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Open Access
Article
Publication date: 8 October 2019

Joseph F. Hair, Marcelo L.D.S. Gabriel, Dirceu da Silva and Sergio Braga Junior

This paper aims to present the fundamental aspects for the development and validation (D&V) of attitudes’ measurement scale, as well as its practical aspects that are not deeply…

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Abstract

Purpose

This paper aims to present the fundamental aspects for the development and validation (D&V) of attitudes’ measurement scale, as well as its practical aspects that are not deeply explored in books and manuals. These aspects are the results of a long experience of the authors and arduous learning with errors and mistakes.

Design/methodology/approach

The nature of this paper is methodological and can be very useful for an initial reading on the theme that it rests. This paper presents four D&V stages: literature review or interviews with experts; theoretical or face validation; semantic validation or validation with possible respondents; and statistical validation.

Findings

This is a methodological paper, and its main finding is the usefulness for researchers.

Research limitations/implications

The main implication of this paper is to support researchers on the process of D&V of measurement scales.

Practical implications

Became a step-by-step guide to researchers on the D&V of measurement scales.

Social implications

Support researchers on their data collection and analysis.

Originality/value

This is a practical guide, with tips from seasoned scholars to help researchers on the D&V of measurement scales.

Details

RAUSP Management Journal, vol. 54 no. 4
Type: Research Article
ISSN: 2531-0488

Keywords

Article
Publication date: 7 February 2022

Chunmin Lang and Chuanlan Liu

The purpose of this research is to develop a multidimensional measurement of fashion domain entrepreneurial self-efficacy (FDESE) based on which fashion entrepreneurs will be able…

Abstract

Purpose

The purpose of this research is to develop a multidimensional measurement of fashion domain entrepreneurial self-efficacy (FDESE) based on which fashion entrepreneurs will be able to better develop strategies to gain and sustain success in their business development. The research is crucial to advocate fashion entrepreneurship and will provide direction for fashion business incubation services.

Design/methodology/approach

This research included three stages with mixed qualitative and quantitative approaches: conceptualizing construct definition and specifying domain(s) to generate initial items, scale purification and scale validation. This study started with reviewing the literature and individual interviews among 19 fashion entrepreneurs, which generated 72 initial items. An online survey was then conducted with individuals who are running or have the intention to run fashion businesses, yielding 249 useable samples for scale purification, which generated 21 items for the validation phase. Lastly, another online survey was administered to individuals who are currently running fashion businesses which resulted in 258 valid responses included for scale validation.

Findings

A measure of FDESE that is both reliable and valid was developed, including 21 items across four distinct dimensions: passion for fashion business (five items), marketing and branding (seven items), financial management (five items) and creativity (four items).

Originality/value

This study is the first attempt to develop practical scales measuring self-efficacy that focus on fashion domain entrepreneurship. The newly developed FDESE scale indicates that entrepreneurship not only involves marketing skills, financial knowledge, creativity, leadership, and proactivity but also requires passion and persistence.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 27 no. 1
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 12 June 2020

Jihyun Lee

The purpose of this study is to develop and validate scales measuring two consumer moral preferences: Homo moralis and Homo economicus.

Abstract

Purpose

The purpose of this study is to develop and validate scales measuring two consumer moral preferences: Homo moralis and Homo economicus.

Design/methodology/approach

This research includes four sequential studies. Before the first study, items were established through a comprehensive literature review and pre-test. Four studies were then conducted to verify the validity and reliability of the scales following the scale validation methodology suggested by Churchill (1979) and Anand and Kaur (2018). Study 1 employed exploratory factor analysis to extract the underlying factor structure of the scale. This led to a two-factor structure with sufficient evidence of internal reliability. Study 2 and Study 3 were conducted to confirm the reliability and the validity of the scale using confirmatory factor analysis and Cronbach's alpha. The final study established the predictive validity of the scale using a structural equation model.

Findings

Finally, seven items were developed measuring consumers' moral preferences for Homo moralis and Homo economicus.

Research limitations/implications

This research has some limitations that should be addressed in future research. First, the scale was only tested in a Korean context. Second, this study was not conducted in the context of a specific industry.

Originality/value

This study extends the range of research to an empirical field by practically verifying how these two preferences are independent, can be generalized and can influence human behavior. This study empirically demonstrates that the preferences affect human behavior such as purchase intention. This study extends the current knowledge on Homo moralis and Homo economicus by providing a scale for empirical validation of the concepts.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 December 2005

D.E. Coleby and A.P. Duffy

The comparison of large volumes of complex data resulting from numerical modelling in computational electromagnetics is a demanding task, especially when validating the…

Abstract

Purpose

The comparison of large volumes of complex data resulting from numerical modelling in computational electromagnetics is a demanding task, especially when validating the performance of numerical models against experimental results and testing experimental repeatability. “By‐eye” comparisons can lead to inconsistencies and inherent subjectivity. This paper establishes a “visual” benchmark by which comparisons can be made and therefore used to assist in the development of an algorithmic approach to data comparison.

