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In this paper, Picard–S hybrid iterative process is defined, which is a hybrid of Picard and S-iterative process. This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid and Picard–Ishikawa hybrid iterative processes for contraction mappings and to find the solution of delay differential equation, using this hybrid iteration also proved some results for Picard–S hybrid iterative process for nonexpansive mappings.

This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid, Picard–Ishikawa hybrid iterative processes for contraction mappings.

Showed the fastest convergence of this new iteration and then other iteration defined in this paper. The author finds the solution of delay differential equation using this hybrid iteration. For new iteration, the author also proved a theorem for nonexpansive mapping.

This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid, Picard–Ishikawa hybrid iterative processes for contraction mappings and to find the solution of delay differential equation, using this hybrid iteration also proved some results for Picard–S hybrid iterative process for nonexpansive mappings.

The purpose of this paper is to extend the recent results of Okeke et al. (2018) to the class of multivalued ρ-quasi-contractive mappings in modular function spaces. We approximate fixed points of this class of nonlinear multivalued mappings in modular function spaces. Moreover, we extend the concepts of T-stability, almost T-stability and summably almost T-stability to modular function spaces and give some results.

Online customer reviews is an important information resource for product innovation. This study aims to investigate the impact of online customer reviews on iterative innovation of software products and the moderating roles of product complexity in the process of online reviews influencing product iterative innovation.

To empirically test the hypotheses, this paper built a panel data of 500 software products from 2019 to 2021 and applied Poisson regression analysis.

Empirically results reveal that both sentiment and quantity of online customer reviews have positive effects on iteration innovation of software products. In addition, the authors find that product complexity negatively moderates the relationship between online reviews and iterative innovation.

This study suggests that firms can acquire valuable information from customers’ online reviews for product iterative innovation and improvement. However, for high-complexity products, it may be difficult for enterprises to obtain useful information for iterative innovation from online reviews. On the other hand, this study provides a reference for firms to choose more useful online reviews from the perspective of sentiment.

This paper provides a new finding that there is a positive relationship between online customer reviews and iterative innovation of software products. Moreover, the authors also provide a deeper understanding of how online customer reviews affects iterative innovation by examining the moderating roles of product complexity.

The paper provides an overview of the ADDIE method for creating training and development programs.

Prior studies and outlines on the ADDIE method were utilized to develop an overview of how ADDIE could be implemented in organizational training programs.

The ADDIE method is useful in providing a systems‐based, iterative training development method that lends itself to a feedback‐based approach to creating a learning environment.

The implications from this paper show that ADDIE provides a useful and widely adopted method for driving content development.

For organizations, adoption of the ADDIE method can provide a structured plan for development and learning in their training programs.

This paper provides a concise overview of the ADDIE method for implementation in modern businesses and organizations.

The purpose of this paper is to extend the understanding about the augmented destination marketing process that has resulted from the introduction of electronic marketing methods. It attempts to identify the factors that contribute to the process of destination marketing by introducing an integrated marketing model. This study aims to expand the domain of knowledge about the tourist buying behavior by putting forward a framework to manage the destination marketing process for Cyprus.

The research design adopted for this study is an exploratory one, deploying the open‐ended approach of grounded theory. A number of expert interviews are performed with senior marketing executives at the Cyprus Tourism Organization (CTO), while an extensive study of the existing procedures that are being followed in carrying out the CTO's marketing department's functions facilitated further information analysis. The actual users' expectations are derived from a web‐user behavior analysis, reflecting upon relevant marketing theories and information systems approaches.

The paper provides insights into the augmented process of destination marketing planning and suggests specific ways through which National Tourism Organizations can manage it efficiently. The contribution of this study towards building on the body of knowledge is significant as the process of destination marketing planning is characterized by complexity due to the diverse interests of the stakeholders involved.

This paper successfully introduces the concept of integrated marketing as the sole enabler for the CTO to maximize the effectiveness of its marketing efforts worldwide.

Decades of innovation in designing usable (and unusable) interfaces have resulted in a plethora of guidelines, usability methods, and other design tools. The purpose of this research is to develop ways for novice developers to effectively leverage and contribute to the large and growing body of usability knowledge and methods.

This work presents the first extensive usage evaluation of an integrated design environment and knowledge management system, LINK‐UP. Key to this effort is the central design record (CDR), a design representation meant to prevent breakdowns occurring between design and evaluation phases.

The case study results show that a design knowledge IDE centered on the CDR can help novices make connections between requirements data, design representations and evaluation data and better understand how to leverage that information to improve designs.

