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Article
Publication date: 27 July 2012

Yi‐Hsin Lin

This study aims to use organizational identification, organizational culture and safety culture as the intervening variables between safety mission statements and safety behavior…

Abstract

Purpose

This study aims to use organizational identification, organizational culture and safety culture as the intervening variables between safety mission statements and safety behavior to survey and model the process of brokering knowledge from the top strategy makers to the workers on assignments. A pilot empirical research initiative was launched to determine the linkage between safety missions and safety behavior in the airline industry.

Design/methodology/approach

First, descriptive statistics and independent‐sample t‐tests were used to evaluate the mean, standard deviation (SD) and the relationship between the safety mission statement, organizational identification, organizational culture, safety culture and safety behavior and the respondent's years of working for the sampled airline. In addition, Pearson correlation analysis was used to test the relationships between the five factors. Finally, path analysis was used to examine the direct effects and indirect effects between individual factors.

Findings

The findings show that organizational identification and organizational culture are two important intervening variables between the safety mission statement (knowledge brokering) and safety behavior. The results of Pearson correlation analysis indicate that five factors are highly correlated with each other, especially the safety mission statement and organizational identification; organizational culture and safety culture; organizational identification and organizational culture; and safety culture and safety behavior. Besides, the safety mission statement has a negative direct effect on the pilot's safety behavior.

Originality/value

To understand the process of using the safety mission statement to change safety behavior can significantly increase the benefits of brokering knowledge. Furthermore, this study has provided an overview of the flight crews' perceptions on how safety is managed in the aviation industry. Based on the findings, it is concluded that organizations in the various sectors of the airline could do better in managing safety, and in brokering the safety knowledge in the industry. At another level, this study provides an opportunity to explore the validity of causal relationships among different areas.

Article
Publication date: 25 August 2022

Lisa M. Dario, Gabriel T. Cesar and Vaughn J. Crichlow

The current and ongoing police legitimacy crises demand a renewed analysis of the police mission in American law enforcement. This research aims to examine the mission statements

Abstract

Purpose

The current and ongoing police legitimacy crises demand a renewed analysis of the police mission in American law enforcement. This research aims to examine the mission statements of a national sample of police agencies, and generates an organizational typology of contemporary policing styles.

Design/methodology/approach

Using the responsive agencies listed in the Law Enforcement Management and Administrative Statistics (LEMAS) as a sampling frame, mission statements from 2,826 departments were collected from official law enforcement websites. Wilson's (1968) seminal typology of policing styles was then used to classify the emergent patterns from the mission statements. Mission statement patterns that did not fit squarely into Wilson's model (i.e. watchman, service and legalistic styles of policing) were classified to update the model and account for contemporary police goals and organizational orientations.

Findings

A theme of outward-facing legitimacy among police organizations emerged as a new variety of police behavior, according to collected mission statements. The researchers’ findings suggest that public perceptions of police legitimacy are a primary concern for today's police forces.

Originality/value

This research reappreciates the utility of Wilson's typology of policing styles, and provides insight into the cultivation of police legitimacy. The authors identify a fourth typology of organizational behavior, legitimacy, that may be an emerging, professional police response to both contemporary crime issues and public antipathy.

Details

Policing: An International Journal, vol. 45 no. 6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 14 October 2019

Ali Maher, Ali Ayoubian, Sima Rafiei, Donya Sheibani Tehrani, Farnaz Mostofian and Pooneh Mazyar

Today, healthcare organizations focus mainly on development and implementation of patient safety strategic plan to improve quality and ensure safety of provided services. The…

Abstract

Purpose

Today, healthcare organizations focus mainly on development and implementation of patient safety strategic plan to improve quality and ensure safety of provided services. The purpose of this paper is to recommend potential strategies for successful implementation of patient safety program in Iranian hospitals based on a strengths, weaknesses, opportunities, threats (SWOT) analysis.

Design/methodology/approach

In this qualitative study, key informant interviews and documentation review were done to identify strength and weakness points of Iranian hospitals in addition to opportunities and threats facing them in successful implementation of a patient safety program. Accordingly, the research team formulated main patient safety strategies and consequently prioritized them based on Quantitative Strategic Planning Matrix (QSPM) matrix.

Findings

The study recommended some of the potential patient safety strategies including provision of education for employees, promoting a safety culture in hospitals, managerial support and accountability, creating a safe and high-quality delivery environment, developing national legislations for hospital staff to comply with patient safety standards and developing a continuous monitoring system for quality improvement and patient safety activities to ensure the achievement of predetermined goals.

Practical implications

Developing a comprehensive and integrated strategic plan for patient safety based on accurate information about the health system’s weaknesses, strengths, opportunities and threats and trying to implement the plan in accordance with patient safety principles can help hospitals achieve great success.

