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Article
Publication date: 5 April 2013

A critical review of supply chain management frameworks: proposed framework

Gunjan Soni and Rambabu Kodali

The literature of supply chain management (SCM) is burgeoning with frameworks but there has been no attempt in extant literature to highlight the inconsistencies present…

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Abstract

Purpose

The literature of supply chain management (SCM) is burgeoning with frameworks but there has been no attempt in extant literature to highlight the inconsistencies present in existing SCM frameworks. The purpose of this paper is to identify these inconsistencies by critically reviewing 57 SCM framework articles. Based on the results of reviewing these articles, an attempt is made to propose a framework that possibly suggests a way to achieve coherency in use of SCM frameworks, and hence help researchers in reducing the inconsistencies that may occur in future frameworks.

Design/methodology/approach

Review of frameworks is based on certain criteria such as novelty of frameworks, participation of practitioners and consultants in making academic frameworks, verification of frameworks, modes of verification and degree of standardization of SCM elements (or constructs).

Findings

The analysis of selected frameworks reveals major inconsistencies, such as negligence of researchers towards adapting existing frameworks, lack of significant participation of practitioners/consultants in development of SCM frameworks and highly incoherent use of elements (or constructs) in development of SCM frameworks. The findings of this paper also establish that further research in SCM should be directed towards finding a “unified theory of SCM” which must lead to a set of coherent elements (or constructs).

Originality/value

The framework articles are selected from a large population of 1,807 articles. These frameworks are critically reviewed in this paper and a debate is initiated on what is a framework and what constitutes a framework in SCM.

Details

Benchmarking: An International Journal, vol. 20 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/14635771311307713
ISSN: 1463-5771

Keywords

  • Supply chain management
  • Research work
  • Frameworks
  • Review
  • Constructs

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Article
Publication date: 22 April 2009

Charting Supply Chain Management Integration and Initiatives: A Framework to Guide Implementation

W. Rocky Newman, Mark D. Hanna, Thomas Gattiker and Xiaowen Huang

This paper proposes a framework that describes the boundary spanning supply chain management (SCM) initiatives taken by leading companies. Supported by existing literature…

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Abstract

This paper proposes a framework that describes the boundary spanning supply chain management (SCM) initiatives taken by leading companies. Supported by existing literature and interviews with managers from large companies reflecting a cross section of businesses, the framework suggests four motivating domains or factors that could support SCM initiatives. They are supply chain understanding, design, improvement, and coordination. Based on the sand cone model, the framework also suggests four levels of SCM integration over which these motivating factors are relevant to the firm and/or supply chain. They range from no integration outside the functional silos of a single firm to a fully integrated multi‐tier supply chain. Unlike existing frameworks that are based upon the flow of material and information through the supply chain, our framework is derived by combining the concept of integration with the motivating domains that characterize SCM initiatives. It captures the combined and overlapping impact of supply chain initiatives from a more strategic perspective and is a useful additional resource for practitioners who seek to chart potential improvements to their supply chain from a competitive standpoint.

Details

American Journal of Business, vol. 24 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/19355181200900002
ISSN: 1935-5181

Keywords

  • Supply chain management
  • Strategic framework
  • Sand cone model
  • Management integration

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Article
Publication date: 3 May 2016

Path analysis for proposed framework of SCM excellence in Indian manufacturing industry

Gunjan Soni and Rambabu Kodali

Several authors in extant literature have shown concern towards lacuna in availability of standard constructs in supply chain management (SCM). These standard constructs…

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Abstract

Purpose

Several authors in extant literature have shown concern towards lacuna in availability of standard constructs in supply chain management (SCM). These standard constructs can represent pillars of SCM excellence. However, frameworks on SCM excellence unlike its contemporary fields are very few. Thus the purpose of this paper is to develop a path analysis for proposed framework of SCM excellence in Indian manufacturing industry proposed by Soni and Kodali (2014) using interpretive structural modelling (ISM) and structural equation modelling (SEM).

Design/methodology/approach

The ISM is performed on two exemplary cases of supply chain in Indian manufacturing industry. These cases were selected on the consideration of supply chain excellence index (SCEI), based on the results of an empirical study conducted by Soni and Kodali (2014) in Indian manufacturing industry. The focal manufacturing company which exhibited lowest and highest SCEI were selected as contenders for developing ISM. The relationships among pillars and constructs of SCM excellence framework are obtained from ISM, and later are subjected to statistical testing of model fit by using SEM. The input to SEM was the respondent’s data used in previous study.

