Search results

1 – 10 of 297
Article
Publication date: 29 November 2018

Serdar S. Durmusoglu, Dilek Zamantili Nayir, Malika Chaudhuri, Junsong Chen, Ingela Joens and Stephanie Scheuer

This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership…

1484

Abstract

Purpose

This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership on these relationships in an emerging economy, namely, Turkey.

Design/methodology/approach

The hypotheses were tested using cross-sectional survey data from 148 hotels. The authors use regressions to analyze the data set.

Findings

The results demonstrate that barriers to innovation need not necessarily impede firm service innovativeness at all times; some of these so-called “barriers” may even act as catalysts that improve firm’s likelihood of adopting innovations. More importantly, the findings suggest that a transformational leadership style alleviates the negative influence of internal barriers on internal service innovativeness dimensions of process, strategic and behavioral innovativeness.

Originality/value

The positive effect of transformational leadership lessening the detrimental impact of barriers to innovation is a topic in need of research. In addition to examining this phenomenon in a developing country, the authors choose a service retailing industry as a study context: hospitality/tourism. The main reason for choosing this industry is that there is little empirical evidence of service innovation activity in this industry despite the fact that it contributes to a large extent to employment and gross domestic product in most emerging economies, and it is, in fact, a fairly innovative industry. Furthermore, this study presents a unique perspective by investigating small- and medium-sized enterprises (SMEs).

Details

Journal of Services Marketing, vol. 32 no. 7
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 8 March 2013

Tang Sai Hong and Morteza Ghobakhloo

The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging…

Abstract

Purpose

The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging competence in NPD and NPD effectiveness. The paper also investigates how Iranian small businesses (SBs) can achieve desired marketing performance through developing these capabilities.

Design/methodology/approach

The paper is consistent with the perspective on IT‐enabled organizational capabilities. A questionnaire‐based survey was conducted to collect data from 218 businesses or NPD managers of SBs in Iran.

Findings

IT leveraging competence in NPD and NPD effectiveness are valuable key capabilities that transform the value of IT resources to a firm's performance for Iranian SBs. Investments in both technical and human IT resources have positive effects on the development of NPD capabilities, and thus performance in the surveyed SBs.

Research limitations/implications

Among other limitations, relying on a small sample size and cross‐sectional data of this research, and lack of generalizability of findings tend to have certain limitations.

Practical implications

The results suggest that the investments in both technical and human IT resources increase firms' ability to develop effectiveness in NPD. However, IT investments strategy should be aligned with effective use of IT functionalities, as the effect of IT leveraging competence in development of NPD effectiveness is more pronounced. Second, IT leveraging competence in NPD and NPD effectiveness are important intermediate organizational capabilities through which the benefits of both technical and human IT resources are converted into performance effects at the firm level for Iranian SBs.

Originality/value

This case study explores how Iranian SBs can develop NPD capabilities, and subsequently, marketing performance, a topic that has received little attention to date.

Details

Industrial Management & Data Systems, vol. 113 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 May 2020

Emre Cevikcan and Mehmet Bulent Durmusoglu

Rabbit chase (RC) is used as one of the most effective techniques in manufacturing systems, as such systems have high level of adaptability and increased productivity in addition…

Abstract

Purpose

Rabbit chase (RC) is used as one of the most effective techniques in manufacturing systems, as such systems have high level of adaptability and increased productivity in addition to providing uniform workload balancing and skill improving environment. In assembly systems, RC inspires the development of walking worker assembly line (WWAL). On the other hand, U-type assembly lines (UALs) may provide higher worker utilization, lower space requirement and more convenient internal logistics when compared to straight assembly lines. In this context, this study aims to improve assembly line performance by generating RC cycles on WWAL with respect to task assignment characteristics of UAL within reasonable walking distance and space requirement. Therefore, a novel line configuration, namely, segmented rabbit chase-oriented U-type assembly line (SRCUAL), emerges.

Design/methodology/approach

The mathematical programming approach treats SRCUAL balancing problem in a hierarchical manner to decrease computational burden. Firstly, segments are generated via the first linear programming model in the solution approach for balancing SRCUALs to minimize total number of workers. Then, stations are determined within each segment for forward and backward sections separately using two different pre-emptive goal programming models. Moreover, three heuristics are developed to provide solution quality with computational efficiency.