Originality/value

Ministry of Health and Medical Education (MOHME) conducted a national study to recommend potential strategies for successful implementation of patient safety in Iranian hospitals based on a SWOT analysis and QSPM matrix.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 8
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 20 February 2020

Martijn van Ooijen, Antonie van Nistelrooij and Marcel Veenswijk

The purpose of this paper is to expand the theory on multistory cultural change by showing how a dominant narrative on construction safety dynamically interrelates and is…

Abstract

Purpose

The purpose of this paper is to expand the theory on multistory cultural change by showing how a dominant narrative on construction safety dynamically interrelates and is contested on multiple intertextual levels in an organizational field of organizations contributing to the recovery of houses in an earthquake region.

Design/methodology/approach

An ethnoventionist research approach was adopted in which interpretation of data to find narratives and designing interventions went hand-in-hand.

Findings

We found four distinctive composite narratives besides the dominant narrative to which five actors refer in their accounts, thereby contributing to three types of story patterns. These narratives disclose the taken-for-granted ideas and beliefs that characterize the challenge of changing organizational culture. One intervention, which intended multiple stories to touch the surface, was highlighted as a multistory intervention.

Research limitations/implications

Further research could extend the knowledge on other change interventions that contribute to multistory cultural change processes.

Originality/value

Adopting an ethnoventionist approach to provide deep insights on an unfolding cultural change process for both scholars and practitioners.

Details

Journal of Organizational Change Management, vol. 33 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 8 May 2018

Roberta Fusaro and Nicole Viola

This paper aims to propose a methodology for a safety and reliability assessment for the conceptual and preliminary design of very complex and disrupting innovative systems like…

Abstract

Purpose

This paper aims to propose a methodology for a safety and reliability assessment for the conceptual and preliminary design of very complex and disrupting innovative systems like trans-atmospheric vehicles. The proposed methodology differs from existing ones because it does not rely on statistical data at aircraft-level but exploits the statistical population at components-level only. For the sake of clarity, the paper provides some preliminary results of the application of the methodology at system level. The example deals with the safety and reliability assessment of a very complex propulsion system aimed at guaranteeing vertical take-off and landing capabilities of a suborbital vehicle.

Design/methodology/approach

The proposed methodology is strongly based on a systems engineering approach. It exploits safety and reliability assessment analyses which have already been developed in both aeronautical and space engineering domains, but it combines them in an innovative way to overcome the lack of statistics at aircraft level. The methodology consists of two different steps: a qualitative top-down process, allowing a functional and physical decomposition of the transportation system and a following quantitative bottom-up approach, which provides the estimation of system-level reliability and safety characteristics starting from the statistical estimation of the components’ characteristics.

Findings

The paper presents a new methodology for the preliminary reliability and safety assessment of innovative transportation systems, such as hypersonic transportation systems. The envisaged methodology will overcome the poorness of statistical data that is usually affecting the conceptual design of breakthrough systems.

Research limitations/implications

The paper shows the application of the articulated methodology to a limited case study. A complete example of application of the methodology to estimate safety and reliability characteristics at vehicle level will be provided in feature works.

Practical implications

The methodology has been proposed to be exploited in international research activities in the field of hypersonic transportation systems. Furthermore, a massive application of this approach would allow to create a database for the generation and the update of semi-empirical models focused on high-level estimations of reliability, availability, maintainability and safety (RAMS) characteristics. Moreover, the proposed safety assessment has been conceived to be fully integrated within a typical conceptual design process.

Originality/value

The existing literature about safety and reliability assessment at the early design stages proposes pure statistical approaches which are usually not applicable to highly innovative products, where the statistical population is not existing, for example, in the case of trans-atmospheric vehicles. This paper describes how to overcome this problem, through the exploitation of statistical data at components-level only through the combination of these data to estimate RAMS characteristics at aircraft-level thanks to functional analysis, concept of operations and typical safety assessment tools, like functional hazard analysis, failure mode and effect analysis, reliability block diagram and fault tree analysis.

Details

Aircraft Engineering and Aerospace Technology, vol. 90 no. 4
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 8 May 2009

Morgan Sones, Susan Grantham and Edward T. Vieira

The purpose of this paper is to discover what corporate social responsibility (CSR) message themes are being communicated in selective pharmaceutical companies' mission and core…

5029

Abstract

Purpose

The purpose of this paper is to discover what corporate social responsibility (CSR) message themes are being communicated in selective pharmaceutical companies' mission and core values statements and their relevance to internal and external audiences.

Design/methodology/approach

A content analysis of five pharmaceutical companies mission and value statement web pages are analyzed. A panel developed a list of key words that are then analyzed and assigned to a level of Lerbinger's pyramid of CSR schema in order to determine if the web site is primarily communicating with internal or external stakeholders.

Findings

Keywords communicating the organizations' mission focus on activities that support societal issues relevant to external stakeholders. Keywords communicating the organizations' values support minimizing social costs including employee safety and therefore are of more interest and importance to internal stakeholders. The analysis indicates that the content provided by these five pharmaceutical companies use message frames within specific sections of the web site to communicate with both internal and external stakeholders.

