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Article
Publication date: 1 April 2024

Sarah Mahon, Laura O'Neill and Rachel Boland

In 2014, the Health Service Executive (HSE) in Ireland published its Safeguarding National Policy and Procedures (HSE, 2014). Under this policy, all agencies providing services…

Abstract

Purpose

In 2014, the Health Service Executive (HSE) in Ireland published its Safeguarding National Policy and Procedures (HSE, 2014). Under this policy, all agencies providing services through the social care directorate must ensure a robust culture of safeguarding is in place. Concurrent to this has been a move in social policy, practice and research to include the voice of the service user, both in terms of planning and reviewing services. (e.g. HIQA, 2012; Flanagan, 2020) This article examines whether service users with intellectual disabilities want to be involved in safeguarding plans and, if so, how that can be supported. Using focus groups service users demonstrated their knowledge of safeguarding as a concept, how they felt about the issues raised, and, crucially what they felt they would like to see happen next in addressing a safeguarding incident or concern. The focus groups took place in a large organisation providing residential services, day services, independent living supports and clinical supports. Engaging service users in planning and responding to safeguarding concerns is a fundamental principle of human rights legislation, both nationally and internationally. This study aims to highlight that it is both possible and desirable to engage fully with service users using a range of simple communication tools. For this to be implemented as routine practice in services providing support for people with intellectual disabilities, authentic leadership is required. Services will need to devote time, human resources and will need champions to get on board with the necessary culture shift.

Design/methodology/approach

Qualitative research examined peoples’ “lived experiences” and knowledge of safeguarding. Focus groups were used with thematic analysis highlighting common themes throughout, as guided by Braun and Clarke (2006). There were two objectives: Objective 1: measuring participant’s understanding of the safeguarding process. Objective 2: compare the potential differences between safeguarding plans devised by the participants in the focus groups, versus plans devised by trained designated officers responsible for safeguarding within the service.

Findings

Four principal themes emerged – 1. participants understanding of safeguarding; 2. restorative justice; 3. consent; and 4. high levels of emotional intelligence and compassion. Participants demonstrated that they could and did want to be involved in safeguarding planning and showed little variation in the plans compared to those completed by trained staff.

Research limitations/implications

The study was completed with a small sample size in a single service in one area. It may not represent the lived experiences and knowledge of safeguarding in other services and indeed other countries. The video may have led to some priming; for instance, the Gardai in the footage being called may have resulted in the participants stating that contacting Gardai should be part of the plan. After the video was shown, there was a heightened awareness of safeguarding. This may indicate that participants are aware of safeguarding but unsure of the terminology or how to discuss it out of context.

Practical implications

For this to be implemented as routine practice in services providing support for people with intellectual disabilities, authentic leadership is required. Services will need to devote time and human resources and will need champions in the safeguarding arena to get on board with the shift in culture required.

Social implications

While there did not appear to be many barriers to listening to participants, to progress this as a standard practice a very real shift in culture will be needed. It is important for practitioners to ask: Is the vulnerable person aware that this concern has been raised? What is known of the vulnerable person’s wishes in relation to the concern? To truly engage with service users in safeguarding plans these questions need to be more than a “tick box” exercise. This process needs to be fully embedded into a culture that promotes a person-centred, rights-based, inclusive approach as a standard rather than a one-off project. Some structural changes will be needed regarding the time given to designated officers, and what resources they can access (such as speech and language therapy). However, the real difference will be made by services operating authentic leadership that champions engagement on this scale, to fully answer the question posed by the researchers at the beginning of this report, “Whose safeguarding is it anyway?”

Originality/value

There appears to be little evidence of service user engagement in terms of planning and processing safeguarding responses, either in research or anecdotally.

Details

The Journal of Adult Protection, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 1 May 2007

Celia Harbottle

As Safeguarding Adults, the national framework of standards of good practice in adult protection, begins to take root in the language and culture of organisations, the need for an…

Abstract

As Safeguarding Adults, the national framework of standards of good practice in adult protection, begins to take root in the language and culture of organisations, the need for an evidence base for best practice becomes increasingly important. This article examines the practice data currently generated in three safeguarding adults partnership areas with specific regard to the Safeguarding Adults plan. This process, prior to the clarification of language by Safeguarding Adults, may have been referred to as the ‘case conference’ or ‘review’. Data was gathered from focus groups of safeguarding managers from local unitary authorities. Themes emerged across the groups and, via the use of grounded theory (Strauss & Corbin, 1998), the themes were analysed to highlight the key issues and pressures for those operating within this role.