Design/methodology/approach

This new method presented here is based on the Cooper‐Harper Rating Scale, which is a test pilot's evaluation‐rating instrument. This has been modified through qualitative research. The assertion that the rating scale will leave the group mean response unaltered but will reduce the variance has been statistically tested.

Findings

The proposed rating scale provides a calibration technique by which to benchmark comparisons. The scale also reduces subjectivity by producing an overall quantitative measure of similarity. The paper concludes with an application of the rating scale to assessment of a candidate algorithmic approach against correlation.

Research limitations/implications

The research findings are based on small data sets, which is a limit imposed by the industrial environment in which this scale will be used.

Practical implications

This paper provides a tool to overcome some of the key substantial difficulties in communicating similarity or difference, namely that “similarity” and “difference” have no stand‐alone definition, there is a lack of a shared language for the comparisons and little commonality for a decision‐making framework.

Originality/value

This paper provides modellers and experimentalists in computational electromagnetics (particularly electromagnetic compatibility) with a structured approach to quantifying the quality of comparative results.

Details

COMPEL - The international journal for computation and mathematics in electrical and electronic engineering, vol. 24 no. 4
Type: Research Article
ISSN: 0332-1649

Keywords

Article
Publication date: 18 July 2023

Preeti Goel and Animesh Singh

The purpose of this study is to analyze the properties of Happiness at Workplace (HAW) scale and investigate the validity of the scale in the Indian context using a sample of…

Abstract

Purpose

The purpose of this study is to analyze the properties of Happiness at Workplace (HAW) scale and investigate the validity of the scale in the Indian context using a sample of EdTech employees (knowledge-intensive population). This is consistent with encouraging the happiness literature as well as facilitating positive approaches at the working place in developing economies.

Design/methodology/approach

Responses were collected via Questionnaire from the employees of EdTech Companies, and a total of 500 responses were investigated. The factor structures, reliability and validity of the HAW scale were tested with the help of SPSS and Smart PLS Software Version 4.0.8.7.

Findings

The findings of this study showed that all the criteria of reliability and validity for validation of HAW scale were met when used in Indian culture, and the higher-order construct of HAW scale was retained.

Originality/value

Because of the differences in work cultures and societal structures among nations, the validation of HAW scale in the Indian context is needed, as the majority of the studies in the field of happiness were conducted in Western countries. So this study contributes significantly by validating the HAW scale in India by using a sample of EdTech employees.

Details

Industrial and Commercial Training, vol. 55 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 3 November 2022

Kelmara Mendes Vieira, Taiane Keila Matheis, Aureliano Angel Bressan, Ani Caroline Grigion Potrich, Leander Luiz Klein and Tamara Otilia Amaral Rosenblum

The aim of the study is to build and validate a perceived financial well-being scale (PFWBS).

Abstract

Purpose

The aim of the study is to build and validate a perceived financial well-being scale (PFWBS).

Design/methodology/approach

A total of 34 items were developed on a five-point Likert scale. Validation involved two phases and four steps. In the qualitative phase, interviews, validation by specialists and the pre-test were carried out. In the quantitative phase, a sample of 1,020 cases was used in the exploratory stage and another sample of 2,293 individuals in the confirmatory validation stage.

Findings

The PFWBS is composed of 23 items distributed in four dimensions (financial security, financial tranquility, financial freedom and satisfaction with financial management) that identify the perception of financial well-being of the consumers of financial products.

Practical implications

The authors propose a methodological framework that allows researchers, managers and policy makers to use the indicator to assess citizens' perception of financial well-being.

Social implications

The PFWBS can be useful in evaluating the results of different public policies, such as income transfer programs and financial education policies. It can also serve as a parameter for the financial system to assess the perception of its customers, helping to evaluate products and services.

Originality/value

Financial well-being lacks valid measurement scales in the literature. This study advances by creating a scale for the assessment of the perception of financial well-being, which can be applied in different contexts.

Details

International Journal of Bank Marketing, vol. 41 no. 1
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 11 March 2014

Ruchi Garg, Zillur Rahman and M.N. Qureshi

– The paper aims to measure customer experience in Indian banks. This study examines the 14 factors of customer experience and identifies their impact on customer satisfaction.

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Abstract

Purpose

The paper aims to measure customer experience in Indian banks. This study examines the 14 factors of customer experience and identifies their impact on customer satisfaction.

Design/methodology/approach

In this study, psychometric scale development procedure is followed comprising with the steps of item generation and selection, scale refinement and scale validation. A one-way ANOVA test is applied to identify the relationship between 14 experience factors and demographics of respondents.

