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Article
Publication date: 29 January 2021

The impact of emotional intelligence and servant leadership on employee job satisfaction

Pallavi Jha and Sanjay Bhattacharya

The concept of emotional intelligence (EI) and servant leadership (SL) are two variables that have been essential for the organization leaders to ensure a healthy and…

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Abstract

Purpose

The concept of emotional intelligence (EI) and servant leadership (SL) are two variables that have been essential for the organization leaders to ensure a healthy and happy work–life for their subordinates. The purpose of this study to be conducted was for leaders understand the role EI and SL play in maintaining employee job satisfaction and help them to create engaging environment and bring effectiveness in the work productivity of the assets.

Design/methodology/approach

Quantitative method was used and a total of 150 people were taken as a sample which consisted of several leaders and their subordinates and an emotional intelligence questionnaire by NHS and SL: multidimensional questionnaire was floated to rate the leaders EI and SL behavior comparing it with the leaders self-rating. The result was analyzed using SPSS, Pearson correlation and regression was used to understand the significance level and reliability of all the independent and dependent variables, respectively.

Findings

Through correlation and regression, it was found that presence of EI and SL style in a leader plays a huge role in employee job satisfaction. It was also found that EI and SL are the substantial predictor which have positive impact over employee job satisfaction.

Originality/value

The outcome of the study will help the leaders understand the significance that the EI and SL have in their role to maintain employee job satisfaction, as well as the training and development measures for leaders.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJIS-09-2020-0169
ISSN: 1757-2223

Keywords

  • Emotional intelligence
  • Productivity
  • Training effectiveness
  • Job satisfaction
  • Servant leadership

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Article
Publication date: 28 December 2020

Significant household factors that influence an IT employees’ job effectiveness while on work from home

Vivek Sridhar and Sanjay Bhattacharya

The purpose of this study is to find out the significant factor/s relating to an information technology (IT) employee’s household that determines the job effectiveness of…

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Abstract

Purpose

The purpose of this study is to find out the significant factor/s relating to an information technology (IT) employee’s household that determines the job effectiveness of an employee.

Design/methodology/approach

The approach involves surveying IT employees from across levels of work-experience, companies and cities on household factors that affect their job effectiveness while they work from home and uses discriminant analysis to find out important factor/s that determines if an employee’s job effectiveness remains constant or is better at the workplace that at home.

Findings

The number of elderly staying in the house, age of the eldest member of the household, observable power cuts at home and number of cars owned by individuals were found to be significant factors affecting an IT employees’ job effectiveness.

Originality/value

The study targets a very niche area of the impact of household factors on an IT employee. The findings of this research enable IT organizations from India with insights and enable them to come up with innovative interventions to manage employees on a personalized basis to improve an employees’ job effectiveness and drive organizational effectiveness on a whole, during and post the COVID-19 pandemic.

Details

International Journal of Innovation Science, vol. 13 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJIS-09-2020-0171
ISSN: 1757-2223

Keywords

  • IT industry
  • COVID-19
  • Work from home
  • Household factors
  • Job effectiveness

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Article
Publication date: 28 February 2020

Benchmarking enablers to achieve growth performance: a conceptual framework

Sanjay Bhattacharya, Kirankumar S. Momaya and K. Chandrasekhar Iyer

To suggest a conceptual framework to benchmark enablers of growth and link them to performance metrics, duly supported theoretically with definitions and literature…

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Abstract

Purpose

To suggest a conceptual framework to benchmark enablers of growth and link them to performance metrics, duly supported theoretically with definitions and literature review. The sub-objectives of the study are the following:

  1. To identify enablers based on theories and antecedents of growth

  2. To establish key leads on how the identified enablers have been deployed by leading construction companies, basis their stages of growth and economic context

  3. To identify which enablers have higher potential to contribute to competitiveness and growth in an effort to benchmark performance

  4. To establish if the enablers deployed is dependent on the market maturity and economic context

To identify enablers based on theories and antecedents of growth

To establish key leads on how the identified enablers have been deployed by leading construction companies, basis their stages of growth and economic context

To identify which enablers have higher potential to contribute to competitiveness and growth in an effort to benchmark performance

To establish if the enablers deployed is dependent on the market maturity and economic context

Design/methodology/approach

The enabler-mix-based approach is evolved through literature review, inputs from industry practitioners, and subsequent empirical analysis. To explore relationships, the primary methodology suggested is building theory from practice, justified in specific industry and regional economic context. Content analysis has been used for validation of the framework.

