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Every successful program needs someone to champion its cause. This also applies to programs for students with disabilities. It is upon this person's shoulders that responsibility falls for initiating the steps to bring disability programs to fruition at an institution. Support services are typically coordinated by this full-time staff member who is responsible for providing students with disabilities a variety of “academic adjustments” that are mandated under Section 504 of the Vocational Rehabilitation Act. Again, this law requires that post-secondary institutions make modifications to their academic requirements and ensure that they do not discriminate against a qualified student with a disability (Frank & Wade, 1993; Simon, 2001). These modifications may include appropriate academic adjustments such as the provision of course substitutions, adaptation of instruction methods, alternate exam formats, and modifications in the length of time for the completion of requirements; or the provision of auxiliary aids, such as taped texts, sign language interpreters, guide dogs, use of tape recorders, readers or writers, and access to adaptive technology (see Pavone & Rotatori, 1994). The individual who provides these core supports is often instrumental in linking students with disabilities with other support services on campus (e.g., writing laboratory, math tutorial, and academic development center) (Smith, 2004).

This paper argues that community is a necessary element of spirituality. Community is based on connectedness and a healthy interdependence. Using Wilber’s integrative framework, I argue for three propositions linking community and spirituality: people need to belong to communities where they can make meaningful contributions building a better world; organizational prosperity and survival depend on building in structures and relationships that permit people to make meaningful contributions and fulfill the fundamentally spiritual need for community; and we need collaboration as much as competition to survive as the interconnectedness of the world grows more apparent.

The purpose of this paper is to provide a deeper understanding of the relevance of shore excursions in the distribution of cruise passenger flows; an approach which has been overlooked by many studies on cruise tourism. Specifically, the paper focuses on two destinations: Barcelona, a mature cruise destination suffering from the impact of overcrowding; and Valencia, an emerging cruise destination facing the risk of future (similar) impacts.

The method used is multiple-case study with replication logic. First, web content analysis is conducted of shore excursion descriptions of the destinations selected so as to identify the itineraries, as well as the municipalities and the specific tourist attractions included in the tours. Then, word-processing tools are used to create a regional and local data set to arrange the narrative data. Finally, density maps are drawn in order to examine the different visitor flows within the tourist hinterlands from the supply perspective.

The results indicate that most shore excursions are concentrated in the port cities. Comparing the two destinations, the paper argues that the redistribution within the cities is not equally balanced. Nevertheless, the results also reveal that the excursions offered by local shore tourism operators (TOs) in both destinations have contributed to the expansion of the cruise tourist hinterland over a wider regional area.

This paper evaluates the visitor flow distribution from a supply perspective. Hence, future studies should examine the demand dimension in order to gain a deeper understanding of the concentration intensity. Additionally, it would be worth examining not only visitors taking guided tours but also the independent ones (those who visit the destination on their own).

Despite the growing importance of cruise tourism, research on the role of local shore TOs in this sector is quite limited. One element that deserves more research attention is related to the role of shore excursions in the spatial configuration of the cruise tourist hinterland. Finally, the results obtained could also have significant implications for policy makers developing and promoting effective measures to prevent overcrowding.

The purpose of this paper is to examine the development of knowledge management (KM) in China and its Western origins.

The paper is developed by exploring the existing KM survey results in China. Discussions from KM surveys into Chinese KM practices and the Chinese economy are presented. A discussion of KM in the Chinese service sector provides a set of KM research reviews to examine the current issues and status of KM studies in this area. To understand KM and its importance to people, technology and process for innovation and knowledge sharing on different levels in the service sector in China, this paper is divided into seven distinct parts, which addresses three main KM issues in China, i.e. development and challenges for Chinese economy and service industry, KM research and practice in China and knowledge sharing and innovation with cultural factors. This paper offers guidance to researchers and managers involved in KM efforts to understand how KM is developed in China and what kind of research model is required for Chinese KM studies.

KM surveys in China were based on different purposes and scopes. While Western KM theories did provide a foundation for the KM studies in China, the unique Chinese culture environment requires the Chinese research models. The development of KM in China is still at its early stage. Limitations of the current Chinese KM studies are revealed and the KM status of the Chinese service sector also discussed.

A research model that is suitable for the Chinese KM practices is yet to be formally established.

This paper contrasts the development of KM in China by examining different KM survey results from China. For practitioners, findings provide understanding on how KM is developing. For KM researchers, the understanding of culture and analytic directions of KM studies from the Chinese service sector are discussed.

In this paper, KM development in China revealed, that can provide guidance to researches involved in KM efforts and directing the future path of KM analytic model with a cultural perspective.