Originality/value

There has been much emphasis on the need for, and benefit of communicating an organization's CSR strategies to stakeholders. This paper evaluates what CSR initiatives are being communicated on pharmaceutical companies' web sites. The results show a strong propensity to communicate with both external and internal stakeholders indicating that some organizations are messaging to both groups.

Details

Corporate Communications: An International Journal, vol. 14 no. 2
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 1 January 1976

The Howard Shuttering Contractors case throws considerable light on the importance which the tribunals attach to warnings before dismissing an employee. In this case the tribunal…

Abstract

The Howard Shuttering Contractors case throws considerable light on the importance which the tribunals attach to warnings before dismissing an employee. In this case the tribunal took great pains to interpret the intention of the parties to the different site agreements, and it came to the conclusion that the agreed procedure was not followed. One other matter, which must be particularly noted by employers, is that where a final warning is required, this final warning must be “a warning”, and not the actual dismissal. So that where, for example, three warnings are to be given, the third must be a “warning”. It is after the employee has misconducted himself thereafter that the employer may dismiss.

Details

Managerial Law, vol. 19 no. 1
Type: Research Article
ISSN: 0309-0558

Article
Publication date: 24 April 2020

W. Kyle Ingle, Terra Greenwell and Justin Woods

We sought to identify codes and themes in the mission statements of Kentucky's school districts and examine the relationship between district characteristics and the mission

Abstract

Purpose

We sought to identify codes and themes in the mission statements of Kentucky's school districts and examine the relationship between district characteristics and the mission statements.

Design/methodology/approach

We undertook a mixed methods design, specifically, a sequential transformative strategy with a theoretical lens overlaying the sequential procedures and guiding the analysis.

Findings

Analysis revealed a range of 1–7 codes per mission statement and a mean of 3.05. Generic student success and individual attention represented the most frequently occurring codes in the mission statements. Chi-square tests of bivariate association yielded no significant differences between districts by locale. Logistic regression analysis revealed that the percentage of students in the district scoring proficient or distinguished in both reading and mathematics was associated significantly (p < 0.05) with the theme of student support.

Research limitations

Although we cannot establish causation between mission statements content and student outcomes or vice-versa, district mission statement remain a visible and public expression of why an organization exists that should guide actions and decision-making, whether instructional, financial or otherwise.

Practical implications

Our study revealed shared institutional language within mission statements across Kentucky's school district, largely without regard to local context. Our analysis suggests that federal and state policy makers are influencing mission statements more so than those at the local level.

Originality/value

Our analysis provides further evidence that suggests that federal and state policy makers are influencing mission statements more so than those at the local level.

Details

Journal of Educational Administration, vol. 58 no. 3
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 4 April 2017

Mansi Mansi, Rakesh Pandey and Ehtasham Ghauri

This study aims to explore the weightage rendered to corporate social responsibility (CSR) keywords in mission and vision (M&V) statements of public sector enterprises (PSEs) in…

1927

Abstract

Purpose

This study aims to explore the weightage rendered to corporate social responsibility (CSR) keywords in mission and vision (M&V) statements of public sector enterprises (PSEs) in India.

Design/methodology/approach

Analysing the contents of M&V statements of 230 PSEs, this study has the twin research objectives of seeking to illuminate the current use of CSR-related keywords in PSEs’ M&V statements that reflect organisational strategy and provide an understanding for how firm age, industry and firm size variables serve to influence CSR keyword reporting in these statements.

Findings

The findings of this study provide evidence that half of the Indian PSEs reported at least one CSR-related keyword in their M&V statements. These public enterprises predominantly use 38 different categories of CSR keywords in their M&V statements. Furthermore, the authors find that environment-related keywords were predominantly used by PSEs in their M&V statements. The results indicate that PSEs’ size and industries are significantly associated with the use of CSR-related keywords in M&V statements, suggesting that bigger PSEs and PSEs in extractive industries (e.g. mining, coal and petroleum) tend to report more CSR-related keywords in their M&V statements.

Research limitations/implications

Findings imply that small public enterprises (those having a low annual turnover) lack CSR focus in their M&V statements. The authors argue that, irrespective of the size of the enterprise, CSR should be an integral part of these PSEs in framing their M&V statements.

Originality/value

This study systematically analyses CSR-related keywords in the M&V statements of all PSEs in India.

Details

Managerial Auditing Journal, vol. 32 no. 4/5
Type: Research Article
ISSN: 0268-6902

Keywords

Book part
Publication date: 20 July 2005

Lilia Pavlovsky

It has been suggested that “space and artifacts constitute systems of communication which organizations build up within themselves” (Gagliardi, 1992a, b, p. vi) and reflect the…

Abstract

It has been suggested that “space and artifacts constitute systems of communication which organizations build up within themselves” (Gagliardi, 1992a, b, p. vi) and reflect the cultural life within that organization. This is a study of how the “landscape” of a public library (“Library X”), as an information retrieval system, relates to the values of the people who created it. The efforts here are geared towards understanding the physical instantiation of institutional culture and, more specifically, institutional values as they are reflected through the artifact.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-1-84950-338-9

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