Findings

The major findings revealed that ISM based on focal company having highest SCEI, is statistically fit for SCM excellence framework, and finally the structural models of the constructs for each pillar of SCM excellence are also formed by using path analysis.

Originality/value

The study offers a unique managerial approach for analysing the underlying relationships between pillars of SCM excellence. Researchers can use this study for developing frameworks in various realms of SCM excellence.

Details

Journal of Manufacturing Technology Management, vol. 27 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-08-2015-0059
ISSN: 1741-038X

Keywords

  • Integration
  • Supply chain management
  • Excellence
  • Interpretive structural modelling
  • Structural equation modelling
  • Framework

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Article
Publication date: 29 April 2014

A hybrid framework based on SIPOC and Six Sigma DMAIC for improving process dimensions in supply chain network

Pratima Mishra and Rajiv Kumar Sharma

The purpose of this paper is to introduce a hybrid framework (suppliers, inputs, process, output and customers+define, measure, analyze, improve and control (SIPOC+DMAIC)…

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Abstract

Purpose

The purpose of this paper is to introduce a hybrid framework (suppliers, inputs, process, output and customers+define, measure, analyze, improve and control (SIPOC+DMAIC)) aimed at improving supply chain management (SCM) process dimensions in a supply chain (SC) network.

Design/methodology/approach

Based upon the critical review of literature, process dimensions (average outgoing quality limit (AOQL), average outgoing quality (AOQ), process Z, defect per million opportunity) critical to SCM performance were identified. A framework consisting of three phases, i.e., design, implementation and results has been conceptualized and a case from paint industry is investigated. Implementation framework makes use of SIPOC model and Six Sigma DMAIC methodology. The goals of the study were achieved by using Six Sigma tools such as brainstorming sessions; root cause analysis, histograms, statistical tools such as control charts and process capability analysis.

Findings

Authors made an attempt to propose a conceptual framework for improving process dimensions in a SC network. It is observed from the results that selection of appropriate strategies for improving process performance based upon experiences, and use of statistical tools by cross-functional teams with an effective coordination, guarantees success. Metrics such as AOQL shows the maximum worst possible defective or defect rate for the AOQ. Process Z helps to know about sigma capability of the process.

Research limitations/implications

The framework so developed is tested in a single company manufacturing batches of paint. The study has important implications for the industry since it tries to integrate SCM process dimensions which would help in successful implementation of SCM practices in firm by following the DMAIC process. The framework enables the practitioners to investigate the process and demonstrate improvements using DMAIC which makes use of statistical tools.

Originality/value

Although process dimensions related to SCM are critical to organization competitiveness, research so far has tended to focus on supply chain operations and reference model, balanced scorecard, total quality management, activity-based costing, just in time, etc., but in literature hardly any description of the SIPOC-DMAIC model to improve SCM process performance is provided. The use of statistics in DMAIC provides better insight into the process performance, and process control.

Details

International Journal of Quality & Reliability Management, vol. 31 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/IJQRM-06-2012-0089
ISSN: 0265-671X

Keywords

  • DMAIC
  • Statistical process control
  • Paint process
  • SCM dimensions
  • SIPOC
  • Six Sigma

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Article
Publication date: 4 July 2019

Sustainable service supply chain practices (SSSCPs): a framework development

Fahimeh Aliakbari Nouri, Mohsen Shafiei Nikabadi and Laya Olfat

The purpose of this paper is to develop a framework of sustainable service supply chain management (SCM) processes and practices in the multi-dimensional construct. It…

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Abstract

Purpose

The purpose of this paper is to develop a framework of sustainable service supply chain management (SCM) processes and practices in the multi-dimensional construct. It tries to provide a template for those sustainability general key practices that can be scheduled and budgeted in different service sectors.

Design/methodology/approach

To provide an applicable framework, its adaptability to most service settings should be ensured. In this regard, at first, the related literature on service SCM processes and sustainability practices of SCM are reviewed. To modify and confirm the extracted list, it is distributed to experts. After summarizing experts’ opinions, an initial list of the sustainable service supply chain practices (SSSCPs) is provided. Finally, the Fuzzy Delphi Method is applied to construct the framework for hospital supply chain (SC).

Findings

It suggests that the SSSCPs can be constructed in terms of seven major processes: managing the sustainable supplier, sustainable employee, sustainable customer, sustainable service performance, sustainable service operations, sustainable external relations, and sustainable knowledge, information and technology.