Details

The Journal of Adult Protection, vol. 9 no. 2
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 1 June 2005

Tarcisio Abreu Saurin, Carlos Torres Formoso and Fabricio Borges Cambraia

The purpose is to introduce a safety planning and control (SPC) model that has been integrated into the production planning and control process. The paper is concerned with the…

2893

Abstract

Purpose

The purpose is to introduce a safety planning and control (SPC) model that has been integrated into the production planning and control process. The paper is concerned with the impact of this model on human error control, since both workers' and managers' errors are major contributing factors in accident causation.

Design/methodology/approach

The analysis of this impact was based on two stages: the analysis of the main types of human errors detected in five sites in which the model has been implemented and a discussion on how the model contributes to the design of safe work systems from a cognitive engineering perspective.

Findings

The main conclusion is that six elements of the model (safety planning, near miss reporting, training, percentage of safe work packages indicator, participatory cycle, and planning and control diffusion) contribute to make both the boundaries of safe work visible and respected. Safety planning also helps to make the production system error‐tolerant to some extent. However, the analysis of causes of safety failures in the empirical studies pointed out a high incidence of violations of the boundaries (on average, 43.5 percent of the total safety failures), mostly by workers.

Research limitations/implications

Although improvement in the existing mechanisms might make the model more behavior‐oriented, a broader set of measures is necessary to achieve excellence in dealing with human errors. Also, additional empirical data are necessary to clarify the nature and frequency of the human errors that have impact in construction safety.

Originality/value

The model may help in devising more effective tools to reduce errors in construction.

Details

Engineering, Construction and Architectural Management, vol. 12 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 8 February 2016

Tony Stanley

The purpose of this paper is to discuss how the signs of safety and wellbeing practice framework offers a practical and logical reinforcement for the Making Safeguarding Personal…

7116

Abstract

Purpose

The purpose of this paper is to discuss how the signs of safety and wellbeing practice framework offers a practical and logical reinforcement for the Making Safeguarding Personal programme within the practice context of the Care Act. The new practice framework orientates safeguarding practice to be person led and person centred while reinforcing an outcomes focus.

Design/methodology/approach

The principal social worker co-led the design and pilot programme where the new practice framework was developed and trialled.

Findings

A practice framework that houses the policy and practice updates needed to deliver the Care Act and Making Safeguarding Personal agenda is logical and necessary for the practitioners. An outcomes focus is encouraged because safeguarding practice is goal orientated and outcome focused.

Practical implications

A debate about how practice frameworks can help achieve the Making Safeguarding Personal approach and deliver on the Care Act principles is offered. This is a new and important debate for adult social care; a debate well-established across children’s services.

Originality/value

A debate about how practice frameworks can help achieve the Making Safeguarding Personal approach and deliver on the Care Act principles is offered. This is a new and important debate for adult social care; a debate well-established across children’s services.

Details

The Journal of Adult Protection, vol. 18 no. 1
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 16 September 2020

Hana Salah-Salah

This paper aims to investigate the heritage management of the Algerian medinas subject to standardized safeguarding plans, referring only to the general community model, and then…

Abstract

Purpose

This paper aims to investigate the heritage management of the Algerian medinas subject to standardized safeguarding plans, referring only to the general community model, and then ignoring their particularities. Two medinas were selected as a case study: Annaba and Constantine.

Design/methodology/approach

Several methodologies of a descriptive historical issue and an exploratory study approach were used to determine the physical and cultural values of the two medinas. The objective is to see to what extent the medinas can be claimed as a place of affirmation and diffusion of urbanity.

Findings

On the basis of the results obtained, this work aims to articulate the tangible and intangible heritage as two inseparable dimensions to rethink the heritage of the Algerian medinas, taking into account the specificities and peculiarities of each of them.

Originality/value

This paper responds to an identified need to examine the issue of identity as a new approach that depends on the available characteristics of the historic center and the way in which planners and decision-makers use these resources as a guideline for implementing a new vision of safeguarding.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 11 no. 3
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 11 April 2011

Ruth Ingram

This paper aims to present a simple conceptual framework, outlining four pathways for guiding multi‐agency involvement in different situations of adult abuse.

2477

Abstract

Purpose

This paper aims to present a simple conceptual framework, outlining four pathways for guiding multi‐agency involvement in different situations of adult abuse.

Design/methodology/approach

The essential elements of best practice for each pathway are described.

Findings

The four situations is a framework that, together with the seven‐stage safeguarding adults pathway, has been evidenced through practice to provide a conceptual tool on which to base multi‐agency activity in response to a large variety of concerns about safeguarding adults.

Originality/value

The four situations framework creates a straight‐forward template that provides guidance to all concerned as to which organisations will be involved in the steps of developing the safeguarding pathways and what their roles and responsibilities will be.

