Search results
1 – 10 of over 1000
The purpose of this research is to measure the validity and the adoption of a new web page assessment tool called SPAT (Site, Publisher, Audience, Timeliness).
Abstract
Purpose
The purpose of this research is to measure the validity and the adoption of a new web page assessment tool called SPAT (Site, Publisher, Audience, Timeliness).
Design/methodology/approach
A convenience sample of 37 Certified Diabetes Educators (CDEs) participated in an evaluation of the web page assessment tool SPAT. Four web pages with diabetes content were selected for a pre‐ and post‐test evaluation. A follow‐up questionnaire measured adoption of the SPAT tool.
Findings
There was a significant difference when using the mnemonic SPAT to evaluate the site, publisher and timeliness of a web page. Using SPAT to evaluate the audience of a web page also showed an improvement. While there was an increase in reviewing the text of a web page for biases after the SPAT intervention, it was not significant. The CDEs easily utilized SPAT with the diabetes content web pages and their successful manipulation of the SPAT tool demonstrated face validity. After learning of SPAT, responses to the follow‐up questionnaire revealed adoption of the tool by CDEs.
Practical implications
Use of SPAT may enable health care providers to systematically evaluate health‐related web page content.
Originality/value
SPAT is a novel tool that reinforces a user to practice basic literacy concepts. The value of SPAT is that it is a people centered tool that may easily be used by anyone to evaluate web pages.
Erno Selos, Teemu Laine, Inger Roos, Petri Suomala and Lauri Pitkänen
This study aims to focus on the switching path analysis technique (SPAT) application to enlarge the understanding of customer switching from the business to consumer (B‐to‐C…
Abstract
Purpose
This study aims to focus on the switching path analysis technique (SPAT) application to enlarge the understanding of customer switching from the business to consumer (B‐to‐C) context to the processes of business‐to‐business (B‐to‐B) supplier switches.
Design/methodology/approach
The paper is a theory extension of SPAT, with nine (9) supplier switching cases in different B‐to‐B settings. The cases shed light also on the actual triggers and determinants of the B‐to‐B switches.
Findings
The study proves the applicability of SPAT in B‐to‐B settings. The B‐to‐B context adds complexity, forming a relationship flow where many driving factors act for switching. Thus, the findings suggest that a comprehensive analysis of the triggers and determinants is required to understand the switching processes. In particular, the characteristics of the active/passive behaviour should be analysed separately in the customer and in the old and new suppliers.
Research limitations/implications
The empirical findings are exploratory in nature. Further research should refine the characteristics of active and passive behaviour at the levels of the relationship, the companies and the individuals to comprehend the notion of the influential trigger in SPAT. Further research should also address the wider topic of the patterns of certain triggers and determinants that actually lead to unstable supplier relationships.
Practical implications
The B‐to‐B supplier switches appear to be complex processes. The supplier should be able to be constantly aware of the major changes in the customer's business. Based on this awareness, the supplier may actively affect the development of the relationship to avoid unwanted switches.
Originality/value
The paper combines the relatively mature research stream of B‐to‐C supplier switches and access to B‐to‐B supplier‐switching cases. The theory contribution of the paper is the extension of the theory to the B‐to‐B context, with relevant research implications.
Details
Keywords
Peter Joyce and Wendy Laverick
The purpose of this paper is to assess the advantages and disadvantages of the use of spit guards by police forces in the UK and to make recommendations regarding an…
Abstract
Purpose
The purpose of this paper is to assess the advantages and disadvantages of the use of spit guards by police forces in the UK and to make recommendations regarding an evidence-based approach to decisions related to the use of such equipment.
Design/methodology/approach
The paper is based upon an examination of a range of primary source material, secondary sources and grey literature.
Findings
Although the use of spit guards can be justified by factors that include the need to protect police officers from contracting serious infectious diseases, there are a number of problems that concern ethical policing and human rights. Concerns arise when spit guards are deployed against vulnerable individuals, are used offensively rather than defensively and when such equipment is deployed disproportionately against persons from Black and Minority Ethnic (BME) communities. Additionally, the image of the police may suffer if spit guards are accompanied by the use of excessive force which may be perceived as an abuse of police power.
Practical implications
The paper makes recommendations that a comprehensive evidence base is required to assist practitioners to make informed decisions regarding the deployment of spit guards. This evidence base should include the extent to which officers are spat at, medical evidence relating to spitting and the transmission of serious diseases, the views of the public concerning the deployment of spit guards and estimations as to whether such equipment will deter spitting by suspects of crime.
Originality/value
This paper provides an original academic contribution to the ongoing debate on the use of spit guards within policing. In particular, it brings together a wide range of material that relates to this topic and presents it as a coherent set of arguments located in a single source.
Details
Keywords
UK/US: Twitter spat unlikely to sink long-term ties
Details
DOI: 10.1108/OXAN-ES227430
ISSN: 2633-304X
Keywords
Geographic
Topical
CHINA/INDIA: Border spat will worsen before subsiding
Details
DOI: 10.1108/OXAN-ES221965
ISSN: 2633-304X
Keywords
Geographic
Topical
CAMBODIA/LAOS: Border spat will cool, for now
Details
DOI: 10.1108/OXAN-ES223776
ISSN: 2633-304X
Keywords
Geographic
Topical
IRAN: Diplomatic spat with Russia will be short-lived
Details
DOI: 10.1108/OXAN-ES280587
ISSN: 2633-304X
Keywords
Geographic
Topical
ROMANIA/UKRAINE: Danube Delta spat will not escalate
Details
DOI: 10.1108/OXAN-ES278633
ISSN: 2633-304X
Keywords
Geographic
Topical
MOROCCO: Government will try to manage Spanish spat
Details
DOI: 10.1108/OXAN-ES279491
ISSN: 2633-304X
Keywords
Geographic
Topical
MEXICO: Presidents’ spat will further anger police