Children experience toxic stress if there is pronounced activation of their stress-response systems, in situations in which they do not have stable caregiving. Due to their exposure to multiple poverty-related risks, African American children may be more susceptible to exposure to toxic stress. Toxic stress affects young children’s brain and neurophysiologic functioning, which leads to a wide range of deleterious health, developmental, and mental health outcomes. Given the benefits of early care and education (ECE) for African American young children, ECE may represent a compensating experience for this group of children, and promote their positive development.

Whereas most societal commentators continue to review the historical patterns of men’s leadership in search of models for 21st-century success, few have begun to recognize, let alone appreciate, the equivalent patterns of women’s leadership and the future contributions that women could potentially make as leaders. What could and are women bringing to society as global leaders? Why at this moment in history is there such a marked increase in the number of women leaders? Are we entering an era in which both male and female leaders will shape history, both symbolically and in reality? And if so, will we discover that women, on average, lead in different ways than men, or will we learn that role (global leader) explains more than gender? This chapter reveals the accelerating trends of women joining men in senior leadership positions, establishes the relationship of women leaders to our overall understanding of global leadership, and sets forth an agenda to accomplish much needed research and understanding.

School violence can cause or exacerbate individual and collective trauma. Trauma-informed school approaches offer schools and educators guidance for how to respond. In this chapter, we provide an overview of trauma-informed school approaches and their contributions to healing individual and collective trauma. We begin this chapter by addressing the complex intersection of disability and trauma, and the unique implications of school-based violence for students with disabilities and their teachers. We then define trauma-informed care, describe current short- and long-term trauma-informed school approaches, and explain the aims of these approaches at individual and collective levels. Next, we locate trauma-informed responses to school violence in a context of systemic trauma and share considerations for disrupting the systemic conditions that perpetuate trauma and school violence. We discuss critiques of the trauma-informed care movement and conclude with recommendations for scholars pursuing research in this area.

Point-of-care testing (POCT) at the Emergency Department (ED) attains better objectives in patient care while aiming to achieve early diagnosis for faster medical decision-making. This study assesses and compares the benefits of POCT in the ED in Germany and Malta, while considering differences in their health systems.

This chapter utilizes multiple case study approach using Six Sigma. The German case study assesses the use of POCT in acute coronary syndrome patients, compared to the central lab setting. The Maltese case study is a pilot study of the use of medical ultrasonography as a POCT to detect abdominal free fluid in post-blunt trauma.

This study provides clear examples of the effectiveness of POCT in life-threatening conditions, as compared to the use of traditional central lab or the medical imaging department. Therapeutic quality in the ED and patient outcomes directly depend upon turnaround time, particularly for life-threatening conditions. Faster turnaround time not only saves lives but reduces morbidity, which in the long-term is a critical cost driver for hospitals.

The application of Six Sigma and the international comparison of POCT as best practice for life-threatening conditions in the ED.

The purpose of this paper is to examine the literature of CSR before and in the aftermath of the financial crisis in 2008. The aim of the research question is to map out the consequences upon CSR derived from the crisis and to derive new principles of future CSR models to come consistent with the consequences of the financial crisis, and to suggest new research as well as policy-making possibilities to highlight the importance and necessary survival of CSR as an instrument for sustainable and financial progress.

This paper uses a literature review of CSR prior to and after the financial crisis 2008, with an emphasis on academic papers published in peer-reviewed journals.

The findings of the paper reveal that post-crisis CSR-models do not articulate anything that has not been mentioned before; however, they do strengthen former values of CSR, but still lack an overall formula of how the financial sector can adopt CSR in the core of their businesses, and transparently display their products, and the risk adhering to them. The paper proposes a new Four-“E”-Principle that may guide new CSR-models to accomplish this deficit. See under “Originality”.

The paper calls for a discussion on ways in which governments and businesses can enhance social responsibility, though balancing the requirements of more engagement from businesses, as well as public sector companies in CSR. This paper suggests some instrumental mechanisms of how governments can engage, not only multinational companies, but also smaller companies, and other kinds of organizations acting on the market, to make them engage more in CSR.

The paper proposes a new Four-“E”-Principle to guide the development of new CSR-models based upon the core of Schwartz and Carroll's “Three-domain CSR-model”, which the Principle extends and revises to: Economy, L/Egal, Environment, and Ethics. This Principle disentangles the dialectic relationship between economic and social responsibility; takes financial products into consideration; refines the definitions of good stakeholder engagement without the illusions of corporate “Potemkinity”; and considers the benefit of replacing the semiotic meaning of the “C” in CSR from “corporate” to “capitalism's social responsibility” in order to extend the concept towards a broader range of market agents.