Future efforts are focusing on exploring the utility of this approach for practitioners—especially agile developers.

A useful process and toolset for teaching usability design to novice developers and students.

The CDR makes designs coherent and understandable, thus supporting a principled, guided development process critical for student developers.

Customer experience research predominantly anchors the customer journey on a specific offering, implying an inherently firm-centric perspective. Attending calls for a more customer-centric approach, this study aims to develop a goal-oriented view of customer journeys.

This study interprets the results of a phenomenological study of a transformative journey toward a sober life with the self-regulation model of behavior to advance understanding of customer journeys.

The consumer's journey toward a higher-order goal encompasses various customer journeys toward subordinate goals, through which consumers engage in iterative cognitive and behavioral processes to adjust or maintain their experienced situation vis-à-vis the goal. Experiences drive behavior toward the goal. It follows that negative experiences may contribute to goal attainment.

This study highlights the importance of looking at the consumers' higher-order goals to obtain a more holistic understanding of the customer journey.

Companies and organizations should extend their view beyond the immediate goals of their customers to identify relevant touchpoints and other customer journeys that affect the customer experience.

This study proposes conceptualization of the customer journey, comprising goal-oriented processes at different hierarchical levels, and it demonstrates how positive and negative customer experiences spur behaviors toward the higher-order consumer goal. This conceptualization enables a more customer-centric perspective on journeys.

Today’s business leaders face a global environment that is marked by increasingly volatile, uncertain, complex, and ambiguous (VUCA) conditions. Design thinking offers a proven way to navigate in a VUCA environment. I used this approach while serving as a military officer in Iraq and Afghanistan. This chapter focuses on what I learned from applying design thinking to our operations as well as on insights from businesses that have also successfully integrated design thinking. I use the framework “inspire, ideate, and implement” to describe how I utilized design thinking. I finish the chapter with key factors for successfully employing a design methodology to VUCA problems.

Design thinking empowers organizations to tackle successfully VUCA challenges. Inspiration allows designers to frame relevant problems that clients care about. With the pressing challenge in hand, designers immerse themselves in the context of a problem to empathize with a customer’s concerns. They synthesize input from a variety of diverse sources, and meet experts who can give meaning to their collected data. With this comprehensive picture in hand, design teams brainstorm new possibilities as they move into ideation. Taking their ideas out for a test run, they iterate the most promising ways to move into action. They conduct pilot projects, adapt to what works best, and share their learning from the process. Leaders with a design mindset, aligned with a collaborative organizational culture and congruent support systems, can build an innovative enterprise that is primed to thrive in a VUCA world.

This paper aims to report on the IDS Project, a volunteer-driven library cooperative known for its technological innovations, to describe how the project has evolved, and to review some of the technological innovations it has spawned and the benefits those innovations have brought to both members and non-members.

The authors use a case study approach to highlight some of the major accomplishments of the IDS Project.

Although the IDS Project is typically known for its technological innovations, those innovations are really an outward manifestation of the community of trust and mutual support that members have carefully nurtured from the project ' s beginning.

Readers will gain an understanding of the IDS Project, how its community of trust and support contribute to its ongoing successes, and how that trust and support might be scaled up to benefit the entire resource sharing community.

Over the past 20 years, the primary focus of education policy and programming in low- and middle-income country contexts has shifted from access to quality. There has also been a laudable increase in the amount of available research about education quality in low- and middle-income countries, and a growing emphasis placed on incorporating research- and evidence-based activities and approaches into donor-funded education programs, particularly for early grade reading. Reviews of early grade reading (EGR) programs and their level of impact, however, particularly when programs are implemented at large scale, may leave some practitioners, policy makers, and donors dismayed. Effect sizes and impacts of the programs are often positive, but the absolute gains in reading performance are not as dramatic as we would like, despite the implementation of evidence-based approaches.

In education policy and implementation literature, the decoupling of policy and implementation, and the messiness involved in putting research into practice in education, are well documented. In this chapter, the authors propose the idea of “satisficing,” as it has been defined in policy and implementation literature, as a useful lens for considering the apparent decoupling of actual impacts and anticipated outcomes for programs that have adopted research- and evidence-based approaches. Using examples from EGR programs in African and Asian contexts, the authors argue that “satisficing” occurs at multiple levels, including the classroom, school, district, and even the program implementation (i.e., contractor or grantee) levels. The authors also argue that this lens has important implications for education program design and research.