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Article

SAM KULA

Let me begin by reassuring you that this paper is not a survey of the literature of the film. The library of the British Film Institute contains just over 10,000 books and…

Abstract

Let me begin by reassuring you that this paper is not a survey of the literature of the film. The library of the British Film Institute contains just over 10,000 books and pamphlets relating to the film, and even a hasty survey of a body of literature of that size and complexity would occupy us all night. Most of this literature, moreover, falls outside the scope of the bibliography I am compiling on which this paper is based: a bibliography of film librarianship. My subject this evening, therefore, is limited to the literature that deals in some measure with the art, the science, or, if you prefer, the discipline of film librarianship; the collection, organization, and treatment of films in libraries. That there is such a discipline is, I think, warranted by the existence of this group, and if there are still some unbelievers in that great grey sea of librarianship beyond Aslib, I trust the Cataloguing Code that has been so methodically (I almost said painfully) formulated at the fortnightly sessions of your Cataloguing Committee will be fully recognized as the birth certificate of a new and vital branch of the ‘penurious science’.

Details

Aslib Proceedings, vol. 14 no. 4
Type: Research Article
ISSN: 0001-253X

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Article

Batool A. Hendal

This paper aims to examine the extent of benefits Kuwait University faculty received from the electronic resources offered by Kuwait University Libraries Administration…

Abstract

Purpose

This paper aims to examine the extent of benefits Kuwait University faculty received from the electronic resources offered by Kuwait University Libraries Administration, specifically during the COVID-19 pandemic in 2020.

Design/methodology/approach

An online survey was distributed using Google Forms via different social media platforms and official emails. The sample was Kuwait University faculty from all 16 colleges.

Findings

The results showed humble use of electronic resources during this critical time. The faculty mostly used the electronic resources for writing research papers, and databases and e-journals were their most preferred resources. The majority of nonusers indicated that they did not need these resources, and the rest referred to their unawareness of these resources. The results also showed that the majority of nonusers were willing to learn more about the electronic resources and how to use them.

Originality/value

The results and recommendations of this study are expected to be beneficial to Kuwait University and Kuwait University Libraries Administration, specifically, in terms of knowing what the faculty members use and prefer and the problems they face when searching electronic resources.

Details

Digital Library Perspectives, vol. 36 no. 4
Type: Research Article
ISSN: 2059-5816

Keywords

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Book part

Hasnah Kamardin

The main purpose of the study is to examine the influence of family directors on the firm performance of public listed companies (PLCs) in Malaysia. This study provides…

Abstract

Purpose

The main purpose of the study is to examine the influence of family directors on the firm performance of public listed companies (PLCs) in Malaysia. This study provides empirical evidence on the agency problems between controlling shareholders and minority interests in the concentrated ownership setting.

Design/methodology/approach

Samples of the study are 112 PLCs in year 2006. Two measures of firm performance are used: return on assets (ROA) and Tobin’s Q. Managerial ownership refers to the percentage shareholdings of executive directors with direct and indirect holdings. It was further categorized into family ownership and non-family ownership.

Findings

In relation to ROA, managerial ownership is found positively significant. The results also show that the positive relationship between managerial ownership is contributed by the managerial-non-family ownership. In relation to Tobin’s Q, the results show a U-shape with turning point at 31.38% for managerial ownership and 28.29% for the managerial-family ownership. The results found significant and positive relationships between managerial ownership and both measures of firm performance which indicates that managerial ownership and family ownership yield greater efficiency.

Research implications

The study highlights the effects of corporate governance on ROA and Tobin’s Q are somewhat different. It provides some evidence on the need to use appropriate measure of firm performance. The significant relationship supports the argument of Chami (1999), Fama and Jensen (1983), and DeAngelo and DeAngelo (1985) and empirical evidence of Lee (2004) that family ownership enhances monitoring activities.