Findings

The proposed mathematical programming approach is applied to the light-emitting diode (LED) luminaire assembly section of a manufacturing company. The adaptation of SRCUAL decreased the number of workers by 15.4% and the space requirement by 17.7% for LED luminaire assembly system when compared to UAL. Moreover, satisfactory results for the proposed heuristics were obtained in terms of deviation from lower bound, especially for SRCUAL heuristics I and II. Moreover, the results indicate that the integration of RC not only decreased the number of workers in 40.28% (29 instances) of test problems in U-lines, but also yielded less number of buffer points (48.48%) with lower workload deviation (75%) among workers in terms of coefficient of variation.

Practical implications

This study provides convenience for capacity management (assessing capacity and adjusting capacity by changing the number of workers) for industrial SRCUAL applications. Meanwhile, SRCUAL applications give the opportunity to increase the capacity for a product or transfer the saved capacity to the assembly of other products. As it is possible to provide one-piece flow with equal workloads via walking workers, SRCUAL has the potential for quick realization of defects and better lead time performance.

Originality/value

To the best of the authors’ knowledge, forward–backward task assignments in U-type lines have not been adapted to WWALs. Moreover, as workers travel overall the line in WWALs, walking time increases drastically. Addressing this research gap and limitation, the main innovative aspect of this study can be considered as the proposal of a new line design (i.e. SRCUAL) which is sourced from the hybridization of UALs and WWAL as well as the segmentation of the line with RC cycles. The superiority of SRCUAL over WWAL and UAL was also discussed. Moreover, operating systematic for SRCUAL was devised. As for methodical aspect, this study is the first attempt to solve the balancing problem for SRCUAL design.

Details

Assembly Automation, vol. 40 no. 3
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 4 March 2022

Serdar S. Durmusoglu and Roger J. Calantone

The purpose of this study is to conduct a meta-analytic review based on a theoretical framework developed for investigating new product development (NPD) teams in the first two…

Abstract

Purpose

The purpose of this study is to conduct a meta-analytic review based on a theoretical framework developed for investigating new product development (NPD) teams in the first two decades of the research stream.

Design/methodology/approach

This study contributes to literature by investigating the presence of publication bias and synthesizing correlation effect sizes of 27 factors influencing three NPD team performance dimensions: overall, market-based (e.g. sales, profitability), process-based (e.g. budget adherence, schedule adherence) outcomes. Further, this study presents a path analytical model that uses the aggregate study effects to identify significant drivers of NPD team performance.

Findings

First, examination of extant literature shows no publication bias. Next, analyses show that three internal team dynamic variables have the most significant positive effect on overall NPD team performance: team member job satisfaction, cross-functional integration and superordinate identity. For market-based performance, three goal-related contextual factors exert the most positive influence, namely, goal stability, goal clarity and goal support, in respective order. Further, for process-based performance, cross-functional integration’s strong positive effect is followed by team and goal stability. Moreover, physical distance, interpersonal and task conflict have significant negative effects on NPD team performance. Finally, both market- and process-based NPD team performance are significantly influenced by NPD team’s cohesion, which acts a mediator between two contextual factors: physical distance and team tenure.

Research limitations/implications

This meta-analysis contributes to literature by providing a comprehensive model of NPD team performance predictors, their definitions, along with their corresponding effects in predicting performance. While team cohesion is found to be a strong predictor of both market- and process-based performance, future research can examine if too much cohesion has a detrimental effect, especially on market-based performance.

Practical implications

The results assist managers in shifting their priorities to ensure optimal support of NPD teams. For example, team leadership competence externally has a larger effect on overall performance compared to team leadership for internal team dynamics. Hence, team leaders should make sure that they manage the team’s relationships with external parties (e.g. other functional units) with more caution.

Originality/value

This study provides a guiding framework for analyzing NPD team performance as well as identifies and then addresses many knowledge gaps on NPD team performance.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

Abstract

Details

Development and Learning in Organizations: An International Journal, vol. 24 no. 1
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 9 June 2023

Binghai Zhou and Yufan Huang

The purpose of this paper is to cut down energy consumption and eliminate production waste on mixed-model assembly lines. Therefore, a supermarket integrated dynamic cyclic…

Abstract

Purpose

The purpose of this paper is to cut down energy consumption and eliminate production waste on mixed-model assembly lines. Therefore, a supermarket integrated dynamic cyclic kitting system with the application of electric vehicles (EVs) is introduced. The system resorts to just-in-time (JIT) and segmented sub-line assignment strategies, with the objectives of minimizing line-side inventory and energy consumption.

Design/methodology/approach

Hybrid opposition-based learning and variable neighborhood search (HOVMQPSO), a multi-objective meta-heuristics algorithm based on quantum particle swarm optimization is proposed, which hybridizes opposition-based learning methodology as well as a variable neighborhood search mechanism. Such algorithm extends the search space and is capable of obtaining more high-quality solutions.