Practical implications

The framework can be employed as a template of sustainability practices for individual member firms of service SCs to identify and implement the key practices toward sustainability.

Originality/value

Reviewing the literature indicates that determining what is unique about the sustainable SCM in the service sector is immature. The paper is a preliminary effort to identify the general sustainability practices, in incorporating all sustainability dimensions in service SC processes.

Details

International Journal of Productivity and Performance Management, vol. 69 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IJPPM-09-2018-0314
ISSN: 1741-0401

Keywords

  • Sustainability practices
  • Supply chain management (SCM)
  • Service supply chain
  • Fuzzy Delphi Method (FDM)
  • Sustainability processes

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Article
Publication date: 10 April 2017

Social countermarketing: brave new world, brave new map

William Bellew, Adrian Bauman, Becky Freeman and James Kite

Conceptual advancement underpins the progress of social marketing and countermarketing research but has been neglected in recent years. This paper aims to describe a new…

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Abstract

Purpose

Conceptual advancement underpins the progress of social marketing and countermarketing research but has been neglected in recent years. This paper aims to describe a new integrative framework of social countermarketing (SCM) concepts, techniques and defining characteristics, based on research tracing the conceptual evolution of the field and contrasting commercial (profit-focused) and social (public good-focused) countermarketing.

Design/methodology/approach

This paper undertook searches of electronic databases to examine how socially oriented countermarketing has been characterised in the research literature. Search terms included “countermarketing”, “critical marketing”, “de-marketing” and “counter-advertising”. Broad inclusion criteria allowed consideration of reports, conference and media outputs, as well as peer-reviewed articles published since 1971. Selected marketing journals were searched individually.

Findings

After screening of 408 initial search results, 80 studies were retained and full papers retrieved. Main ideas, definitions, scope, concepts and terms used were mapped to identify the common and distinguishing features, as well as higher-order organising themes. This led to the development of a new conceptual framework for SCM comprising eight domains.

Research limitations/implications

The integrative conceptual framework offers a foundation for future research and SCM practice.

Originality/value

This paper introduces a framework designed to advance the conceptual basis of SCM research and practice with particular reference to the field of public health and disease prevention.

Details

Journal of Social Marketing, vol. 7 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JSOCM-09-2016-0052
ISSN: 2042-6763

Keywords

  • Social marketing theory
  • Techniques
  • Concepts
  • New conceptualisation
  • Countermarketing
  • Social countermarketing

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Article
Publication date: 13 June 2016

Accelerating supply chain management learning: identifying enablers from a university-industry collaboration

Trish Gibson, Donald Kerr and Ron Fisher

There is an acknowledged need to advance the supply chain management (SCM) learning agenda, with an emphasis on integration. This paper discuss an Australian…

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Abstract

Purpose

There is an acknowledged need to advance the supply chain management (SCM) learning agenda, with an emphasis on integration. This paper discuss an Australian university–industry collaboration aimed at accelerating SCM learning and offers some insight into models for building a forward-looking SCM.

Design/methodology/approach

The research is an exploratory case study of the industry–university collaboration, using grounded theory procedures. The primary data involved 25 interviews with key participants from the university and industry partners, and from the first cohort of students in the undergraduate program developed within the collaboration.

Findings

A theoretical framework for accelerating SCM learning was developed from the case study data; it comprises six constructs that influence, at strategic and operational levels, the acceleration of SCM learning. Four cross-construct concepts from the framework that form the cornerstones of accelerated learning are discussed in some detail.

Research limitations/implications

The framework facilitates an examination of successes and shortfalls in the case study collaboration and generates a deeper understanding of critical elements for progressing the SCM learning agenda, and expanding SCM education. As with all qualitative research, the results may not be generalisable; testing the relevance and usefulness of the framework with the field will be an important next step.

Practical implications

As the framework identifies conditions, characteristics and capacities of organisations and individuals that support the acceleration of SCM learning, it can provide assistance in designing future university–industry collaborations for advancing SCM learning.

Originality/value

The framework identifies critical success factors for alliances and partnerships aimed at accelerating learning in an emerging body of knowledge such as SCM.

Details

Supply Chain Management: An International Journal, vol. 21 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/SCM-10-2014-0343
ISSN: 1359-8546

Keywords

  • Australia
  • Supply chain management
  • Learning
  • Education
  • Collaboration

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Article
Publication date: 23 September 2020

Supply chain management 4.0: a literature review and research framework

Kamar Zekhnini, Anass Cherrafi, Imane Bouhaddou, Youssef Benghabrit and Jose Arturo Garza-Reyes

This article presents a review of the existing state-of-the-art literature concerning Supply Chain Management 4.0 (SCM 4.0) and identifies and evaluates the relationship…

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Abstract

Purpose

This article presents a review of the existing state-of-the-art literature concerning Supply Chain Management 4.0 (SCM 4.0) and identifies and evaluates the relationship between digital technologies and Supply Chain Management.