Originality/value

Differentiating the types of managerial ownership into family and non-family categories enriches our knowledge about who actually contributes to the improved performance.

Details

Ethics, Governance and Corporate Crime: Challenges and Consequences
Type: Book
ISBN: 978-1-78350-674-3

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Article

Veysel Kula and Ekrem Tatoglu

This paper investigates the nature and extent of Internet use and the role of firm‐ and industry‐specific factors affecting Internet adoption by SMEs in an emerging market…

Abstract

This paper investigates the nature and extent of Internet use and the role of firm‐ and industry‐specific factors affecting Internet adoption by SMEs in an emerging market economy, Turkey. Based on the evidence from a sample of 237 manufacturing SMEs with Internet access in Turkey, the highest ranked Internet applications with the largest frequency of usage were found to be principally concerned with external communication and gathering information for market and product research. Of the five relevant firm‐ and industry‐specific subgroups, the most significant differences were found for two of the characteristics: amount of resources allocated for export development and international experience of the SME. In general, the SMEs have positive attitudes regarding Internet use. The SMEs are of the opinion that the Internet will become more attractive in future in terms of enhancing company image and being an important tool of doing business electronically.

Details

European Business Review, vol. 15 no. 5
Type: Research Article
ISSN: 0955-534X

Keywords

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Article

Erdener Kaynak, Ekrem Tatoglu and Veysel Kula

The study investigates the internet‐based electronic commerce (EC) adoption profile of small and medium‐sized enterprises (SMEs) in Turkey as well as the factors affecting…

Abstract

Purpose

The study investigates the internet‐based electronic commerce (EC) adoption profile of small and medium‐sized enterprises (SMEs) in Turkey as well as the factors affecting their willingness to adopt EC usage.

Design/methodology/approach

EC adoption is measured by a composite index of the usage frequency of 14 EC application tools. The study draws on the data obtained from a sample of 237 manufacturing SMEs with internet connection.

Findings

In was discovered that EC adoption was significantly influenced by its perceived benefits. However, the perceived limitations of EC applications were found to have no statistically significant effect on EC adoption. The analysis also showed that company and industry‐specific factors, with the exception of amount of resources allocated for export development, did not appear to have any significant impact on EC adoption.

Research limitations/implications

More efforts have to be made to remove or at least mitigate the impediments to a SME's willingness to adopt EC. The results of this study show that the lack of legal regulations is cited as one of the most serious limitations of EC and hence EC is rarely used for payment purposes. One of the most vivid implications of internet‐based EC for SMEs is the potential for external communication and information gathering for market and product research.

Originality/value

This study is significant for two reasons. First, it presents new data and insights into the internet‐based EC adoption of SMEs. Second, this study focuses on a relatively unexplored research area in an emerging market – Turkish SMEs.

Details

International Marketing Review, vol. 22 no. 6
Type: Research Article
ISSN: 0265-1335

Keywords

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Article

S. Hakan Can, William Holt and Helen M. Hendy

When patrol officers experience poor job satisfaction and make the decision to leave their profession, their departments face the cost of recruiting and training new…

Abstract

Purpose

When patrol officers experience poor job satisfaction and make the decision to leave their profession, their departments face the cost of recruiting and training new officers. The purpose of this paper is to develop a new measure that could be used by police departments to identify specific dimensions of job satisfaction in their officers so that appropriate interventions could be made before officers reach the point of ending their employment.

Design/methodology/approach

To enhance widespread applicability of the new measure, the 221 study participants were from convenience samples of patrol officers in the USA and Turkey (95.9 percent male; mean age=29.4 years; mean service=5.9 years). Officers completed anonymous surveys to report individual and departmental demographics, to give satisfaction ratings for a variety of aspects of their work environment, and to report other psychosocial variables that might be used to assess validity of job satisfaction dimensions.