Findings

Computational experiments demonstrated the outstanding performance of HOVQMPSO in solving the proposed part-feeding problem over the two benchmark algorithms non-dominated sorting genetic algorithm-II and quantum-behaved multi-objective particle swarm optimization. Additionally, using modified real-life assembly data, case studies are carried out, which imply HOVQMPSO of having good stability and great competitiveness in scheduling problems.

Research limitations/implications

The feeding problem is based on static settings in a stable manufacturing system with determined material requirements, without considering the occurrence of uncertain incidents. Current study contributes to assembly line feeding with EV assignment and could be modified to allow cooperation between EVs.

Originality/value

The dynamic cyclic kitting problem with sub-line assignment applying EVs and supermarkets is solved by an innovative HOVMQPSO, providing both novel part-feeding strategy and effective intelligent algorithm for industrial engineering.

Article
Publication date: 6 August 2019

Abdul Rohim and I Gede Sujana Budhiasa

The purpose of this paper is to examine whether organizational rewards are able to improve knowledge sharing and have an impact on employee performance moderated by organizational…

4642

Abstract

Purpose

The purpose of this paper is to examine whether organizational rewards are able to improve knowledge sharing and have an impact on employee performance moderated by organizational culture type in Ternate Municipal Government.

Design/methodology/approach

The design for data collection a uses survey approach, that is a form of research conducted to obtain facts about the phenomena that exist in regional government organizations to seek more factual and systematic information. The research was conducted in Ternate Municipal Government area of North Maluku Province, Indonesia. The organizations of regional apparatus are public sector agencies responsible for providing services to the public. The population in this study is echelon IIb‒IVb officials in regional apparatus organizations and certain structural officials. The units of analysis that are focused on in this research are the head of local agency, body, and office; the secretary of local agency, body and office; the head of board, the head of division, the head of the sub-board and the head of sub-division.

Findings

Organizational rewards in the form of giving economic rewards as remuneration, such as employee performance allowance, significantly affect individual attitudes in knowledge sharing. The interaction between the variable of remuneration with clan culture has a significant effect on knowledge sharing; these findings suggest that clan culture is a pure moderation variable that strengthens the relationship between remuneration and knowledge sharing. The result of this research proves that the interaction between the variable of remuneration with adhocracy culture has no significant effect on knowledge sharing. The interaction between the variable of remuneration with hierarchical culture has a significant negative effect on knowledge sharing. Market culture is not proven to moderate the relationship between remuneration and knowledge sharing. However, market culture variables directly and significantly affect knowledge sharing.

Originality/value

This research is the development of a research model conducted by Durmusoglu et al. (2014). The previous model uses organizational culture with a knowledge-sharing culture instrument, whereas this research develops organizational culture by using the type of organizational culture by Cameron and Quinn (1999), namely clan culture, adhocratic culture, hierarchical culture, and market culture. This type of organizational culture as a moderating variable can be expected to play a role in strengthening organizational rewards toward sharing knowledge and also impacting employee performance. Howell et al. (1986) revealed that organizational culture can strengthen the relationship between organizational rewards and disseminated knowledge. Hence, organizational culture moderates the relationship between organizational rewards for knowledge sharing to build upon Durmusoglu et al. (2014).

Details

Journal of Management Development, vol. 38 no. 7
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 14 September 2018

Stefan Huesig and Herbert Endres

Previous research has highlighted the digitization of innovation processes and outcomes especially with regard to the impact of information technology (IT) on new product…

3175

Abstract

Purpose

Previous research has highlighted the digitization of innovation processes and outcomes especially with regard to the impact of information technology (IT) on new product development (NPD). Instead of analyzing generic IT usage in the NPD, the purpose of this paper is to explore the influencing factors on the adoption of specific software tools to support innovation management methods, called innovation management software (IMS) and their specific functionality.

Design/methodology/approach

The authors used an online questionnaire and gathered data from 99 innovation managers of German industrial firms to explore which functionalities embedded in the tools such as aided innovation methods and activities influence the adoption of IMS.

Findings

This study’s results indicate in contrast to the previous assumptions in the literature that the likelihood of IMS adoption by innovation managers is positively influenced if the IMS tools offer support functionality for idea evaluation and portfolio management but decreased for idea generation and scenario management. Therefore, this paper can show, that the digitalization of the innovation process though IT tools is more finely nuanced than a “the more – the better” logic often promoted in the digitalization context and proposed in the literature on IMS before.