Findings

Traditional strategy literature suffers from the limitations in terms of applicability and specific contextual settings. In a rapidly changing and varied environment coupled with the context of emerging countries, there is a need for a benchmarked framework for strategy and growth. The evidence toward utility of the framework has been established through a quick analysis of leading construction companies. Capabilities for “operational and process excellence,” “unique products and services,” and “visionary leadership” emerged to be the higher ranked core growth enablers. However, the deployment of these enablers is dependent on the maturity of the company and its economic context.

Research limitations/implications

This simpler and generic framework analyzes the relative impact on performance, as well as the inter-enabler interaction and substitution effects, in the context of construction companies.

Practical implications

In the context of industries that are volatile in nature (like the construction industry), strategy tools need to be simple and generic towards practical and uncomplicated application for the managers, to achieve positive outcomes.

Originality/value

This paper offers fresh perspectives to benchmarking literature in terms of enablers to deliver growth performance, in the context of construction companies. It attempts to fill the gap in evolving simple strategy tools to ensure sustainable growth performance in industries having nascent research support and less availability of data so far. In the context of industries that are volatile in nature (like the construction industry), strategy tools need to be simple and generic toward practical and uncomplicated application for the managers to achieve positive outcomes.

Details

Benchmarking: An International Journal, vol. 27 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-08-2019-0376
ISSN: 1463-5771

Keywords

  • Benchmark
  • Growth enablers
  • Strategy framework
  • International competitiveness

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Article
Publication date: 12 February 2021

Bridging the gaps for business growth among Indian construction companies

Sanjay Bhattacharya, Kirankumar S. Momaya and K.C. Iyer

Successful handling and delivery of projects requires commensurate growth in the business capabilities of construction companies. The current scenario of exponential…

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Abstract

Purpose

Successful handling and delivery of projects requires commensurate growth in the business capabilities of construction companies. The current scenario of exponential infrastructure boom in India necessitates scaling up to meet the challenges of competitiveness. The objectives of this study are to (1) identify the enablers of sustainable business growth among Indian construction companies, (2) identify gaps in the deployment of the enablers in comparison to competitive successful international construction companies and (3) suggest strategic initiatives to top management of companies and policymakers for promoting business growth and industry competitiveness.

Design/methodology/approach

A detailed literature review first identifies an adapted framework for enablers of growth and growth performance of successful international construction companies on basis of industry trends. Thereafter, a questionnaire survey was administered on the leading construction companies in India to assess the deployment of enablers and gaps thereof. A total of 108 valid responses were obtained from top management executives of the companies and analysed through descriptive statistics and hypothesis testing.

Findings

Studies indicate that anticipation of new demands and capabilities; business opportunity scanning and human resource skills and capabilities are among the most important enablers of growth. The role of leadership vision and focus on development of human resources is critical to competitiveness and growth. The successful international construction companies have delivered growth utilising their ability to deploy multiple strategies, diversification and new business opportunities. These are sparingly deployed by Indian companies.

Research limitations/implications

The study is limited to the opinion and perceptions of the top management personnel of the construction companies.

Practical implications

High economic growth context offers a unique opportunity for domestic Indian construction companies to leverage. The valuable insights gained from this study provide hints to the top management of these companies to draw managerial implications for facing the challenges ahead and delivering projects in the dynamic and hyper-competitive construction industry. The policymakers on their part are responsible to support and promote initiatives for sustainable growth.

Originality/value

The study suggests business growth enablers to construction companies in India to improve their international competitiveness.

Details

Built Environment Project and Asset Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/BEPAM-08-2020-0135
ISSN: 2044-124X

Keywords

  • Construction companies
  • Projects
  • Business growth
  • Competitiveness
  • Strategy
  • India

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Article
Publication date: 19 July 2013

Enablers of growth in Indian construction companies: a comparative study of polar cases

Sanjay Bhattacharya, K. Chandrasekhar Iyer and Kirankumar Momaya

The purpose of this paper is to determine the enablers of growth that need to be deployed in construction companies in India.

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Abstract

Purpose

The purpose of this paper is to determine the enablers of growth that need to be deployed in construction companies in India.

Design/methodology/approach

The paper uses a case‐based approach which attempts to compare the enablers of growth amongst the selected companies, based on interviews of the top management, secondary published literature review and analysis based on strategy diamond framework. The companies are selected on the basis of theoretical sampling of polar performances.

Findings

The study explores a cross‐section of construction companies having diverse growth performance on the basis of several parameters and assesses them in terms of enablers of growth. It attempts to record the reasons behind the success and failures of the select companies.

Research limitations/implications

The lessons derived can be utilized to orient aspiring construction companies in India towards growth and enhancing their chances of successfully competing with the large and international players.

Originality/value

This paper offers growth perspectives to strategy literature in terms of enablers, related to construction companies.