Findings

Exploratory factor analysis produced the 14-item Patrol Officer Job Satisfaction Scale (POJSS) with three dimensions: supervisor fairness, peer comradery, occupational pride. The three POJSS dimensions showed acceptable goodness-of-fit, internal reliability, and test-retest reliability. Multiple regression analyses demonstrated no significant associations between nine individual and department demographics (gender, age, marital status, education, service years, weekly work hours, nation, city location, number of officers) and any of the three POJSS dimensions.

Research limitations/implications

One limitation of the present study was that it included only convenience samples of patrol officers from the USA and Turkey. Future research could conduct confirmatory factor analyses on more diverse and representative samples of patrol officers from various international locations to determine if they also perceive the same three POJSS dimensions of job satisfaction (supervisor fairness, peer comradery, occupational pride).

Practical implications

Police departments could use the POJSS as an assessment tool to identify any problems of poor job satisfaction in their patrol officers so they could provide targeted improvements. For example, if patrol officers report low ratings for supportive peers, some scholars have recommended the formation of officer support groups (Johnson, 2012; Pienaar et al., 2007; Rhoades and Eisenberger, 2002; Scott, 2004; Stamper and Johlke, 2003; Toch, 2002; Walker et al., 2006).

Social implications

If patrol officers report low ratings for supervisor fairness, peer comradery, and occupational pride, police departments could arrange leadership seminars, hold “Clear the Air” meetings or anonymous surveys to allow patrol officers to identify specific improvements they suggest to improve these components of job satisfaction.

Originality/value

Research on police officer job satisfaction has been increasing in recent decades, but is still relatively sparse when compared to the study of employee job satisfaction in the private sector and other areas of government. Recent research on police job satisfaction has typically included law enforcement officers with a wide range of ranks, rather than focusing solely on patrol officers. Also, the few studies that focus on job satisfaction in patrol officers used either secondary data (Ingram and Lee, 2015) or re-evaluated data over eight-year old (Johnson, 2012). Especially with the recent turbulent events seen between community members and their front-line police officers (including in the USA and Turkey), available research may have missed the most important dimensions of job satisfaction for present patrol officers supporting the measure's widespread relevance.

Details

Policing: An International Journal of Police Strategies & Management, vol. 39 no. 4
Type: Research Article
ISSN: 1363-951X

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Article

Audrey Gilmore, Damian Gallagher and Scott Henry

The purpose of this paper is to report on a study that re‐examines the impact of the internet on small to medium‐sized enterprise marketing activities, following a similar…

Abstract

Purpose

The purpose of this paper is to report on a study that re‐examines the impact of the internet on small to medium‐sized enterprise marketing activities, following a similar study four years earlier (2000) in order to see what, if any, changes have occurred.

Design/methodology/approach

A qualitative research approach was adopted using one‐to‐one, in‐depth semi‐structured interviews with the marketing managers or IT professionals of ten small and medium sized enterprises (SMEs) who were directly involved in introducing the internet and e‐marketing activities within their respective company.

Findings

The all‐encompassing role of the internet in today's business world and the findings of this study raise some serious issues for the future of SMEs operating in a peripheral location and their e‐marketing provisions. It is still very much in its infancy for some SMEs although its use has generally continued since 2000. SMEs still do not use it to its full scope and potential.

Originality/value

The outcomes of the study illustrate the specific barriers and implementation issues encountered by SMEs, identify the consequences of implementing e‐marketing on the SME businesses, and identify how SMEs within regional economies could better use e‐marketing and facilitate better implementation in the future.

Details

European Business Review, vol. 19 no. 3
Type: Research Article
ISSN: 0955-534X

Keywords

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Article

Jean D. Kabongo and John O. Okpara

The purpose of this paper is to investigate the possession of information and communication technologies (ICTs) among small- and medium-sized enterprises (SMEs) in the…

Abstract

Purpose

The purpose of this paper is to investigate the possession of information and communication technologies (ICTs) among small- and medium-sized enterprises (SMEs) in the developing economy of the Democratic Republic (DR) of the Congo.