Details

The Journal of Adult Protection, vol. 13 no. 2
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 29 September 2021

Jaime Lindsey and Mary O’Reardon

The purpose of this paper is to consider the role of social work professional evidence in mental capacity law, specifically Court of Protection proceedings. The authors analyse…

Abstract

Purpose

The purpose of this paper is to consider the role of social work professional evidence in mental capacity law, specifically Court of Protection proceedings. The authors analyse how social workers perform as evidence givers in this domain and how social work as a profession is perceived alongside other professions within the context of adult social care decision-making in mental capacity law.

Design/methodology/approach

This paper draws on textual evidence from judgments and existing empirical data published elsewhere. The authors consider the contribution of social work professional expertise to best interests decision-making in formal legal proceedings which, in turn, reflects on how social work expertise is relevant in everyday practice.

Findings

The findings of this paper include that social workers are well placed to be experts on best interests decision-making in mental capacity law. However, the authors show that the Court of Protection has not always endorsed this form of social work expertise in its judgments, meaning that social workers can struggle to articulate an expert knowledge base.

Originality/value

Overall, the authors conclude that social work evidence is incredibly valuable as expertise about the person’s best interests, particularly in the domain of welfare cases and care planning.

Details

The Journal of Adult Protection, vol. 23 no. 6
Type: Research Article
ISSN: 1466-8203

Keywords

Open Access
Article
Publication date: 7 August 2023

Laura del Valle

The authors have carried out a research project on artisanal salt activity in the Gulf of Cadiz, providing a new vision of the theories of intangible cultural heritage. The main…

Abstract

Purpose

The authors have carried out a research project on artisanal salt activity in the Gulf of Cadiz, providing a new vision of the theories of intangible cultural heritage. The main objective has been to characterise artisanal salt activity in terms of its cultural and sustainable values, a perspective that had not been addressed until now. Moreover, the replacement of this activity by a more industrialised one has contributed to problems in the preservation of this heritage and a transformation of its places.

Design/methodology/approach

The research has combined qualitative methodology, based on observation and fieldwork, with a statistical review of the phenomenon under study. Finally, the data has been triangulated to understand the heritage and sustainable value, as well as its historical evolution.

Findings

All this contributes to understanding the importance of artisanal salt activity as an element of the intangible cultural heritage of the region, for the conservation of biodiversity and sustainable ways of life in the marshes of the Gulf of Cadiz, and the possibility of preserving it in the face of the problems of globalisation.

Originality/value

To date, there has been no research that combines sustainability and heritage in the field of salt activity. Likewise, until this study was carried out, there had been no research on salt activity from the perspective of intangible cultural heritage.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 13 July 2023

Sonia Mechiat and Djamel Dekoumi

This article aims to clarify the link between heritage and development, focussing on how this wealth can be a resource for the promotion of tourism in the villages of the Oued…

Abstract

Purpose

This article aims to clarify the link between heritage and development, focussing on how this wealth can be a resource for the promotion of tourism in the villages of the Oued Labiod valley in the Aures and reduce their backwardness.

Design/methodology/approach

The paper opted for a qualitative empirical study, through interviews and direct observations. The data were supplemented by literature searches. The collected data were then analysed to obtain results.

Findings

The results show that the problem of the heritage of historic villages can no longer be reduced to the contemporary phenomenon of decay and physical mutations of traditional buildings. It is a more complex issue that encompasses major concerns requiring curious, comprehensive and constitutive solutions.

Research limitations/implications

Due to the particularity of the architecture and the specificity of the topography and climate of the study area, the results of the research may not be generalisable and are limited to the chosen example.

Practical implications

The document offers advice to local actors to ensure that heritage properties are taken into consideration in all development policies and determines that the success of these projects depends on the involvement of the local population and the improvement of the legal framework.

Originality/value

As the first study on the issue of sustainable tourism development of the cultural heritage of the Oued Labiod valley, the document proposes new ways of development that respect the historical values and authenticity of the heritage and involve the inhabitants.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 1 February 1967

Gordon Wills

Concentrates solely on custom building, as this is the area of major growth in the life assurance business. Demonstrates how the well‐known techniques of product concept testing…

Abstract

Concentrates solely on custom building, as this is the area of major growth in the life assurance business. Demonstrates how the well‐known techniques of product concept testing can be applied in a service industry when mass marketing is contemplated. Delves into a study conducted in spring 1967 in Bradford, UK, involving 40 households, where the head was between 18 and 25 years of age. Reports on the questionnaire survey that covered a range of disbursement analyses, other than those specifically concerned with life assurance proposals. Concludes that the general conclusion is that the market segmentation implicit in straight life assurance and endowment assurance is meaningful, and that the conversion policy is the most effective way of straddling the two segments, to ensure brand loyalty once contact has been converted into first business.

Details

European Journal of Marketing, vol. 1 no. 2
Type: Research Article
ISSN: 0309-0566

Keywords

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