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Describes a methodology for measuring standards of patient care available on wards. The quality assurance ward audit is a self‐contained package developed as a management tool to maintain and wheŕe necessary improve quality standards on individual wards. Describes the main features of the package, together with the audit process. These have been designed with practicality, ease of use and consistency of application in mind. Outlines the roles of assessor, ward staff and patients in the audit. Stresses the importance of feedback to staff, and the use of the ward audit as a motivator. Describes the mechanisms for using the audit as part of the management process, not just a one‐off audit event, and outlines some of the positive achievements resulting from use of the quality assurance ward audit.

Examines the fourteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects. Subjects discussed include cotton fabric processing, asbestos substitutes, textile adjuncts to cardiovascular surgery, wet textile processes, hand evaluation, nanotechnology, thermoplastic composites, robotic ironing, protective clothing (agricultural and industrial), ecological aspects of fibre properties – to name but a few! There would appear to be no limit to the future potential for textile applications.

TINlib has been on the market for two years and is in use in some 30 libraries in the UK for cataloguing and retrieval. The system was developed by Information Management & Engineering Ltd (IME), a British company specialising in database design. In November 1987, a subsidiary to IME was formed, called Information Made Easy (which can be rather dubiously shortened to IM Easy), which handles the marketing, sales and support of IME products in the UK. The system is also marketed in Europe and North America, and over 150 systems are now in use worldwide.

The trend towards massification and consolidation in electronic publishing was observed by Schiller in 1980, and is confirmed in the base maps drawn by McLaughlin for the Harvard Program in Information Policy Research. Schiller found the already apparent massification of the communications industry worrying, as links between the US government and the two major players, IBM and AT & T, were strong and likely to increase.

Suggests that the strategic advantages of experience, scale economies, product differentiation, capital requirements, and location are important determinants of international franchise expansion, but are slowly being diminished by technological and capital market innovations. Explores this theme from the perspectives of competitive strategy and economic theory of the firm. Based on these perspectives, hypotheses are developed and tested with a large sample of US franchisors at two points in time. Results show that franchise firms′ strategic advantages derived from experience, scale economies and location differ for more international firms compared to nationally‐focused firms. Results also provide insights to the extent to which these differences are moderated by technological and capital market innovations occurring over time.

The purpose of this paper is to examine the extent to which racioethnicity influences perceptions of inclusion (i.e. information sharing, collective efficacy, satisfaction and relationship conflict) when working in racially heterogeneous groups.

Individuals were placed in groups in order to participate in ethical-decision making tasks.

Results reveal that individuals representing varied racioethnic groups are in general satisfied working in racially heterogeneous groups. However, reports of relationship conflict and information sharing varied as a function of racioethnicity.

The authors discuss possible rationales for differences in how racioethnic groups perceive and experience group processes over time as well as practical implications for social psychology and diversity in teams.

Encouraged by the State, the Brazilian public organizations practice sustainable procurement as one of the strategies to promote sustainable development. Performing them requires understanding to manage stakeholders. The purpose of this study is to identify and categorize the stakeholders of Brazilian public organizations’ sustainable procurement system.5

Preliminarily, the stakeholders were identified in the literature and by interviews with experts. Later, in a multi-case study, it was categorized by the model of stakeholder salience.

In general, governmental and intra-organizational stakeholders were classified as more salient. However, some stakeholders considered important by literature and experts have been categorized as less salient by organizations.

The proposed categorization is useful for the system comprehension and will serve as a basis for the development of future works, notably those who propose to understand or evaluate the sustainable public procurement (SPP). Additionally, this work aims to enlarge the knowledge and the better practices of SPP in a large emerging South American country, giving its contribution to the transition to more sustainable societies.

