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The study examines organization citizenship behavior (OCB) as a mediating variable between instrumental work values (IWVs) and organizational performance; and group differences between family manager and nonfamily manager for integrated models in family hotels. Data were collected from 189 hotels (n = 921) ranging from budget to three-star family hotels in Ghana using questionnaire administered conveniently. Data were analyzed using structural equation modeling. Work value positively influences OCB and organizational performance of family hotels. OCB mediates the relationship between work values and organizational performance. The study also found significant support for group differences between family and nonfamily firms for IWVs and mediating effect of OCB on the relationship between IWVs and performance.

Some key questions on rationality (responsiveness), consistency, stability and reliability of public opinion have been raised in scientific literature and in professional and lay public in recent years. The authors reply to these questions on the basis of secondary analysis of public opinion results obtained in surveys carried out in Slovenia from 1991 to 2007, examining the following group of variables: perception of threats, membership of Slovenia in NATO, the role of armed forces in contemporary society and their functions and trust into Slovene Army, the way of its manning and operating costs. The authors found that the Slovene public supported crucial projects of the state in the security field (NATO membership, transformation from conscript army into All-Volunteer Force, collaboration in peace operations); however, it did not always follow the opinion of the political elite. Nor did the public follow its own general value orientation while supporting those projects. The data revealed that public opinion about security issues has been relatively rational, consistent and stable in the examined period of time whereas greater changes of attitudes have been most often related to the changed circumstances and availability of new information.