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To provide fashion catalog distributors with an approach to reduce costs from returns processing by considering an array of characteristics related to demand, lead‐time, and inventory level.

Apparel return rates from catalog sales are frequently 10‐30 percent of shipped orders. Despite the magnitude of returns processing, return operations are characterized by high backlogs, inefficiency, and excess material handling. Typical catalog clothing returns processing considers the condition of the returned item, fashion obsolescence, and back‐order status to make disposition decisions. In the proposed algorithm, added considerations to select a disposition option for a return include inventory level, demand pattern, cost and lead‐time factors.

The current and proposed algorithms are tested using disguised data from a fashion catalog sales company. It is shown that the proposed algorithm fills back‐orders more quickly, while reducing the returns‐processing cost and time by over 20 percent.

By combining the tasks, open packaging, credit customer, and evaluate item characteristics including backorder status at the first workstation, the training for staff at the first workstation is increased.

Fashion catalog distributors should examine their returns‐processing system for opportunities to reduce returns‐processing time and costs by consolidating and eliminating tasks and by considering inventory level, demand pattern, cost, and lead‐time when selecting a disposition option for a return. The proposed algorithm can be integrated into the information technology system at the fashion catalog distributor.

This paper addresses how to reduce inefficiency and excess material handling in returns processing at a fashion catalog distributor.

There is scarcity in the literature, both empirically and theoretically, regarding the relationship between transgender discrimination and prostitution. This study aims to offer a new framework for conceptualizing workplace discrimination and prostitution by examining the mediating role of poverty in the relationship between discrimination and prostitution.

The conceptual framework of this study is based on the social identity theory and the theory of prostitution.

Transgender is a neglected group in society, and more often, they are the ones who are unable to find jobs and when employed, find it challenging to sustain their employment because of their gender identity. This leads them to be discriminated at their workplaces. Subsequently, they are forced to leave their workplace and settle to work as prostitutes for their economic survival.

Further research should empirically test the design model.

Managers play an essential role in eliminating discrimination in the organization. Managers need to take measures in crafting gender-free and anti-discrimination policies. They take steps to design recruitment policies in which there is no need to disclose applicant identity.

Discrimination, on the basis of gender identity, promotes a culture of hate, intolerance and economic inequality in society. Prostitution has devastating effects on society.

In the field of organizational behavior, discrimination as a factor of prostitution was not explored. This study provides a significant contribution to the transgender and discrimination literature along with the prostitution theory and the social identity theory by proposing a model that highlights discrimination as one of the factors that compel the transgender community to be involved in prostitution.

This paper aims to identify research approaches and issues in relation to the main paradigms of resilience: engineering resilience, ecological resilience and socio-ecological resilience. This paper provides a synthesis of the core elements of each resilience approach and their implications.

A critical thematic review was undertaken of the hospitality and tourism resilience literature.

Resilience is a contested boundary object with different understandings according to conceptual and disciplinary position. The dominant approach in hospitality and tourism studies is primarily informed by engineering resilience with the focus at the organizational level. The ontological and epistemological understanding of resilience and change concepts appears limited leading to a lack of appreciation of the multi-scaled nature of resilience and the importance of slow change.

The research has important implications for understanding the key elements of different approaches to resilience.

The research synthesis may help improve resilience strategy and policymaking, including indicator selection.

The research notes the relationship of resilience to sustainability, the potential for learning and decision-making practices.

In addition to thematic analysis, a model of the multi-scaled nature of resilience is provided and the key elements of the three main approaches with implications for theory and practice.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and exhibition catalogues examining library instruction and information literacy.

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.