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Article
Publication date: 8 January 2019

Sara Elgazzar, Nicoleta Tipi and Glynis Jones

The purpose of this paper is to conduct a review of the literature that gives insight into design elements for constructing a supply chain performance measurement (SCPM) system.

Abstract

Purpose

The purpose of this paper is to conduct a review of the literature that gives insight into design elements for constructing a supply chain performance measurement (SCPM) system.

Design/methodology/approach

A systematic review of published research on SCPM systems and frameworks over the last two decades was conducted with the purpose of categorising key functions of SCPM systems by providing an insight into the design, functionality, implementation and practical implications of SCPM systems.

Findings

The review revealed a set of functions governing the SCPM system that have not been fully explored in previous research: the process focus, prioritisation, integration and causality functions of a SCPM system. A relationship between two or more functions can be created to include more functionality based on the needs of the company to create a comprehensive performance measurement system.

Research limitations/implications

The paper concludes with a conceptual framework to guide future research in the area of designing a SCPM system and define the main aspects that should be considered when developing a SCPM system.

Practical implications

The paper brings a new dimension to the SCPM research by identifying the main functions of SCPM systems that could benefit practitioners to set up a SCPM system relevant to its intended function. The paper presents multiple potential stages of merging different functions in one SCPM system. Based on the company’s needs and context, the functionality of the SCPM system can be designed at four levels creating ten possible scenarios when designing a company’s SCPM system.

Originality/value

The paper integrated the literature and findings of 269 research papers of the last two decades, upon which a conceptual framework was developed as a guide for constructing an effective SCPM system.

Details

International Journal of Productivity and Performance Management, vol. 68 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

Content available
Article
Publication date: 7 April 2021

Sara Elgazzar and Ahmed Ismail

The importance of container transportation has increased due to the globalization of the world economy. The purpose of this research is at proposing a framework to enhance…

Abstract

Purpose

The importance of container transportation has increased due to the globalization of the world economy. The purpose of this research is at proposing a framework to enhance the container terminals performance through evaluating efficiency and competitiveness.

Design/methodology/approach

The researchers used data envelopment analysis to assess the efficiency and fuzzy analytic hierarchy process to measure competitiveness of container terminals. The proposed framework captures key performance indicators to evaluate the container terminals' performance and identify areas that need improvement. It was applied to the Egyptian container terminals from the period of 2015–2019 as an empirical study.

Findings

Findings highlights the highest utilization of resources of Alexandria port while more attention should be given to the level of service provided. On the other hand, El-Sokhna should focus on more utilization of the available resources. The performance evaluation showed that the rest of Egyptian terminal ports should improve both competitiveness and efficiency at different levels based on their performance ranking.

Research limitations/implications

The developed framework can be used as an evaluation tool to evaluate the performance of container terminals in other countries, and can be utilized as a performance benchmark tool to compare the performance of container terminals of competing ports.

Practical implications

The developed framework can help policymakers to assess efficiency and competitiveness based on both quantitative data and experts' judgement in order to help in formulating government logistics strategy.

Originality/value

The research provides a comprehensive framework to measure and evaluate competitiveness and efficiency of container terminals based on both quantitative data and experts' judgement.

Details

Marine Economics and Management, vol. 4 no. 1
Type: Research Article
ISSN: 2516-158X

Keywords

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