Design/methodology/approach

A literature review of state-of-the-art publications in the subject field and a bibliometric analysis were conducted.

Findings

The paper identifies the impact of novel technologies on the different supply chain processes. Furthermore, the paper develops a roadmap framework for future research and practice.

Practical implications

The proposed work is useful for both academics and practitioners as it outlines the pillar components for every supply chain transformation. It also proposes a range of research questions that can be used as a base to guide the future research direction of the field.

Originality/value

This paper presents a novel and original literature review-based study on SCM4.0 as no comprehensive review is available where bibliometric analysis, motivations, barriers and technologies' impact on different SC processes have been considered.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-04-2020-0156
ISSN: 1463-5771

Keywords

  • Industry 4.0
  • Supply chain management 4.0
  • Digital supply chain
  • Novel technologies
  • SCM 4.0 framework

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Article
Publication date: 1 October 2003

Holistic and cross‐disciplinary deficiencies in the theory generation of supply chain management

Göran Svensson

Generic deficiencies are identified in the theory generation of supply chain management (SCM). There is a crucial and challenging necessity to revise and extend the…

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Abstract

Generic deficiencies are identified in the theory generation of supply chain management (SCM). There is a crucial and challenging necessity to revise and extend the current theory generation of SCM. There is a need to move from atomistic theory generation towards holistic and cross‐disciplinary theory generation beyond the traditional boundaries of SCM. The holistic theory generation of SCM should consider the dynamics between the point‐of‐origin and the point‐of‐final‐consumption in marketing channels. Furthermore, adequate cross‐disciplinary concepts and frameworks beyond the current theory generation of SCM should be considered, which so far mainly come from economics, engineering, operation management, production management, and logistics. The incorporation of generic marketing concepts and frameworks in the theory generation of SCM contribute to enhance the holistic and cross‐disciplinary theory generation of SCM beyond atomistic considerations, thus eliminating some of the deficiencies of the current theory generation of SCM.

Details

Supply Chain Management: An International Journal, vol. 8 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/13598540310490062
ISSN: 1359-8546

Keywords

  • Supply chain management
  • Marketing concepts
  • Marketing myopia
  • Marketing mix

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Article
Publication date: 14 May 2018

Big data analytics in supply chain and logistics: an empirical approach

Maciel Manoel Queiroz and Renato Telles

The purpose of this paper is to recognise the current state of big data analytics (BDA) on different organisational and supply chain management (SCM) levels in Brazilian…

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Abstract

Purpose

The purpose of this paper is to recognise the current state of big data analytics (BDA) on different organisational and supply chain management (SCM) levels in Brazilian firms. Specifically, the paper focuses on understanding BDA awareness in Brazilian firms and proposes a framework to analyse firms’ maturity in implementing BDA projects in logistics/SCM.

Design/methodology/approach

A survey on SCM levels of 1,000 firms was conducted via questionnaires. Of the 272 questionnaires received, 155 were considered valid, representing a 15.5 per cent response rate.

Findings

The knowledge of Brazilian firms regarding BDA, the difficulties and barriers to BDA project adoption, and the relationship between supply chain levels and BDA knowledge were identified. A framework was proposed for the adoption of BDA projects in SCM.

Research limitations/implications

This study does not offer external validity due to restrictions for the generalisation of the results even in the Brazilian context, which stems from the conducted sampling. Future studies should improve the comprehension in this research field and focus on the impact of big data on supply chains or networks in emerging world regions, such as Latin America.

Practical implications

This paper provides insights for practitioners to develop activities involving big data and SCM, and proposes functional and consistent guidance through the BDA-SCM triangle framework as an additional tool in the implementation of BDA projects in the SCM context.

Originality/value

This study is the first to analyse BDA on different organisational and SCM levels in emerging countries, offering instrumentalisation for BDA-SCM projects.

Details

The International Journal of Logistics Management, vol. 29 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IJLM-05-2017-0116
ISSN: 0957-4093

Keywords

  • Survey
  • Decision-making
  • South America
  • Supply chain innovation
  • Logistics competences
  • Logistics strategy

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