed-methods evaluation. In all, 809 teachers answered the main survey questionnaire in Phase 3, which was validated through expert reviews and exploratory factor analysis against two theoretically derived dimensions of quality. The total scores of the two dimensions demonstrated Cronbach’s alpha reliability estimate > 0.95. A discriminant function analysis was applied next to compare three groups of schools based on teachers’ QMS ratings, using students’ achievement and other school quality indicators as predictors.

The QMS model was perceived to have contributed to improvements in documentation and management through evaluation, continuous improvement processes, the schools’ external image, management of resources and user satisfaction levels. Some of the improvements lasted over time. The schools rated as “high” by teachers on QMS implementation levels had better educational outcomes, as well as user perception and satisfaction levels, as compared to schools rated as “low”. Drawbacks of the QMS model were perceived as high bureaucratic workloads and a top–down management culture.

The findings suggest that ISO standards of QMS can be adopted in primary and secondary education institutions successfully, and that they are suitable for improving schools and educational systems overall.

The study’s originality lies in the demonstrated outcomes of the QMS approach, originally created for industrial environments, in a large Spanish primary and secondary education institution using a three-phase, mixed-methods design.

The purpose of this paper is to outline how collective capacity building is supporting system‐wide reform in one country. It seeks to outline the way in which professional learning communities within, between and across schools are creating an infrastructure for improving professional practice and raising standards.

The paper is both descriptive and analytical. It draws on the international literature pertaining to system‐wide reform and the empirical evidence concerning professional learning.

The paper highlights some of the challenges in building the collective capacity for change throughout an entire system and reflects on progress to date. The paper concludes by arguing that despite the compelling case for collective capacity building, the real test is to make it happen.

The professional learning communities (PLC) programme in Wales is gathering evidence about impact but as the programme is just completing its first year of implementation these findings are not yet available.

This paper adds to prior analyses and discussion of collective capacity building by providing a system‐wide perspective.

This article aims to report the findings of a research project exploring Mauritian principals’ receptivity to the main tenets inherent in Total Quality Management (TQM). The Malcolm Baldrige National Quality Award (MBNQA) framework (aligned with, and an outcome of, the TQM movement) provides a set of criteria for organizational quality assessment and improvement in the business, healthcare and education sectors. Given the imperative to improve the quality of schools in Mauritius, this study was designed to investigate the usefulness of the widely accepted MBNQA framework in the Mauritian context.

A nationwide questionnaire survey of school principals explored the nature and strength of the Baldrige theory of relationships between leadership, systems and processes of primary and secondary schools and the ensuing outcomes. Correlation and regression analyses were conducted.

The findings indicate that Mauritian school leaders play a critical role in influencing school outcomes directly and indirectly through the inner workings of the schooling system.

The research relied on principals’ views as the unique source of data about school leadership. The perspectives of the other stakeholders within schools, including teachers, students and parents, should also count and would offer a richer description of leadership reality in Mauritian schools.

This is the first ever study assessing empirically the notion of “quality” in primary and secondary schools in Mauritius at the national level. It contributes new perspectives about leadership for school improvement.

The purpose of this article is to outline how far the empirical evidence supports the centrality of leadership in the process of improving underperforming schools.

This article draws on evidence from a contemporary, selected, review of the literature.

The findings show that leadership is the critical factor in the improvement of underperforming schools. Seven new themes, derived from the selected evidence, are presented that illuminate how leaders secure improvement in the most challenging of school contexts.

This review is not a systematic review of the evidence and does not claim to be. It provides a commentary based on selected contemporary evidence and therefore is not comprehensive account of all the relevant evidence pertaining to leading the improvement of underperforming schools. The evidence is derived from sources written in English; therefore, it is fully acknowledged that other sources, in other languages might exist but are not included or reflected.

The practical implications are clearly laid out in the form of seven key themes about leading the improvement of underperforming schools that are of direct practical use.

With so many schools in high poverty areas finding themselves in difficulty, this contemporary review provides new insights about the leadership approaches and practices that continue to make a considerable difference to underperforming schools.