Originality/value

These findings advance the understanding of technological and organizational drivers of the transformation toward the digitalization of the innovation process from the perspective of innovation managers, who intend to do so by successfully introducing and using IMS in their NPD. Additionally, suppliers of IMS get valuable empirical-based indications from the user perspective that potentially supports their development and sales activities. From a theoretical perspective, this study extends prior research on IT usage and digitalization in the innovation process by expanding to an under-researched category of digitization for the innovation manager perspective aspects of the NPD activities.

Details

European Journal of Innovation Management, vol. 22 no. 2
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 13 September 2022

Burcu Felekoglu, Serdar S. Durmusoglu, Anja M. Maier and James Moultrie

This study examines how technical drivers as well as social drivers influence organic communication and top management involvement (TMI) in new product development (NPD) projects…

Abstract

Purpose

This study examines how technical drivers as well as social drivers influence organic communication and top management involvement (TMI) in new product development (NPD) projects. Technical drivers are of strategic importance and product innovativeness and social drivers are of intrinsic and extrinsic relevance. Organic communication is defined as continuous, bidirectional and informal communication between top management and the NPD teams. Further, arguing that TMI must be studied as a multifaceted construct, it is conceptualized to occur as guidance, active motivation and providing resources and creating a tolerant climate. Subsequently, the effect of TMI and organic communication on NPD performance is investigated.

Design/methodology/approach

The data set, collected via surveys from top managers and project managers involved in 86 NPD projects in 85 firms, is analyzed using PLS structural equation modeling.

Findings

The authors show that the strategic importance of the project has a positive influence on TMI through active motivation, providing resources and creating a tolerant climate for innovation, but does not have an effect on guidance. Results also show that active motivation and organic communication improve budget and schedule adherence, whereas providing guidance and stimulating a tolerant climate have detrimental effects. In summary, the results show that only active motivation enhances all types of performance while stimulating a tolerant climate appears to have the opposite effect. The results revealed that organic communication between top management and the NPD team has a strong positive effect on all elements of TMI (providing guidance, actively motivating the NPD team, providing resources and creating a tolerant climate). In other words, when top management communicates with the NPD team throughout the project in an informal way and listens to them in addition to engaging in a one-way communication, they are more likely to be seen by the team as being deeply involved in the project.

Practical implications

Executives must walk a managerial tightrope to actively motivate and to assist in providing resources, yet they must not be overbearing with direct guidance and must limit their tolerance for failures.

Originality/value

Involvement of key organizational actors such as top management and the link to project performance has attracted significant attention in research. However, nuanced empirical insights into the dyad of top management and project teams has so far been absent. The study’s findings detail the effect of technical and social drivers of top management involvement in new product development projects. Most notably, (1) the effect of motivation and stimulating a tolerant climate on performance, and (2) the effect of organic communication on top management involvement. Moreover, this study is unique in that it empirically examines TMI from both top management and team perspectives.

Details

European Journal of Innovation Management, vol. 27 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 2 August 2023

Weiyu Du, Xin Shen, Serdar S. Durmusoglu and Jinjin Li

Advertisements facilitate certain emotions, subsequently influencing purchase intentions. Humor, as an influential way of information expression, is frequently used in ads to…

1021

Abstract

Purpose

Advertisements facilitate certain emotions, subsequently influencing purchase intentions. Humor, as an influential way of information expression, is frequently used in ads to elicit emotions. Drawing upon literature on advertisement humor and new product purchase intention and the theory of planned behavior, the study proposes that humor stimulation in advertisements can affect consumers' new product purchase intentions, in which two process mechanisms, namely, emotional arousal and cognitive flexibility, play a mediating effect.

Design/methodology/approach

To test the assertions, the authors conduct three experimental studies. The authors' first study assesses the main effect between advertisement humor and purchase intentions. In the second study, the authors show the mediating effects of emotional pleasure, emotional arousal, and cognitive flexibility on the relationship between advertisement humor and purchase intentions. In the first two experiments, the authors study incremental new products. In the third study, the authors study the same mediating relationships for radically new products.

Findings

This study's results show consumers that watch humorous ads are more likely to choose new products than those who watch non-humorous ads (Study 1); compared with non-humorous ads, humorous ads can enhance emotional arousal, thus promoting cognitive flexibility and making consumers more inclined to choose new products (Study 2 and Study 3). That said, the authors find that these mediation effects are only partial.

Originality/value

This study's results have important implications for firms vying to enhance consumers' new product purchase intentions by deploying humorous ads.

Details

European Journal of Innovation Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1460-1060

Keywords

1 – 10 of 297