Details

International Journal of Organizational Analysis, vol. 21 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJOA-Feb-2012-0556
ISSN: 1934-8835

Keywords

  • Strategy
  • Construction
  • Enablers
  • Growth
  • Comparative
  • Construction industry
  • India

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Article
Publication date: 17 May 2013

Latent factors among enablers of growth: a study in the context of construction companies in India

Sanjay Bhattacharya, Kirankumar S. Momaya and Chandrasekhar Iyer

The purpose of this paper is to discover the latent factors amongst identified enablers of growth which can enhance growth performance in construction companies in India.

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Abstract

Purpose

The purpose of this paper is to discover the latent factors amongst identified enablers of growth which can enhance growth performance in construction companies in India.

Design/methodology/approach

Factor analysis has been used to determine latent factors among the enablers of growth. The data for the analysis were collected through a questionnaire survey administered on 30 leading construction companies in India.

Findings

Factor analysis reveals that company systems and processes, customer orientation or value enhancement, future businesses, visionary leadership and intent, and versatile workforce are required to be optimally synergized for growth. Specific task forces or delegation of activities may be setup to look after each one of the above five factors.

Research limitations/implications

Focus on these factors will help streamline the structure and functioning of a construction company and help strategise to achieve growth performance.

Practical implications

Understanding about priorities in enablers and inhibitors can help firm devise appropriate strategies and action plans.

Originality/value

This paper reduces several identified enablers of growth into few factors to practically design appropriate structure and work processes to deliver performance.

Details

Journal of Advances in Management Research, vol. 10 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/09727981311327758
ISSN: 0972-7981

Keywords

  • Strategy
  • Construction companies
  • Enablers
  • Growth competitiveness
  • Factors
  • Construction industry
  • Business development

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Article
Publication date: 12 August 2019

An incremental learning approach for the text categorization using hybrid optimization

Mamta Kayest and Sanjay Kumar Jain

Document retrieval has become a hot research topic over the past few years, and has been paid more attention in browsing and synthesizing information from different…

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Abstract

Purpose

Document retrieval has become a hot research topic over the past few years, and has been paid more attention in browsing and synthesizing information from different documents. The purpose of this paper is to develop an effective document retrieval method, which focuses on reducing the time needed for the navigator to evoke the whole document based on contents, themes and concepts of documents.

Design/methodology/approach

This paper introduces an incremental learning approach for text categorization using Monarch Butterfly optimization–FireFly optimization based Neural Network (MB–FF based NN). Initially, the feature extraction is carried out on the pre-processed data using Term Frequency–Inverse Document Frequency (TF–IDF) and holoentropy to find the keywords of the document. Then, cluster-based indexing is performed using MB–FF algorithm, and finally, by matching process with the modified Bhattacharya distance measure, the document retrieval is done. In MB–FF based NN, the weights in the NN are chosen using MB–FF algorithm.

Findings

The effectiveness of the proposed MB–FF based NN is proven with an improved precision value of 0.8769, recall value of 0.7957, F-measure of 0.8143 and accuracy of 0.7815, respectively.

Originality/value

The experimental results show that the proposed MB–FF based NN is useful to companies, which have a large workforce across the country.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 12 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJICC-12-2018-0170
ISSN: 1756-378X

Keywords

  • Text categorization
  • Monarch butterfly optimization
  • Neural network
  • Holoentropy
  • Cluster-based indexing
  • Data mining

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Article
Publication date: 12 October 2012

Exploratory case studies on manufacturing decision areas in the job production system

Sanjay C. Choudhari, Gajendra K. Adil and Usha Ananthakumar

The purpose of this paper is to understand the configuration of a job production system with reference to manufacturing decision areas. The aim is to identify the process…

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Abstract

Purpose

The purpose of this paper is to understand the configuration of a job production system with reference to manufacturing decision areas. The aim is to identify the process specific decisions for job shop and the non‐process specific decisions that are influenced by other contextual factors.

Design/methodology/approach

A case study research approach is used in the present paper to investigate the decisions of five manufacturing companies that satisfy the characteristics of job production system. Data are collected from case company's products, order winners and choices made in manufacturing decision areas. The paper uses within case and cross‐case analysis to identify various patterns in the data, with a view to meeting the required research objectives.

Findings

The present paper identifies a number of decisions specific to job shop. Further, many non‐process specific decisions are seen to be influenced by competitive priorities (order winner), strategic orientation of manufacturing (stages in H‐W model), top management and size of the company. After the study of the case companies, it is also observed that the companies employing a job production system may have high product complexity.

Practical implications

The findings derived from this research would facilitate practitioners in understanding both process specific and non‐process specific decisions for the job production system. The observation that the job shops can also use progressive practices, the same as other shops, to gain competitive advantage in the market could be very useful for practicing managers.