Design/methodology/approach

A survey of Congolese SMEs in two major cities was conducted.

Findings

The results of the study demonstrate that nearly 51 percent of SMEs in the sample reported a cell phone number, making this tool the most popular among SMEs studied. In total, 31 percent of SMEs reported an e-mail address while only 3 percent of them reported having a firm web site. Far <1 percent reported a fax number, while none of the SMEs in the sample used a fixed telephone line. The telecommunications sector demonstrated the highest rate of ICT usage. The findings give consistency to what the body of research has concluded relative to the use of mobile telephone by SMEs in developing economies.

Originality/value

This study fills a gap in the research into ICT usage by SMEs in developing countries by analyzing a sample of SMEs in the DR Congo ever attempted.

Details

Journal of Small Business and Enterprise Development, vol. 21 no. 2
Type: Research Article
ISSN: 1462-6004

Keywords

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Article

Kemi Yekini, Paschal Ohalehi, Ifeyinwa Oguchi and James Abiola

This paper aims to investigate employee fraud within small enterprises in the Nigerian mobile phone sector. It also seeks to understand the key factors that motivate…

Abstract

Purpose

This paper aims to investigate employee fraud within small enterprises in the Nigerian mobile phone sector. It also seeks to understand the key factors that motivate employees to engage in fraudulent behaviours against their employers, and the consequences of these fraudulent behaviours on small businesses (SMEs) in Nigeria.

Design/methodology/approach

The empirical study involves the use of quantitative research. Data were collected through structured questionnaires from 159 business owners, sales representatives, cashiers and suppliers. Frequency distribution, percentages, Pearson correlation and multiple regression analysis were used to analyse the collected data.

Findings

The findings from this research show a significant relationship between personal and organisational factors and employee theft. Particularly, organisational factors made the strongest positive contribution to employee theft. The research also revealed that employee theft had significant effects on employers but less significance on employees. In addition, the research revealed that many businesses did not have preventive measures against employee theft in their firms. The findings of this study were compared with existing literature.

Originality/value

This study shows the relationship between different factors that could cause an employee to engage in fraudulent behaviours, particularly in SMEs in Nigeria.

Details

Journal of Financial Crime, vol. 25 no. 4
Type: Research Article
ISSN: 1359-0790

Keywords

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Article

Muharrem Tuna, Issam Ghazzawi, Murat Yesiltas, Aysen Akbas Tuna and Siddik Arslan

– This paper aims to examine the effects of perceived external prestige (PEP) on deviant workplace behavior (DWB) and the mediating role of job satisfaction (JS).

Abstract

Purpose

This paper aims to examine the effects of perceived external prestige (PEP) on deviant workplace behavior (DWB) and the mediating role of job satisfaction (JS).

Design/methodology/approach

The relationship was tested via hierarchical regression analyses. The study used data drawn from 401 employees of five-star hotels located in the Turkish cities of Ankara and Antalya.

Findings

The study findings suggest that there is a negative correlation between JS and organizational deviant work behaviors. Employees’ satisfaction leads to workplace harmony and brings employees closer to the purpose of the organization. Additionally, the study shows that positive PEP reflects positively on JS and vice versa. JS plays a mediating role between PEP and DWB.

Research limitations/implications

The first limitation of the study is that the sample involves a specific area and, therefore, may not be generalizable. Additionally, the study contains only five-star hotels. Therefore, future researchers could replicate the findings with a heterogeneous population sample comprising employees of various hotels’ levels.

Originality/value

The external reputation of an organization (image) is an important subject for researchers, as it fosters organizational members’ JS, and higher PEP decreases members’ deviant work behavior. This empirical study focuses on hospitality employees because this group has not received attention from researchers, despite their importance as the top contributors to the high-level service industry.

Details

International Journal of Contemporary Hospitality Management, vol. 28 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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