Findings

The findings of the study present a 41-item 14 factor reliable and valid customer experience scale among which “convenience” appears as the most significant among all the factors.

Research limitations/implications

This study concentrates on a sector-specific scale, whereas a generalized scale that can be applied in other service sectors should be developed. In comparison with previous studies, the results of the current study provide a more absolute coverage and understanding of various touch points used in measuring customer experience in banks.

Practical implications

By this reliable and valid scale, bank managers can identify the current and expected experiences of the customers and can build up effective strategies for the utmost satisfaction of the customers.

Originality/value

To the best of the authors' knowledge, this study represents the foremost studies for developing a validated tool to measure the experiences of banks' customers.

Details

Journal of Modelling in Management, vol. 9 no. 1
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 9 December 2020

Nikhil Kant

This study was conducted with the objective of conducting a primary validation of a newly developed climate strategy proactivity questionnaire (CSPQ) scale for evaluating the…

Abstract

Purpose

This study was conducted with the objective of conducting a primary validation of a newly developed climate strategy proactivity questionnaire (CSPQ) scale for evaluating the relationship of climate strategy proactivity displayed by Indian companies with competitive advantage which it intends to attain and sustain through sources of sustained competitive advantage.

Design/methodology/approach

Research design includes an exploratory factor analysis, conducted with a diverse sample of stakeholders of Indian companies, resulting into four internally consistent factors. This was followed by a confirmatory factor analysis with strong model fit estimates which confirmed the initial factor structure and resulted into a new final CSPQ scale. The scale without substituting any existing scale facilitated testing of all but criterion validity.

Findings

Findings mainly comprise the primary validation of the CSPQ scale as psychometrically strong confirming acceptability of all major fit indices.

Research limitations/implications

CSPQ scale designed in the context of Indian companies is expected to make corporations and managers more aware in developing countries to help them draw an extensively enhanced scope of proactive climate strategy while making efforts to attain and sustain competitive advantage. However, the self-reported information collected through a common survey questionnaire might be affected by self-bias. Further, cross-sectional data to validate a new non-substituting scale prevented the researcher from conducting criterion validity test.

Originality/value

Basing the development and validation of the CSPQ scale on the data collected from diverse stakeholders of Indian companies in as diverse a country as India, the scale can demonstrate significant robustness and implicative potential. The scale, by virtue of possessing significant attributes, can add remarkable value to strategic management applicable under any major theoretical perspective. It can serve the requirements of the empirical research and competitive management practices simultaneously.

Details

Management of Environmental Quality: An International Journal, vol. 32 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Book part
Publication date: 4 October 2018

Sebastian P. L. Fourné, Daniel Guessow and Utz Schäffer

We develop and validate measurement instruments for the business partner, watchdog, and scorekeeper roles of controllers. This study addresses calls to enhance the quality of…

Abstract

We develop and validate measurement instruments for the business partner, watchdog, and scorekeeper roles of controllers. This study addresses calls to enhance the quality of survey research in management accounting by devoting more attention to scale development and especially to construct validity. By focusing on the activity sets of the controllers’ roles, we provide a theoretically and empirically grounded picture of their current roles. The measurement instruments presented in this study enable systematic research progress on controller roles, their relationships, antecedents, and performance outcomes.

Details

Performance Measurement and Management Control: The Relevance of Performance Measurement and Management Control Research
Type: Book
ISBN: 978-1-78756-469-5

Keywords

Article
Publication date: 8 February 2024

Xinyu Dong, Cleopatra Veloutsou and Anna Morgan-Thomas

Negative brand engagement represents a pervasive and persistent feature of interactivity in online contexts. Although existing research suggests that consumer negativity is…

Abstract

Purpose

Negative brand engagement represents a pervasive and persistent feature of interactivity in online contexts. Although existing research suggests that consumer negativity is potentially more impactful or detrimental to brands than its positive counterpart, few studies have examined negative brand-related cognitions, feelings and behaviours. Building on the concept of brand engagement, this study aims to operationalise negative online brand engagement.

Design/methodology/approach

This paper presents the results of nine studies that contributed to the development and validation of the proposed scale. Building on the concept of engagement, Studies 1–3 enhanced the construct conceptualisation and generated items. Study 4 involved validation with an academic expert panel. The process of measure operationalisation and validation with quantitative data was completed in Studies 5–8. Finally, the scale's nomological validity was assessed in Study 9.

Findings

The results confirm the multidimensional nature of negative online brand engagement. The validated instrument encompasses four dimensions (cognition, affection, online constructive behaviour and online destructive behaviour), captured by 17 items.

Originality/value

Progress in understanding and dealing with negative online brand engagement has been hampered by disagreements over conceptualisation and the absence of measures that capture the phenomenon. This work enhances managerial understanding of negativity fostering strategies that protect brand engagement and improve firm performance.

Details

Journal of Research in Interactive Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7122

Keywords

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