Originality/value

This exploratory research contributes to the existing theory in manufacturing decision areas for job production systems.

Details

International Journal of Operations & Production Management, vol. 32 no. 11
Type: Research Article
DOI: https://doi.org/10.1108/01443571211274576
ISSN: 0144-3577

Keywords

  • India
  • Job production systems
  • Decision making
  • Manufacturing systems
  • Manufacturing strategy
  • Manufacturing decision areas
  • Case studies

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Book part
Publication date: 28 September 2020

Why do AIDS Sufferers on Antiretroviral Therapy Die Early?—Evidence from Jharkhand in India

Rajeev Kumar, Damodar Suar, Sanjay Kumar Singh and Sangeeta Das Bhattacharya

Purpose – This study investigates the sociodemographics, late entry to antiretroviral therapy (ART), and clinical markers associated with AIDS-related mortality.…

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Abstract

Purpose – This study investigates the sociodemographics, late entry to antiretroviral therapy (ART), and clinical markers associated with AIDS-related mortality.

Methodology/Approach – Applying retrospective cohort design, 960 medical records of people who died of AIDS, from October 2006 to December 2014, were accessed from the ART center at tertiary health care center of Ranchi (India).

Findings – With useable data from 889 medical records revealed that the majority of people who died of AIDS consisted of married males in the age group of 19–40 years who were truck drivers, migrant laborers, and of rural origins. The median survival period was below 3 months following the ART. Males and people on the pre-ART group had a shorter survival period than their counterparts. Early mortality was associated with lower CD4+ T cell counts, the third or fourth clinical stage, ambulatory or bed-ridden functional status, and poor medication adherence.

Research limitations/implications – This study was limited to the analysis of AIDS deceased people only; it did not compare the survival duration with living people on ART. The lower CD4+ T cell counts and medication adherence, being strong predictors of mortality, can be addressed to attain higher survival rates of people who have AIDS.

Originality/Value of Paper – This is the first study conducted in the tribal-populated region, covering a large sample of 889 cases. Unique findings of this study update the existing data on AIDS-related mortality.

Details

Race, Ethnicity, Gender and Other Social Characteristics as Factors in Health and Health Care Disparities
Type: Book
DOI: https://doi.org/10.1108/S0275-495920200000038015
ISBN: 978-1-83982-798-3

Keywords

  • AIDS-related mortality
  • retrospective cohort
  • late entry
  • tribal region
  • Jharkhand
  • India

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Article
Publication date: 13 January 2020

A meta-analytical review of factors affecting the strategic thinking of an organization

Aqueeb Sohail Shaik and Sanjay Dhir

The purpose of this paper is to conduct a structured review of the literature on the factors affecting the strategic thinking of an organization. This study offers some…

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Abstract

Purpose

The purpose of this paper is to conduct a structured review of the literature on the factors affecting the strategic thinking of an organization. This study offers some theoretical insights by analysing the divergent or analogous views of authors on these factors by analysing the empirical studies carried out in the literature.

Design/methodology/approach

An empirical method of conducting a structured literature review has been adopted in this study. Theory context characteristic methodology framework and meta-analysis are the methodologies applied to analyse the different empirical studies conducted in the literature and determine the variation or similarities in the views of authors over the same factor based on their effect sizes. This study analyses over 45 different empirical studies in the literature conducted on the factors affecting strategic thinking.

Findings

This study explains how the factors have been similarly or differently explained by the authors in the literature. This analysis gives a better understanding of the factors affecting strategic thinking and quantitatively amalgamates the current empirical studies carried out in the literature. The effects sizes generated for each factor helps in determining the homogeneous or heterogeneous nature of the factor.

Research limitations/implications

The study is limited only to analyse the homogeneity or heterogeneity of the factors affecting strategic thinking at an organisational level. This study can be further extended by analysing the type of effect these factors have on the strategic thinking of the organisation.

Practical implications

The findings of this study identify the homogeneity or heterogeneity of the factors affecting strategic thinking in an organisation. This helps the top management to concentrate on these factors, which might develop a strategic thinking nature in the organisation, leading to the better formation of strategies, and successfully implement them in their businesses.

Originality/value

The study fills the unattended gaps in the literature by analysing the homogeneous and heterogeneous nature of the factors affecting the strategic thinking of an organisation.

Details

foresight, vol. 22 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/FS-08-2019-0076
ISSN: 1463-6689

Keywords

  • Analysis
  • Thinking
  • Strategy
  • Strategic thinking
  • Meta-analysis
  • Homogeneity
  • Heterogeneity
  • Effect size

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