This paper examines the role of government procurement as a social policy mechanism within a multilateral open trading system. Government regulations globally are being transformed to foster more responsible business conduct in multinational enterprises (MNEs). Yet, concern that sustainability may present a discriminatory barrier to trade has stalled the progress of sustainable public procurement (SPP) at the international level, raising questions regarding the role and scope of the World Trade Organisation’s (WTO) Government Procurement Agreement (GPA) to align taxpayer-funded contracts with the United Nations (UN) Sustainable Development Goals.

With a focus on social sustainability, this paper reviews the grey and academic literature to assess the changing landscape of public procurement policy and supply chain legislation in high-income countries.

Frontrunner nations are adopting a mandatory approach to sustainable public procurement and due diligence legislation is elevating supply chain risk from reputational damage to legal liability. While technological innovation and the clean, green production of manufactured goods dominates the sustainable public procurement literature, the social aspects of sustainability poverty, inequality and human rights remain underrepresented.

The scope of this paper is limited to the examination of government procurement covered by the WTO-GPA (2012). Smaller value contracts, under the WTO-GPA thresholds and the category of defence are beyond the scope of the paper.

The paper focusses on the underserved topic of social sustainability in business-to-government (B2G) – business to government – supply chains arguing that for responsible business conduct to become a competitive advantage, it must be more meaningfully rewarded on the demand-side of all taxpayer-funded contracts in organisation for economic co-operation and development countries. The paper introduces the idea of priceless procurement as a mechanism to build system capacity in the evaluation of non-financial sustainability objectives.

To build the capacity to stimulate competition based on social and environmental policy objectives, the paper introduces the concept of priceless procurement in B2G contracts.

The aim of the paper is to share the experience of multi‐national, funded research practice and to explore some of the issues related to conducting such studies in forensic practice. The BEST Index is a normative forensic risk assessment instrument that can be implemented through the different levels of security. It benefits the patient as it is a structured assessment instrument for assessing, planning, implementing and evaluating care in the context of risk assessment. A large‐scale, five‐country EU‐funded study was conducted to validate the instrument and to develop educational tools. Some published description of research experience exists but does not cover the issues for people new to high‐level research studies or the partnership working that is required to make multi‐national, multi‐lingual studies work to the benefit of the patient. Many issues arose during the study and those considered important to deal with, and the actions taken, are described, including ethical issues, management and organisational issues, and ‘the long haul’. Being new to research and coming straight in to this kind of large‐scale clinical research requires preparation and thought.

The purpose of this paper is to provide further insight into internet social and environmental reporting (ISER) in the Middle East by investigating the ISER of Lebanese banks as well as their greenwashing behaviour and identifying its extent, quality and association with different variables such as profitability, size, religion and other variables.

This study adopted a mixed methodology. Interviews were conducted to seek the opinions of banks towards corporate social responsibility (CSR). Content analysis of bank’s websites was used to examine the extent, quality and association of ISER with several bank characteristics.

The results show the prevalent use of ISER and greenwashing by Lebanese banks. The most disclosed category of ISER is community, whereas the least disclosed is environment. The study found a positive association between ISER and bank profitability, size, leverage and ownership concentration and an insignificant relationship with age and religion.

The authors recognise that the sample is small and addresses a single context and that it could have been expanded to other Middle Eastern contexts. However, the study is exploratory focusing on the Lebanese banking sector which is one of the most developed in the region. Further longitudinal studies could also be conducted to complement the work. The process used to measure greenwashing could be enhanced by addressing the materiality of CSR disclosures to stakeholders and the purpose of communicating CSR information.

In light of the empirical findings, banks will gain a better understanding of the status and importance of ISER and will understand the risks of greenwashing leading them towards higher standard ISER and more ethical activities, which will have a positive impact on the Lebanese economy and society.

This study examines almost all aspects of online social and environmental disclosures including the webpage, CSR sections in addition to online published reports; it is an investigation about ISER with reference to Lebanon which has perhaps the most significant banking sector in the Middle East. It tackles the greenwashing issue in a new context and in a different way by examining its association with several variables. The study also investigates the association between religion and ISER which has seldom been tackled in similar studies.