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The purpose of this research is to provide a systematic insight into corporate social responsibility (CSR) and corporate citizenship (CC) in supply chain development, by analyzing the current literature, contemporary concepts, data and gaps for future discipline research.

This research identifies information from existing academic journals and investigates research designs and methods, data analysis techniques, industry involvement and geographic locations. Information regarding university affiliation, publishers, authors, year of publication is also documented. A collection of online databases from 2001 to 2018 were explored, using the keywords “corporate social responsibility”, “corporate citizenship” and “supply chain” in their title and abstract, to deliver an inclusive listing of journal articles in this discipline area. Based on this approach, a total of 164 articles were found, and information on a chain of variables was collected.

There has been visible growth in published articles over the last 18 years regarding supply chain sustainability, CSR and CC. Analysis of the data collected shows that only five literature reviews have been published in this area. Further, key findings include 41% of publications were narrowly focused on four sectors of industry, leaving gaps in the research. 85% centered on the survey and conceptual model, leaving an additional gap for future research. Finally, developing and developed nation status should be delineated, researched and analyzed based on further segmentation of the industry by region.

This research is limited to reviewing only academic and professional articles available from Emerald, Elsevier, Wiley, Sage, Taylor and Francis, Springer, Scopus, JSTOR and EBSCO containing the words “corporate social responsibility”, “corporate citizenship” and “supply chain” in the title and abstract.

This assessment provides an enhanced appreciation of the current practices of current research and offers further directions within the CSR and CC in supply chain sustainable development.

The purpose of this paper is to inform the policies of sheltered housing providers with regard to preventing isolation amongst residents and generating practical support between them, particularly in the current period of reduced funding for housing support.

The paper reports a postal survey of 120 residents across eight estates, focus groups on these and eight other estates and survey responses from 326 estate managers.

Childless residents are especially vulnerable to lack of support, depending on friends or on paid care. Those estates with a rich array of organised social activities generated more support and friendships amongst neighbours than those with few activities. Managers perform an important service in generating and supporting social activities, but their role is diminishing and restricted by short hours on site. Residents’ groups need capacity-building support to organise more by themselves. Cross-generational contacts are particularly valuable but residents need help to access them outside of their own families.

Certain forms of group activity which are the most valuable in terms of promoting mental stimulation and exercise are rarely organised by residents’ groups without staff support.

How to generate mutual aid between residents is an important objective for housing providers in a period of reduced funding for staff time and of severe constraints on social care budgets.

Delivery vulnerability is a critically important theme in logistics risk management. However, while logistics service providers often collect and retain massive amounts of logistics data, they seldom utilize such information to diagnose recurrent day-to-day logistics risks. Hence, the purpose of this paper is to investigate delivery vulnerabilities in a logistics system using its own accumulated data.

This study utilizes pragmatic business analytics to derive insights on logistics risk management from operations data in a logistics system. Additionally, normal accident theory informs the discussion of its management implications.

This study’s analytical results reveal that a tightly coupled logistics system can align with normal accident theory. Specifically, the vulnerabilities of such a system comprise not only multi-components but also interactive ones.

The tailored business analytics comprise a research foundation for logistics risk management. Additionally, the important research implications of this study’s analytical results arrived at via such results’ integration with normal accident theory demonstrate the value of that theory to logistics risk management.

The trade-offs between logistics risk and logistics-system efficiency should be carefully evaluated. Moreover, improvements to such systems’ internal resilience can help to alleviate potential logistics vulnerabilities.

This pioneering analytical study scrutinizes the critical vulnerability issues of a logistics service provider and therefore represents a valuable contribution to the field of logistics risk management. Moreover, it provides a guide to retrieving valuable insights from existing stockpiles of delivery-vulnerability data.